Ulasan & Kesan Tetamu Kamenoi Hotel Izu Kogen

(Prefektur Shizuoka/Bandar Ito) [Jumlah keseluruhan 55 bilik]
Skor Keseluruhan
4.64
Hebat (393)
  • Bilik & Kemudahan
    4.67
  • Kemudahan
    4.72
  • Perkhidmatan Pelanggan
    4.67
  • Makanan
    4.55
  • Mata air panas・Mandian
    4.59
  • Kepuasan
    4.65
  • 4.33
    mayutake008
    Tarikh Diterbitkan: 8/11/2026

    I felt refreshed and relaxed.

    This was our first stay at your Izukogen hotel. We have also stayed at your Yunishigawa hotel and other locations, and have been extremely satisfied with the service at Kamenoi Hotels. Thank you very much. My wife’s only disappointment was that the women’s amenities shown on YouTube were not available.

  • 4.83
    しじまま
    Tarikh Diterbitkan: 4/11/2026

    I had a relaxing stay.

    The room was spacious, clean, and comfortable. Five of us shared one unit, which had two bedrooms and a Japanese-style room that could each be closed off, making the layout very practical. Having three washbasins was also reassuring. The room’s open-air bath was clean and comfortable, with a plentiful, constant flow of hot spring water. The food was delicious, and the spacious table made for relaxed meals. The late-night tantan noodles were tasty too. The terrace by the reflecting pool was lovely, and the two lounges had everything we needed. There was even a cocktail shaker, so we enjoyed making our own cocktails. In the morning, you can grind beans and brew your own coffee. The communal baths were also spacious and comfortable. Since it’s close to home, we hope to visit again. Thank you for a wonderful stay.

  • 5.00
    QPくん
    Tarikh Diterbitkan: 4/11/2026

    My third stay this year

    This is my favorite place to stay, and this was my third visit this year. From arrival to departure, I always feel the hospitality of every staff member. I think this is the most important part of a comfortable stay. Of course, the hot springs, meals, and guest rooms are also reasons I love this place. This time, I enjoyed both the communal hot spring bath and the one in my room twice each. The water was just the right temperature, and I had a relaxing soak. As always, I appreciate your accommodating my food dislikes. The meals were delicious. The late-night tantanmen noodles were also delicious, with just the right portion size to finish easily. Both dinner and breakfast are delicious, so I look forward to them on every visit. This time was just as satisfying. After breakfast in the Premium Lounge, I tried making fresh coffee with beans I ground in a manual grinder for the first time. It had a wonderful aroma, and I enjoyed a leisurely moment gazing out at the sea from the lounge. If I had to mention one disappointment this time, it would only be that the cheese-and-wasabi-flavored rice crackers in the lounge had lost their crispness. Thank you for another wonderful stay. I would love to return.

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  • 4.83
    メイメイ1122
    Tarikh Diterbitkan: 4/11/2026

    The food exceeded my expectations!

    The buffet was a cut above those at other places I’ve stayed! The service was also excellent, and I’d love to come back!

  • 4.83
    vciwyemp
    Tarikh Diterbitkan: 4/11/2026

    It was very comfortable.

    We stayed for my wife's birthday. There was a cute towel cake in our room, and we appreciated the thoughtful gesture. The sparkling wine on tap in the premium lounge was delicious. However, there was no door or reception desk, and some people took wine and other drinks away as if they had stumbled upon a lucky find, so it did not feel particularly exclusive. The weather was lovely during our stay, so we enjoyed beer and local shochu before dinner while watching the changing sky from the reflecting pool terrace. Our room had an open-air bath. Soaking in the comfortably warm water while feeling the sea breeze was truly relaxing. The open-air bath also had a washing area, and the washroom was spacious, so both my wife and I had a very comfortable stay. We had the standard dinner course, but it included a wide variety of ingredients, including fish and meat, and left us full. The late-night tantan noodles were not spicy, and children were eating them too. The portion was about half a regular serving, which was just right. Breakfast offered a wide variety of dishes, all of which were delicious. It was also nice to be able to use the lobby lounge until checkout. We would love to visit again.

