รีวิวและความประทับใจจากผู้เข้าพักที่ Kamenoi Hotel Izu Kogen - 8หน้า

(จังหวัดชิซูโอกะ/เมืองอิโตะ) [ทั้งหมด 55 ห้อง]
คะแนนรวม
4.64
ยอดเยี่ยม (395)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.67
  • สิ่งอำนวยความสะดวก
    4.71
  • การบริการลูกค้า
    4.67
  • อาหาร
    4.52
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.59
  • ความพึงพอใจ
    4.65
  • 5.00
    カオニャオ

    I traveled with my elderly parents, and everything was wonderful, making it a highly satisfying trip.

  • 5.00
    stay0801

    We stayed with our f...

    We stayed with our family during the New Year's holiday. We had been busy for a long time, and we were able to spend a very relaxing and pleasant time during this vacation. The Room and the large public bath were clean, and the meals were delicious and satisfying in quantity. The complimentary drink service was also nice. We would definitely like to use it again.

  • 4.83
    2021ソラっち

    30th Wedding Anniversary

    This time, we stayed for two nights and three days from January 2 to 4, 2025, in a Japanese-style suite room with an open-air bath. It was our first time using Kamenoi Hotel, but it was a very calm hotel, and we were completely satisfied with the Onsen, meals, and room. However, when we used the large public bath in the basement on the afternoon of the second day, the corridor from the elevator to the bath was filled with the smell of tobacco, which was very disappointing as we had to pass through it after getting refreshed and clean in the bath. Since there are small children as well, it would be appreciated if the entire premises could be non-smoking. The Kamenoi Manju we bought as a souvenir was also exquisite, and I wish I had bought more. I hope it can be purchased through an online shop. Nevertheless, the weather was good this year, and we had a very nice trip celebrating our 30th wedding anniversary with my wife during the New Year. Thank you to everyone at the hotel. We would like to use it again.

  • 4.17
    yukinojoh55

    A Calm New Year

    The Room, the open-air bath in the Room, and the large public bath were comfortable. There were many good points. In the large public bath, you could use the bath towels and towels provided there without having to bring them from the Room, which was convenient. The staff at the front desk and those cleaning the Room were pleasant and worked efficiently, which was nice. There were few disappointments. ① On the first night, the pillow didn't suit me, and I woke up every hour. The next day, I had extra bath towels and pillows provided for the pillow, and I managed to adjust it to a state where I could sleep. I wish there were more types of pillows. ② The Room amenities were a bit disappointing. ③ The jacket to wear over the Room wear was difficult to put on, so it wasn't very good. However, the food, service, and Facility were good. I think I was able to start 2025 in a good mood. Thank you for your hospitality.

  • 4.50
    huckster

    Hospitality

    It was a Hotel filled with the kindness of the staff.

  • 3.33
    もも0218

    At the end of the year,

    I visited at the end of the year. The bath and guest room were good, but it was disappointing that the main steak for dinner was slightly overcooked and served in a rush before we finished the previous dish. I was happy with the complimentary tantanmen! The breakfast had a wide variety and was very good!

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  • 4.67
    スギタカさん

    It was reasonably priced.

    The meals and the Yonaki Ramen were good. The Onsen was average. The breakfast was also good.

  • 4.67
    miyukinaco

    I was able to relax.

    We were able to relax in the spacious room and open-air bath. The meals were also enjoyable as we could have "a little bit of delicious things" at a time. In the premium lounge, we could take drinks back to the room and enjoyed it. We would like to visit again.

  • 3.33
    シトロエンC4

    Premium Lounge

    The premium lounge is supposed to be exclusive to guests staying in the West Wing and Main Building, but there are no keys or doors behind the shop, so anyone can enter. It's a bit inconvenient that it closes at 9 PM because of the alcohol. The live kitchen at the breakfast restaurant only offers fried eggs; it would be better if they could also make omelets or scrambled eggs. The welcome at check-in was nice, but it's a bit lonely when there's no one to see you off. The gap is too big. I'm pleased that the open-air bath in the room and the washing area are separated. I would like a handrail by the bathtub.

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  • 4.67
    藍羅武勇

    You can have a highly satisfying time.

    This is my second visit. This time, I stayed in a room with an open-air bath. The large ocean-view bath and the double-sink dressing room are completely separate spaces, allowing you to sit and prepare yourself at leisure, providing a very relaxing experience. The meals, as with the previous visit, were enjoyable in both taste and presentation, offering a fulfilling experience. Thank you very much.

