The Yokohama Bay Hotel Tokyu 투숙객 리뷰 및 후기 - 10페이지

(가나가와현/요코하마・미나토미라이) [전체 480개 객실]
종합 점수
4.54
훌륭하다 (670)
  • 객실 및 어메니티
    4.57
  • 시설・설비
    4.56
  • 접객・서비스
    4.60
  • 식사
    4.49
  • 온천・목욕
    4.42
  • 만족도
    4.57
  • 5.00
    nana0822

    A very comfortable Hotel

    The Room was clean and well-maintained, and as a bath lover, I was delighted with the spacious bathtub. Having a separate shower booth was also a nice touch. I often use Sommer House and love it, but this time I tried the bar for the first time. For non-smokers like me, it’s a bit difficult to enjoy since it’s a cigar bar; I wish there were other bar options available. The highball made with award-winning whiskey was incredibly delicious. The peach shaved ice at Sommer House surprised me with how well the almond jelly paired with peaches—it was delightful! I would love to visit again with my family.

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  • 5.00
    fishlike

    It was a comfortable stay.

    Stayed at the accommodation for a live event at K Arena. The room was clean, the staff's service was excellent, the amenities were well-equipped, and the food was delicious. I am truly glad I chose this hotel.

  • 4.00
    taeyutae

    We stayed here while...

    We stayed here while looking for a 2-bedroom Room. Although the Facility felt slightly dated, it was well-maintained and clean. The view from the Room was great, allowing us to enjoy a pleasant and fun time. The breakfast buffet was also delicious. However, one issue we noticed was that the door closer seemed to be broken, causing the door to shut loudly with force. We had to close it gently each time. It would be great if this could be improved.

  • 4.60
    ゆるゆるYU

    The view was amazing!

    We recently stayed during a family trip to Yokohama! We had booked two rooms, but they kindly arranged connecting rooms for us, which was very helpful! Thank you so much. The night view from the room was the best we've ever seen!! Highly recommend the park view. The location is convenient, with an amusement park right in front and easy access to various tourist attractions. It's also directly connected to the station, making it very convenient! The service by the kind gentleman in a suit at the front desk was excellent!

  • 5.00
    桜桜咲いた

    The No.1 Hotel in Yokohama, Minato Mirai!

    My favorite Hotel! It never disappoints. I have used it for special occasions and visits from important people. Excellent access, excellent service, and excellent Room. I look forward to coming back again!

  • 4.20
    ニコハルちゃん

    Stay Here for Yokohama Minato Mirai

    I have been staying here for a long time, and once again, I was reminded of how great the accessibility, room size, and view from the balcony are. The Room was as comfortable as always. On a very hot day, the shower booth was much appreciated, along with the bathtub of course. Despite this level of comfort, it remains reasonably priced. I hope it stays this way forever.

  • 4.83
    かにうめ

    The view was amazing.

    The view from the 25th floor was truly spectacular. Although it was a city view, I was pleasantly surprised to see the Tokyo Skytree and enjoy a stunning panorama from Yokohama to Tokyo. From the club floor, I could also see the Ferris wheel and luxurious cruise ships docked nearby, which made for an incredibly refreshing experience. Having breakfast while admiring such breathtaking scenery made for a perfect holiday.

  • 1.40
    太郎125825

    Quality of Guests

    Even though I stayed on a non-smoking floor during the fireworks event, the person in the next Room was smoking on their balcony. Smoke came in when I opened the window, and they were leaning out half-dressed, making it difficult to enjoy the fireworks. Staff members passing by in the hallway only gave a silent nod even when greeted, which felt like a decline in service quality. While it might be for eco-friendly reasons, many things were inconvenient to use.

  • 4.50
    みやことひろみさん

    The meal portions are generous.

    I regularly visit, always looking forward to the view from the Room. This time, I chose a Plan that includes in-room dining meals, which I had ordered before. My mother, who has difficulty going outside, always enjoys this Plan. The meals are beautifully presented and very generous in portion size. Each dish is incredibly delicious, and the roast beef was tender and flavorful. Being able to choose options like pasta is a delightful feature, and I hope this Plan is available all year round.

  • 4.83
    dayz lover

    Perfect for couples on their first trip, smoker-friendly.

    Stayed for one night on July 24th-25th while celebrating my husband's 60th birthday and sightseeing in Tokyo and Yokohama. The Room was spacious, and despite being a smoking Room, there was no noticeable tobacco smell. The view from the bath was great, so I enjoyed it twice. The breakfast buffet had a wide variety of options, including delicious Maison Kayser bread. It was a bit confusing to find the way from the underground garage to the front desk, but we managed after some searching. We had a relaxing time in Yokohama with its convenient location and thoroughly enjoyed our stay. My husband also slept soundly for the first time in a while. Thank you very much!

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  • 4.20
    ひぃーっくん

    It was a pleasant experience.

    They kindly accommodated our request to change the room, allowing us to stay in our desired room. Thank you very much.

  • 4.50
    ゆずぱぱ

    Thank you very much.

