Guest Reviews & Impressions for The Yokohama Bay Hotel Tokyu - Page 10

(Kanagawa Prefecture/Yokohama Minato Mirai) [Total 480 Rooms]
Overall Score
4.55
Wonderful (678)
  • Rooms & Amenities
    4.59
  • Facility
    4.57
  • Hospitality & Service
    4.61
  • Meals
    4.49
  • Onsen & Bath
    4.43
  • Satisfaction
    4.59
  • 5.00
    han eda

    Everything was well-prepared and satisfactory.

    Directly connected to Minatomirai Station, offering excellent access. The view from the Room is quintessentially Yokohama and absolutely stunning. The interior is clean and exudes a calm atmosphere, with well-equipped amenities ensuring a comfortable Hotel stay. The breakfast buffet venue has high ceilings and an exotic ambiance, with an impressive variety of food that amazed me. I will definitely visit again!

  • 4.33
    さとなおし

    Conveniently located near the station

    I chose a Hotel in Minatomirai for the concert. The direct connection to the station was very convenient and helpful. The view from the Room was amazing, and the night scenery was stunning. The Maison Kayser bread at breakfast was incredibly delicious.

  • 5.00
    ミルクの子めぐかつら

    I stayed at the acco...

    I stayed at the accommodation to celebrate my birthday. Thanks to the warm hospitality of the staff, I had a very comfortable stay. The room was impeccably clean with a wonderful view, and I would love to stay again. Thank you for your care.

  • 5.00
    きむりィ

    I have stayed multip...

    I have stayed multiple times, but this was my first time using the Bay Club Floor. It was nice to check in while enjoying the view of Yokohama Port and then relax in the lounge with some sweets. For breakfast, Café Tosca may offer more variety, but you can still enjoy freshly made omelets on-site and exclusive bread available only in the lounge. The seating also feels more spacious compared to Tosca, so I thought this was a good option as well. The cocktail time drinks were satisfying, with mocktail options available too. The parking fee is very reasonable, and after checking out, I casually visited an art museum before heading home. I had a relaxing summer vacation and felt refreshed. I would love to visit again!

  • 4.80
    Saaa:)

    Excellent location

    This was my first stay for sightseeing. The accommodation is just a short walk from Minatomirai Station, and it was convenient as I didn’t have to go outside. Along the way to the hotel, there are cafes, convenience stores, and various shops where you can enjoy shopping. The guest room was spacious, clean, and comfortable. The view from the balcony was amazing; both daytime and nighttime scenery were stunning. One concern was that the shower room door didn’t close completely. At first, I didn’t notice this, so water splashed outside the shower room. However, it wasn’t a big issue as I could wipe it up with a bath mat—still, I hope this can be improved in the future. With its proximity to the station and great location for visiting places like Red Brick Warehouse or Hammerhead Pier, this hotel is perfect for sightseeing. I would love to stay here again!

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  • 5.00
    家族の旅行には

    Each country's

    The entrance on the first floor is adorned with flags from various African countries, and despite the red carpet and individuals who appeared to be security personnel welcoming guests, all Hotel staff greeted us, even as a family with children, with their usual attentiveness and warm smiles. It truly reminded us once again of what makes this place first-class.

  • 5.00
    家族の旅行には

    Even for a last-minu...

    Even for a last-minute multiple night stay reservation, the staff responded graciously and even suggested using the pool we enjoyed during our previous stay, leaving us impressed once again. This is undoubtedly the No.1 hotel not only in Minato Mirai and Yokohama but also in Kanagawa.

  • 5.00
    家族の旅行には

    It was an enjoyable experience.

    The accommodation provided a great view of the fireworks, making it a very satisfying stay. You can step out onto the balcony, and when closed, the windows offer excellent soundproofing. Even though large fireworks continued past 11 PM that day, the room remained quiet and comfortable.

  • 5.00
    家族の旅行には

    The Best Hotel

    The staff at this Hotel are truly the best in Japan. While there are many famous and luxurious hotels, the warmth and genuine hospitality of the Club Floor team here make this Hotel stand out. Once you experience it, you'll feel there's no other place like it. Of course, every staff member from the first floor upwards is exceptional.

  • 5.00
    つぶきちまめきち

    Always satisfying

    I have stayed here multiple times, and everything from the staff's excellent service to the location, rooms, room service, and meals is always outstanding. Reserving this accommodation makes me look forward to my stay in Minato Mirai, and I always feel refreshed during my visit. Thank you as always!

  • 4.33
    ちゅうねずみ

    The night view was beautiful.

    Thank you for your hospitality. The view of Minato Mirai was excellent, the Room was comfortable, and the bathroom and washroom were clean. It had been a while since my last visit, but it was a very nice Hotel. While many hotels have flashy wallpaper these days, this one had calm and unobtrusive colors with artwork displayed, which I really appreciated. The Cosmo Clock was clearly visible. At night, its colors change like a rainbow, making it endlessly fascinating to watch. Of course, the night view of Minato Mirai was beautiful and well-visible as well. It’s convenient and relaxing yet feels like an easygoing place to stay at the same time. There were also many families staying there. I would love to visit again in the future. You can reach it from Minato Mirai Station without going outside, making it convenient even in hot or rainy weather.

