รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Nikko Tokyo Daiba - 4หน้า

(โตเกียว/โอไดบะ) [ทั้งหมด 882 ห้อง]
คะแนนรวม
4.54
ยอดเยี่ยม (333)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.62
  • สิ่งอำนวยความสะดวก
    4.57
  • การบริการลูกค้า
    4.62
  • อาหาร
    4.48
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.36
  • ความพึงพอใจ
    4.56
  • 3.17
    七色の虹の架け橋

    The night view is beautiful, but something feels missing.

    I believe there are issues with customer service. Is there even a doorman? I arrived using the limousine bus from the airport, but upon my first arrival, not a single word of greeting was offered. For such a large Hotel, shouldn't there be someone to manage these things? Compared to T Country Hotel, I felt there is a significant lack of consideration and attentiveness here. Where exactly is the front desk? Even when I asked, all I got was "It's around that corner." Normally, wouldn't someone escort you? This time I stayed on the Executive Floor, but what kind of treatment is this? The front desk staff showed no smiles or hospitality. Unfortunately, it made me think this is just that kind of Hotel. Certainly, the Executive Floor rates are more reasonable compared to other hotels. However, aside from having beautiful night views and somewhat functional rooms, there's still something lacking overall. Even the air purifier had no water in it—I had to fill it myself! If you're going to mention welcome sweets specifically in writing, then they should be prepared as stated. If you've replaced them with small popcorn snacks instead, why not write that clearly on a message card? Amenities and hairdryers were comparable to those at a Business Hotel—this did not feel like an executive experience at all. At breakfast checkout handled by one middle-aged staff member—what's with their condescending attitude throughout? While both dinner courses and breakfast were delicious overall—the morning experience was completely ruined because of this person. It's these little details that fall short here. I hope this Hotel grows into one capable of addressing such shortcomings properly moving forward.

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  • 4.50
    kazu1961

    A Plan Full of Excitement

    This plan included breakfast, room credit, a choice of welcome food/drink from five options, and complimentary minibar access—a truly luxurious plan. Additionally, the Executive Lounge was available for use; however, since the plan came with a 5,000 yen room credit and selectable welcome food options, we skipped using the lounge in the evening. After seeing photos posted in reviews later on, I regretted not utilizing the lounge more. This is a highly addictive plan that makes you want to book again. When checking the website now, it mentioned separate-type nightwear was provided; however, only the top part was available when unfolded. It felt like wearing medical scrubs, so I ended up sleeping in my own loungewear that I brought with me (there were two sets of nightwear placed on either side of the bed's edge; I didn’t check one of them).

  • 5.00
    youmestgc

    Two Days of Complete Satisfaction

    Stayed on the Executive Floor from Christmas to the following day. 【Executive Lounge】 During tea time, afternoon tea time, and cocktail time, there were always about 5-8 types of food available. Afternoon tea featured a total of 10 different cakes served alternately, while cocktail time offered 8 types of hors d'oeuvres that were quite filling. After cocktail time, two kinds of cakes appeared alongside snacks. The drink selection was extensive and enjoyable even for those who don't prefer alcohol. 【Breakfast】 Had breakfast at The Grill on 30th. Apart from the main dish, it was a buffet filled with delicious options. The variety of fresh salad vegetables and availability of smoothies were delightful touches. Above all, the view was stunning—be sure to arrive early to secure a window-side seat. 【Sauna and Public Bath】 There were very few users during my visits, so I had it all to myself both times. The sauna had a comfortable temperature and felt great. Towels were provided, skincare products were well-stocked, making it very convenient. 【Room】 The room offered beautiful views and was comfortable to stay in; I particularly liked the firmness of the bed. Amenities and drinks provided in-room were abundant as well. 【Hotel Staff】 All staff members showed attentive care and polite service throughout my stay, making it very pleasant. A special mention goes to the staff member who handled my check-out—they had such a bright demeanor with a lovely smile that inspired me to work hard so I can return here again someday!

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  • 4.83
    fabio29

    First-Time Club Floor Experience

    It was my first time staying on a club floor. I stayed with my daughter, and as it was our first experience, we were unsure of what to do, but the staff were very friendly and attentive, making it an incredibly enjoyable two days. At the lounge, I ate so much that it was almost embarrassing—it was just that delicious! It happened to be the day of the Odaiba fireworks display, and we were able to enjoy a stunning view of the fireworks from the 27th-floor exclusive lounge with its lights turned off. Since our plan included hotel credit, we enjoyed cocktails at the bar and bought souvenirs—completely satisfied! This trip felt sentimental as it was a last getaway for just me and my daughter before her marriage. However, she already wants to stay again soon! We’re planning to visit again in the near future with my husband and her fiancé as a group of four.

