รีวิวและความประทับใจจากผู้เข้าพักที่ The Yokohama Bay Hotel Tokyu - 10หน้า

(จังหวัดคานากาว่า/โยโกฮาม่า・มินาโตะมิราอิ) [ทั้งหมด 480 ห้อง]
คะแนนรวม
4.54
ยอดเยี่ยม (660)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.57
  • สิ่งอำนวยความสะดวก
    4.56
  • การบริการลูกค้า
    4.62
  • อาหาร
    4.47
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.42
  • ความพึงพอใจ
    4.59
  • 4.17
    @すけちゃん

    For birthday celebrations

    We stayed on a special floor to celebrate his birthday. With direct access to the station and taxi arrangements available, transportation was hassle-free. The staff at the lounge provided courteous service during check-in, and the room was spacious and comfortable. The bathtub and shower booth were separate, but we noticed that the floor got wet when moving between them. Also, the room glasses were small; having a larger set would have been appreciated. Overall, we had a very comfortable two-day stay and were extremely satisfied.

  • 4.67
    のんびり暮らし

    The Best View Bath

    The view from the window and the bath was amazing! I enjoyed a relaxing bath while admiring the illumination of Cosmo Clock 21 and the night view. The scenery was so beautiful that I also enjoyed it from the bath in the morning. The location is excellent, and if your goal is a view bath, this Hotel is perfect. The Hotel is very clean, but some may find the Facility slightly dated.

  • 5.00
    ちっちプロパン

    Great location.

    A very convenient Hotel for enjoying Minato Mirai. Easy access to everywhere! Red Brick Warehouse, Yokohama Museum of Art, Kannai area – so much to enjoy. Minato Mirai holds memories from my younger days. I will definitely stay here again!

  • 5.00
    ライブ行くぞー！

    K Arena Live

    I stay here during the Yokohama live! As always, it’s very relaxing every time I visit. After the live, returning to the Hotel feels so comforting. I’ve already made a reservation for the August live. Looking forward to staying again then!

  • 5.00
    りんのりん

    Stayed here for a live event at K Arena.

    This was my second time in Yokohama, and both the location and the facility were excellent. After check-in, I requested to be guided to the room, and the staff's response was polite and considerate, which made me feel very comfortable. I would love to stay here again. It has become one of my favorite travel destinations. Thank you!

  • 5.00
    うぶよし

    Conveniently connected to the station for event participation

    I made a Hotel Reservation to attend an event for my hobby. After checking in at 15:00, I was in a hurry to get to the venue, and I truly appreciate that you carried my luggage to the Room. Thanks to your help, I made it on time. I am grateful for the thoughtful service from your staff. The Room was very clean, and the bedding helped relieve my fatigue. Although I had to leave early the next day for work, I hope to relax and enjoy staying in the Room next time. Thank you very much for your hospitality.

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  • 5.00
    豆カナリア

    Enjoy the Club Floor Experience

    I enjoyed a relaxing time at the Club Floor Lounge while taking in the beautiful view. I love this accommodation, so I invited a friend who was visiting for the first time, and they were very pleased and expressed their desire to come back again. The staff's service was also excellent. Thank you very much.

  • 2.67
    ANA_HONU_HAWAII

    It's been a while since Yokohama Bay Hotel Tokyu...

    June 27, 2025 Stayed at Yokohama Bay Hotel Tokyu after a long time. **Front Desk** In one word: disappointing. Check-in was around 8 PM, and the front desk was quiet. Despite having four staff members present, their posture, uniform appearance, and behavior left a poor impression. There was no sense of professionalism or readiness to welcome guests. The hotel prices have increased by 1.5 to nearly 3 times compared to pre-COVID levels; however, employee salaries have not significantly changed, leading to a mismatch between pricing and service quality. **Breakfast: ¥4,500 per person (excluding tax)** While the price itself is not an issue, the food was neither delicious nor impressive. It’s questionable whether it’s worth ¥4,500. Compared to other Tokyu Group hotels like Mishima Tokyu Hotel with its outstanding breakfast offerings, there is room for improvement here. I still love the guest rooms and location as always and don’t find the pricing unreasonable in that regard; however, first impressions upon arrival and breakfast—the start of your day—are crucial factors that shape your overall stay experience. These areas need improvement.

  • 5.00
    kayokayo919

    It was excellent!

    The room was very spacious, had a great view, and was clean. It was an excellent hotel that makes you want to visit again. The breakfast was delicious, and my family was deeply impressed! Thank you very much.

  • 4.17
    せたけ

    A Satisfying Stay

    Connected to Minatomirai Station and multiple commercial buildings, you can move around without stepping outside, which is fantastic. Although it’s a city view room, you can still enjoy a clear view of the sea on the Pacifico Yokohama side. The room was spacious with an elegant atmosphere, offering a luxurious escape from everyday life. The staff provided excellent and pleasant service. While having separate bathtub and shower booths adds a touch of luxury, it might feel slightly inconvenient for some guests—opinions may vary on this point.

  • 5.00
    クク・ヨンス

    Still my favorite Hotel.

