Ulasan & Kesan Tamu Grand Nikko Tokyo Daiba - 7 Halaman

(Tokyo/Odaiba) [Total 882 Kamar]
Skor Keseluruhan
4.54
Luar biasa (351)
  • Kamar & Fasilitas
    4.63
  • Fasilitas
    4.56
  • Layanan Pelanggan
    4.63
  • Makanan
    4.48
  • Mata air panas・Pemandian
    4.36
  • Kepuasan
    4.57
  • 5.00
    ryo0605

    A highly satisfying accommodation that became a great memory!

    This plan, which offered free accommodation for elementary school children, allowed us to stay at a very reasonable price. As a parent with an elementary school child, I truly appreciated this plan. This trip was our first visit to Odaiba with my mother and my child, and the hotel was directly connected to Daiba Station on the Yurikamome Line, making it easy and stress-free to reach. There are many tourist spots nearby, making it a great location. Since this plan did not specify the view from the room, we were excited as we headed to our room. Fortunately, we were able to enjoy a relaxing time while admiring the night view from our room—it was truly delightful. Additionally, the staff at the front desk and throughout the hotel provided excellent service; choosing this accommodation turned out to be an excellent decision. My child especially loved the view from our room and spent most of their time by the window. Despite just finishing our stay, my child is already asking when we can come back again! My mother was also deeply impressed by the scenery. We hope to visit again soon as a family of three. This is definitely an accommodation I would recommend!

  • 5.00
    文京くま

    It was excellent!

    We celebrated a 60th birthday with three women and enjoyed the Club Lounge. The staff was attentive, and the Room amenities and towels were plentiful. We used the gym pool and took baths in the gym facilities both at night and in the morning, so we didn’t use the Room’s bathtub, shower, towels, or bathrobes. However, the bathroom was spacious and comfortable. We look forward to staying again!

  • 4.83
    サットチット

    Club Floor Access

    The commitment to enhancing customer satisfaction was evident throughout. They carried luggage to the Room and prepared the air conditioning in advance. The Room amenities were highly satisfactory (such as providing two bottles of mineral water per person, along with thoughtful touches beyond just good amenities). The lounge on the 27th floor with a night view was also excellent. There was a wide variety of alcohol in the lounge, and the food was great too. The sushi breakfast set was authentic, and the seafood hot pot was delicious. Hotel cookies and dorayaki made for great souvenirs, receiving high praise for their taste. Although it is located away from downtown, it is very convenient being close to the station. The service exceeds its price point, and the views are wonderful as well. I would definitely like to stay again!

  • 3.83
    さち19丸

    Very satisfied. Considering the room size and other factors, I am extremely pleased. I will definitely consider staying again.

  • 5.00
    淳ポンタ

    It feels very pleasant.

    This was my second stay at the accommodation. I stayed with my dog, and all the staff at the reception were very kind. The room was clean and comfortable. Breakfast was served as room service, and the Japanese-style meal had a generous portion and was very delicious. The Western-style meal was also tasty, but I preferred the Japanese one. It was convenient that my dog could move around in a cart inside the hotel lobby. There were also pet shops nearby, which was great. I would love to visit again. Thank you very much!

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  • 1.67
    車椅子で出かける夫婦

    The room did not get dark.

    The lighting switch seemed to be malfunctioning, and I was unable to turn off the room's indirect lighting. The bed in the Universal Room was an excellent electric one, but for someone with limited mobility, there are restrictions on sleeping postures, making it difficult to avoid glare. Having a brightly lit room throughout the night is unacceptable. Although repairs were attempted, no solution was found. As a temporary measure, I used towels and bed covers to block the light with staff approval; however, this poses a fire risk and is not ideal.

  • 4.83
    デイジー∞

    The breakfast was excellent.

    I stayed on the Executive Floor, but the view from the room was slightly disappointing due to a wall obstructing the scenery. However, the staff were very kind, so I made a Reservation for the Premier Floor next time. This is a Hotel that makes me want to visit again.

  • 5.00
    Tommi

    It was a wonderful stay.

    We stayed at the accommodation on our wedding registration day. We had informed them in advance about our registration and requested a plate for dinner, and we were grateful for the thoughtful gesture from the staff who assisted us during check-in. The view was wonderful, the service was excellent, and the food was delicious. We hope to make this an annual tradition for our anniversary.

  • 5.00
    どんがめさん

    I was very satisfied again this time.

    It had been six months since our last visit, but the staff remembered us and welcomed us with warm smiles. Upon arrival, we immediately enjoyed tea time in the lounge, where the cakes and other sweets were as delicious as ever. After returning to our room to relax and take in the view, we headed back to the lounge for cocktail time. We had a blissful experience enjoying a variety of food options and drinks tailored to our preferences by the attentive staff. The quiet and luxurious room provided a perfect setting to enjoy the night view before falling asleep. The next morning, we had breakfast at the restaurant on the 30th floor, opting for a Japanese set meal this time. The buffet offered an abundance of salads and fruits, leaving us fully satisfied from early in the day. Once again, it was an absolutely delightful stay at this accommodation!

