รีวิวและความประทับใจจากผู้เข้าพักที่ The Yokohama Bay Hotel Tokyu - 9หน้า

(จังหวัดคานากาว่า/โยโกฮาม่า・มินาโตะมิราอิ) [ทั้งหมด 480 ห้อง]
คะแนนรวม
4.54
ยอดเยี่ยม (660)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.57
  • สิ่งอำนวยความสะดวก
    4.56
  • การบริการลูกค้า
    4.62
  • อาหาร
    4.47
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.42
  • ความพึงพอใจ
    4.59
  • 5.00
    家族の旅行には

    It was an enjoyable experience.

    The accommodation provided a great view of the fireworks, making it a very satisfying stay. You can step out onto the balcony, and when closed, the windows offer excellent soundproofing. Even though large fireworks continued past 11 PM that day, the room remained quiet and comfortable.

  • 5.00
    家族の旅行には

    The Best Hotel

    The staff at this Hotel are truly the best in Japan. While there are many famous and luxurious hotels, the warmth and genuine hospitality of the Club Floor team here make this Hotel stand out. Once you experience it, you'll feel there's no other place like it. Of course, every staff member from the first floor upwards is exceptional.

  • 5.00
    つぶきちまめきち

    Always satisfying

    I have stayed here multiple times, and everything from the staff's excellent service to the location, rooms, room service, and meals is always outstanding. Reserving this accommodation makes me look forward to my stay in Minato Mirai, and I always feel refreshed during my visit. Thank you as always!

  • 4.33
    ちゅうねずみ

    The night view was beautiful.

    Thank you for your hospitality. The view of Minato Mirai was excellent, the Room was comfortable, and the bathroom and washroom were clean. It had been a while since my last visit, but it was a very nice Hotel. While many hotels have flashy wallpaper these days, this one had calm and unobtrusive colors with artwork displayed, which I really appreciated. The Cosmo Clock was clearly visible. At night, its colors change like a rainbow, making it endlessly fascinating to watch. Of course, the night view of Minato Mirai was beautiful and well-visible as well. It’s convenient and relaxing yet feels like an easygoing place to stay at the same time. There were also many families staying there. I would love to visit again in the future. You can reach it from Minato Mirai Station without going outside, making it convenient even in hot or rainy weather.

  • 4.67
    higo1

    The terrace offers a...

    The terrace offers a beautiful view of Yokohama Bay's nightscape, creating a very pleasant atmosphere. One concern in the Room was the loud noise from the entrance door when opening and closing. I was startled awake in the morning by sounds from the neighboring Room. Additionally, while the bathroom has separate sections for the bath and toilet with a door, I felt that with this amount of space, it might have been better to design separate entrances. Breakfast was served buffet-style and was delicious. However, I felt that Maison Kayser's bread did not quite live up to its reputation. Despite these points, overall, it was a satisfying stay.

  • 5.00
    m20250103

    Favorite Hotel

    I love Minato Mirai and have stayed at most accommodations there, but Tokyu stands out for its great location and cost performance, making it the hotel I revisit the most. I especially love the view from the balcony, so I booked two rooms to stay with my son and his girlfriend to share this experience. They were thrilled with the night view from the balcony, and I was glad I chose this hotel again. Before checking out, I felt unwell and called the front desk. They kindly extended my room stay and even helped find a hospital open on a Sunday when options were limited. Thank you so much for your exceptional care!

  • 4.83
    ななななはちみん

    I had a relaxing and leisurely time.

