รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Nikko Tokyo Daiba - 5หน้า

(โตเกียว/โอไดบะ) [ทั้งหมด 882 ห้อง]
คะแนนรวม
4.54
ยอดเยี่ยม (337)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.63
  • สิ่งอำนวยความสะดวก
    4.57
  • การบริการลูกค้า
    4.62
  • อาหาร
    4.48
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.36
  • ความพึงพอใจ
    4.57
  • 5.00
    でっぶ

    It was a wonderful Hotel.

    It was an excellent hotel with nothing to complain about. Thank you very much. I will stay again. However, the service at BEI CHARME Esthetics & Relaxation, a tenant within the hotel, was extremely rude. During the counseling session, the receptionist neither brought the menu nor the medical questionnaire and remained seated at their desk more than 10 meters away, responding with a half-smile throughout. It was supposed to be a gift for my wife, but it ended up being an unpleasant experience. During her treatment as well, she mentioned that they made comments like "This esthetic is not for people in their 20s" with a half-smile, which made her angry. It was terrible. Although I understand that this is a separate tenant within the hotel premises and not directly related to your accommodation services, since it happened during our stay at your accommodation, I hope some improvements can be made regarding this matter.

  • 5.00
    華&華花＊花

    It was my first stay...

    It was my first stay. The accommodation is conveniently located near Daiba Station, with easy access and surrounded by commercial facilities, making shopping very convenient. The hotel upgraded my room, which was a pleasant surprise. Although there were many group guests, including international visitors and students on school trips, it didn’t bother me as they were on different floors. Breakfast was crowded but managed smoothly with an additional time-shifted area set up temporarily. I would love to stay here again. Thank you!

  • 5.00
    mimoza0318

    Thanks to the room u...

    Thanks to the room upgrade, the night view was absolutely stunning, making it a truly wonderful evening. I would love to stay again.

  • 4.83
    おでこにうにうに

    It became a special day.

    We chose to stay in an Executive Floor room for our wedding anniversary to experience the special feeling of using the lounge. From the moment we checked in, we were treated with such care that it immediately felt extraordinary. Completing the check-in process while enjoying cake in the lounge was a first-time experience for us. We used the lounge in the evening, at night, and in the morning, and found a wide variety of drinks as well as delicious snacks and cakes. Even during nighttime hours, light meals were available until closing time. Despite being on a long weekend's first day, it wasn’t crowded, allowing us to relax comfortably. Although we couldn’t reserve a room with a view of Rainbow Bridge initially, we were upgraded on arrival due to availability! The room was more spacious than what we had booked and offered stunning views of Rainbow Bridge—it was truly touching! Breakfast on the 30th floor exceeded our expectations; though I thought there might be limited options for a buffet-style meal, there was an impressive variety of bread, fruits, and more that left us fully satisfied. We would love to stay here again!

  • 5.00
    たばたばちゃん

    I stayed at the acco...

    I stayed at the accommodation for the first time on the day of a concert at DiverCity Tokyo. My room was upgraded, making it incredibly comfortable, and above all, the view from the window was breathtaking. Living in the suburbs, I don’t usually see such sparkling nightscapes, so I got excited and ended up taking lots of photos and videos with my smartphone. The only regret I had was that I couldn’t eat much breakfast, possibly because I was tired from the concert. Even though they prepared a delicious-looking omelet for me at a window-side seat on the 30th floor, I could only manage some juice, bread, salad, and sausages. While I apologized to the staff who guided me to my seat, I also felt very sorry towards the chef. So next time I stay here, I'll make sure to enjoy breakfast properly!

  • 4.50
    さくらベリー

    Comfortable Accommodation

    It was my first stay at this accommodation. The guest room was well-maintained and clean, and both the lobby and rooms were quiet, allowing for a relaxing staycation. Breakfast could be chosen from three restaurants, offering a variety of options which I found great. I opted for the buffet breakfast, and as expected, it was very delicious. The night view of Odaiba from the guest room was absolutely stunning!

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  • 4.20
    トモブー２０００

    I had a relaxing stay.