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  • 5.00
    ボレースマッシュ

    Girls' Trip with My Daughter

    I stayed at Grand Nikko Tokyo Daiba for three nights to visit my two daughters living in Tokyo. I had a wonderful time catching up with them, enjoying delicious breakfasts, and relaxing. Although there were large groups of European guests lining up at the breakfast venue, the staff kindly opened the café lounge earlier than usual, allowing me to have breakfast at my preferred time. Thank you very much!

  • 5.00
    Perl4406

    Relax and unwind with our day-use plan.

    Grand Nikko Tokyo Daiba offers a comfortable Day Use plan with a stay duration of 16 hours. The Room is spacious and relaxing, with beautiful views from the window. The bathroom tiles have a charming design, and the lighting is perfect for makeup. I would love to use this service again!

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  • 4.67
    おうちゃん２２

    The view was magnificent!

    I decided to stay here for a relaxing getaway after unexpectedly getting some time off. From the calm atmosphere of the Executive Lounge at check-in, to dinner at The Grill on 30th, and breakfast via room service, everything met my expectations and allowed me to unwind. The view from the Rainbow Bridge side was absolutely stunning.

  • 4.17
    みゅうみゅう３

    We look forward to welcoming you again!

    This was my first stay at the accommodation. I was highly satisfied and would like to visit again, but there are a few areas for improvement that I would appreciate if addressed, as noted below. (Positive Points) - All of my pre-arrival requests were accommodated. - Everyone, including the housekeepers, was friendly and kind. - Upon arriving around 2:30 PM, cakes and other refreshments were prepared in the lounge. - All meals and coffee provided were delicious. - The pajamas and amenities were excellent. (Points for Improvement) - The shower booth faucet was stiff, which caused some difficulty for my family members. - It would be nice to have access to streaming services like Netflix. - While the cakes during tea time were all delicious, it would be great if fruits could also be offered. - Regarding light snacks during cocktail time: while they tasted very good, there weren’t many options available this time compared to before when new dishes replaced finished ones; now only the same items are served repeatedly—it felt like cost-cutting measures had been implemented. Adding nuts, cheese, or chocolates would enhance the experience further. - For breakfast on the 30th floor: while everything tasted great again here too—there seemed fewer varieties than previously (e.g., donuts/ice cream). Including an omelet station might elevate things significantly! - Lastly adding cold beverages/snacks within Level27 Lounge area sounds appealing

  • 4.00
    よぶの

    Directly connected to Daiba Station for excellent convenience.

    Directly connected to Daiba Station, the convenience is excellent. You can reach the Hotel from the station without getting wet in the rain, which is very helpful. The view from the Room is stunning, with sights of Tokyo Tower and Skytree in the distance. The breakfast buffet offers a wide variety of dishes, including both Japanese and Western options. The spacious Rooms are reasonably priced compared to other Hotels in Tokyo, making them very accessible.

  • 5.00
    チャコたんココたん

    Experience the best Hotel stay.

    I always stay on the Executive Floor when I want to relax or celebrate a family occasion. From check-in, I can enjoy exceptional hospitality at the Club Lounge. This time, it was my birthday month, and even though it wasn’t my actual birthday, they prepared a gift for me. Additionally, thanks to the One Harmony birthday benefits, they arranged a celebratory dessert after our meal. Although this usually requires an application three days in advance, they accommodated us flexibly, making it a memorable experience that I truly appreciated. For the accompanying baby, they provided a crib, diaper pail, mat, and more. We were also able to relax in a room larger than what we had reserved. The fluffy slippers, pajamas, pillows—everything about the bedding was incredibly comfortable and allowed me to sleep soundly as always. When the baby spilled milk on the comforter during our stay, their response was swift and efficient. Even though I offered to pay for cleaning costs at checkout, they assured me it wasn’t necessary. Breakfast was delightful as well; we enjoyed delicious food while taking in stunning views at our leisure. Every time we visit here is special because of their unique melon juice that no other hotel offers. This time around there were changes in their system—parking tickets and breakfast coupons were no longer issued—but these small adjustments made everything feel more efficient overall!

  • 4.00
    nyapiyo

    I was recommended a ...

    I was recommended a room upgrade, but it felt a bit odd that the price difference was not disclosed until I specifically asked, despite being told it would be slightly cheaper than the regular price and hearing repeated explanations of its benefits. Additionally, there were some issues such as finding false eyelashes on the hand soap in the room (I don’t use them, so they were likely left by a previous guest) and noticing that the information sheet in the room had a different room number written on it, which momentarily made me think I had entered the wrong room. I understand there are many international guests and staff members must be very busy. However, as I plan to continue using this hotel regularly, I would appreciate it if these small details could be given more attention.

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  • 5.00
    あんこ14

    It was very comfortable.

    I stayed with my slightly disabled mother, my 1-year-old son, and my sister, and we had a very comfortable stay. The room was spacious, and the view from the window was excellent. The breakfast in the morning was also very delicious.