    We stayed with an Anniversary Plan that included a Club Floor accommodation, lounge access, and in-room dinner. The route from the bullet train to the local train and then to the hotel is completely sheltered, so there's no need to worry about bad weather. After arriving tired in the humid heat, we were grateful for the welcome drink at check-in in the lounge. The Calpis and peach jelly were cold and delicious. The lounge has slightly narrow walkways, making it easy to bump into others when getting food or drinks. It would be better if there was more space between seats. The room was spacious with plenty of outlets available. Both the bathroom and toilet were large and comfortable as well. Dinner was served in-room, which we thoroughly enjoyed—it was delicious! We appreciated that both fish and meat dishes arrived warm thanks to proper insulation. However, since the room relies on indirect lighting, it felt too dim for dining despite its cozy ambiance; brighter lighting like spotlights would be helpful during meals. Additionally, mismatched chair-to-table height made eating a bit uncomfortable. It would also be nice if soup or salad could be added to the menu—though dessert was absolutely delightful! This time we chose a plan that allowed cancellation until one day prior due to concerns about health conditions or weather—it gave us peace of mind while booking our reservation. Thank you for providing discount coupons as well!

  • 4.17
    @けろけろ

    Obon Holiday

    I have been using this Club Floor for a while. This time, I splurged a bit on the Room for the Obon holiday. It was unfortunate that I couldn't park on the Hotel's designated parking floor due to preparations for an international conference. Thank you for your kind gesture during check-in, acknowledging my August birthday. However, during cocktail time, when I asked for a small plate, I was told, "We only provide large ones!" Additionally, when I accidentally stepped into the area where drinks were being served, I was firmly told not to enter there. These experiences were disappointing. Still, as I generally like this place very much, I'd love to stay again during the fireworks festival next time!

  • 4.17
    kotochin

    Hotel with the Best View

    Stayed during Obon holiday as a family of three. Stayed in the same triple-bed room with a view bath as last time. Enjoyed a lunch buffet at Café Tosca before check-in. The room and bath offer a great view of Cosmo World, and the Ferris wheel is beautiful at night. Having stayed at both Royal Park and InterContinental before, we find Bay Hotel Tokyu to be our favorite for its convenience and views. Highly recommended for three guests!

  • 3.83
    NEKOVIRGINIA

    The lounge menu has ...

    The lounge menu has a limited selection, which is a bit disappointing. The staff were polite and excellent. The shower lacked sufficient water pressure, which was frustrating. I will use the service again. Thank you very much.

  • 5.00
    nana0822

    A very comfortable Hotel

    The Room was clean and well-maintained, and as a bath lover, I was delighted with the spacious bathtub. Having a separate shower booth was also a nice touch. I often use Sommer House and love it, but this time I tried the bar for the first time. For non-smokers like me, it’s a bit difficult to enjoy since it’s a cigar bar; I wish there were other bar options available. The highball made with award-winning whiskey was incredibly delicious. The peach shaved ice at Sommer House surprised me with how well the almond jelly paired with peaches—it was delightful! I would love to visit again with my family.

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  • 5.00
    fishlike

    It was a comfortable stay.

    Stayed at the accommodation for a live event at K Arena. The room was clean, the staff's service was excellent, the amenities were well-equipped, and the food was delicious. I am truly glad I chose this hotel.

  • 4.00
    taeyutae

    We stayed here while...

    We stayed here while looking for a 2-bedroom Room. Although the Facility felt slightly dated, it was well-maintained and clean. The view from the Room was great, allowing us to enjoy a pleasant and fun time. The breakfast buffet was also delicious. However, one issue we noticed was that the door closer seemed to be broken, causing the door to shut loudly with force. We had to close it gently each time. It would be great if this could be improved.

  • 4.60
    ゆるゆるYU

    The view was amazing!

    We recently stayed during a family trip to Yokohama! We had booked two rooms, but they kindly arranged connecting rooms for us, which was very helpful! Thank you so much. The night view from the room was the best we've ever seen!! Highly recommend the park view. The location is convenient, with an amusement park right in front and easy access to various tourist attractions. It's also directly connected to the station, making it very convenient! The service by the kind gentleman in a suit at the front desk was excellent!

  • 5.00
    桜桜咲いた

    The No.1 Hotel in Yokohama, Minato Mirai!

    My favorite Hotel! It never disappoints. I have used it for special occasions and visits from important people. Excellent access, excellent service, and excellent Room. I look forward to coming back again!