  • 5.00
    まるいっく
    Tarikh Diterbitkan: 3/11/2026

    The best birthday ever

    From check-in to check-out, our three-day, two-night stay was pure bliss. The entrance and lobby reminded us of a luxury resort overseas, and we were deeply grateful for the warm hospitality of the outstanding staff. The front desk provided a wheelchair for my mother, and the accessible facilities made it easy to get around, including to the restaurant and communal baths. Thank you so much. Our room and its open-air bath were lovely. I was also delighted to find ReFa products, which I regularly use at home, in the bathroom and washroom. We thoroughly enjoyed the delicious meals at the restaurant. My mother also loved the complimentary birthday dessert with a sparkler after dinner on our second evening. We were equally impressed by the variety and quality of the breakfast, and couldn't help eating a little too much. From the complimentary drinks in the premium lounge to the reflecting-pool terrace with its magical panoramic views of the Izu Islands, our room's open-air bath, and the hot springs in the communal baths, everything was so relaxing. My mother and I thoroughly enjoyed our birthday trip. This is an exceptional hotel we would love to visit every month if it were a little closer. We'll book another stay when we start missing it. We look forward to returning.

  • 4.83
    まる***
    Tarikh Diterbitkan: 31/10/2026

    I'd stay here again.

    I chose this hotel based on the reviews, and it was absolutely the right decision. The staff were welcoming from the moment we arrived, and check-in was smooth. The view from the terrace was fantastic, and the complimentary lounge had a relaxing, comfortable atmosphere. I appreciated the beer and the ice pops that were always available. All the food was delicious, especially the sashimi. It was fun to try it with salt and miso as well as soy sauce. I don't like fatty meat, so I was glad the meat was light and easy to enjoy. The rice was delicious too, and I enjoyed the meal to the very end. I particularly liked the honey pudding for dessert. For breakfast, I topped rice with sea bream sashimi, grated yam, and a soft-cooked hot spring egg. I was happy to have the tofu and namero, a finely chopped fish dish, again at breakfast after enjoying them at dinner. Everything, including the French toast, was so delicious that I wished I could stay another night. The baths were spacious and relaxing, and the changing area was clean. If I had to mention one disappointment, the water in the reclining bath wasn't flowing and there was debris floating in it, which put me off using it. The room was compact but practical, and I liked having a separate toilet. The loungewear provided had no unpleasant odor, and I felt comfortable throughout my stay. There was a constant sound near the room's ceiling that seemed to be a motor, which bothered me. It might be difficult for anyone sensitive to noise. I slept with earplugs. The staff worked well together and were all friendly, which helped me feel at ease. I would recommend this hotel to others and would love to stay again.

  • 3.67
    ちばらぎくん
    Tarikh Diterbitkan: 13/10/2026

    We stayed here for m...

    We stayed here for my girlfriend’s birthday trip. The front lobby was spacious and spotless. The overwater terrace was also amazing, with a great ocean view. Both breakfast and dinner were excellent—high-quality dishes centered around seafood, all very delicious. Everything, including the outdoor entrance area, was beautifully maintained and felt very luxurious. However, there were two disappointing points. 1. On our way out, we shopped at the gift shop, but the staff member seemed unsettled and their service felt careless. The staff member who assisted us at checkout was similar—careless and very unpleasant. We would have appreciated more polite service with a smile; they looked irritated and did not smile at all. Since the other staff were very friendly, this was especially disappointing. 2. The open-air bath water was lukewarm, which was very disappointing. I wish it had been 1–2°C warmer. Everything else was wonderful, which is why these two issues felt like such a missed opportunity.

  • 4.83
    harchane3
    Tarikh Diterbitkan: 13/10/2026

    Exceeded expectations

    I visited without high expectations, but it was a pleasant surprise. The service, meals, baths, and room were all very satisfying. If I had to mention one thing, it may not be ideal for those expecting an open-air bath in the large public bath (due to the building’s layout). Next time, I’d like to stay in a different room as well.

  • 3.83
    travel女子
    Tarikh Diterbitkan: 27/9/2026

    It was a disappointing trip (this is not meant to blame any individual).