  • 4.17
    JO_MAZ

    Good Stays! The meals are compared to the past, but... (3rd repeat)

    This is my third visit, so it goes without saying that I am pleased with the entire facility, the Onsen, the meals, and the view. However, if I had to say, it seems that the dinner and service have downgraded compared to last year. The meal content has changed, such as the sashimi selection going from four types to two, the portion of the beef fillet steak being reduced, the steak being pre-cooked without asking for the preferred doneness, and the overall service level seems to have declined. (Also, we went to have the late-night tantanmen, but it seems our order was forgotten...) We might visit again next year, so please bring the meals back to last year's standard!

  • 4.33
    ワイリップ

    I was able to spend a quiet and relaxing time.

    I made a reservation with a focus on a room with an open-air onsen. The size was just right, and I was impressed that the water was already at the perfect temperature upon check-in. There were also two sinks, and the changing room was spacious and very user-friendly. Enjoying the onsen while watching the sunrise was the best. I also used the large public bath, and it would be nice if makeup remover was provided. Recently, I was concerned about the increase in foreign tourists in Japan, but this hotel was mostly Japanese guests with good manners, making my stay very pleasant. Overall, the quality is good, yet the price is reasonable, resulting in high satisfaction. I would like to stay here again when traveling to Izu. Thank you very much.

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  • 3.83
    空高く波静か

    The meals are also delicious.

    I used Kamenoi Hotel for the first time. It seems that it used to be a Kanpo no Yado, but it has been very well renovated and was comfortable. The meals were delicious and I was very satisfied. Thank you very much.

  • 4.33
    nyaop703

    Thank you for your hospitality.

    The Facility and Room were spacious, clean, and relaxing. The staff were very pleasant, and we enjoyed the drinks in the premium lounge. It would have been perfect if there was draft beer in the premium lounge. The large public bath was also very nice. The open-air bath in the Room was good, but since the water was not running or adjustable, it was a bit inconvenient to have to call the front desk to increase the temperature when it felt lukewarm. Also, while the staff were very pleasant, the woman in charge of serving dinner was quite rushed and bustling, which made us laugh. She was eager to clear the dishes as soon as we finished eating, waiting next to us, and would quickly run back after placing the food. It was not a calm atmosphere for dining. I understand that they need to set up before the second seating starts, but it was not a stay where we could enjoy a meal while drinking. However, the pleasantness of the other staff, the spacious atmosphere of the Facility, and the lounge service were great. Thank you very much.

  • 5.00
    keema

    Everything was absolutely wonderful, and I would love to visit again.

  • 4.83
    Lily jean

    Onsen lover

    This year, I went on a tour of Kamenoi Hotel. Starting with Izu Kogen, I also visited Nagatoro, Yunishigawa, and more. No matter where I visited, I was able to have a pleasant time, and I plan to continue touring Kamenoi Hotel next year as well.

  • 4.67
    ぽー

    I used it with my gr...

    I used it with my grandson and daughter. The Room was very comfortable and we had a relaxing time. The meals were delicious, and my grandson and daughter were very satisfied with the breakfast. Although we were confused about the ramen time after dinner due to lack of guidance, it was nice to have free beer. The staff's farewell was impressive.

  • 4.67
    Kakoooちゃん

    The late-night tantanmen was delicious.

    When I entered the lobby, the sea came into view right in front of me, just as I saw on the web, and I was delighted. The front desk staff told me that the sunset view from there is amazing, so I watched it after enjoying the Onsen. It was wonderful. At dinner, the woman in charge was very pleasant, and I enjoyed the delicious food. I also had the late-night tantanmen. This is a delightful service. I also enjoyed the open-air bath in the room. It was unfortunate that the socks provided made the geta and sandals slippery and difficult to walk in. Besides that, the karaoke was fun. Thanks to everyone at the Hotel, I was able to have a comfortable time. Thank you very much.

  • 3.00
    mosomosoimo

    The dignity was significantly lowered due to the presence of only one elderly female staff member during dinner.