  • 4.20
    ニコハルちゃん

    Stay Here for Yokohama Minato Mirai

    I have been staying here for a long time, and once again, I was reminded of how great the accessibility, room size, and view from the balcony are. The Room was as comfortable as always. On a very hot day, the shower booth was much appreciated, along with the bathtub of course. Despite this level of comfort, it remains reasonably priced. I hope it stays this way forever.

  • 4.83
    かにうめ

    The view was amazing.

    The view from the 25th floor was truly spectacular. Although it was a city view, I was pleasantly surprised to see the Tokyo Skytree and enjoy a stunning panorama from Yokohama to Tokyo. From the club floor, I could also see the Ferris wheel and luxurious cruise ships docked nearby, which made for an incredibly refreshing experience. Having breakfast while admiring such breathtaking scenery made for a perfect holiday.

  • 1.40
    太郎125825

    Quality of Guests

    Even though I stayed on a non-smoking floor during the fireworks event, the person in the next Room was smoking on their balcony. Smoke came in when I opened the window, and they were leaning out half-dressed, making it difficult to enjoy the fireworks. Staff members passing by in the hallway only gave a silent nod even when greeted, which felt like a decline in service quality. While it might be for eco-friendly reasons, many things were inconvenient to use.

  • 4.50
    みやことひろみさん

    The meal portions are generous.

    I regularly visit, always looking forward to the view from the Room. This time, I chose a Plan that includes in-room dining meals, which I had ordered before. My mother, who has difficulty going outside, always enjoys this Plan. The meals are beautifully presented and very generous in portion size. Each dish is incredibly delicious, and the roast beef was tender and flavorful. Being able to choose options like pasta is a delightful feature, and I hope this Plan is available all year round.

  • 4.83
    dayz lover

    Perfect for couples on their first trip, smoker-friendly.

    Stayed for one night on July 24th-25th while celebrating my husband's 60th birthday and sightseeing in Tokyo and Yokohama. The Room was spacious, and despite being a smoking Room, there was no noticeable tobacco smell. The view from the bath was great, so I enjoyed it twice. The breakfast buffet had a wide variety of options, including delicious Maison Kayser bread. It was a bit confusing to find the way from the underground garage to the front desk, but we managed after some searching. We had a relaxing time in Yokohama with its convenient location and thoroughly enjoyed our stay. My husband also slept soundly for the first time in a while. Thank you very much!

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  • 4.20
    ひぃーっくん

    It was a pleasant experience.

    They kindly accommodated our request to change the room, allowing us to stay in our desired room. Thank you very much.

  • 4.50
    ゆずぱぱ

    Thank you very much.

    We stayed in the club floor accommodation as a family during summer vacation with our elementary school-aged and preschool children. During afternoon tea, the macarons and fruit tarts were absolutely delicious, and although children could not participate, the cocktails made individually by staff during cocktail time were excellent. The pool was clean with float rentals available, and ice cream service at the poolside delighted the kids. While the facility is slightly dated, the hospitality of the staff was outstanding. We would love to stay here again. Thank you very much!

  • 5.00
    いいねえー

    Experience the Feeling of Okinawa and Hawaii in Yokohama!

    Our plans as a couple suddenly changed when our daughter and grandchild joined us, so we switched to the No Meals Included Plan for 3 with Child Sharing Existing Bedding. The hotel lobby was open and welcoming, with staff in aloha shirts taking care of our luggage, giving us the feeling of being in Hawaii or Okinawa. After having lunch, we arrived a bit early but asked at the front desk just in case. They allowed us to check-in and even prepared a spacious room with a balcony for us. Our luggage had already been delivered to the room upon arrival. We quickly changed into swimsuits and enjoyed the hotel's pool. We had dinner at the Japanese restaurant inside the hotel, rode on an illuminated Ferris wheel, and admired Yokohama's night view. It felt like being in Okinawa or Hawaii while relaxing leisurely in Minato Mirai. We would love to visit again—thank you very much!

  • 4.83
    プチセレブ

    I stayed for one nig...