    This was our first family hot spring trip in seven years, with my parents in their mid-80s and my sister. Since my mother’s surgery, she hasn’t been able to go out easily and was hesitant about traveling far, but I persuaded her and planned this trip. September is also my parents’ wedding anniversary, and we decided to celebrate my father’s birthday as well, so I exchanged emails with the hotel several times in advance to request a surprise dessert plate. On the morning of our arrival day, my mother wasn’t feeling well and we debated canceling, but we managed to arrive safely as a group of four a little after 4:00 PM. At check-in we were told dinner would be at 5:30 PM; I informed them that it had been changed to 6:00 PM and they confirmed it. Because of that change, I worried whether the surprise request had been communicated properly, so I asked—and was relieved when they said it had. When we went for dinner at 6:00 PM, two of the four drinks we ordered before the meal (cocktails) arrived around the time we finished the appetizer. The remaining two (hot tea) never arrived at all. Near the end of the course meal, dessert was brought out—and what should have been a surprise dessert plate was served as if it were simply part of the course, with an ordinary “Here is your dessert.” Despite having been told in advance by email that it would say “Happy Birthday” for my father and a congratulatory message for my mother, two plates were placed in front of me. I was shocked; all I could do was explain to my confused family that one was for my father’s birthday and one for my parents’ anniversary, and hand them over myself. Although I had many thoughts about it, I didn’t say anything on the spot because I didn’t want to ruin our celebration. After we finished dessert and coffee and were about to leave our table, someone suddenly said, “Please wait—we have complimentary drinks,” and placed four non-alcoholic drinks on our table. We were already full; I forced myself to drink mine, but my father and sister only took a sip or two, and my mother couldn’t drink any at all. It felt like something that should have been served as an aperitif before dinner—but again, not wanting to upset my parents further, we left without saying anything. At checkout I explained what had happened. There wasn’t even a brief apology; instead they made comments implying they couldn’t oversee service until items are actually delivered by restaurant staff. My disappointment turned into sadness—and regret for choosing this hotel in the first place. They said they would share this at an all-staff meeting; honestly,I would like to know how things went wrong to this extent.

  • 5.00
    あ~ちゃん22号
    Tarikh Diterbitkan: 19/9/2026

    We had a comfortable stay.

    My spouse and I, our daughter, and our granddaughter (our daughter’s child, a 1-year-7-month-old girl) stayed in the Deluxe Suite as a three-generation group of four. We enjoyed the open-air bath in the room with our granddaughter, and she happily pointed at the sea in the distance and said, “It’s the ocean.” This was our second stay following last year, and we were very satisfied with the comfortable room and the meals made with carefully selected fresh ingredients. Thank you very much.

  • 4.83
    チコチャンタロ
    Tarikh Diterbitkan: 19/9/2026

    Second time.

    We had a great stay previously, so the three of us decided to visit again. When we arrived by car, we were guided right away and our luggage was carried for us. Unfortunately, at check-in the female staff member was unfriendly; even though we were waiting in line, no one spoke to us, and since the counter was free we had to approach them ourselves. The Room was very clean and comfortable. However, the sheets felt slightly damp. The towels in the bath area were fine in the evening, but when we used them at night some felt damp—perhaps they weren’t drying properly. It’s a nice service that you can go to the baths without bringing towels from your Room. Dinner started at 7:30 PM; I ordered a beer, but it took quite a while to be served. The sherbet dessert was very delicious. Because our dinner started at 7:30 PM, we couldn’t have the tantanmen—an earlier dinner time would probably be ideal. If I have another opportunity, I’d like to visit again.

  • 5.00
    かおる*
    Tarikh Diterbitkan: 10/9/2026

    We stayed here for a maternity trip.

    I felt very comfortable throughout my stay. Because it was raining heavily, I arrived early, but I was able to relax in the lounge while waiting, and since the Room was ready quickly, I was allowed to check in early. The Room had a body pillow, and the bed angle could be adjusted, so I could rest in a very comfortable position. The meals were thoughtfully arranged for both my husband and me. My meal had no raw items and was changed to options that considered the baby’s nutrition. It was fun to compare it with my husband’s meal as we ate. Everything was delicious. I’m sorry that I couldn’t eat very much and ended up leaving some toward the end. On departure day as well, we enjoyed tea in the lounge before checkout and were able to enjoy our stay until the very end. Thank you very much!