    I stayed over the weekend. From the entrance to luggage transport, front desk service, and check-in, everything was very pleasant and satisfying. The facility was new and clean, which left a very good impression. However, everything was ruined by the dinner. The quality of the food was as expected for the price, and there was no sense of cost performance, and the wine prices were average. That was fine, but the staff at the restaurant (especially the elderly woman's response was the worst). There was a recommended wine of the day chosen by the sommelier, and when I simply asked about the brand and grape variety, she reluctantly went to ask. It was a bit disappointing, but I didn't think much of it. However, the way the food was placed was abrupt, and the dishes were placed on the clearing table with a loud clatter right in front of us. Moreover, the intervals between the dishes were too long. The first, second, and third dishes finally arrived, but they were all small portions that were quickly finished, and we were left waiting for a long time again. By the time the third dish arrived, I had to say, "You can bring the next main dish without waiting." Oh, and the second wine order was forgotten, and I had to point it out to get it. Well, I endured it because I wanted to have a good time. Then suddenly, they skipped the main dish and brought out the rice and kinmedai. I was surprised. When I asked, they said the main dish was taking time, so they served the rice first. Despite having shown the menu and explained it, what was the point of the previous flow? Well, fine. As I started eating, they brought the main dish. At that timing, it would be cold by the time I finished eating, so I had to say something about why they brought it at that timing. But the woman ignored my words and forcibly tried to leave the main dish. I accepted the change in the order of the dishes, but I was shocked by such terrible treatment. Even casual business hotels these days provide more courteous and kind service. The final blow was when checking the bill, there was alcohol listed that I hadn't ordered, and I was almost overcharged. I was overwhelmed by how many things went wrong. I was really looking forward to enjoying the stay with my family, so it was truly disappointing.

  • 4.33
    よしばん

    Just a little...

    Overall, I was satisfied, but I was a little disappointed that different items were served without any explanation during dinner compared to the menu provided (two appetizers, dessert). The breakfast buffet was also less impressive and not memorable. I look forward to visiting again with high expectations.

  • 4.83
    オリーブ1234

    It is a wonderful Hotel.

    It was a very comfortable stay from arrival to departure. The view from the lobby and terrace was wonderful, with the sea visible during the day and many stars at night. The room was very clean, with sparkling windows, and the guest room Onsen was spacious, so I used it many times. Breakfast had a wide variety and everything was delicious. I was impressed by the breakfast venue staff who moved briskly and tidied up any disarrayed plates. I used the shuttle service, and I was moved by the polite greetings and send-off at departure. I deducted one star for dinner because I felt the portion was a bit small. It was delicious, but I thought it would be nice if we could choose the amount of rice at the end, whether more or less. Everything else was perfect. I would like to visit again. Thank you very much for this time. It was a very enjoyable stay.

  • 4.67
    休和

    I stayed twice this ...

    I stayed twice this month with a few days in between. For dinner, I chose the Takumi course for the first stay and the MEGUMI course two weeks later. I didn't feel much of a price difference, and the reasonably priced Takumi course was well thought out and delicious. However, there were some disappointments, such as the chawanmushi being served with a warning that the dish was hot, only to find it was already cooling, and the steak not being as warm as it should have been, despite the good taste. I also agreed with other reviews that the freshness and content of the sashimi were somewhat lacking. I wondered if the operation couldn't keep up because there were too many course options, and questioned why there was an all-you-can-eat snow crab plan in Izu Kogen. Additionally, I thought it would be better to enhance the dinner by replacing the unnecessary late-night tantanmen with more sashimi or something else. The course had a mix of Japanese and Western tastes, and it was enjoyable. Breakfast was very good with an open kitchen and a variety of options. I had a second helping of sea bream with grated yam! It was nice to have both bath towels and face towels available in the large public bath, but I would prefer if the towels were stocked in the room before check-in, as some employees crossed in front of guests with carts without greeting them. Overall, it was a satisfying stay, living up to the review ratings.

  • 4.83
    やまゆうえみ

    Meticulous attention to detail

    I used this Property for the first time for a trip with my elderly mother. When I consulted about my mother's meals in advance, they kindly accommodated our request, and my mother was delighted. I sincerely appreciate it. The breakfast had a wide variety, with ample space around the buffet table and aisles, making it easy to access. The customizable ochazuke and French toast were particularly delicious and memorable. All the staff, including those on the shuttle bus connecting the station and the Hotel, were filled with a spirit of hospitality, making our stay truly happy. Being able to choose our favorite sweets at check-in and the free ice cream and drink service enhanced our satisfaction. Since both my mother and I are not fond of spicy food, we unfortunately refrained from the spicy tantanmen night soba, but we would be delighted if a non-spicy version were available in the future. The four-star rating for the Facility is due to the high step in the open-air bath in the Room, where a handrail would be helpful for my mother's bathing. Everything else was excellent. The large public bath had towels readily available, the changing room lockers were equipped with keys, and water servers were installed on each floor, making it a truly warm and accommodating Stays. We will use it again!

