รีวิวและความประทับใจจากผู้เข้าพักที่ Kamenoi Hotel Izu Kogen

(จังหวัดชิซูโอกะ/เมืองอิโตะ) [ทั้งหมด 55 ห้อง]
คะแนนรวม
4.63
ยอดเยี่ยม (389)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.66
  • สิ่งอำนวยความสะดวก
    4.71
  • การบริการลูกค้า
    4.67
  • อาหาร
    4.52
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.59
  • ความพึงพอใจ
    4.65
  • 4.33
    sss.sss

    It was very good.

    Both the property and the Room were very clean. All the Rooms had barrier-free sliding doors, which I thought was excellent. The Room was also spacious enough, and we were very satisfied. What surprised us most was how well stocked the complimentary service area was. In addition to soft drinks, there was a wide selection of alcoholic beverages, and both the lounge and terrace felt open and relaxing, so we could unwind comfortably. For in-room amenities, I would have liked some items to be provided in individual bottles as well, but there was a ReFa hair dryer and hair iron, which I personally appreciated. The only disappointing point was that I would have liked a more thorough explanation during dinner. When they served the wasabi rice, they were about to leave without any explanation. When we asked how to eat it, they explained it then—but even if instructions are written on the menu, not everyone reads it carefully... The staff member assisting guests at the table behind us explained how to eat the wasabi rice and also offered to portion out the whole simmered golden eye snapper for them. Even if we can portion it ourselves, there’s a chance we might have finished without eating the special wasabi rice at all—so I wanted to share this feedback. Overall, we had a wonderful time and would love to stay again. Thank you very much.

  • 4.17
    あけた

    The view was great.

    This was my first stay here, and the Room and the view from it were great and very comfortable. The amenities were excellent, and I was happy that the shower was the same type as the one I use at home. There was also a hair dryer and a hair iron, which I appreciated. Both dinner and breakfast were very delicious, and I was very satisfied with the meals. However, the Onsen was a little lukewarm even after it was warmed up, and it was disappointing that the bathwater level could not be adjusted.

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  • 4.83
    sari0u0

    Fully satisfied with both the Onsen and the meals! We were able to relax and enjoy a peaceful stay as a couple.

    This was my first stay, and it was a very satisfying Hotel. All the staff we interacted with—at the front desk, restaurant, and elsewhere—were courteous, and it left a strong impression that we felt comfortable throughout our stay. At dinner, the air conditioning was quite strong and it felt cold. We asked if the temperature could be adjusted, but were told it would be difficult. However, they promptly lent us a blanket, and we really appreciated that thoughtful gesture. The photogenic waterside spot at the entrance was for photos only—not a footbath (lol). I thought we could soak our feet there, so that was a bit disappointing. The large public bath had spacious changing rooms and washing areas, and the open-air bath was also roomy and comfortable. It was quiet both at night and in the morning when I used it, so I could relax and enjoy it. On the other hand, there weren’t many types of Onsen baths, so I would have been even happier with a bit more variety. My husband really liked the sauna. Dinner portions were slightly smaller than at a typical Ryokan, but they were just right for us as a couple, and we enjoyed each dish. The late-night tantan noodles were also delicious. Breakfast offered a wide selection of both Japanese- and Western-style items—especially the salted bread rolls, which were outstanding. With a great balance of service, Onsen baths, and food, this is a Hotel we’d like to stay at again when visiting Izu.

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  • 5.00
    たくださと

    This was our second ...

    This was our second stay, and we had a very comfortable time again. At dinner, we asked to have the Izu red wine chilled again, and we were happy that a waiter remembered us. From arrival at the entrance to departure, it is a wonderful Hotel.

  • 3.33
    ttttz

    Recommended for guests looking to relax.

    I was able to spend a relaxing time in a quiet and calm setting. The property was clean, the room was comfortable, and I could unwind and forget about everyday life. The staff were also kind, so I felt at ease throughout my stay. As it is located on a plateau, the peaceful atmosphere surrounded by greenery left a strong impression. I think this Accommodation is perfect for anyone who wants to get away from the city noise and enjoy some quiet time. Although this was a short stay, it was very comfortable, and it’s a Hotel I would like to visit again in another season. Thank you very much.