  • 5.00
    QPくん
    Tarikh Diterbitkan: 6/9/2026

    Accommodation for an Enjoyable Stay

    This was my fifth visit. Since my last stay in May, a draft beer server has been added to the lounge, and I enjoyed it again this time. As I was able to make a Reservation at a special sale price, I chose the “Local Bounty Kaiseki” dinner Plan for the first time. There was a good variety of dishes, and everything was delicious. Thank you as well for accommodating my dietary dislikes as requested in advance. The late-night tantan noodles (white) were just the right portion size and were still enjoyable even after dinner. Breakfast was as satisfying as always. The desserts are bite-sized, so it’s fun to try different ones. As for the Onsen, the water temperature in the large public bath felt slightly on the hot side, but the open-air bath in my Room was perfect, and I could relax and soak at ease. Thanks to the warm hospitality of all the staff, I had another relaxing and enjoyable stay. I would love to visit again.

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  • 5.00
    るー:
    Tarikh Diterbitkan: 4/9/2026

    Highly satisfied

    I’d been curious about this Accommodation for a while, and since I was staying with a friend, we chose the most affordable Room. But everything exceeded my expectations. There are no bottled drinks in the Room, but there are drip-bag coffee and tea. Water is self-serve on each floor. However, since it’s all-inclusive, you can bring lobby drinks back to your Room, so we didn’t feel inconvenienced at all. The snacks were only bite-sized wasabi rice crackers and salted candy, but considering the price, it was more than enough. I also loved that ice cream was still available the next morning. The Onsen is a “beauty bath” with pH 8—really wonderful. Towels are provided at the large public bath, and samue loungewear is also available in the Room. The meals were plenty for us, though those with bigger appetites might find them a bit light. The international trainees worked very hard and left a great impression. All of the staff were truly pleasant. Next time, I’d like to come back with my husband and stay in a guest room with an open-air bath. I’m already looking forward to it.

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  • 4.83
    asamm
    Tarikh Diterbitkan: 3/9/2026

    We had a relaxing time.

    I had an amazing two-day stay. I’ve been using IKYU for many years, but this is my first time writing a Review!! From the moment we arrived by car, the staff warmly welcomed us and our Hotel stay started off wonderfully. The entrance view was just as I imagined—relaxing and open. Dinner was very satisfying, with all the dishes we hoped to try included. The drinks were great too; the cherry blossom sake was so delicious that I even looked for it at the souvenir shop. The entire property felt clean and quiet, and we were able to spend peaceful time with our family. On the way home, we even said we’d like to come about once a year. Since checkout was 10:00 for Reservations other than ours, I would be happy if late checkout could be available with an additional fee. That’s how much we didn’t want to leave. Thank you very much!

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  • 5.00
    TaroShiro
    Tarikh Diterbitkan: 3/9/2026

    I felt refreshed.

    I had a very comfortable stay. Once again, I was delighted by the warmth of all the staff. Everyone is attentive and hardworking, and your hospitality truly comes through—creating a relaxing atmosphere. Last time I was too full to try the late-night tantanmen, so this time I moved dinner earlier and adjusted my timing by singing karaoke right up until then. The tantanmen was the perfect portion and delicious. I will definitely visit again. Thank you very much for your kind care.

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  • 4.00
    すけのつぼね
    Tarikh Diterbitkan: 2/9/2026

    We enjoyed our stay with our parents.

    I stayed here for two nights with a friend, as I wanted a nearby getaway where I could bring my elderly parent. There were very few unnecessary steps in the Room and the large public bath, and depending on the Room location, the layout allows you to get around without much walking. As expected, both the restaurant and lounge were close by and easy to access, which was a huge help. Thanks to that, my usually homebound parent was happy and said, “I want to come again,” so it was well worth bringing them. Although it’s a Western-style Room, you take off your shoes at the entrance, and being able to walk barefoot inside made it especially relaxing. The water terrace is beautiful, but I assumed August would be too hot to want to go outside. However, in the evening a cool breeze made it very pleasant, and spending time outdoors enjoying drinks while taking in the view was wonderful. Dinner was excellent—especially the fish—and the staff were refreshingly attentive and left a great impression. The breakfast buffet also had a wide variety of options and was fun; even on the second day we didn’t get tired of it. The loungewear is comfortable and easy to relax in, but it’s slightly thick, so it may feel warm in summer. We weren’t sure how strong to set the air conditioning. Overall, it was a stay that truly made us want to return. Next time I’d like to try a Room with an in-room bath.