    I made a reservation about a month before the stay because my niece asked me to accompany her and her child to Disneyland. We wanted a spacious room for 3 adults and 1 elementary school child, and it was exactly as we hoped—a very spacious, comfortable, and lovely room. The child especially liked the separate bath and shower design, even saying they preferred it over hotels with large onsens. This made me happy as the one who made the reservation. The only issue was how long check-in took. We arrived tired at around 9:30 PM to find three groups waiting at the front desk. However, those ahead of us were taking so long that we had to wait for quite some time. Perhaps this was due to many foreign guests? My own check-in process was quick, but there seemed to be too many people whose procedures took too long—it was exhausting and frustrating after such a tiring day. The view from the window was also great, and I think it's a good hotel overall. If I have another opportunity, I would like to stay again. Thank you for your hospitality!

  • 5.00
    あおももゆづ

    It was comfortable!

    For attending the live event and mobility show, I stayed at Grand Nikko Tokyo Daiba for the first time due to its convenient location near both venues. The distance from the station, staff service, breakfast at Tamakagari, clean room, comfortable bed, and the view from the room were all excellent. I would love to stay here again when visiting the area.

  • 4.67
    わぁーぼー

    It was excellent.

    The room was clean, had a great view, and was wonderful. I opted for the breakfast included option, but it was a bit disappointing to wait over 30 minutes to get inside as there were many foreign guests lined up at the breakfast area.

  • 4.50
    歌舞伎姫

    I was able to rest.

    I wanted to stay in a Room with an ocean view, and my wish came true. Breakfast was quite crowded as the restaurant on the upper floor was closed. Most of the guests were foreigners, and there were some differences in customs, such as finding luggage placed on seats I intended to sit at, requiring me to find another spot. The food was delicious.

  • 5.00
    くすりん

    HOTEL with Excellent Hospitality

    This was my second stay, and just like before, the service was excellent, making my stay very pleasant. I have no complaints at all, but with new hotels continuously opening in Tokyo, some may find the age of the bathroom facilities a bit noticeable. Personally, I enjoy this retro feel and am very satisfied. Additionally, being able to choose room service for breakfast is perfect for someone like me who enjoys a leisurely meal. This is definitely an accommodation I would love to stay at again when visiting Odaiba!

  • 5.00
    @ada@

    Excellent

    I stayed here during a business trip. Although I checked in late and couldn't relax much, the hospitality and service were absolutely perfect. I chose this place because I wanted to relax even with a short stay, and it exceeded my expectations with its exceptional service and high-quality Room. I'm truly glad I chose this place. I will definitely use this accommodation again without hesitation for future business trips. Thank you very much!

  • 4.83
    サフィール ふぅ

    This was truly the last!

    Thank you very much. We had a wonderful and enjoyable trip to Tokyo. It was our dog's first time staying somewhere other than home, and he kept wagging his tail the whole time, so we believe he was extremely happy and had a great time. Finding a good hotel that allows dogs is quite difficult, but Hotel Nikko was an excellent choice where both humans and pets could be fully satisfied. The breakfast was delicious, and we were very pleased with our stay. Thank you so much again. We would love to visit again in the future!

  • 5.00
    ひこうきぐも2

    The space feels comfortable.

    I stayed in an Executive Room. The hallway and the room were spacious, and since I had recently been staying at compact but not inexpensive city hotels in the city center, I thoroughly enjoyed the pleasure of a hotel stay after a long time. I often have trouble sleeping at hotels, but the bed suited me perfectly, and I slept soundly. When there is a live event nearby, this will be my go-to accommodation.

  • 4.67
    kk5145

    The night view from ...

    The night view from the Room was beautiful. The service was excellent, and the Room was spacious enough. The breakfast buffet could be improved a bit more for a better experience. There is a convenience store at the entrance, open 24 hours, which is very convenient.

  • 4.50
    torukyoko

    Great with lounge access!

    I had a very pleasant stay with an excellent value Plan through IKYU. Thank you very much. I'll definitely choose this place again next time!