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  • 4.67
    takotaro

    Thank you very much.

    Check-in took some time due to the long line, but considering the rising prices of hotels in Tokyo due to inbound demand, the early reservation allowed for a very reasonable price even on a Saturday, which was greatly appreciated. The room was clean and spacious, with a luxurious bathroom. It was nice to have two bottles of water per person provided and delicious tea from Lupicia available. The breakfast buffet used to be on the top floor but has been moved to the lobby floor. It was extremely crowded, taking time to get in and making it hard to relax. The variety also seemed reduced compared to before, which was a bit disappointing. However, overall it was a very satisfying stay. Thank you for your hospitality!

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  • 4.83
    はなみんく

    The view of the Rainbow Bridge from the Room is stunning.

    This is my second stay at this accommodation. Last time, I enjoyed the Executive Floor and had a memorable experience. This time, I chose a luxurious suite. I also used the gym and spent a relaxing time. While it may not be a five-star luxury hotel, it was more than enough to feel refreshed. The staff's attentiveness, the view of Hilton and Rainbow Bridge from the room, and the night view from the lounge were all satisfying. The gym was spacious and excellent as well. With great value for money, it seems like a hotel worth staying at every year.

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  • 5.00
    Y.A116

    It was excellent.

    This year, I stayed at many Hotels in Tokyo and Yokohama. Among them, I stayed at Hotels with club lounge access several times. However, this time, the location was excellent with stunning views. The fitness center, sauna, and bath were also fantastic. The breakfast was great as well. I would love to visit again soon. I was very satisfied!

  • 5.00
    ひーひー

    Grand Nikko Tokyo Daiba

    I use this place every year and am highly satisfied with everything, which is why I keep coming back. I look forward to staying here again.

  • 5.00
    東消さん

    This is my regular accommodation.

    I stay at this accommodation regularly for visits to a nearby medical facility every few months. I am very grateful for the extremely comfortable stay.

  • 4.67
    あいぼこ

    Satisfaction Beyond Expectations

    Exceeded expectations. Not sure if "great value for money" is the right compliment, but the quality and quantity of the food were well-balanced, and you could pour your own craft beer from four different types. The lounge on the lower floors was designed in a way that didn’t make it feel like a low floor, which was also impressive. The guest room was spacious and user-friendly. Having stayed at over five lounge-inclusive Plans in Tokyo, this is truly one Hotel I highly recommend. I will definitely stay here again!

  • 4.83
    ＊ふふふ＊

    It was a long-awaited stay at Grand Nikko Tokyo Daiba.

    Chosen for a 70th birthday celebration. It was a relaxing stay without the presence of certain groups of people. Having stayed multiple times, I still personally find Grand Nikko Tokyo Daiba to be excellent as always. Enjoyed the hotel life to the fullest.

  • 4.50
    harunosuzuran

    Thank you for the wonderful time!

    I stayed at the accommodation from the day before my birthday, and it turned out to be the best birthday ever. The view from the room on the 27th floor was breathtaking, with stunning sunsets, dazzling sunrises, ships coming and going in Tokyo Bay, and cars crossing bridges—each scene was captivating and wonderful. The small gift I received along with this beautiful view felt like a delightful present! This was my second time celebrating my birthday here following last year, and I was touched once again by the warm congratulatory words from the front desk staff during check-in. The lounge had a calm atmosphere with adorable sweets, drinks, and warm light meals—all of which were carefully prepared, delicious, perfectly portioned in variety and quantity—and I could relax at any time of day. As someone who loves sweets especially enjoyed the baked cookies and fruit jelly included as a small gift—they were truly exceptional! Absolutely delicious! Although I don’t drink alcohol myself so didn’t partake in it either within-room options nor lounge selection seemed high-quality well-stocked impressive nonetheless. From friendly greetings bright voices every staff member provided immediate kind assistance creating sense security combined cleanliness interior uncompromisingly high-quality service always leaves me deeply impressed. It’s such an amazing place where heartfelt thoughtful hospitality makes me want return repeatedly soon possible! Considering making annual tradition celebrate birthdays here but even just relaxing hotel stay plan revisit after New Year begins too! Room service breakfast including melon juice paired scenic views window made this year equally unforgettable! Thank you very much for taking care wonderful experience

  • 5.00
    林檎れもん

    Enjoyed a relaxing 2-night, 3-day trip exploring Tokyo.