    I stayed for one night during my recent trip to Yokohama. The Hotel lobby was easily accessible from the station, and the reception was located upstairs via a spiral staircase. As a member, I was quickly checked in and guided to my Room. For dinner, I enjoyed the popular Hokkaido buffet at Restaurant Tosca with an all-you-can-drink Plan. The staff explained the menu clearly, which was very helpful. The dishes included local specialties such as king crab, Ishikari hot pot, and Genghis Khan barbecue—an impressive variety! When I returned to my seat after getting food, they served me a cold beer right on time. This thoughtful service by the female staff made me even happier and enhanced the taste of both the meal and drinks. Despite being busy with many guests around, thank you for your kind hospitality. After breakfast, I took a swim in the newly renovated pool before checking out. The water was clean and perfect for swimming! The attentive service from all staff made my stay at this Hotel even more enjoyable. I look forward to staying here again!

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  • 3.50
    ゲスト

    We stayed here for o...

    We stayed here for our first trip with our 2-year-old child. The staff was very kind and responsive via email, helping us with bed arrangements and dinner (buffet) reservations in advance. Although I noticed about five hairs in the bathtub, the room was spacious, clean, and felt worth more than its price. The dinner buffet had many dishes that paired well with alcohol but felt a bit lacking overall. Additionally, when leaving the restaurant, the staff at the entrance did not guide us to settle the bill clearly. Since we had provided our name upon entry, I assumed it would be automatically charged to our room account. However, as we headed toward the elevator, a staff member chased after us asking if we had settled our bill—this was slightly embarrassing. I would like to stay here again if given another opportunity!

  • 4.83
    きのこ大好き

    The night view is stunning.

    I previously stayed in an accommodation with a room offering a breathtaking view of Minato Mirai, which left me deeply impressed. This time, I stayed on the Yokohama Floor, which opened in April. The view from the high floors was just as stunning and endlessly captivating. The room's interior, based on light blue tones, and the displayed art were also delightful. I still remember how delicious the breakfast was during my last stay, and this time it was equally enjoyable. Watching a chef skillfully prepare omelets while children excitedly admired their technique with sparkling eyes and cheers left a lasting impression on me. Despite being busy, the chef served guests with a warm smile, greatly enhancing my satisfaction during this stay.

  • 3.83
    みこと君

    Would love to visit again.

    Stayed on the Club Bay Floor. Enjoyed moderate use of the lounge and felt very elegant thanks to the attentive staff, but there were a few disappointing points. Had a full-course meal in the room, but the fish dish was slightly tough; it seems dining at the restaurant would be more enjoyable. Additionally, when I called to request clearing up after finishing my meal, I was met with a surprisingly cold response and had to call again as no one came for quite some time. The second call was much better with a warm response addressing me by name, which reassured me. The difference in service quality between calls was surprising as my name wasn’t mentioned during the first one. Another issue was weak water pressure at the sink. While pointing out these minor disappointments, overall this is an excellent hotel with most staff providing genuinely kind and courteous service. I would love to visit again if given another opportunity!

  • 4.17
    @すけちゃん

    For birthday celebrations

    We stayed on a special floor to celebrate his birthday. With direct access to the station and taxi arrangements available, transportation was hassle-free. The staff at the lounge provided courteous service during check-in, and the room was spacious and comfortable. The bathtub and shower booth were separate, but we noticed that the floor got wet when moving between them. Also, the room glasses were small; having a larger set would have been appreciated. Overall, we had a very comfortable two-day stay and were extremely satisfied.

  • 4.67
    のんびり暮らし

    The Best View Bath

    The view from the window and the bath was amazing! I enjoyed a relaxing bath while admiring the illumination of Cosmo Clock 21 and the night view. The scenery was so beautiful that I also enjoyed it from the bath in the morning. The location is excellent, and if your goal is a view bath, this Hotel is perfect. The Hotel is very clean, but some may find the Facility slightly dated.

  • 5.00
    ちっちプロパン

    Great location.

    A very convenient Hotel for enjoying Minato Mirai. Easy access to everywhere! Red Brick Warehouse, Yokohama Museum of Art, Kannai area – so much to enjoy. Minato Mirai holds memories from my younger days. I will definitely stay here again!

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