  • 4.83
    ばたやん

    Relaxing Onsen getaway for couples

    Many international guests were visiting. It was memorable to see three young men relaxing together in the open-air bath, towels on their heads, gazing out at the sea. I also enjoyed unwinding while taking in the deep blue sky and ocean. You can even see the Izu Islands from the dining area. The Room is quiet, and you can wake up to the sound of Japanese bush warblers; the breakfast buffet is delicious—be careful not to overeat.

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  • 5.00
    みみみみみみみさん

    Beautiful!

    I visited on a girls’ trip! Everything was clean and lovely! The seaside terrace was wonderful too! I wanted to relax outside at night, but I retreated indoors because I felt like I’d get bitten by mosquitoes. I wish you had better mosquito control—it’s such a waste! I chose the Premium Twin because I wanted to use the premium lounge, but the lounge itself seems open to everyone, so it didn’t feel very luxurious. I often got the impression that some guests were using it without realizing it wasn’t meant for regular guests. Please make the signage much clearer! The view is better from the regular lounge as well. Still, I was happy that Heartland bottled beer and sparkling wine were all-you-can-drink, so I might choose a premium Room again next time! The Room was also very nice, though I feel like I spent most of my time in the lounge and baths. There was a big dead bug in the open-air bath in my Room and it startled me, but that can’t really be helped. Having a ReFa hair iron also made things very comfortable! The meals were just right, but they might feel a bit light for men. I finished all of the tantanmen at night too. It looks like it’s one drink per person here. At other Kamenoi properties you can get refills, so if you think one won’t be enough, you may want to bring something with you. Overall, I want to come again!! If you don’t choose an expensive Room, this is great value Accommodation with high satisfaction!

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  • 4.83
    Jun Men

    A Hotel you’ll want to stay at again!

    We chose this Hotel for our wedding anniversary. The stunning view from the water terrace was breathtaking and truly soothing. In the lounge, everything was thoughtfully provided, even ice cream, and we were very satisfied. When we entered our Room, we were welcomed by a towel decoration. The cleaning was thorough, and we enjoyed a comfortable stay. This time we made a Reservation with the most affordable Plan, but the hospitality from all the staff was wonderful and made it a truly memorable trip. Also, towels were prepared at the large public bath, so there was no need to bring them from the Room, which was very convenient. For breakfast, the freshly made French toast from the live kitchen was especially outstanding. There were also many dishes using local Izu specialties, with an excellent variety overall. We will definitely return again next time.

  • 5.00
    めばるこ

    A stay you’ll definitely want to repeat!

    Kamenoi Group has been opening new properties one after another lately, but the quality really varies. Many are rebrands of older Hotels, so the Facilities can feel dated, and meals are sometimes buffet-only… (I’m not a fan of eating while walking around, eating and drinking nonstop.) I’ve stayed at several Kamenoi Hotels before, and I’d heard great things about “Izu Kogen,” so I was really looking forward to this stay. To sum it up: it was fantastic. The Room was spacious and spotless, and the view from the window was wonderful! I could have sat on the balcony chair staring at the blue sky forever—I didn’t have enough time. All you hear is the wind and birdsong. What a luxury. The in-room open-air bath also had a bench to cool down on afterward—everything was thoughtfully arranged. You know how some “in-room open-air baths” make you think, “Seriously? This is it? I can’t even stretch my legs”? That wasn’t the case here at all. Dinner was served in a calm setting, and the staff were attentive in a way that felt genuinely pleasant. Every dish was truly delicious—maybe it’s thanks to an excellent head chef? Breakfast was also well seasoned across the board. There’s also a lounge area where you can enjoy snacks and drinks. It’s smaller than an airport or Hotel club lounge might be, but it’s very comfortable. All in all, I’d like to make my next Reservation too!

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  • 5.00
    ゴーエキスパンダー

    It was very comfortable!

    I stayed for one night with a friend. The entire property was spotless, and both the Room and washroom were spacious. The large public bath was also very comfortable. From the drop-off area, check-in at the lobby, and the restaurant to staff we passed in the hallways, everyone provided polite service with warm smiles, which left a great impression. Dinner, breakfast, and the late-night tantanmen were all delicious—I ended up eating too much... The drink service at the Premium Lounge, including alcoholic beverages, was also excellent. I would definitely like to stay here again.