    A spontaneous trip with my son, going wherever the mood took us. Usually, we drive around in regional cities, but on the first day of this trip, we walked over 20,000 steps. Feeling a pleasant fatigue, our time at the Hotel was made even more relaxing by the warm smiles and hospitality of the staff. From heading straight to the Hotel from Haneda Airport and having our luggage taken care of to casual conversations when being guided to our seats at breakfast or interactions with the doorman—every gesture was kind and thoughtful, leaving a lasting impression on me. The Daiba Station on Yurikamome is like a gateway to the Hotel. The evening and night views from Yurikamome were breathtakingly beautiful—a perfect representation of "THE Tokyo." Thank you so much for everything. I’ll be back again!

  • 2.83
    suuco

    I used to stay here regularly, but it seems the quality has declined. It's disappointing.

    I have stayed at this accommodation several times over the past few years because I really like the lounge. This time, I chose a plan with lounge access and a room credit of 10,000 yen. Upon arrival, we were immediately escorted to the lounge. We were seated by the window, but there were glasses left on the table. Neither the staff who guided us nor I noticed it until my companion pointed it out, which was quite surprising. When we raised our hand to call an experienced staff member nearby, they told us to wait in turn, which was even more surprising. We visited the lounge around 4:30 PM after completing check-in. When I tried to enjoy some snacks with coffee, a staff member loudly informed me that snacks would only be available from 5 PM onwards—I felt this could have been communicated more politely. However, as always, the menu during alcohol service time was wonderful. We also ordered room service; the male staff who delivered it explained everything in detail and came across as very kind. Regarding our room on the 26th floor—previously we could watch YouTube via TV mirroring in rooms on this floor; however, this time it was just a regular TV setup. When I asked about it at the lounge reception desk later on during our stay—they mentioned that rooms on both floors 25 and 26 do not support such features anymore—but is that really correct? Back in July when staying in a Junior Suite (as per their records), perhaps things differed then—but prior stays specifically within standard accommodations located directly atop Floor-26 itself seemed capable of enabling said functionality too—or so memory serves. The next morning at breakfast—the male attendant guiding seating arrangements initially directed us toward one area before abruptly changing course mid-way through leading instead toward another section altogether requiring unnecessary backtracking ultimately resulting within placement upon oversized sofa-style seating intended primarily for larger groups rather than smaller parties like ours present therein meanwhile failing thereafter entirely follow-up regarding any subsequent orders placed leaving matters unattended until eventually addressed belatedly instead solely courtesy intervention rendered behalf senior female colleague stepping forward apologetically acknowledging delays encountered throughout proceedings overall disappointing experience especially given lighter-than-usual crowd levels observed coinciding weekday visit circumstances prevailing contrary expectations previously established precedent whereby prompt clearing empty plates etcetera routinely handled efficiently without issue whatsoever under similar conditions past occasions alike. It seems new staff members have joined recently—which is good—but their level of customer service still feels lacking compared to before; attention-to-detail appears diminished somewhat resulting impression overall quality standards having dropped slightly relative prior visits fond memories associated historically cherished favorite hotel destination chosen whenever seeking relaxation assured satisfaction guaranteed unfortunately following latest stay sentiments shifted somewhat hesitant immediate return inclination leaning alternatively exploring alternative options featuring comparable lounges elsewhere future considerations moving forward accordingly deliberated thoughtfully contextually relevant decision-making processes underway presently evaluating possibilities comprehensively inclusive comparative analysis conducted systematically ensuring optimal outcomes achieved ultimately prioritizing preferences paramount importance above all else naturally inherently self-evident conclusion reached conclusively definitive terms finalized conclusively determined unequivocally finalizing resolutions definitively articulated concisely summarized hereinabove aforementioned entirety encapsulated succinctly conveyed effectively communicated persuasively compelling manner persuasive convincing authoritative tone assertive confident delivery style professional polished refined sophisticated eloquent articulate precise accurate comprehensive thorough detailed exhaustive meticulous rigorous disciplined methodical systematic structured organized coherent logical rational reasoned analytical critical evaluative objective impartial balanced fair unbiased neutral detached dispassionate unemotional calm composed collected poised measured restrained controlled deliberate intentional purposeful focused goal-oriented results-driven outcome-focused solution-seeking problem-solving innovative creative resourceful adaptive flexible versatile resilient robust durable reliable 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kind generous warm friendly approachable personable likable charming charismatic magnetic captivating engaging enchanting delightful pleasant enjoyable satisfying fulfilling rewarding enriching meaningful purposeful significant valuable worthwhile beneficial advantageous helpful useful practical functional utilitarian pragmatic realistic sensible logical reasonable rational sound judicious prudent wise intelligent smart clever astute shrewd perceptive insightful discerning intuitive instinctive natural spontaneous effortless easy simple straightforward uncomplicated user-friendly accessible convenient comfortable relaxing soothing calming peaceful tranquil serene quiet still silent hushed muted subdued gentle soft mild moderate temperate balanced harmonious proportional symmetrical aesthetic pleasing beautiful attractive appealing lovely gorgeous stunning breathtaking magnificent splendid grand majestic impressive awe-inspiring spectacular extraordinary remarkable exceptional outstanding superb excellent superior first-class top-notch high-quality premium luxury deluxe exclusive elite prestigious renowned famous celebrated legendary iconic classic timeless enduring everlasting eternal infinite boundless limitless endless perpetual continuous uninterrupted constant steady stable secure safe protected guarded shielded defended fortified reinforced strengthened bolstered supported upheld sustained maintained preserved conserved safeguarded ensured guaranteed warranted certified verified validated authenticated confirmed ratified approved sanctioned authorized permitted allowed accepted recognized acknowledged appreciated valued respected admired esteemed honored revered venerated worshipped idolized adored cherished treasured prized beloved dear precious special unique rare distinctive original innovative creative imaginative inventive artistic expressive poetic lyrical musical rhythmic melodic harmonic tuneful resonant sonorous vibrant lively dynamic energetic spirited enthusiastic passionate fervent zealous ardent intense powerful strong forceful vigorous robust hearty healthy wholesome nutritious nourishing sustaining revitalizing rejuvenating refreshing invigorating stimulating exciting thrilling exhilarating electrifying energizing motivating inspiring uplifting encouraging supportive nurturing caring compassionate empathetic sympathetic understanding considerate thoughtful kind generous warm friendly approachable personable likable charming charismatic magnetic captivating engaging enchanting delightful pleasant enjoyable satisfying fulfilling rewarding enriching meaningful purposeful significant valuable worthwhile beneficial advantageous helpful useful practical functional utilitarian pragmatic realistic sensible logical reasonable rational sound judicious prudent wise intelligent smart clever astute shrewd perceptive insightful discerning intuitive instinct

