รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Nikko Tokyo Daiba - 7หน้า

(โตเกียว/โอไดบะ) [ทั้งหมด 882 ห้อง]
คะแนนรวม
4.54
ยอดเยี่ยม (333)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.62
  • สิ่งอำนวยความสะดวก
    4.57
  • การบริการลูกค้า
    4.62
  • อาหาร
    4.48
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.36
  • ความพึงพอใจ
    4.56
  • 4.33
    ガリレオ２１

    The room was spacious and comfortable.

    I stayed at this accommodation as I had business in Odaiba. It was quiet and I was able to relax. The room was spacious with a great view of the Rainbow Bridge. The room was comfortable, and I enjoyed breakfast at my leisure through room service. The staff provided excellent service, making for a pleasant stay.

  • 4.60
    クエートクエート

    The front desk service is excellent.

    Staying at a Hotel under the JAL group always leaves me impressed with the excellent service at the front desk. This time as well, although I don't know her name, the same young woman assisted me during both check-in and check-out with such kindness that it reaffirmed my decision to choose this Hotel.

  • 5.00
    キャビテーション

    Very good Hotel

    The view from the room is great, and there are facilities for entertainment, restaurants, cafes, and a beach nearby. The check-in service at the lobby was excellent. Thank you very much. I will stay again.

  • 4.67
    ginger97

    Pets Welcome

    We informed the Hotel in advance about celebrating our dog's birthday in the Room, and at check-in, they kindly prepared a message saying "Congratulations" along with a gift (for humans). The staff's service was excellent, making our stay very pleasant. The Room was spacious and quiet, and since the Statue of Liberty is within walking distance from the Hotel, it’s a great spot for a stroll. We used room service; while the portions were slightly small, overall it was satisfactory. Breakfast was provided via room service as we had our pet with us, allowing us to enjoy a relaxed morning. It would be perfect if there were restaurants or cafes where pets are allowed. We would love to stay here again!

  • 4.33
    こばあきちゃん

    The service, facilities, and amenities were excellent. The night view was also amazing.

    The view of the Rainbow Bridge from Odaiba and the chic nightscape of Tokyo's skyline were absolutely stunning. Such a magnificent night view is truly rare to come across. The Room was clean and sophisticated, with an excellent layout that made great use of limited space, including a toilet, bath, shower room, and washroom. However, it was disappointing that the quality of breakfast felt comparatively low.

  • 3.83
    yakko-k

    About Breakfast

    The Room, view, and service were excellent, but the breakfast venue was very crowded, and we had to wait about 30 minutes. (We returned to our Room once.) Although we went as soon as the venue opened, we still had to wait quite a while. It would be great if this could be improved.

  • 5.00
    ホテル&

    The front desk staff...

    The front desk staff and the shop staff at the Hotel were very kind. We enjoyed the view of the calm spring sea and delicious seafood. Thank you very much.

  • 5.00
    Papnon

    Club Lounge Recommended

    I stayed with the One-Person Plan. Right after check-in, I relaxed in the Club Lounge. The same two male staff members from my previous visit were efficiently working while engaging in pleasant conversations with guests. They even came to our seats to guide us through the food and drinks, making the experience exceptionally comfortable. Unlike other hotel club lounges I've experienced, which were often crowded, noisy, or had unsatisfactory food and drinks—or where children were running around—this lounge was quiet and serene. The food and beverages provided were delicious, allowing me to enjoy a very relaxing time. I recall having cocktails made for me during a previous visit as well. This time, I had some work to handle during my stay but still enjoyed the changing atmosphere of the lounge throughout different times of day with sweets, drinks, and hors d'oeuvres available. Thank you very much for such a wonderful experience again! I look forward to visiting again when I have another opportunity.

  • 5.00
    やまゆき

    The facility was excellent, and I was very satisfied with the kind and attentive responses to my questions. Thank you!

  • 4.33
    港区男子

    True Hospitality

    A value-packed Plan with a ¥10,000 Hotel credit was available, so I decided to stay after a long time. I enjoyed tempura at Ten-i on the 30th floor for lunch and then checked in. When I mentioned at the front desk that I wanted to use the lounge, they guided me smoothly and provided excellent service. The lounge meals seemed more abundant than before—perhaps because there were multiple hot meal options—but it was more than enough to satisfy my appetite along with some alcohol. For the first time, I used the large public bath during this stay. It even had a sauna, which was great! Previously, I hadn't been properly informed about it, so better guidance would have been appreciated. After refreshing myself in the bath and enjoying some alcohol in the lounge afterward, I returned to my Room and fell asleep immediately without using any of my Hotel credit for bar or room service as initially planned. The next day after checking out, while working over tea in the lounge, one of last night's staff members who assisted me post-bath greeted me warmly. When I mentioned regretfully that "I still have unused Hotel credit," they kindly offered to check if it could be used for lunch instead since "it would be such a waste." As a result, I was able to use it for lunch. Had I left without staying at the lounge post-checkout that day, I'd likely have felt disappointed about leaving unused credits behind; however thanks entirely due diligence shown by attentive Lounge staff ensuring full utilization made all difference here! That said though - similar proactive measures taken earlier during checkout process itself might’ve enhanced overall experience further still given noticeable disparity between varying levels quality services rendered across different personnel teams encountered throughout duration visit altogether somewhat concerning aspect worth noting moving forward perhaps? Special mention goes out specifically towards Mr.Watanabe (male) whose genuine hospitality alone makes visiting this particular establishment worthwhile solely based upon interactions experienced firsthand directly involving him personally speaking!

