รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Nikko Tokyo Daiba - 6หน้า

(โตเกียว/โอไดบะ) [ทั้งหมด 882 ห้อง]
คะแนนรวม
4.54
ยอดเยี่ยม (342)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.63
  • สิ่งอำนวยความสะดวก
    4.57
  • การบริการลูกค้า
    4.62
  • อาหาร
    4.48
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.37
  • ความพึงพอใจ
    4.57
  • 3.83
    ジャスミン:67

    Enjoyable Holiday

    The lounge staff seemed to be new, as I was guided to a dim two-person table in the corner despite it not being very crowded. I asked a more experienced staff member to change my seat after some time. I had high expectations due to the good reviews, so this was a bit disappointing. The hors d'oeuvres were limited in variety but enjoyable, and it was fun making cocktails and pouring craft beer myself. The room was compact yet comfortable and cozy. However, the bathroom felt outdated, and I could hear water running from other rooms at night, which made me think the facility might be slightly old. Overall, it turned out to be an enjoyable holiday. I'd love to visit again. Thank you!

  • 4.00
    janbahawaii

    The Hotel is old but well-maintained.

    Stayed at Grand Nikko after a long time and enjoyed afternoon tea and breakfast buffet. The accommodation is old but well-maintained, providing a comfortable stay. The peach afternoon tea, though offered by other accommodations as well, had excellent volume and balance. However, the breakfast buffet was disappointing. The glass plates for salad caused the vegetables to return to room temperature quickly, and the small dressing containers required frequent refills—better attention to replacements before guests notice would improve the experience. The yogurt was also served at room temperature without being placed on ice, which felt unsatisfactory. Additionally, the curry lacked ingredients compared to JAL Curry's strong image; it seemed like a cost-cutting measure and was quite disappointing.

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  • 5.00
    (株)井原総業

    Annual tradition

    We stay here every year as a family during the summer holidays. It’s a highly satisfying hotel where we’ve never had any complaints and always enjoy a pleasant stay.

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  • 4.67
    impacturtle

    The service and meals are excellent.

    Stayed for 2 nights during Obon. Chose the Executive Floor for a relaxing stay, which included free access to the spa area and lounge use. The evening cocktail snacks were delicious, seemingly made with ingredients from nearby Chinese and Italian restaurants. There were three types of sparkling wine available; however, aside from the French one, the others seemed selected based on cost considerations, which was slightly disappointing. The red wine was also average... but considering it’s free-flowing, it’s understandable. The pool is 20 meters long and quite well-maintained for a Hotel pool. It also has a sauna where I could relax comfortably. The gym area is well-equipped with plenty of machines to use. The Room wasn’t very spacious but was clean and comfortable to stay in. Personally, I loved the view from the lounge on the 27th floor—it was stunning! I’d love to come back just to read there again. Lastly, all staff members were excellent! It reminded me once again of Japan's high-quality service standards—thank you very much!

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  • 4.17
    ゆず＆ゆきんこ

    Thank you for taking care of our family again this year.

    We stayed at the accommodation with our family again this year, following last year. The meals were very delicious. However, the light snacks in the lounge seemed to have decreased in quality compared to last year. Additionally, although the humidifier in the room was operating, just like last year, its tank was not refilled with water.

  • 5.00
    @ヒーロー@

    Highly recommended!

    We reserved an Executive Room with Club Floor access. The night view was excellent, and although we had two children, including a 0-year-old in a stroller, the staff were very accommodating during our restaurant visit. The amenities for children were also well-prepared. The Odaiba area offers many attractions, and it was convenient to reach Decks within about a 5-minute walk.

  • 5.00
    ぱりしうば

    The room, service, and meals were all excellent! I will use your services again!!

  • 4.00
    ニタタケ

    The toilet cleaning was disappointing.

    There was dirt (excrement) stuck under the toilet seat, which was disappointing. It made me imagine similar cleaning issues in other areas, leaving me feeling uncomfortable.

  • 5.00
    Meter.El.luludi

    Luxurious rooms with stunning views from the windows!

    The luxurious and beautiful room was amazing, and the view from the window was stunning! The adorable and delicious afternoon tea made for a blissful experience! I would love to stay again!