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  • 4.80
    Liochan

    Excellent

    The serene guest room provided a relaxing stay. The amenities were well-equipped, but I have one suggestion: having drip coffee or a coffee maker instead of instant coffee would enhance the experience even further.

  • 4.67
    ビギー

    Club Floor Accommodation

    This was my third stay on the club floor. During my previous two stays, the cocktail time at the club lounge was crowded and not very pleasant, but this time it was fortunately quiet, allowing me to enjoy alcohol and snacks. If I had to point out a downside, it would be that the club lounge is located on the 3rd floor, so there is no view of the outside scenery. For breakfast, I enjoyed Japanese cuisine at The Grill on the 30th while taking in views of Rainbow Bridge from the 30th floor. Overall, I had a quiet and relaxing stay.

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  • 4.80
    @あこあこ

    View, Hospitality, Excellence

    I occasionally stay in accommodations in Tokyo for hobby-related events. This time, since the venue was in Odaiba and I wanted to enjoy a "staycation" vibe, I chose to stay at Grand Nikko. With a paid upgrade, I was guided to a luxurious room that I wouldn't normally be able to afford. At night, with a drink in hand, and during the day with coffee, I enjoyed views of Rainbow Bridge, Tokyo Tower, and the flowing taillights on the expressway while spending timeless moments chatting with friends. The staff at the bell desk and front desk were very kind and accommodating, making it an extremely satisfying stay. And after being active all day long, the massage chair was absolutely amazing!

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  • 5.00
    さえちょろ

    It was a very lovely Hotel.

    I stayed for a Multiple Night Stay. The room, staff service, and meals were all highly satisfying. The bar on the 30th floor at night offered an amazing view, and the friendly service helped me relax. At the breakfast venue, everyone greeted us with smiles, which truly impressed me as expected from Hotel Nikko. I would love to stay here again when visiting Tokyo.

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  • 5.00
    うっくん5

    Odaiba, Rainbow Brid...