  • 5.00
    せいこちゃんず

    It was a wonderful stay!

    Though it appears to be an old building, it is well-maintained and offers a comfortable and enjoyable stay!

  • 4.80
    ＠あみぱぱ

    The connecting room was excellent.

    This time, I stayed with my daughter and her family, so I reserved two rooms connected by an inner door. At check-in, I was surprised and touched to receive a jelly gift along with the words, "It was your birthday recently, right? Congratulations." Thank you very much. Choosing the connecting rooms was absolutely the right decision! My grandchildren enjoyed going back and forth between the two rooms. The amenities were well-prepared, and the view from the room was great, making our stay very comfortable. I would definitely like to use this accommodation again when visiting Odaiba.

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  • 5.00
    ほかんさー

    Satisfaction guaranteed even for a 2-week stay!

    Stayed for two consecutive weeks and was pleasantly surprised. Although I reserved the same room type, the Room turned out to be a square-shaped corner room with a view bath, which was exciting. The lounge's food presentation also changed weekly, offering different cakes and hors d'oeuvres each time, making it fresh and enjoyable even for two consecutive weeks. It's not flashy but is a wonderful Hotel with thoughtful service that my wife absolutely loved.

  • 4.17
    tomron

    The night view of Rainbow Bridge was spectacular!

    It has been over 20 years since I last stayed here during the New Year holidays when it was Grand Pacific Le Daiba! I decided to stay because there was a concert at Ariake Arena. I chose a room with a view of Rainbow Bridge, and it was a great choice! Even though it was raining, the view exceeded my expectations and looked beautiful! Since I arrived early, I expected to wait for some time, but they kindly allowed me to check in before the official time. One slightly disappointing point was that there were brown granule-like particles scattered in the bathroom (outside the bathtub). When I tried to place the bath mat, they spread onto it as well. So, I ended up layering another mat on top. Other than that, my stay was comfortable and satisfying!! Thank you for your hospitality.

  • 4.83
    ダンボ。

    Comfortable Time

    Even though we arrived earlier than the scheduled check-in time, we were allowed to enter the Room as it was already prepared. Since my daughter was feeling unwell, they kindly provided us with an ice pillow and a thermometer, for which we are very grateful. The Room was clean and well-maintained, and all the staff were kind, making our stay very comfortable. Thank you so much. We would love to stay here again when visiting Tokyo.

  • 4.67
    チャロリン

    We had a wonderful two-day stay.

    We stayed at the Hotel for two nights to celebrate my mother's birthday. From the moment we arrived, everyone was very kind, and my mother was delighted with the thoughtful service and the beautiful Room. I particularly liked the originality of the amenities, and it was very helpful to receive additional water the next day. If there is one concern, it would be that I wanted to use a video streaming service on the TV, and it would be more convenient if there were more shelves to place items in the toilet and shower room. We also enjoyed using the convenience store, Italian restaurant, and bakery within the Hotel, making the two days thoroughly enjoyable.

  • 4.83
    Linda-

    Executive Floor Single Plan

    It was my first time using it, and it was excellent! With a 5,000 yen Hotel credit and a 1 PM checkout, I was able to enjoy lunch and fully refresh myself. The stay also included welcome food, and I chose fish & chips, which were very delicious and generously portioned. Since it was the busy year-end season, the food presentation was held in a banquet hall rather than the exclusive lounge, but I appreciated the consideration to avoid overcrowding. Being on a higher floor, the view was fantastic. The variety of appetizers was just right, and I felt full without needing a separate dinner. The staff were all kind and attentive. I’d love to visit again during a less busy period. Thank you for the wonderful experience!

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  • 4.67
    あっちゃん仕事行ってきます

    Cleanliness Breakfast Buffet

    Thorough cleaning in every corner. Appreciated the late-night room service. Surprised by the wide variety of breakfast buffet options. Thank you very much.

  • 5.00
    ukage

    A relaxing city Hotel

    Rare amenities and coffee makers were sufficiently provided, giving a luxurious Hotel feel.

  • 5.00
    あいばあばれいこ

    I felt very relaxed.

    This time as well, I was able to relax in a clean Room. When entering the Hotel, I was greeted with a cheerful voice from the staff, and since it's rare to have photos of just the two of us when traveling with my child, I was really happy when a staff member noticed me taking a picture of my son and kindly offered, "Would you like me to take a photo of the two of you?" The staff were not only energetic but also very polite, and I felt glad to have come back again. The illumination at the entrance was also beautiful. As I’ve aged, perhaps due to losing strength in my fingers, I noticed that unless I tightly turn off the faucet, water drips slightly. Please check the Room; could it be the packing? I will visit again. Thank you in advance for your hospitality at that time.