    I stay here several times a year. During the May holidays, I stayed at another nearby Hotel, but I realized this Hotel is definitely better. The breakfast here is especially excellent. The seating guidance is precise. The staff's service is also outstanding. I will definitely stay here again!

  • 4.60
    みんみんだー

    Thank you very much.

    Thank you for your hospitality the other day. After checking in, I went for a walk while waiting for the Room to be ready. When I returned to the front desk at the designated time, they remembered my name and warmly welcomed me back. As expected from Tokyu! The Room was perfectly cleaned, and although it had an older feel, it was very comfortable. There was a slight musty smell, but using a tea warmer with green tea or roasted tea in the Room could eliminate it instantly.

  • 3.40
    かおSP

    Mysterious sounds echo.

    Great location with many dining options, making it very convenient as a base for a Multiple Night Stay. During my weekday stay, the first night was quiet, but from the second night onwards, there were loud "bang" and "thud" noises coming from either next door or somewhere nearby—it's hard to pinpoint. At times, the Room even vibrated slightly. While there was a notice about possible construction near the elevator area, these noises occurred outside of those specified hours. It seems that the heavy metal doors of guest rooms might create louder-than-expected sounds when guests let them close on their own. Unfortunately, this is likely an issue with both the Facility design and guest behavior and may be difficult to address. However, these sudden and unexpected noises made it hard to relax—disappointing overall.

  • 3.83
    ルウちゃんMAMA

    Second stay after a long time.

    This is my second stay after a long time. The last time was before the COVID-19 pandemic, when there were fewer inbound travelers. Perhaps my expectations were too high due to the great impression from before, so I felt slightly disappointed in some aspects. Overall, I am very satisfied, but it would be nice if the hairdryer could be updated to a newer model.

  • 4.50
    ウポポイな客

    Sober up with the water dispenser.

    Stayed as a base for sightseeing in Yokohama. The location and service were impeccable. Chose the LUX Ocean Twin on the Club Floor, offering a stunning night view. The cold water from the water server was incredibly refreshing after enjoying a bit too much alcohol, helping to sober up. In the morning, I was lucky enough to witness a luxury cruise ship docking at Hammerhead from the balcony—a truly rare experience. Also, I couldn't resist being drawn into Cosmo World right in front of me by its thrilling attractions, which turned out to be fun even for adults! During my stay, while two housekeeping staff members were discussing work-related matters in the hallway, one noticed me approaching and quietly informed their colleague with "It's a guest," stopping their conversation and bowing politely. Perhaps this is standard practice for employees? But it made me happy and left an impression that stayed with me for some reason. With such excellent hospitality, I left captivated by Tokyu's service and am already planning my next trip. Thank you very much for your care!

  • 4.33
    浮船

    Delicious breakfast

    I ordered a Japanese breakfast set through room service, and it was great value for money. The bathtub took some time to fill, but it was comfortable. The view was excellent, and I would love to stay here again if I have the chance.

  • 5.00
    一休223

    The cleanliness and ...

    The cleanliness and spaciousness of the Room, the view from the window, and the bath were truly excellent! The Hotel itself is close to the station, with plenty of restaurants and shops nearby, making it very convenient. The breakfast was delicious, and all the staff were incredibly attentive. It's an amazing Hotel!

  • 4.17
    emen

    Playful and charming.

    Check-in was conducted on time. The Room number was a four-digit number that could easily cause confusion, and the card key number, breakfast coupon number, and the express checkout card number after prepayment were all different. I pointed this out. The issue was resolved promptly, and I had no further problems during my stay. Thank you very much.

  • 5.00
    のっち555

    It was a good Room.

    I had another comfortable stay this time. I arrived a little earlier than the check-in time, but the front desk staff kindly accommodated me without any wait. Their attentive service exceeded my expectations for the price. I was also guided to a room in a great location, allowing me to fully enjoy the night of the Yokohama Port Opening Festival. This Hotel always provides a pleasant experience no matter when I stay. I've tried various other hotels in Yokohama, but even my companion agreed that this Hotel is simply the best! Of course, breakfast was delicious as well, making it a truly happy two days for us. It's definitely a Hotel that makes you want to come back again!

  • 5.00
    JJ Juliet

    A highly-rated and excellent Hotel

    I had been interested in this accommodation for a while, and this time I stayed with my daughter and father. After making the reservation, I received advice via email regarding the purpose of our stay and room type, which was very helpful. Thank you also for the birthday gift. The room was spacious enough for three people, and we especially appreciated the large bathtub, separate shower booth, and toilet area that allowed us to enjoy a relaxing bath time. We even enjoyed a morning bath with our own bath salts—my father was extremely satisfied. The night view from the balcony and morning coffee time were truly special moments. I would love to visit again!

  • 5.00
    ふっくん伊豆

    Enjoy spectacular fireworks right in front of you!

    Corner Room - Enjoy spectacular fireworks right in front of you. Thank you!

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  • 3.83
    ネームはJJ

    Stayed for one night on Yokohama Port Opening Memorial Day.