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  • 5.00
    一急さとし

    It was a Hotel I would like to use again.

    We were upgraded to a higher-grade Room and enjoyed a comfortable stay in the spacious Room. The breakfast buffet offered a wide variety of dishes, and although we couldn't try everything, the taste was delicious and satisfying.

  • 4.83
    ラブピアノ

    I had a fulfilling time.

    Stayed in a room with access to the Executive Lounge, perfect for enjoying a nearby getaway during the holiday. Check-in was smooth at the dedicated counter, and we headed straight to the lounge right in front of us. We started with sweets time and also enjoyed cocktail time, indulging in a variety of drinks and flavors. The selection of drinks was extensive, allowing us to try many options. The small portions of both sweets and dishes made it possible to enjoy a wide variety, which was great. The salmon terrine, chilled chicken, and mussels were particularly popular with our family. We felt full just from the lounge food—it was delicious! The night view from the 27th-floor lounge was stunning; we found ourselves captivated by it for hours. The room amenities were well-equipped, and the bed had just the right firmness for a restful sleep. After check-in, we also took advantage of the sports club facilities available on-site. Overall, our stay exceeded expectations—an incredibly satisfying experience! Since it's less than 30 minutes from home if traffic is light, we'd love to come back again anytime!

  • 4.50
    なぽち

    It was a safe and reliable Hotel.

    This was our second stay, this time as a reward for my daughters. Due to work commitments, I couldn’t arrive at the hotel until after 8 PM. I considered canceling the plan but decided to consult with the hotel instead. Although it wasn’t a hotel we usually use, I explained that I would arrive late and asked if my daughters could check in ahead of me. The staff responded with warm and thoughtful assistance. Since hotels are used by various people, there can be concerns about safety; however, despite being busy, several staff members from different departments kindly looked after and assisted my daughters during their check-in process. Thanks to their support, my daughters felt safe and were able to reach the room without any worries. The service hotline in the room was also very prompt in responding to our needs. The night view from the room was stunning as always, and waking up to such sparkling scenery provided an excellent refreshment. For breakfast this time, since we weren’t big eaters in our group, we decided to enjoy bread and cakes from an outside shop in our room instead of dining at the hotel restaurant—it was worth waiting until 10 AM for them! The delicate cakes and mousse were incredibly delicious, as were the high-quality breads. Highly recommended! The clothing selection at the shop on the second floor also matched my daughter’s taste perfectly—it was lovely! Whenever visiting Odaiba again, this will definitely be our first-choice accommodation.

  • 3.00
    yyy0106

    The image has changed.

    I had the impression of a luxury Hotel, but it has turned into a Business Hotel catering to inbound travelers. While it may be inevitable due to the times, I felt a bit saddened. There were few Japanese staff members, and while I was expecting traditional Japanese hospitality, it felt more like being in a Chinese Hotel. It might be comfortable for inbound guests, though.

  • 5.00
    ryo0605

    A highly satisfying accommodation that became a great memory!

    This plan, which offered free accommodation for elementary school children, allowed us to stay at a very reasonable price. As a parent with an elementary school child, I truly appreciated this plan. This trip was our first visit to Odaiba with my mother and my child, and the hotel was directly connected to Daiba Station on the Yurikamome Line, making it easy and stress-free to reach. There are many tourist spots nearby, making it a great location. Since this plan did not specify the view from the room, we were excited as we headed to our room. Fortunately, we were able to enjoy a relaxing time while admiring the night view from our room—it was truly delightful. Additionally, the staff at the front desk and throughout the hotel provided excellent service; choosing this accommodation turned out to be an excellent decision. My child especially loved the view from our room and spent most of their time by the window. Despite just finishing our stay, my child is already asking when we can come back again! My mother was also deeply impressed by the scenery. We hope to visit again soon as a family of three. This is definitely an accommodation I would recommend!

  • 5.00
    文京くま

    It was excellent!

    We celebrated a 60th birthday with three women and enjoyed the Club Lounge. The staff was attentive, and the Room amenities and towels were plentiful. We used the gym pool and took baths in the gym facilities both at night and in the morning, so we didn’t use the Room’s bathtub, shower, towels, or bathrobes. However, the bathroom was spacious and comfortable. We look forward to staying again!