  • 4.67
    higo1

    The terrace offers a...

    The terrace offers a beautiful view of Yokohama Bay's nightscape, creating a very pleasant atmosphere. One concern in the Room was the loud noise from the entrance door when opening and closing. I was startled awake in the morning by sounds from the neighboring Room. Additionally, while the bathroom has separate sections for the bath and toilet with a door, I felt that with this amount of space, it might have been better to design separate entrances. Breakfast was served buffet-style and was delicious. However, I felt that Maison Kayser's bread did not quite live up to its reputation. Despite these points, overall, it was a satisfying stay.

  • 5.00
    m20250103

    Favorite Hotel

    I love Minato Mirai and have stayed at most accommodations there, but Tokyu stands out for its great location and cost performance, making it the hotel I revisit the most. I especially love the view from the balcony, so I booked two rooms to stay with my son and his girlfriend to share this experience. They were thrilled with the night view from the balcony, and I was glad I chose this hotel again. Before checking out, I felt unwell and called the front desk. They kindly extended my room stay and even helped find a hospital open on a Sunday when options were limited. Thank you so much for your exceptional care!

  • 4.83
    ななななはちみん

    I had a relaxing and leisurely time.

    We stayed with an Anniversary Plan that included a Club Floor accommodation, lounge access, and in-room dinner. The route from the bullet train to the local train and then to the hotel is completely sheltered, so there's no need to worry about bad weather. After arriving tired in the humid heat, we were grateful for the welcome drink at check-in in the lounge. The Calpis and peach jelly were cold and delicious. The lounge has slightly narrow walkways, making it easy to bump into others when getting food or drinks. It would be better if there was more space between seats. The room was spacious with plenty of outlets available. Both the bathroom and toilet were large and comfortable as well. Dinner was served in-room, which we thoroughly enjoyed—it was delicious! We appreciated that both fish and meat dishes arrived warm thanks to proper insulation. However, since the room relies on indirect lighting, it felt too dim for dining despite its cozy ambiance; brighter lighting like spotlights would be helpful during meals. Additionally, mismatched chair-to-table height made eating a bit uncomfortable. It would also be nice if soup or salad could be added to the menu—though dessert was absolutely delightful! This time we chose a plan that allowed cancellation until one day prior due to concerns about health conditions or weather—it gave us peace of mind while booking our reservation. Thank you for providing discount coupons as well!

  • 4.17
    @けろけろ

    Obon Holiday

    I have been using this Club Floor for a while. This time, I splurged a bit on the Room for the Obon holiday. It was unfortunate that I couldn't park on the Hotel's designated parking floor due to preparations for an international conference. Thank you for your kind gesture during check-in, acknowledging my August birthday. However, during cocktail time, when I asked for a small plate, I was told, "We only provide large ones!" Additionally, when I accidentally stepped into the area where drinks were being served, I was firmly told not to enter there. These experiences were disappointing. Still, as I generally like this place very much, I'd love to stay again during the fireworks festival next time!

  • 4.17
    kotochin

    Hotel with the Best View

    Stayed during Obon holiday as a family of three. Stayed in the same triple-bed room with a view bath as last time. Enjoyed a lunch buffet at Café Tosca before check-in. The room and bath offer a great view of Cosmo World, and the Ferris wheel is beautiful at night. Having stayed at both Royal Park and InterContinental before, we find Bay Hotel Tokyu to be our favorite for its convenience and views. Highly recommended for three guests!

  • 3.83
    NEKOVIRGINIA

    The lounge menu has ...

    The lounge menu has a limited selection, which is a bit disappointing. The staff were polite and excellent. The shower lacked sufficient water pressure, which was frustrating. I will use the service again. Thank you very much.

  • 5.00
    nana0822

    A very comfortable Hotel

    The Room was clean and well-maintained, and as a bath lover, I was delighted with the spacious bathtub. Having a separate shower booth was also a nice touch. I often use Sommer House and love it, but this time I tried the bar for the first time. For non-smokers like me, it’s a bit difficult to enjoy since it’s a cigar bar; I wish there were other bar options available. The highball made with award-winning whiskey was incredibly delicious. The peach shaved ice at Sommer House surprised me with how well the almond jelly paired with peaches—it was delightful! I would love to visit again with my family.

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  • 5.00
    fishlike

    It was a comfortable stay.

    Stayed at the accommodation for a live event at K Arena. The room was clean, the staff's service was excellent, the amenities were well-equipped, and the food was delicious. I am truly glad I chose this hotel.

  • 4.00
    taeyutae

    We stayed here while...