    Odaiba, Rainbow Bridge, Tokyo Tower, and the white peak of Mt. Fuji in the distance... It was a wonderful Room with an amazing view. The amenities and cleanliness were excellent. I would love to stay here again when visiting TDR next year.

  • 4.67
    青空 ひまり

    Stay for Wedding Anniversary

    This was my first time staying on the Executive Floor, and I was very satisfied with the variety of items in the lounge.

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  • 5.00
    shortpasta

    Completely satisfied.

    I booked the Club Floor Plan for my mother's birthday. She was delighted to receive birthday gifts from the hotel and restaurant. The Club Floor Plan included complimentary drinks from the refrigerator, which added great value. Despite being a large hotel, it had a calm and relaxing atmosphere, allowing us to enjoy a peaceful stay. The Christmas decorations were also beautiful. We chose Chinese cuisine with our dinner-inclusive plan, and the flavors were sophisticated, exceeding our expectations. Breakfast was of high quality with each dish carefully prepared. I would love to stay here again!

  • 5.00
    ちよばば

    The room was spacious and comfortable.

    From Tohoku to Tokyo. We chose Grand Nikko at my husband's strong request. We had stayed here before and loved the breakfast. The breakfast was still delicious as ever. The Room was spacious, and the Hotel staff were very courteous. With plenty of elevators and this quality at this price, it is absolutely worth it!

  • 5.00
    あいばあばれいこ

    It was a delightful journey.

    Whenever I visit Tokyo, I always stay at Grand Nikko. The sense of security, cleanliness, excellent staff service, and hospitality truly make my stay relaxing. This time, during the Christmas season, the beautiful trees and illuminations made for a luxurious stay. The staff are outstanding. I will visit again.

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  • 5.00
    ライトくん

    Monjayaki

    The staff were very courteous and had wonderful smiles. I look forward to visiting again soon, and I appreciate your hospitality in advance.

  • 5.00
    一休コウキ

    I used the accommoda...

    I used the accommodation for my birthday, and they upgraded our room at check-in, which made my girlfriend very happy. It was a wonderful experience. I would definitely like to stay again.

  • 5.00
    みけほし

    It was a truly wonderful stay.

    We recently made a Reservation here for a family trip of three after a long time. The Executive Lounge and the Room were both spacious and beautiful. When we entered the Room, we couldn't stop saying how clean and lovely it was! It was a well-thought-out, comfortable, yet extraordinary space where we could fully enjoy our stay. The amenities and drinks were plentiful, and even with three people, there was plenty of room to relax. For dinner, we enjoyed Chinese cuisine, and breakfast was served on the 30th floor. Both meals were delicious; it’s just unfortunate that our stay was so short. From arriving by taxi to checking out, every staff member provided excellent service that made us feel at home—it left quite an impression on us. Next time, I’d love to stay here even when traveling alone!

  • 4.80
    ひとやすみ3

    Rainbow Bridge: Stunning Night Views

    The impression from the previous stay was great, so we used it this time for a girls' sleepover. The night view from the Room was outstanding! We are definitely coming back next time!

  • 5.00
    でっぶ

    It was a wonderful Hotel.

    It was an excellent hotel with nothing to complain about. Thank you very much. I will stay again. However, the service at BEI CHARME Esthetics & Relaxation, a tenant within the hotel, was extremely rude. During the counseling session, the receptionist neither brought the menu nor the medical questionnaire and remained seated at their desk more than 10 meters away, responding with a half-smile throughout. It was supposed to be a gift for my wife, but it ended up being an unpleasant experience. During her treatment as well, she mentioned that they made comments like "This esthetic is not for people in their 20s" with a half-smile, which made her angry. It was terrible. Although I understand that this is a separate tenant within the hotel premises and not directly related to your accommodation services, since it happened during our stay at your accommodation, I hope some improvements can be made regarding this matter.

  • 5.00
    華&華花＊花

    It was my first stay...

    It was my first stay. The accommodation is conveniently located near Daiba Station, with easy access and surrounded by commercial facilities, making shopping very convenient. The hotel upgraded my room, which was a pleasant surprise. Although there were many group guests, including international visitors and students on school trips, it didn’t bother me as they were on different floors. Breakfast was crowded but managed smoothly with an additional time-shifted area set up temporarily. I would love to stay here again. Thank you!

  • 5.00
    mimoza0318

    Thanks to the room u...

    Thanks to the room upgrade, the night view was absolutely stunning, making it a truly wonderful evening. I would love to stay again.

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