  • 5.00
    unam

    [Ultimate] Exceptional Plan for Solo Travelers

    I had an incredibly busy work schedule and just wanted to relax by the sea and catch up on my reading. So, I managed to carve out some time and visited. The result? It was absolutely amazing! First of all, the tea in the lounge was delicious (super important). They offered herbal teas and decaf blends created by Lupicia, which were a delight for a tea enthusiast like me. Especially noteworthy were the herbal teas. While many hotels tend to serve hibiscus-based teas, this Hotel provided rooibos-based flavored teas as well as chamomile-lavender blends, which made me very happy. It was a truly luxurious tea time. There were also cookies and dried fruits available. During afternoon tea or cocktail hours, staff members kindly checked in with guests so I didn’t miss out while engrossed in my book (laughs). Since I don’t eat much at once, having small portions of lasagna or mini burgers from the lounge was more than enough for dinner. The variety of alcoholic beverages seemed impressive too—though I don’t drink myself—but it would surely be enjoyable for those who do. Back in my Room, I enjoyed some tea from the fridge (everything inside is complimentary) along with room service fruit platters while gazing at the sea and reading until I drifted off—a perfect holiday experience. By the way, there’s also Lupicia tea provided in your Room along with four 500ml bottles of water. While it’s convenient for making your own drinks, personally I found it easier to enjoy tea at the lounge instead of boiling water myself. (For non-drinkers like me: while beer or wine is nice for others, replacing them with 100% juice instead of zero-calorie cola would be greatly appreciated!) In the morning on the 30th floor dining area where Japanese breakfast is served—the staff thoughtfully pointed out that “you can get a great view of Rainbow Bridge from here.” Enjoying breakfast while overlooking such scenery felt so relaxing! Aside from traditional Japanese set meals there were buffet options including bread rolls scones muffins yogurt etc., but unfortunately my midlife stomach couldn’t handle much beyond admiring them wistfully (teary-eyed). Almost forgot about using up Hotel credits! Ended up splurging entirely on delicious Lupicia teas at their pastry shop instead—no regrets! This Plan offers one unbeatable way to refresh yourself within Tokyo—I’ll definitely return!

  • 5.00
    tidarium203

    It was very comfortable.

    I stayed here for the purpose of participating in Ultra 2025. I chose the Single Plan and had a very comfortable stay. I used the ticket for room service after a tiring night at the live event. The service was excellent, and the bathroom was very user-friendly, with a touch of luxury unique to an established hotel. I will definitely stay here again.

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  • 4.83
    ひろみやけ

    The Plan was great.

    Enjoyed a wonderful Plan with a 22-hour stay, great Room, and included breakfast.

  • 4.83
    beefrog

    Girls' Trip to Enjoy the Club Lounge

    During our stay amidst the approaching typhoon, we experienced occasional rain and even the possibility of heavy downpours. We decided to head to the Hotel early, leave our luggage, and take a stroll around Odaiba. As we approached the front desk, a staff member with a trainee badge promptly greeted us. Upon giving my name, they guided us smoothly—leaving a great first impression. The training is clearly well-implemented. We were able to check in early and start relaxing in the lounge. Battling the typhoon's humidity left us feeling drained, but this was like heaven—a perfect moment of relief. The lounge atmosphere was impressive; drinks and snacks were of high quality. The tea selection from Le Couple had many varieties that delighted my friend who often orders from them. With our luggage taken care of by staff, we went for a walk before returning for tea time to enjoy some delightful sweets. The cakes were excellent! While it should be expected at such places, it's not always guaranteed these days. Dinner time offered an extensive selection of alcoholic beverages including four types of craft beer on tap—a treat for beer lovers—and non-alcoholic cocktails as well. All light meals served were delicious too; we truly indulged ourselves. Although our plans changed due to the typhoon leading to an earlier check-in this time, my friend has already made another Reservation aiming for the club floor experience next time after being thoroughly impressed by this trip. Looking forward to staying again!

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  • 3.67
    らとまう

    A lounge where noise from the front desk area can be heard.