    Stayed one night on the Club Floor (Bay View) during Yokohama Port Opening Anniversary. Enjoyed the spectacular fireworks and was very satisfied. Although not a brand-new Hotel, it was well-maintained and provided a pleasant stay. If I had to make one suggestion, it would be the lack of Japanese breakfast options on the Club Floor.

  • 5.00
    まひろっく

    Wonderful hospitality

    My stay coincided with my birthday, and I was delighted by the thoughtful hospitality, including a high-floor room with a great view, gifts, and a commemorative photo taken with the Ferris wheel in the background. The amenities were excellent, and my hair felt smooth thanks to the ReFa hair dryer. The room service was also delicious! I look forward to staying again!

  • 4.33
    どれまま

    Supposed to be the best lounge, but...

    We stayed as a family of four to celebrate the birthdays of my 92-year-old mother and 67-year-old husband. Thanks to the connecting rooms provided, we were able to enjoy a mini party with all four of us during our in-room dinner. We had a toast before dinner at the lounge. The cocktail time was more fulfilling than before, and we were very satisfied with the draft beer and original cocktails. I believe we could have been fully content just spending time in the lounge. The only disappointment was that wedding photos were being taken in the elevator hall near the lounge. Perhaps because banquet halls are located on the same floor, there was some unavoidable noise. Since I look forward to enjoying an extraordinary atmosphere in the lounge, I sincerely hope for improvements in this regard moving forward.

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  • 3.40
    travel.lover.524

    Inadequate measures against aging deterioration.

    As a returning guest, thank you for your hospitality this time. The foreign female staff member who guided us to our room was admirable in her efforts, and her dedication, including learning Japanese, was inspiring. Wishing her continued success. This time, we stayed in a view bath room after a long while. To our surprise and concern, the sliding partition door to the bath, toilet, and sink was extremely heavy and stiff. When opening or closing it during use, we had to put both hands on the poorly sliding door and exert significant force to move it due to its stiffness. Even considering my spinal condition that makes applying force difficult for me personally, I have never encountered such an issue with partition doors in other rooms before. It seems likely that this is due to neglecting wear over time. Is it not possible for cleaning staff to notice such issues during their routine checks? We enjoyed the sunset and night views from the balcony as well as the scenery from the view bath despite cloudy weather; we appreciated experiencing the charm of this seaside town at dawn again. While there are noticeable signs of aging in some facilities due to wear over time, this remains a Hotel where I would like to stay again for work or personal trips. It would be greatly appreciated if attention could be paid more closely before aging issues become severe and if necessary maintenance could be promptly carried out moving forward.

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  • 4.00
    Ｊリーグ

    The view is spectacular.

    We stayed in a Club Floor Triple Room for three people. The view of the giant Ferris wheel from both the room and the club lounge was spectacular. However, it was disappointing that the club lounge had a limited selection of items, and there were no bottled water available, which was inconvenient.

  • 4.67
    ミトラダテス

    The finest luxury Hotel in Yokohama.

    We stayed for one night as a family after picking up our son who arrived at Haneda. The room's location was the best among any accommodation we've experienced in the Yokohama area. There was a balcony outside the room, and the bathroom area was spacious and clean. The amenities were convenient to use, and we appreciated the comfort of the bed, as well as the thickness of the towels and bathrobes—it truly felt like a "luxury" hotel. Although we have stayed at various luxury accommodations before, it is rare to find one that genuinely deserves such praise. Initially, due to its name "Tokyu," we associated it with a business hotel image and avoided staying here during previous visits to Yokohama. However, this time there was no other option for a three-person room except at "The Yokohama Bay Hotel Tokyu," which also offered a party dinner plan that we decided to try. As for dining, while there was plenty of food served with generous portions, we found the taste average—though this might be because our family tends to be quite particular about flavors (foodies). For most people, I would say it falls between frozen meals and specialty restaurants in terms of quality. Since it was part of a mega-portion plan, expecting high-end quality would be unreasonable; nonetheless, we enjoyed our meal. Overall though everything about our stay felt comfortable—and when visiting Yokohama again—we’d love returning here! Even my son commented positively saying “This accommodation is great!” expressing interest rebooking future stays himself given he lives nearby Kanagawa prefecture already likely planning another occasion soon enough where he’ll reserve accordingly too! Thank You so much once again towards providing such satisfying experiences via “The Yokohama Bay Hotel Tokyu.”

  • 5.00
    ゆうゆうスタイル

    I had a relaxing stay.

  • 5.00
    TKED

    We had a wonderful time.

    We stayed at the accommodation to celebrate his birthday. The view from the room was beautiful, offering a clear blue sky and a refreshing Minato Mirai scenery during the day. At night, we enjoyed a stunning illuminated night view from the balcony, spending a truly happy time. The staff's hospitality was excellent! We loved it so much that I plan to stay here again for my own birthday!

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  • 4.50
    げんの字

    It was comfortable.

    The view was great, and the staff were kind, making my stay very pleasant. The only downside was the weak water pressure in the shower and bath. It might be due to not having the latest Facility, but if this improves, it would be perfect.

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