  • 4.83
    サットチット

    Club Floor Access

    The commitment to enhancing customer satisfaction was evident throughout. They carried luggage to the Room and prepared the air conditioning in advance. The Room amenities were highly satisfactory (such as providing two bottles of mineral water per person, along with thoughtful touches beyond just good amenities). The lounge on the 27th floor with a night view was also excellent. There was a wide variety of alcohol in the lounge, and the food was great too. The sushi breakfast set was authentic, and the seafood hot pot was delicious. Hotel cookies and dorayaki made for great souvenirs, receiving high praise for their taste. Although it is located away from downtown, it is very convenient being close to the station. The service exceeds its price point, and the views are wonderful as well. I would definitely like to stay again!

  • 3.83
    さち19丸

    Very satisfied. Considering the room size and other factors, I am extremely pleased. I will definitely consider staying again.

  • 5.00
    淳ポンタ

    It feels very pleasant.

    This was my second stay at the accommodation. I stayed with my dog, and all the staff at the reception were very kind. The room was clean and comfortable. Breakfast was served as room service, and the Japanese-style meal had a generous portion and was very delicious. The Western-style meal was also tasty, but I preferred the Japanese one. It was convenient that my dog could move around in a cart inside the hotel lobby. There were also pet shops nearby, which was great. I would love to visit again. Thank you very much!

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  • 1.67
    車椅子で出かける夫婦

    The room did not get dark.

    The lighting switch seemed to be malfunctioning, and I was unable to turn off the room's indirect lighting. The bed in the Universal Room was an excellent electric one, but for someone with limited mobility, there are restrictions on sleeping postures, making it difficult to avoid glare. Having a brightly lit room throughout the night is unacceptable. Although repairs were attempted, no solution was found. As a temporary measure, I used towels and bed covers to block the light with staff approval; however, this poses a fire risk and is not ideal.

  • 4.83
    デイジー∞

    The breakfast was excellent.

    I stayed on the Executive Floor, but the view from the room was slightly disappointing due to a wall obstructing the scenery. However, the staff were very kind, so I made a Reservation for the Premier Floor next time. This is a Hotel that makes me want to visit again.

  • 5.00
    Tommi

    It was a wonderful stay.

    We stayed at the accommodation on our wedding registration day. We had informed them in advance about our registration and requested a plate for dinner, and we were grateful for the thoughtful gesture from the staff who assisted us during check-in. The view was wonderful, the service was excellent, and the food was delicious. We hope to make this an annual tradition for our anniversary.

  • 5.00
    どんがめさん

    I was very satisfied again this time.

    It had been six months since our last visit, but the staff remembered us and welcomed us with warm smiles. Upon arrival, we immediately enjoyed tea time in the lounge, where the cakes and other sweets were as delicious as ever. After returning to our room to relax and take in the view, we headed back to the lounge for cocktail time. We had a blissful experience enjoying a variety of food options and drinks tailored to our preferences by the attentive staff. The quiet and luxurious room provided a perfect setting to enjoy the night view before falling asleep. The next morning, we had breakfast at the restaurant on the 30th floor, opting for a Japanese set meal this time. The buffet offered an abundance of salads and fruits, leaving us fully satisfied from early in the day. Once again, it was an absolutely delightful stay at this accommodation!

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  • 5.00
    ボレースマッシュ

    Girls' Trip with My Daughter

    I stayed at Grand Nikko Tokyo Daiba for three nights to visit my two daughters living in Tokyo. I had a wonderful time catching up with them, enjoying delicious breakfasts, and relaxing. Although there were large groups of European guests lining up at the breakfast venue, the staff kindly opened the café lounge earlier than usual, allowing me to have breakfast at my preferred time. Thank you very much!

  • 5.00
    Perl4406

    Relax and unwind with our day-use plan.

    Grand Nikko Tokyo Daiba offers a comfortable Day Use plan with a stay duration of 16 hours. The Room is spacious and relaxing, with beautiful views from the window. The bathroom tiles have a charming design, and the lighting is perfect for makeup. I would love to use this service again!