  • 4.83
    （＊=＊）

    This Accommodation offers a highly satisfying stay in every way.

    It was such a wonderful Hotel that I’d love to make it my go-to Accommodation. 1) I was impressed by the hot towels provided on the Shuttle Service bus. 2) Bath towels and face towels are always available in the large public bath, so you can go empty-handed. 3) The open-air bath feels very spacious, and the view is amazing. 4) There is a step at the entrance to the Room, making it comfortable to walk around barefoot inside. 5) Complimentary drinks (including alcohol) are served in the lobby. 6) The dining quality is excellent, and the service is outstanding (both dinner and breakfast). 7) The late-night tantanmen was delicious. I’ve stayed at many Hotels and Ryokan, but this Hotel was truly excellent in every respect. I would definitely like to stay here again.

  • 3.67
    伊豆三郎

    The Plan with an open-air bath was excellent.

    I stayed on a Plan with an open-air bath in the Room. The open-air bath felt private, but once I got in, voices from the neighboring guest’s living room echoed, so it wasn’t very relaxing. The large public bath was also very spacious and nice. When I contacted the front desk because a guest had brought a smartphone into the public bath and was taking photos, staff came quickly and warned them. Thank you.

  • 5.00
    スカまる

    The room exceeded our expectations, and the private open-air bath in particular was very comfortable, with the water temperature just right.

  • 5.00
    chiharu0505

    Outstanding hospitality!

    From the welcome at the entrance to being shown to our Room, the staff were very attentive, and we had a comfortable stay. The lounge also offered a wide variety of drinks and snacks, which we enjoyed both before and after meals. This is an Accommodation we would like to visit again.

  • 5.00
    Apple Apple

    Be soothed by the great outdoors.

    The views are stunning, and being surrounded by nature is truly relaxing. The calls of Japanese bush warblers and cuckoos add a wonderful sense of atmosphere. Most of the meals are made with locally sourced ingredients, and they were very filling. Highly recommended.

  • 5.00
    おんせんグルメ

    It exceeded my expectations!

    I chose to stay here because the Reviews were excellent. Since I was traveling by train, I used the Shuttle Service from Izu-Kogen Station. The driver kindly offered an oshibori as we boarded, which really impressed me, and then took us safely to the Hotel. The view from the entrance was exactly as everyone said in their Reviews. In the lounge, there was beer and other alcohol, freshly ground coffee made from beans, and a variety of tea leaves. Before heading to my Room, I relaxed in a comfortable chair on the water terrace with a drink and fully enjoyed the resort atmosphere. After dinner, it was quiet under a starry sky, and I enjoyed a beer while listening to the sound of water. The large public bath was very comfortable: the lighting in the changing area was slightly dim in a pleasant way, plenty of towels were provided, everything was clean throughout, and both the water temperature and tub depth were just right. In particular, at “Manten-no-Yu,” when water flowed into the cold bath next to the sauna, it made a suikinkutsu-like sound. Even in the indoor bath you could see greenery through large windows—relaxing for your eyes and ears as well as your body. Of course, the open-air bath also felt wonderful; I soaked at ease while listening to Japanese bush warblers. Dinner (MEGUMI Plan) was delicious. The vegetables on the side looked beautiful with great color and texture, served warm and in excellent condition—you could feel their attention to detail. The late-night ramen was also truly delicious just as rumored. Breakfast featured many local items; both quality and variety were excellent. You could really sense their desire for guests to eat well—I wanted so many things but couldn’t finish everything (unfortunately). Even the cutlery for French toast had an elegant design—slightly heavy but easy to use. Every dish at both dinner and breakfast tasted great, and even staff members from overseas were friendly with warm smiles. The souvenir shop inside the Hotel seemed to offer not only recommended local staples but also carefully selected items that aren’t simply identical to what other shops carry. I also appreciated being able to use both washing machines and dryers free of charge—it would make a Multiple Night Stay much easier with less luggage. Because it was a weekday stay it may have been less crowded than usual, but this truly felt like an outstanding Hotel filled with heartfelt hospitality. Thank you very much for taking care of me—I will definitely return.