  • 4.67
    ギュブ
    Tarikh Diterbitkan: 2/9/2026

    A place where you can relax anytime.

    I’ve stayed here nearly 10 times. No matter when I visit, I can truly rest both body and mind, so I always feel at ease. Especially the morning yoga—being outdoors, listening to birdsong and the sound of water— was wonderfully refreshing. The meals are elegant, and all of the tableware is beautiful.

  • 4.50
    ターニャ姉さん
    Tarikh Diterbitkan: 1/9/2026

    This was my second s...

    This was my second stay, and my friend and I were able to take a break from housework and fully relax while enjoying the Onsen. Since it was during the summer vacation period, there were many families and international guests, but the staff were kind to us as seniors, which made our stay very comfortable. Next time, I’m thinking of coming with a group of older women. Although we weren’t blessed with good weather, the moonlit night view from the terrace was still romantic.

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  • 4.50
    Nobusan0719
    Tarikh Diterbitkan: 31/8/2026

    It was a nice, relaxing accommodation.

    Pros - Staff were stationed at the drop-off area and kindly helped carry our luggage. This Accommodation has an unusual main entrance: there is no doorway directly in front of the entrance, and you enter the building through something like a side gate. - The food was delicious overall. However, the doneness of the meat dishes varied by person—ranging from rare to medium-well done—with quite a noticeable difference. - The Onsen water felt gentle/soft, so it was very pleasant. That said, it was disappointing that I didn’t have time to use the large public bath. - The complimentary drinks were convenient and easy to use. Cons - At first there was someone at the shop register, but while I was browsing they left and didn’t come back for quite some time. When I went to the front desk to ask to pay, I was told “Please wait a moment,” but ended up waiting quite a long time until the cashier returned. - After checkout, someone spoke to us near the exit, but there were no Hotel staff at the drop-off area. Since we were welcomed on arrival at check-in, it felt a bit lonely that no one was there when we left. Because of these points, it somehow felt like they were short-staffed. That’s all.

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  • 4.17
    Ari
    Tarikh Diterbitkan: 31/8/2026

    The renovated Facility is clean!

    Although it has been three years since the renovation, the Facility was clean and comfortable. The Room was spacious, and the open-air bath in the Room was also clean and relaxing. The lounge offered a wide variety of items, and we appreciated that it was available for long hours.

  • 5.00
    いずおか
    Tarikh Diterbitkan: 19/8/2026

    I’d love to stay here again!

    This was our first stay. From the moment we approached the Hotel, the sound of wind chimes felt wonderfully refreshing. As soon as we stepped inside, a water terrace spread out before us, and my daughter and I couldn’t help exclaiming, “So beautiful!” We stayed in a Premium Room. The Room was very clean, and my daughter was thrilled with the ReFa hair dryer and shower (lol). The in-Room Onsen is fed by a natural hot spring source, and it felt amazing—I ended up soaking twice, morning and night. Since it was to celebrate my birthday, you prepared a lovely towel-cake display and even gave us chocolates as a gift, which made this trip truly memorable. We chose a Plan with breakfast and dinner included; the dinner course was beautifully plated item by item, so we enjoyed it with our eyes as well. We were also very satisfied that drinks were available freely. In particular, the champagne we had upon arrival was incredibly delicious! This has become one of the Hotels we would definitely like to use again if we have the chance. Thank you for taking care of us for our one-night stay.

  • 5.00
    椿峰
    Tarikh Diterbitkan: 18/8/2026

    Everything was No. 1!

    The Room, amenities, in-Room open-air bath, dinner and breakfast, all-you-can-drink sparkling wine and other beverages with snacks, and all-you-can-eat ice cream—both kids and adults were thrilled. Everything was absolutely satisfying; it was the number one Hotel we’ve stayed at so far. Our whole family keeps saying, “Done—we’re definitely coming back!” Above all, the staff were kind and attentive, which was truly wonderful. We’re already looking into trying Kamenoi at other locations as well!

  • 4.33
    sss.sss
    Tarikh Diterbitkan: 13/8/2026

    It was very good.

