รีวิวและความประทับใจจากผู้เข้าพักที่ Rihga Royal Hotel Hiroshima

(จังหวัดฮิโรชิม่า/ในเมืองฮิโรชิมา) [ทั้งหมด 491 ห้อง]
คะแนนรวม
4.32
ดี (471)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.44
  • สิ่งอำนวยความสะดวก
    4.32
  • การบริการลูกค้า
    4.41
  • อาหาร
    4.32
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.04
  • ความพึงพอใจ
    4.38
  • 4.83
    御仁

    Only the parking...

    This was my first stay. I lived in this city for four years back in my student days, and even now I stay here a few times a year. This time I chose this Accommodation because the Diamond member benefits made the rate affordable and came with perks. Access to everywhere, staff hospitality, and services were all excellent. I was especially impressed to see Hiroshima from above for the first time (I was on the 25th floor). Since it was Saturday, 8/15, I entered via the Motomachi Parking access, but there was a huge line. Every lot was full except the Center Building parking garage. Somehow I managed to park and took the elevator up to the shopping area. The connecting passageways were easy to understand, and I reached the front desk quickly. With early check-in, I could get into my Room right away. However, the next morning after checking out, when I tried to head back to the parking garage, none of Center Street/Sogo/etc. were open yet, so I couldn’t figure out how to get down to the Center Building basement… I wandered around for over 30 minutes. I did ask at the front desk just in case, but didn’t quite get clear directions and ended up like this. If you could mark it on an area map with a circle or something similar, I think guests could find it immediately. Still, it helped that the parking fee was cheaper than expected. From next time on, since I’ll know where it is right away, I think it will be fine.

  • 5.00
    かめなっとー

    A long-established, trusted Hotel

    Although the building is a bit old, it is well maintained and thoroughly cleaned, so it felt very clean. All of the staff were professional, as expected of RIHGA Royal Hotel. The location was also great, and we had a comfortable stay.

  • 5.00
    ゲスト

    The sauna was excellent.

    I was glad this hotel was very close to the Peace Memorial Museum and the Atomic Bomb Dome, which I had wanted to visit again, and the city views from the restaurant bar on the 33rd floor were excellent. Since I made a same-day Reservation, the standard Rooms were fully booked and I was unexpectedly assigned an executive Room, which included free access to the gym and bathing Facility. The sauna was even better than expected—temperature, cleanliness, towels, and the cold bath all made for a truly luxurious time.

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  • 3.40
    TCO1837

    Considering its age and the price, it’s not bad.

    Considering its age and the price, it’s not bad.

  • 3.20
    bob@

    The building, Room, ...

    The building, Room, and location were all great, but the service was disappointing—perhaps due to understaffing. Check-in took as long as 40 minutes, and when returning our luggage, staff did not recognize us and spent time looking for us. The air conditioning is outdated and does not cool down easily, and it was also concerning that the refrigerator did not get cold.

  • 3.67
    あずはるひな

    Family Trip During the Obon Holidays

    We stayed here for a family trip during the Obon holidays. We chose Chinese cuisine for dinner, and it was very delicious. The Room was simple but clean, which was nice.

  • 3.80
    seven89547779

    Convenient Location

    On the way back from a trip, we ended up staying one night in Hiroshima at short notice and used this hotel. It’s close to shopping areas and sightseeing spots, so the location was excellent. Check-in is handled at the counter from 15:00. We waited in line for over 20 minutes to check in, so I recommend lining up a little early. We left our luggage at the cloakroom beforehand, but after check-in you carry it to your Room yourself. The guest Room is compact, but the view was wonderful and it didn’t feel cramped. We were basically just there to sleep, but we stayed comfortably.

  • 2.00
    Mokomon

    Great location.

    I was looking forward to staying at the RIHGA Royal Hotel Hiroshima again, as I had stayed there before. Although check-in should have been available from 15:00, I arrived after 16:30 and still could not check in. There was no clear explanation—only that the Room was not ready. I was also told it would take more than 20 minutes. They asked whether I wanted to go out or wait, and since I had already prepaid, they gave each of us one drink ticket and directed us to the restaurant where breakfast is served. Honestly, I did not feel much sincerity in their apology. It also seemed this had not been shared with the staff who carried our luggage; when we were shown to our Room around 17:15, there was no particular apology either. I wondered what would have happened if I had not prepaid. Was cleaning not finished? Or did a previous guest smoke in a non-smoking Room and they were airing it out? There was no water in the Room; instead, at the front desk there were plastic bottles with a note saying one per person. I forgot to pick mine up on the second night, and when I went the next morning, there were none left. Perhaps because it was an inexpensive Room, there was also no coffee provided. The in-room amenities were disappointing as well. To make matters worse, the neighboring Room seemed noisy too, which bothered me—overall this stay was very disappointing. The location was convenient, so I still ended my trip satisfied overall.