  • 4.67
    amijuta

    Excellent location

    High floors offer a spectacular view of the Rainbow Bridge. Rooms on the Rainbow Bridge side, especially on Premium Floors or higher, are highly recommended.

  • 3.17
    いぬゆき

    A stable and first-class Hotel

    Stayed for one night during a long weekend. As expected from a renowned hotel, everything from the guest room to customer service felt refined. Before our stay, we had informed the accommodation of our request for bed guards as we were traveling with a 1-year-old child. While it would have been appreciated to receive communication if such arrangements were difficult, the basic services provided were satisfactory. Thank you very much.

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  • 5.00
    KUU

    Excellent service.

    The staff is very attentive and responds quickly to any issues. Excellent customer service from everyone.

  • 4.83
    chieyadon

    I used the Club Loun...

    I used the Club Lounge and was impressed by the high level of hospitality from the staff. The food was delicious, and there was a wide variety of drinks. Even without an ocean view, I thoroughly enjoyed my stay. It has become a Hotel I want to stay at again.

  • 5.00
    専務取締役

    A clean Room with a view of Rainbow Bridge and Fuji TV.

    After visiting Disneyland, we stayed for one night before returning to our hometown the next day and were looking for a place close to the Shinkansen station. It takes about 30 minutes with one transfer from Maihama Station to Tokyo Teleport Station. From that station, it’s about a 10-minute walk to the hotel, and the pathway was smooth and clean, making it easy to roll a suitcase. The room was spacious enough for two people, very clean, had a great view, and even provided bathrobes. We were delighted and said how glad we were not to stay at a business hotel this time. On the next day during checkout, they kindly stored our luggage so we could enjoy sightseeing in the area until evening. This is definitely an accommodation I’d like to stay at again when visiting Tokyo!

  • 4.33
    ガリレオ２１

    The room was spacious and comfortable.

    I stayed at this accommodation as I had business in Odaiba. It was quiet and I was able to relax. The room was spacious with a great view of the Rainbow Bridge. The room was comfortable, and I enjoyed breakfast at my leisure through room service. The staff provided excellent service, making for a pleasant stay.

  • 4.60
    クエートクエート

    The front desk service is excellent.

    Staying at a Hotel under the JAL group always leaves me impressed with the excellent service at the front desk. This time as well, although I don't know her name, the same young woman assisted me during both check-in and check-out with such kindness that it reaffirmed my decision to choose this Hotel.

  • 5.00
    キャビテーション

    Very good Hotel

    The view from the room is great, and there are facilities for entertainment, restaurants, cafes, and a beach nearby. The check-in service at the lobby was excellent. Thank you very much. I will stay again.

  • 4.67
    ginger97

    Pets Welcome

    We informed the Hotel in advance about celebrating our dog's birthday in the Room, and at check-in, they kindly prepared a message saying "Congratulations" along with a gift (for humans). The staff's service was excellent, making our stay very pleasant. The Room was spacious and quiet, and since the Statue of Liberty is within walking distance from the Hotel, it’s a great spot for a stroll. We used room service; while the portions were slightly small, overall it was satisfactory. Breakfast was provided via room service as we had our pet with us, allowing us to enjoy a relaxed morning. It would be perfect if there were restaurants or cafes where pets are allowed. We would love to stay here again!

  • 4.33
    こばあきちゃん

    The service, facilities, and amenities were excellent. The night view was also amazing.

    The view of the Rainbow Bridge from Odaiba and the chic nightscape of Tokyo's skyline were absolutely stunning. Such a magnificent night view is truly rare to come across. The Room was clean and sophisticated, with an excellent layout that made great use of limited space, including a toilet, bath, shower room, and washroom. However, it was disappointing that the quality of breakfast felt comparatively low.

  • 3.83
    yakko-k

    About Breakfast

    The Room, view, and service were excellent, but the breakfast venue was very crowded, and we had to wait about 30 minutes. (We returned to our Room once.) Although we went as soon as the venue opened, we still had to wait quite a while. It would be great if this could be improved.

  • 5.00
    ホテル&

    The front desk staff...

    The front desk staff and the shop staff at the Hotel were very kind. We enjoyed the view of the calm spring sea and delicious seafood. Thank you very much.

  • 5.00
    Papnon

    Club Lounge Recommended

    I stayed with the One-Person Plan. Right after check-in, I relaxed in the Club Lounge. The same two male staff members from my previous visit were efficiently working while engaging in pleasant conversations with guests. They even came to our seats to guide us through the food and drinks, making the experience exceptionally comfortable. Unlike other hotel club lounges I've experienced, which were often crowded, noisy, or had unsatisfactory food and drinks—or where children were running around—this lounge was quiet and serene. The food and beverages provided were delicious, allowing me to enjoy a very relaxing time. I recall having cocktails made for me during a previous visit as well. This time, I had some work to handle during my stay but still enjoyed the changing atmosphere of the lounge throughout different times of day with sweets, drinks, and hors d'oeuvres available. Thank you very much for such a wonderful experience again! I look forward to visiting again when I have another opportunity.

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