    We stayed in the club floor accommodation as a family during summer vacation with our elementary school-aged and preschool children. During afternoon tea, the macarons and fruit tarts were absolutely delicious, and although children could not participate, the cocktails made individually by staff during cocktail time were excellent. The pool was clean with float rentals available, and ice cream service at the poolside delighted the kids. While the facility is slightly dated, the hospitality of the staff was outstanding. We would love to stay here again. Thank you very much!

  • 5.00
    いいねえー

    Experience the Feeling of Okinawa and Hawaii in Yokohama!

    Our plans as a couple suddenly changed when our daughter and grandchild joined us, so we switched to the No Meals Included Plan for 3 with Child Sharing Existing Bedding. The hotel lobby was open and welcoming, with staff in aloha shirts taking care of our luggage, giving us the feeling of being in Hawaii or Okinawa. After having lunch, we arrived a bit early but asked at the front desk just in case. They allowed us to check-in and even prepared a spacious room with a balcony for us. Our luggage had already been delivered to the room upon arrival. We quickly changed into swimsuits and enjoyed the hotel's pool. We had dinner at the Japanese restaurant inside the hotel, rode on an illuminated Ferris wheel, and admired Yokohama's night view. It felt like being in Okinawa or Hawaii while relaxing leisurely in Minato Mirai. We would love to visit again—thank you very much!

  • 4.83
    プチセレブ

    I stayed for one nig...

    I stayed for one night during my recent trip to Yokohama. The Hotel lobby was easily accessible from the station, and the reception was located upstairs via a spiral staircase. As a member, I was quickly checked in and guided to my Room. For dinner, I enjoyed the popular Hokkaido buffet at Restaurant Tosca with an all-you-can-drink Plan. The staff explained the menu clearly, which was very helpful. The dishes included local specialties such as king crab, Ishikari hot pot, and Genghis Khan barbecue—an impressive variety! When I returned to my seat after getting food, they served me a cold beer right on time. This thoughtful service by the female staff made me even happier and enhanced the taste of both the meal and drinks. Despite being busy with many guests around, thank you for your kind hospitality. After breakfast, I took a swim in the newly renovated pool before checking out. The water was clean and perfect for swimming! The attentive service from all staff made my stay at this Hotel even more enjoyable. I look forward to staying here again!

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  • 3.50
    ゲスト

    We stayed here for o...

    We stayed here for our first trip with our 2-year-old child. The staff was very kind and responsive via email, helping us with bed arrangements and dinner (buffet) reservations in advance. Although I noticed about five hairs in the bathtub, the room was spacious, clean, and felt worth more than its price. The dinner buffet had many dishes that paired well with alcohol but felt a bit lacking overall. Additionally, when leaving the restaurant, the staff at the entrance did not guide us to settle the bill clearly. Since we had provided our name upon entry, I assumed it would be automatically charged to our room account. However, as we headed toward the elevator, a staff member chased after us asking if we had settled our bill—this was slightly embarrassing. I would like to stay here again if given another opportunity!

  • 4.83
    きのこ大好き

    The night view is stunning.

    I previously stayed in an accommodation with a room offering a breathtaking view of Minato Mirai, which left me deeply impressed. This time, I stayed on the Yokohama Floor, which opened in April. The view from the high floors was just as stunning and endlessly captivating. The room's interior, based on light blue tones, and the displayed art were also delightful. I still remember how delicious the breakfast was during my last stay, and this time it was equally enjoyable. Watching a chef skillfully prepare omelets while children excitedly admired their technique with sparkling eyes and cheers left a lasting impression on me. Despite being busy, the chef served guests with a warm smile, greatly enhancing my satisfaction during this stay.

  • 3.83
    みこと君

    Would love to visit again.

    Stayed on the Club Bay Floor. Enjoyed moderate use of the lounge and felt very elegant thanks to the attentive staff, but there were a few disappointing points. Had a full-course meal in the room, but the fish dish was slightly tough; it seems dining at the restaurant would be more enjoyable. Additionally, when I called to request clearing up after finishing my meal, I was met with a surprisingly cold response and had to call again as no one came for quite some time. The second call was much better with a warm response addressing me by name, which reassured me. The difference in service quality between calls was surprising as my name wasn’t mentioned during the first one. Another issue was weak water pressure at the sink. While pointing out these minor disappointments, overall this is an excellent hotel with most staff providing genuinely kind and courteous service. I would love to visit again if given another opportunity!

  • 4.17
    @すけちゃん

    For birthday celebrations

    We stayed on a special floor to celebrate his birthday. With direct access to the station and taxi arrangements available, transportation was hassle-free. The staff at the lounge provided courteous service during check-in, and the room was spacious and comfortable. The bathtub and shower booth were separate, but we noticed that the floor got wet when moving between them. Also, the room glasses were small; having a larger set would have been appreciated. Overall, we had a very comfortable two-day stay and were extremely satisfied.

  • 4.67
    のんびり暮らし

    The Best View Bath

    The view from the window and the bath was amazing! I enjoyed a relaxing bath while admiring the illumination of Cosmo Clock 21 and the night view. The scenery was so beautiful that I also enjoyed it from the bath in the morning. The location is excellent, and if your goal is a view bath, this Hotel is perfect. The Hotel is very clean, but some may find the Facility slightly dated.