  • 3.00
    みちガエル

    The Room we were ass...

    The Room we were assigned faced south and offered a wonderful view, including the islands of the Seto Inland Sea. Unfortunately, there were no facial cotton pads among the in-room amenities. Even without other skincare items such as lotion, I would have appreciated having cotton pads provided. This was my first time staying at a Hotel that did not offer them, which was disappointing. The breakfast selection was fairly standard; recently, many Business Hotels seem to offer more substantial buffet options. Perhaps because we arrived at the last minute, breakfast was served in a banquet hall that felt overly large, and everyone ate quietly. With no windows in the room, we finished breakfast quickly. As an IKYU member benefit, it seems we could also use the public bath, sauna, and pool; however, they closed too early at 8:30 p.m., so we were unable to use them.

  • 2.00
    29291139

    Overall, it feels outdated. It’s conveniently close to the Green Arena, but the Room smelled musty.

  • 4.67
    うぼ@

    On my first trip to ...

    On my first trip to Hiroshima, I had quite a few requests. Thank you for accommodating all of them. At both dinner and breakfast, there was no staff to guide us, and there was no call bell, which concerned me a little. Dinner was simply delicious, but breakfast was amazing! I wasn’t expecting much (sorry), so I was pleasantly surprised. The stay included tickets to the Hiroshima Museum of Art, so we visited on the last day. The permanent collection was wonderful, and it made our trip to Hiroshima truly memorable. I would love to stay here again.

  • 4.40
    まるちよ@

    I was satisfied.

    The Room is old, but it was well cleaned, and thank you for upgrading us to a larger Room for my birthday. There was a concert that day, and check-in had a very long line, but with six counters open the process went smoothly. The accommodation rate was also reasonable and felt fair. The only disappointing part was when I asked for a bottle of water at check-out. I did receive one, but the staff member looked displeased, which made me feel down. It seems this Hotel does not have such a policy; in the extreme heat, I may have been asking too much because I was used to other Hotels responding with a smile. After check-out, I stopped by your Hotel’s lunch buffet. It was delicious and lifted my mood.

  • 5.00
    チューたん

    Perfect location, and I was delighted with the panoramic view of Mt. Misen on Miyajima.

    The view from the beautifully polished high-floor windows was outstanding. Thanks to that, even though our stay was short, we were able to fully enjoy Hiroshima. Breakfast was delicious, and the staff were warm and welcoming, so we left Hiroshima feeling truly satisfied. Thank you very much.

  • 4.00
    泉陽演劇部

    The view is spectacular.

    This was my third stay. This time, I really appreciated being able to park on a flat surface. In Hiroshima, a major tourist destination, parking fees are high and lots are often full, so I leave my car at the Hotel and get around from there. As a Diamond member perk, I was able to check in early and use the pool and spa, which I was very satisfied with. It’s conveniently located near shops, so finding places to eat is never a problem. I will stay again.

  • 5.00
    浦島小太郎

    The view is amazing! Truly breathtaking!

    I selected a Room on the 28th floor when making my Reservation. I’m not sure if it was just luck, but it was on the ocean side. I was amazed by the view from the window—Hiroshima city and the islands of the Seto Inland Sea! I decided not to go out and instead enjoyed looking out over Hiroshima, Hijiyama, Eba, and toward Miyajima—places I’ve visited before. If you book a Room on a high floor at this Hotel, I think binoculars are a must. In any case, the view was absolutely spectacular—I was truly impressed.

  • 4.33
    ＠山！？

    A quiet Hotel in a convenient location for transportation.

    I was satisfied to be able to watch the Ujina fireworks festival on July 25 from a cool Room. It is close to Hiroshima Peace Memorial Park and Hondori, so I could access the Hotel without stress. The Hotel has a relaxed atmosphere, and I would like to stay again if I have the opportunity.