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  • 4.50
    ホテル&

    It is a Western-styl...

    It is a Western-style Hotel, but it also has a Japanese-style aspect, reflecting Tokyo as Edo, and the guests were diverse, ranging from elderly people to visitors from abroad. The Room was clean, and although the luggage staff took a bit of time in some instances, they were kind. There are many shops inside the Hotel, and I would like to try the other shops I didn't use this time. Thank you.

  • 2.00
    ののきー

    It was my first stay...

    It was my first stay. I thought the staff at the Hotel were very accommodating. I chose a Plan with breakfast included, but there were about 30 people waiting. They were lined up on folding chairs, and it seemed impossible to get in by 10 a.m., so I gave up and didn’t eat. That was a bit surprising. The Italian restaurant I used for dinner wasn’t very tasty either. I also attended the strawberry fair, but the taste didn’t quite match the price. Since it’s a budget Hotel, I guess I can’t expect too much luxury. However, I do hope they improve the breakfast arrangements.

  • 3.83
    あおがえるケロ

    We requested two con...

    We requested two connecting Rooms for our family of four. We appreciated the provision of two bottles of water per person. However, there was a significant disparity in the level of service provided by the staff (including the reception at the sports gym), which left us feeling uncomfortable. Trying to enjoy the areas with good service ended up feeling bothersome. Therefore, it is difficult to assign a score for the actual "customer service." Honestly, considering the lack of peace of mind during our stay, I would rate it as "0." This is a very unfortunate and regretful comment for the many staff members who strive to provide excellent service. Additionally, the items provided in the lounge were surprisingly modest, leaving me, a foodie, feeling unsatisfied. For those planning to visit with high expectations for the lounge, I hope this serves as a reference.

  • 4.83
    Ken_A

    The First Experience at the 29th Floor Lounge

    As always, it was a comfortable stay. The 29th-floor lounge, which I visited for the first time, was pleasant. The Room's size and cost performance are excellent.

  • 5.00
    こうあいまま

    I was able to refresh myself. Thank you.

    On New Year's Eve, although it was a bit early in the afternoon, we were allowed to check in as the Room cleaning was already completed. We brought our luggage to the Room and were able to head out. The 29th-floor lounge after 3 PM was not as crowded as expected, and we enjoyed several types of delicious cakes while having a relaxing tea time. During cocktail time, we were promptly guided to our seats without waiting and indulged in a variety of hors d'oeuvres. We had made a Reservation for New Year's soba, so we went to the banquet hall in the basement at the designated time to enjoy it. Later, when we visited the lounge on the 2nd floor, we found different cakes from those on the 29th floor, and they were equally delicious, leaving us very satisfied. We then relaxed in the 27th-floor lounge while enjoying the night view, and as it neared midnight, we headed to the countdown venue. Together with everyone at the venue, we welcomed the New Year while listening to pleasant music. It became a wonderful memory. For breakfast, we ordered a Japanese set meal on the 30th floor. Being New Year's Day, the set included traditional New Year's dishes. Additionally, we enjoyed ozoni soup, salad, bread, donuts, mushroom soup, seafood pilaf, and more. Everything was delicious, and as a foodie, I was in heaven. This was our first time staying over New Year's, but the staff's warm and smart service made us think we would love to stay again. Thank you to all the staff members.

  • 3.83
    カサネン

    The hairdryer was disappointing!

    After taking a bath, I was told that the hair wouldn't dry, so I thought such a thing wouldn't happen in such a splendid Hotel. When I went to the bathroom, the hairdryer was old and made noise but was completely useless. Not only was it old, but the air intake was clogged with dust, putting a strain on it. I felt very disappointed, and everything started to seem unclean. I travel 3 to 4 times a year, but this is the first time something like this has happened.

  • 5.00
    ぽん太さん

    It was fun.

    A long-awaited trip to Tokyo. I was able to spend the best time as usual at my usual Hotel. I think the satisfaction with dining and Stays depends on the people... I am grateful to all the staff working there. I want to visit again.

  • 5.00
    森のリスちゃん

    We had a wonderful time.

    Previously, I stayed with my daughter. I was impressed by the view from the Hotel, and the breakfast was plentiful and delicious, making me want to use it again. This time, I planned a girls' gathering, so I reserved a Room with access to the club lounge. We enjoyed the lounge, starting with afternoon tea and enjoying alcohol and snacks during nighttime. The Room was spacious, and even the refrigerator was free, making it a wonderful stay at a fantastic Hotel.

  • 4.50
    こたこたぽん

    We had a comfortable...

    We had a comfortable time with the children. Thank you very much. We paid an additional fee for breakfast to enjoy Eggs Benedict, and it made us happy.

  • 3.60
    Uncle ヤマ

    The hospitality and ...

    The hospitality and service were courteous, polite, and impeccable. However, there were some stains such as water scale in the bathroom, and improvements in maintenance are needed, including the aging of the toilet and telephone. Additionally, the introduction of an access card for the elevator is necessary for safety and security.

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