    We stayed here while looking for a 2-bedroom Room. Although the Facility felt slightly dated, it was well-maintained and clean. The view from the Room was great, allowing us to enjoy a pleasant and fun time. The breakfast buffet was also delicious. However, one issue we noticed was that the door closer seemed to be broken, causing the door to shut loudly with force. We had to close it gently each time. It would be great if this could be improved.

  • 4.60
    ゆるゆるYU

    The view was amazing!

    We recently stayed during a family trip to Yokohama! We had booked two rooms, but they kindly arranged connecting rooms for us, which was very helpful! Thank you so much. The night view from the room was the best we've ever seen!! Highly recommend the park view. The location is convenient, with an amusement park right in front and easy access to various tourist attractions. It's also directly connected to the station, making it very convenient! The service by the kind gentleman in a suit at the front desk was excellent!

  • 5.00
    桜桜咲いた

    The No.1 Hotel in Yokohama, Minato Mirai!

    My favorite Hotel! It never disappoints. I have used it for special occasions and visits from important people. Excellent access, excellent service, and excellent Room. I look forward to coming back again!

  • 4.20
    ニコハルちゃん

    Stay Here for Yokohama Minato Mirai

    I have been staying here for a long time, and once again, I was reminded of how great the accessibility, room size, and view from the balcony are. The Room was as comfortable as always. On a very hot day, the shower booth was much appreciated, along with the bathtub of course. Despite this level of comfort, it remains reasonably priced. I hope it stays this way forever.

  • 4.83
    かにうめ

    The view was amazing.

    The view from the 25th floor was truly spectacular. Although it was a city view, I was pleasantly surprised to see the Tokyo Skytree and enjoy a stunning panorama from Yokohama to Tokyo. From the club floor, I could also see the Ferris wheel and luxurious cruise ships docked nearby, which made for an incredibly refreshing experience. Having breakfast while admiring such breathtaking scenery made for a perfect holiday.

  • 1.40
    太郎125825

    Quality of Guests

    Even though I stayed on a non-smoking floor during the fireworks event, the person in the next Room was smoking on their balcony. Smoke came in when I opened the window, and they were leaning out half-dressed, making it difficult to enjoy the fireworks. Staff members passing by in the hallway only gave a silent nod even when greeted, which felt like a decline in service quality. While it might be for eco-friendly reasons, many things were inconvenient to use.

  • 4.50
    みやことひろみさん

    The meal portions are generous.

    I regularly visit, always looking forward to the view from the Room. This time, I chose a Plan that includes in-room dining meals, which I had ordered before. My mother, who has difficulty going outside, always enjoys this Plan. The meals are beautifully presented and very generous in portion size. Each dish is incredibly delicious, and the roast beef was tender and flavorful. Being able to choose options like pasta is a delightful feature, and I hope this Plan is available all year round.

  • 4.83
    dayz lover

    Perfect for couples on their first trip, smoker-friendly.

    Stayed for one night on July 24th-25th while celebrating my husband's 60th birthday and sightseeing in Tokyo and Yokohama. The Room was spacious, and despite being a smoking Room, there was no noticeable tobacco smell. The view from the bath was great, so I enjoyed it twice. The breakfast buffet had a wide variety of options, including delicious Maison Kayser bread. It was a bit confusing to find the way from the underground garage to the front desk, but we managed after some searching. We had a relaxing time in Yokohama with its convenient location and thoroughly enjoyed our stay. My husband also slept soundly for the first time in a while. Thank you very much!

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  • 4.20
    ひぃーっくん

    It was a pleasant experience.

    They kindly accommodated our request to change the room, allowing us to stay in our desired room. Thank you very much.

  • 4.50
    ゆずぱぱ

    Thank you very much.

    We stayed in the club floor accommodation as a family during summer vacation with our elementary school-aged and preschool children. During afternoon tea, the macarons and fruit tarts were absolutely delicious, and although children could not participate, the cocktails made individually by staff during cocktail time were excellent. The pool was clean with float rentals available, and ice cream service at the poolside delighted the kids. While the facility is slightly dated, the hospitality of the staff was outstanding. We would love to stay here again. Thank you very much!

  • 5.00
    いいねえー

    Experience the Feeling of Okinawa and Hawaii in Yokohama!

    Our plans as a couple suddenly changed when our daughter and grandchild joined us, so we switched to the No Meals Included Plan for 3 with Child Sharing Existing Bedding. The hotel lobby was open and welcoming, with staff in aloha shirts taking care of our luggage, giving us the feeling of being in Hawaii or Okinawa. After having lunch, we arrived a bit early but asked at the front desk just in case. They allowed us to check-in and even prepared a spacious room with a balcony for us. Our luggage had already been delivered to the room upon arrival. We quickly changed into swimsuits and enjoyed the hotel's pool. We had dinner at the Japanese restaurant inside the hotel, rode on an illuminated Ferris wheel, and admired Yokohama's night view. It felt like being in Okinawa or Hawaii while relaxing leisurely in Minato Mirai. We would love to visit again—thank you very much!

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This page only displays reviews posted on IKYU.com.