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  • 4.83
    momomomomoo

    Premium Twin Room

    We used it for his birthday this time. We were very satisfied with the hospitality and service. The Room with a private open-air bath was also clean, and the view was amazing!! The staff's hospitality was also pleasant! Thank you very much.

  • 3.67
    アイ・ライク・ゴールド

    Please ensure that the essential areas are thoroughly cleaned.

    After finishing the shower, the water at your feet can be 3 to 4 centimeters deep. It doesn't drain for a long time. When you reluctantly open the glass door of the shower room, the water quickly flows into the washbasin area, leaving everything flooded. The response afterward was good, so it was probably a rare occurrence, but as a guest who experienced this rare event, it leaves a feeling of disappointment. Please take this as a point of caution for the future.

  • 4.50
    野口 敬高

    Stays Evaluation

    I have also used Kamenoi Bessou in Yufuin, but this was my first time using this facility. Overall, I would like to give a perfect score, but there was a problem with the temperature adjustment of the open-air bath in the indoor bath. I asked the front desk to raise the temperature of the hot water, but the temperature did not rise at all, so I gave up bathing and only used the shower. It was very disappointing that I couldn't enjoy the open-air bath at all, even though I reserved a room with an open-air bath. I plan to repeat my stay at this facility, so please ensure that there are no such mishaps next time.

  • 5.00
    kuei0715

    Beautiful Hotel

    The view from the Room is beautiful. The staff provides kind and attentive service, making you want to stay again.

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  • 3.83
    からく

    Approximately 80 points

    It might be a minor detail, but just for reference. The carpet in the room felt old. There were stains that wouldn't come out. There was only one chair, which was a bit inconvenient for three people. I don't think it would ever become impassable, but the hotel staff mentioned it was because the passage would be blocked. The washbasin was spacious and easy to use. The room's bath was large and nice, but it was scary to get in and out without a handrail. The premium lounge was not particularly luxurious, and I was disappointed because I imagined a club lounge. It was no different from the lounge next to the lobby. I wished they had placed a few more snacks. The welcome drink was self-service. Is this the level of service for 30,000 yen per person? It's a hotel that matches the price. However, while the staff were pleasant, the person who guided us to the room did not explain about the Onsen. At least they could have mentioned that you don't need to bring towels, etc., and said, "Please feel free to use the basket bag." That was disappointing.

  • 3.67
    よなかり

    It was unfortunate.

    Due to facility issues, only the open-air bath was an onsen. The indoor bath was not an onsen. While facility issues are understandable, the indoor bath was lukewarm and shallow, making it unappealing to enter. The steam sauna was also at a low temperature, almost the same as the bathroom. The meals were small in quantity, the pace was poor, and the wait time for the next dish felt long. Despite being near the sea, there were only two types of sashimi. Even for women, it felt insufficient. I was looking forward to the plan with simmered kinmedai, but it was a small piece. The fish was dry, and I wondered if this was their pride. The rice served with it was also very little, about 100g, I think. The dessert was only pudding. There were no seasonal fruits, and overall, I felt dissatisfied. This time, only the cheapest plan was available, so I felt the difference compared to those staying with more expensive plans, which was disappointing. For breakfast, even though there were empty seats by the window and it seemed generally empty, we were seated at the back. It felt like there was a significant difference based on the guest room, which was unpleasant. The taste was good, which made it even more disappointing. The greetings and such were thorough and very pleasant, which made it all the more disappointing.

  • 4.67
    藍羅武勇

    Great value for money. Highly recommended.

    Upon entering the entrance, the water terrace and the sea come into view, creating an instantly open and liberating feeling. Sitting on the terrace with a drink from the lounge, you can relax and forget the time while gazing at the sea. For dinner, the chef thoughtfully prepared a special menu for my husband with allergies, and I was touched by the personalized menu placed on the table. The beauty of the dishes and the tableware also reflected the chef's dedication. The Room, the bath, and the entire facility were very clean and comfortable. The only disappointment was that when the right side was the women's large bath, the blue LED lighting in the open-air bath was too strong, making my eyes tired and the starry sky difficult to see. I felt that natural and indirect lighting would be more relaxing. We were taken care of as a group, and everyone was very satisfied. We would love to visit again. Thank you very much.

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