  • 4.50
    旅行大好きじじばば

    Satisfied.

    We stayed in the Deluxe Suite with seven people. We were very satisfied with both the Room and the Onsen. If I had to mention anything, it was a bit disappointing that there was nowhere to hang towels and that there was no shaving foam for men. My husband prefers a dry sauna to a mist sauna, so he didn’t use it at night because it was the mist one. In the morning it switches and you can use the mist one, but since we don’t usually use the sauna in the morning, he felt a little disappointed (just our personal opinion). The service was excellent—they even provided a shower chair for my mother, who has difficulty walking, for the in-room bath. It would have been even better if there had been grab bars as well. We would like to visit again.

  • 4.83
    かっちゃん母ちゃん

    Great value for money

    I’m in the same industry. I came for a brief break to celebrate. From the smooth check-in to the complimentary drinks with no pressure, everything was comfortable. Enjoying a drink outside the lobby while feeling the breeze was especially nice. I didn’t look closely when making my Reservation, so I ended up with a barrier-free Room (laugh). It wasn’t large, but there was plenty of space, and it was very clean. I especially loved the breakfast buffet!! One thing I’d like improved: in the morning, there was quite a bit of hair floating in the large public bath. I know it’s difficult when you’re busy and pressed for time... At checkout, when I asked to pay separately and was told “We can’t because it’s an invoice,” I wasn’t sure about that—but overall it’s an Accommodation I’d like to return to with an upgraded plan. Thank you again next time!

  • 5.00
    ささとらみ

    Mother-in-law’s Birthday Celebration

    What made me happiest was hearing my mother-in-law say, “More than anything, I’m happy.” It was her 86th birthday. The words we had hoped to hear came out naturally, and we were happy too. The greenery, the blue sea, and Izu Oshima visible from the bath in our Room were simply amazing. The coffee and tea provided in the Room were also delicious, and in the morning we enjoyed grinding beans with the mill in the lounge. Thank you for such a relaxing time. We had an early dinner time slot, but we also enjoyed the tantanmen at night. The sparkling wine in the lounge was incredibly good and made us very happy. We truly appreciate all of these small moments of happiness, thanks to all of your staff.

  • 4.83
    ひしし

    Spending one night with my daughter after a long time

    I thought it was a great deal to be able to stay for under 40,000 yen for two people these days!! It was cloudy and rainy, but we still really enjoyed it. The lounge drinks (including alcohol) were all-you-can-drink, and the ice cream (like the kind I once had after a bath at some Hotel) was also unlimited. It was also nice that we could choose welcome Japanese sweets at check-in. Everything felt new and very clean, so it was very comfortable. The bath left my skin feeling smooth over time. The showerhead wasn’t one of the trendy types, but I figured that’s part of keeping the price down, and it didn’t bother me. Dinner made it pretty clear which items were carefully crafted and which weren’t as much, but overall it was delicious. I wasn’t hungry for the late-night tantan noodles, but I tried them anyway—they were a perfect portion and tasty. Breakfast had an excellent variety and quality. While resting in the Room, it was strange that voices and sounds came through from the hallway rather than from next door. Overall, everything was really wonderful. Thank you very much for your hospitality.

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  • 3.33
    レイナ母

    IKYU Diamond Member benefits backfired

    On our previous stay, we were very satisfied with a Room featuring an open-air bath and terrace, and we were also able to use two lounges. However, the step in and out of the marble (?) bathtub would be a strain on my husband after surgery, so this time we chose a barrier-free Room. With the Diamond member service, check-in used to be done in the Room rather than at the front desk, which was very convenient. This time, however—perhaps because there was only one staff member—we arrived earlier, yet an older man in the lobby was not paying proper attention (he was chatting with someone he knew), and we ended up being served later and kept waiting for a long time. We switched from a Room with an open-air bath to a barrier-free Room specifically for my husband’s condition. There were no other guests at the front desk, so this situation felt completely backwards: the Diamond member service is meant to help guests get into their Room quickly. The older gentleman’s role should have been to watch what was happening around him and ensure guests are not inconvenienced, but he got the order wrong. He also should have understood why we chose a barrier-free Room and used better judgment—since no one was at the front desk, checking us in there would clearly have been faster. We travel via IKYU for more than 3–4 days each month for my husband’s rehabilitation, so when choosing an Accommodation we return to again and again, small thoughtful touches make all the difference. We had liked Kamenoi Hotel, but unfortunately I don’t think we will be returning.