    Both the facilities and the Room were very clean. All the Room doors were barrier-free sliding doors, which I thought was great. The Room was also spacious enough, and we were satisfied. What surprised us most was how well stocked the complimentary service area was. In addition to soft drinks, there was a wide selection of alcoholic beverages, and both the lounge and terrace felt open and relaxing, so we could unwind comfortably. I wished there were more amenities provided in-room (the kind you can take), but there was a ReFa hair dryer and hair iron, which I personally appreciated. The only disappointing point was that I would have liked a more thorough explanation during dinner. When they were about to leave without explaining how to eat the wasabi rice, I asked how it should be eaten and then received an explanation. Even if instructions are written on the menu, not everyone reads it that carefully... The staff member assisting guests at the table behind us explained how to eat the wasabi rice and even offered to serve portions of the whole simmered golden eye snapper for them. Even if serving ourselves is fine, we might have ended up finishing without trying the special wasabi rice at all—so I wanted to share this feedback. Overall, we had a wonderful time and would like to stay again. Thank you very much.

  • 4.17
    あけた
    Tarikh Diterbitkan: 6/8/2026

    The view was great.

    This was my first stay here, and the Room and the view from the Room were great and very comfortable. The amenities were excellent, and I was glad the shower was the same type as the one I use at home. There was also a hair dryer and a hair iron, which I really appreciated. Both dinner and breakfast were very delicious, and I was very satisfied with the meals. However, the Onsen was a little lukewarm even after it was warmed up, and it was disappointing that the bathwater level could not be adjusted.

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  • 4.83
    sari0u0
    Tarikh Diterbitkan: 22/7/2026

    Fully satisfied with both the Onsen and the meals! We were able to relax and enjoy a peaceful stay as a couple.

    This was my first stay, and it was a very satisfying Hotel. All the staff we interacted with—at the front desk, restaurant, and elsewhere—were courteous, and it left a strong impression that we felt comfortable throughout our stay. At dinner, the air conditioning was quite strong and it felt cold. We asked if the temperature could be adjusted, but were told it would be difficult. However, they promptly lent us a blanket, and we really appreciated that thoughtful gesture. The photogenic waterside spot at the entrance was for photos only—not a footbath (lol). I thought we could soak our feet there, so that was a bit disappointing. The large public bath had spacious changing rooms and washing areas, and the open-air bath was also roomy and comfortable. It was quiet both at night and in the morning when I used it, so I could relax and enjoy it. On the other hand, there weren’t many types of Onsen baths, so I would have been even happier with a bit more variety. My husband really liked the sauna. Dinner portions were slightly smaller than at a typical Ryokan, but they were just right for us as a couple, and we enjoyed each dish. The late-night tantan noodles were also delicious. Breakfast offered a wide selection of both Japanese- and Western-style items—especially the salted bread rolls, which were outstanding. With a great balance of service, Onsen baths, and food, this is a Hotel we’d like to stay at again when visiting Izu.

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  • 5.00
    たくださと
    Tarikh Diterbitkan: 19/7/2026

    This was our second ...

    This was our second stay, and we had a very comfortable time again. At dinner, we asked to have the Izu red wine chilled again, and we were happy that a waiter remembered us. From arrival at the entrance to departure, it is a wonderful Hotel.

  • 3.33
    ttttz
    Tarikh Diterbitkan: 11/7/2026

    Recommended for guests looking to relax.

    I was able to spend a relaxing time in a quiet and calm setting. The property was clean, the room was comfortable, and I could unwind and forget about everyday life. The staff were also kind, so I felt at ease throughout my stay. As it is located on a plateau, the peaceful atmosphere surrounded by greenery left a strong impression. I think this Accommodation is perfect for anyone who wants to get away from the city noise and enjoy some quiet time. Although this was a short stay, it was very comfortable, and it’s a Hotel I would like to visit again in another season. Thank you very much.

  • 4.83
    ばたやん
    Tarikh Diterbitkan: 10/7/2026

    Relaxing Onsen getaway for couples

    Many international guests were visiting. It was memorable to see three young men relaxing together in the open-air bath, towels on their heads, gazing out at the sea. I also enjoyed unwinding while taking in the deep blue sky and ocean. You can even see the Izu Islands from the dining area. The Room is quiet, and you can wake up to the sound of Japanese bush warblers; the breakfast buffet is delicious—be careful not to overeat.

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