  • 5.00
    ちっちプロパン

    Great location.

    A very convenient Hotel for enjoying Minato Mirai. Easy access to everywhere! Red Brick Warehouse, Yokohama Museum of Art, Kannai area – so much to enjoy. Minato Mirai holds memories from my younger days. I will definitely stay here again!

  • 5.00
    ライブ行くぞー！

    K Arena Live

    I stay here during the Yokohama live! As always, it’s very relaxing every time I visit. After the live, returning to the Hotel feels so comforting. I’ve already made a reservation for the August live. Looking forward to staying again then!

  • 5.00
    りんのりん

    Stayed here for a live event at K Arena.

    This was my second time in Yokohama, and both the location and the facility were excellent. After check-in, I requested to be guided to the room, and the staff's response was polite and considerate, which made me feel very comfortable. I would love to stay here again. It has become one of my favorite travel destinations. Thank you!

  • 5.00
    うぶよし

    Conveniently connected to the station for event participation

    I made a Hotel Reservation to attend an event for my hobby. After checking in at 15:00, I was in a hurry to get to the venue, and I truly appreciate that you carried my luggage to the Room. Thanks to your help, I made it on time. I am grateful for the thoughtful service from your staff. The Room was very clean, and the bedding helped relieve my fatigue. Although I had to leave early the next day for work, I hope to relax and enjoy staying in the Room next time. Thank you very much for your hospitality.

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  • 5.00
    豆カナリア

    Enjoy the Club Floor Experience

    I enjoyed a relaxing time at the Club Floor Lounge while taking in the beautiful view. I love this accommodation, so I invited a friend who was visiting for the first time, and they were very pleased and expressed their desire to come back again. The staff's service was also excellent. Thank you very much.

  • 2.67
    ANA_HONU_HAWAII

    It's been a while since Yokohama Bay Hotel Tokyu...

    June 27, 2025 Stayed at Yokohama Bay Hotel Tokyu after a long time. **Front Desk** In one word: disappointing. Check-in was around 8 PM, and the front desk was quiet. Despite having four staff members present, their posture, uniform appearance, and behavior left a poor impression. There was no sense of professionalism or readiness to welcome guests. The hotel prices have increased by 1.5 to nearly 3 times compared to pre-COVID levels; however, employee salaries have not significantly changed, leading to a mismatch between pricing and service quality. **Breakfast: ¥4,500 per person (excluding tax)** While the price itself is not an issue, the food was neither delicious nor impressive. It’s questionable whether it’s worth ¥4,500. Compared to other Tokyu Group hotels like Mishima Tokyu Hotel with its outstanding breakfast offerings, there is room for improvement here. I still love the guest rooms and location as always and don’t find the pricing unreasonable in that regard; however, first impressions upon arrival and breakfast—the start of your day—are crucial factors that shape your overall stay experience. These areas need improvement.

  • 5.00
    kayokayo919

    It was excellent!

    The room was very spacious, had a great view, and was clean. It was an excellent hotel that makes you want to visit again. The breakfast was delicious, and my family was deeply impressed! Thank you very much.

  • 4.17
    せたけ

    A Satisfying Stay

    Connected to Minatomirai Station and multiple commercial buildings, you can move around without stepping outside, which is fantastic. Although it’s a city view room, you can still enjoy a clear view of the sea on the Pacifico Yokohama side. The room was spacious with an elegant atmosphere, offering a luxurious escape from everyday life. The staff provided excellent and pleasant service. While having separate bathtub and shower booths adds a touch of luxury, it might feel slightly inconvenient for some guests—opinions may vary on this point.

  • 5.00
    クク・ヨンス

    Still my favorite Hotel.

    I stay here several times a year. During the May holidays, I stayed at another nearby Hotel, but I realized this Hotel is definitely better. The breakfast here is especially excellent. The seating guidance is precise. The staff's service is also outstanding. I will definitely stay here again!

  • 4.60
    みんみんだー

    Thank you very much.

    Thank you for your hospitality the other day. After checking in, I went for a walk while waiting for the Room to be ready. When I returned to the front desk at the designated time, they remembered my name and warmly welcomed me back. As expected from Tokyu! The Room was perfectly cleaned, and although it had an older feel, it was very comfortable. There was a slight musty smell, but using a tea warmer with green tea or roasted tea in the Room could eliminate it instantly.

  • 3.40
    かおSP

    Mysterious sounds echo.

    Great location with many dining options, making it very convenient as a base for a Multiple Night Stay. During my weekday stay, the first night was quiet, but from the second night onwards, there were loud "bang" and "thud" noises coming from either next door or somewhere nearby—it's hard to pinpoint. At times, the Room even vibrated slightly. While there was a notice about possible construction near the elevator area, these noises occurred outside of those specified hours. It seems that the heavy metal doors of guest rooms might create louder-than-expected sounds when guests let them close on their own. Unfortunately, this is likely an issue with both the Facility design and guest behavior and may be difficult to address. However, these sudden and unexpected noises made it hard to relax—disappointing overall.

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