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  • 4.67
    おうちゃん２２

    The view was magnificent!

    I decided to stay here for a relaxing getaway after unexpectedly getting some time off. From the calm atmosphere of the Executive Lounge at check-in, to dinner at The Grill on 30th, and breakfast via room service, everything met my expectations and allowed me to unwind. The view from the Rainbow Bridge side was absolutely stunning.

  • 4.17
    みゅうみゅう３

    We look forward to welcoming you again!

    This was my first stay at the accommodation. I was highly satisfied and would like to visit again, but there are a few areas for improvement that I would appreciate if addressed, as noted below. (Positive Points) - All of my pre-arrival requests were accommodated. - Everyone, including the housekeepers, was friendly and kind. - Upon arriving around 2:30 PM, cakes and other refreshments were prepared in the lounge. - All meals and coffee provided were delicious. - The pajamas and amenities were excellent. (Points for Improvement) - The shower booth faucet was stiff, which caused some difficulty for my family members. - It would be nice to have access to streaming services like Netflix. - While the cakes during tea time were all delicious, it would be great if fruits could also be offered. - Regarding light snacks during cocktail time: while they tasted very good, there weren’t many options available this time compared to before when new dishes replaced finished ones; now only the same items are served repeatedly—it felt like cost-cutting measures had been implemented. Adding nuts, cheese, or chocolates would enhance the experience further. - For breakfast on the 30th floor: while everything tasted great again here too—there seemed fewer varieties than previously (e.g., donuts/ice cream). Including an omelet station might elevate things significantly! - Lastly adding cold beverages/snacks within Level27 Lounge area sounds appealing

  • 4.00
    よぶの

    Directly connected to Daiba Station for excellent convenience.

    Directly connected to Daiba Station, the convenience is excellent. You can reach the Hotel from the station without getting wet in the rain, which is very helpful. The view from the Room is stunning, with sights of Tokyo Tower and Skytree in the distance. The breakfast buffet offers a wide variety of dishes, including both Japanese and Western options. The spacious Rooms are reasonably priced compared to other Hotels in Tokyo, making them very accessible.

  • 5.00
    チャコたんココたん

    Experience the best Hotel stay.

    I always stay on the Executive Floor when I want to relax or celebrate a family occasion. From check-in, I can enjoy exceptional hospitality at the Club Lounge. This time, it was my birthday month, and even though it wasn’t my actual birthday, they prepared a gift for me. Additionally, thanks to the One Harmony birthday benefits, they arranged a celebratory dessert after our meal. Although this usually requires an application three days in advance, they accommodated us flexibly, making it a memorable experience that I truly appreciated. For the accompanying baby, they provided a crib, diaper pail, mat, and more. We were also able to relax in a room larger than what we had reserved. The fluffy slippers, pajamas, pillows—everything about the bedding was incredibly comfortable and allowed me to sleep soundly as always. When the baby spilled milk on the comforter during our stay, their response was swift and efficient. Even though I offered to pay for cleaning costs at checkout, they assured me it wasn’t necessary. Breakfast was delightful as well; we enjoyed delicious food while taking in stunning views at our leisure. Every time we visit here is special because of their unique melon juice that no other hotel offers. This time around there were changes in their system—parking tickets and breakfast coupons were no longer issued—but these small adjustments made everything feel more efficient overall!

  • 4.00
    nyapiyo

    I was recommended a ...

    I was recommended a room upgrade, but it felt a bit odd that the price difference was not disclosed until I specifically asked, despite being told it would be slightly cheaper than the regular price and hearing repeated explanations of its benefits. Additionally, there were some issues such as finding false eyelashes on the hand soap in the room (I don’t use them, so they were likely left by a previous guest) and noticing that the information sheet in the room had a different room number written on it, which momentarily made me think I had entered the wrong room. I understand there are many international guests and staff members must be very busy. However, as I plan to continue using this hotel regularly, I would appreciate it if these small details could be given more attention.

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  • 5.00
    あんこ14

    It was very comfortable.

    I stayed with my slightly disabled mother, my 1-year-old son, and my sister, and we had a very comfortable stay. The room was spacious, and the view from the window was excellent. The breakfast in the morning was also very delicious.

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