  • 5.00
    マイクラ555

    It was great!

    The semi-open-air bath in the room was wonderful. We also enjoyed the lounge and the large public bath, and had a great time.

  • 5.00
    おざやす

    An Accommodation You’ll Want to Visit Again

    The staff were welcoming, the hot water was gentle, and the meals were delicious and perfectly portioned, allowing us to truly relax and enjoy a restful time. This is an Accommodation we would love to visit again.

  • 5.00
    ぽむ2号

    I’d love to stay here again.

    The terrace right by the entrance was wonderful. The Onsen wasn’t too crowded, so I could relax and unwind, and the shower booths were clean and very easy to use. The staff’s service was also excellent. I will stay again.

  • 5.00
    ＱＰくん

    Thank you.

    This was our fourth visit. This time, we stayed to celebrate my spouse’s and my birthdays. As it is a Hotel that even elderly guests can use with peace of mind, my parents joined us as well, and we booked two Rooms. We were truly touched to find a surprise gift on the table in our Room: a two-tier decorative cake made from towels, a message card, and chocolates. Thank you for providing sparkling wine for each of us for the toast at dinner. We also appreciate your accommodation of the ingredients we had requested in advance. Every dish was delicious, and once again we were completely satisfied. Both dinner and breakfast menus change little by little each time, which we always look forward to. Thanks to the hospitality of all the staff, we had another wonderful stay. Thank you very much. We would love to visit again in a different season.

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  • 5.00
    TaroShiro

    I was able to relax.

    Both the Room and the open-air bath were impeccably clean, making it a comfortable and easy-to-use space, and we were able to spend a wonderful time. We sincerely appreciate the thoughtful hospitality of the manager and all the staff. The meals were delicious and plentiful, and we truly enjoyed them. We would love to visit again, and we look forward to seeing you.

  • 5.00
    あかさたな12321

    I’d love to stay here again.

    Because I have an allergy, I asked at the breakfast buffet, “I have an egg allergy—how can I tell whether a dish contains eggs?” A staff member replied, “Egg dishes such as scrambled eggs and fried items contain eggs. Even a small amount is not OK?” which surprised me. When I said, “I’ve been taken to the hospital by ambulance before, so I can’t eat eggs. Could you tell me which dishes do not contain eggs?” they were able to go and check in the back. I understand that accommodating allergies can be inconvenient, but it is a matter of life and death, so I wanted them to be more understanding. There are more foreign tourists than before. In the changing area, some people kept their shoes on, and at the drink bar some were so focused on filming with vlog cameras that it was difficult even to get a drink. Overall, I am very satisfied.

  • 5.00
    旅の人V

    It was excellent.

    It exceeded my expectations. In particular, the Vietnamese staff member at the dinner venue worked extremely hard and was wonderful. If I had to mention one disappointment, it would be that my Plan did not include lounge access, so I couldn’t treat my wife to her favorite sparkling wine.

  • 5.00
    たくださと

    It was a wonderful Hotel.

    This was my first stay, and I was impressed by how refined everything was, from the lobby to the Room. The Onsen provided towels and bath towels, so I could go empty-handed, and the view from the open-air bath was wonderful—it was a truly relaxing Onsen. Dinner was also excellent; we ordered a bottle of Izu Kogen wine and enjoyed it very much. Breakfast was buffet-style, but our seats were assigned, so there was no need to rush. There were plenty of options, and I was satisfied with everything. Thank you very much.

  • 4.67
    るふ

    I was able to spend a relaxing time with my parents.

    I stayed here to relax with my elderly parents. The Accommodation is designed with accessibility in mind, and we were able to move smoothly throughout the building without any steps. The staff were consistently courteous, and I felt comfortable leaving everything in their hands. Perhaps because it was a weekday, both the Onsen and the terrace had a calm atmosphere, and my parents were very pleased. Next time, I’d like to visit with my wife and child. Thank you very much.

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