  • 4.17
    千里ちょろ

    Outstanding hospitality

    I stayed at this Accommodation because it was close to the live venue. The Room was spacious, clean, and comfortable. However, I personally would have found it even more comfortable if the toilet and bath were separate. Above all, the staff were wonderful. Everyone greeted me with a smile and provided pleasant service. Thank you very much. If I have the chance to visit Hiroshima again, I would definitely like to stay here again.

  • 4.80
    しばたいがー

    Thank you very much.

    This was my first time visiting Hiroshima. It was very convenient, just a 5-minute walk to the place I wanted to go. The Room was also thoroughly cleaned and spotless—just what I would expect from the RIHGA Royal Hotel. Thank you very much.

  • 3.50
    梅干しピーチ

    Accommodation Check-in

    Including myself, many guests booked this Accommodation for a nearby concert. At check-in, there was a very long line and we waited about an hour. I feel the Accommodation should have been better prepared for being fully booked during the two days of live shows. Business travelers who didn’t know about the event were also made to wait in the same line, which was unfortunate. It was quite crowded when I stayed last time as well, but aside from waiting for breakfast, it wasn’t anywhere near this bad.

  • 4.20
    chie＆chie

    Live at Hiroshima Green Arena

    I stayed here for a live concert at Hiroshima Green Arena. It was very close to the venue, which was a big help on a hot day. I’m glad I could relax and take it easy.

  • 4.00
    らむあん

    We had a relaxing stay!

    I stayed here for a live concert at Hiroshima Green Arena. It’s within walking distance of the venue and also close to Hiroshima Station, so I use it often. The Hotel was quiet, and I was able to relax and spend my time comfortably. There was one disappointing thing. I’ve stayed here several times, and each time I take photos by the lovely flowers displayed at the front, but this time there were no flowers, so the entrance felt a little lonely. I will stay here again when I visit Hiroshima. Thank you very much.

  • 4.83
    も～～

    Excellent transportation access.

    Miyajima and the Simose Art Museum are very close via the Astram Line and JR, Hiroshima Station is close via the Hiroden streetcar, and the airport is accessible by limousine bus—all extremely nearby. The concert venue was also just a short walk away, which made getting back easy. Overall, I was very satisfied. On the Facility side, the air conditioner didn’t cool well, and perhaps the windows aren’t heat-insulating—sheer curtains alone weren’t enough to block the heat, so I used the blackout curtains even during the day. With outside temperatures reaching 35°C, it’s understandable.

  • 4.00
    HAYABUSA

    The staff were very ...

    The staff were very kind and pleasant. Although it was not a buffet, we were glad to receive table service. We would like to stay again.

  • 5.00
    まきとしんごのパパさん

    This is my 50th time.

    We’re aiming for our 100th stay.

  • 5.00
    パー

    The view is spectacular.

    There wasn’t anything particularly special—just a wide-open sky view to enjoy through the large windows. The Room was spacious, letting me stretch out and relax my tired body and mind. The bedding and meals were just right, and I was satisfied.

  • 5.00
    おまち

    I will definitely stay here whenever I visit Hiroshima.

    The staff were excellent, and the Room was clean and very comfortable. It’s right next to the bus terminal, so access is convenient, with plenty of restaurants, convenience stores, and izakayas nearby. It’s also a great base for sightseeing by streetcar. The only area for improvement is that there can be long lines at check-in. There seems to be room for improvements such as quick check-in.

  • 4.67
    原爆資料館行きました

    Good is good.

    It was my first time in a while staying at the RIHGA Royal Hotel. It was as comfortable as expected. This was also my first time using the Executive Class, and everything from check-in onward went so smoothly that it felt like I received more than what I paid for. I also received wonderful amenities from IKYU, making it a perfect holiday. My sincere thanks to the two staff members who assisted with breakfast and check-in. I would definitely like to stay again. Thank you.

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  • 5.00
    まきとしんごのパパさん

    49th night

    At last, my 50th stay is in sight. The Japanese set meal at the 6th-floor restaurant was excellent.

  • 5.00
    まきとしんごのパパさん

    48th night

    This is our second day. We’ve been very comfortable and enjoyed our stay.

  • 4.83
    まきとしんごのパパさん

    47th night

    This time, I stayed for a Multiple Night Stay of 3 nights. I was glad that the last breakfast was a Japanese set meal at the 6th-floor restaurant.

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