    Stayed on the Executive Floor with breakfast included for 3 nights. Satisfied with the room, fitness club, and the service provided by many staff members. Concerns and dissatisfaction: - The variety of light meals and breakfast in the lounge was less than expected. I had been looking forward to my stay and even checked YouTube beforehand to see what it would be like, but I was a bit disappointed. - In the lounge, we were informed that two people could not sit at larger tables. Some seats had signs saying "For groups of 3 or more." However, foreign couples or single guests (such as an overweight woman) were enjoying themselves on large sofa seats meant for about six people without any staff intervention, which felt unfair. Shouldn't there be consistent guidance? - Just beyond an automatic door near the lounge is a check-in front desk and sofas used by general floor guests. Groups of foreign tourists often lingered there or excited Japanese guests from general floors spoke loudly in high spirits. While it was very quiet inside the lounge itself, every time the automatic door opened, noise from near the front desk entered the lounge area unpleasantly—even at seats far from the entrance—making it quite bothersome. - One evening after returning from exploring town, I got into an elevator intending to close its doors when a nearby staff member asked me to wait so they could let several general floor foreign guests board with me instead of using another elevator (despite multiple elevators being available). It puzzled me why they insisted on cramming everyone into one elevator when others were operational; is it unreasonable not wanting to share such spaces unnecessarily? Personally, I don’t think so!

  • 5.00
    鳥のレストラン

    Thank you to the friendly, wonderful staff.

    We stay overnight in the Tokyo area a few times a year, but since my spouse developed mobility issues, it has been difficult to try a Hotel for the first time. This time, however, I contacted you in advance with several questions and decided to stay. Thank you to the person who emailed us during the Reservation process, and to the bell staff at the entrance for their quick assistance when they saw my husband’s difficulty walking. In particular, I am truly grateful to the woman in charge of fitness for her sincere support both before our stay and after check-in. Thank you as well to everyone at the club lounge and at the sushi restaurant—professional yet friendly, and always kind. The view goes without saying, but above all, it is the people who make this place exceptional. It was completely different from my old image of an Odaiba Hotel. The building has some age, but unlike newer Hotels, it offers generous public spaces with an elegant sense of openness. Everything was kept clean, and we were able to relax. We would love to visit again.

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  • 4.83
    ハムガミコ

    Thank you very much.

    I was impressed by the sincere service. The view from the Room was also great. I would love to use your service again. Thank you very much!

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  • 5.00
    水芭蕉と朝顔

    The staff's kindness and warm hospitality were outstanding.

    I stayed for one night with my elementary school-aged son, and the hospitality was truly exceptional. Every staff member we encountered was kind and attentive, the room was clean, and I was deeply impressed. Thank you for preparing a room with a great view despite our last-minute reservation. My child loved the scenery, and the night view was stunning. I am so glad we chose to stay at this hotel. We also used the pool, and my son was delighted by the kindness and attentiveness of all the staff members. The pool had just the right size for us to relax comfortably. We enjoyed summer fun in the pool as a parent-child duo while feeling safe throughout. The warm hospitality of all staff made our hotel stay an unforgettable summer memory. Thank you very much for everything. If we have another opportunity, we would love to stay here again!

  • 4.50
    舞よた

    The ultimate refreshment.

    We visit twice a year and always enjoy a luxurious and refreshing stay. However, we have concerns about the morning restaurant service. While we understand it can be busy, the reception staff could be more welcoming. Even when standing right in front of them, they often fail to acknowledge us until another staff member steps in. This creates an unpleasant start to the day. Additionally, we would appreciate proper management of children running around in the restaurant for a more comfortable dining experience.

  • 5.00
    サンタケ

    Relax with your family.

    A 1-night, 2-day stay with my grandfather and children. We were able to check in early, which allowed us to fully enjoy the lounge, sauna, and pool more than we expected. The pool is 20 meters long with three lanes and also features a jacuzzi. The bath area includes a sauna as well, and the sauna temperature was perfect. From 5 PM to 8 PM at the lounge, there were alcoholic beverages and light snacks available. We enjoyed dining together while making our own cocktails for fun. The food was delicious, especially the mini hamburgers which were easy to eat. We had breakfast at The Grill on 30th. Guests could choose between Japanese or Western-style meals while salads and fruits were served buffet-style. The smoothies and melon juice were incredibly tasty, and the dishes had generous portions that allowed us to relax during breakfast. Throughout our stay, all staff members provided excellent service with warm hospitality. Although it was just a one-night stay, it felt as relaxing as if we stayed for two nights! We would love to visit again as a family!

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  • 5.00
    あきめっくすー

    It was a comfortable Hotel.

    I stayed on the Executive Floor. I went to have a drink 20 minutes before the lounge closed as my errands ran late, but unfortunately, all the snacks had already been cleared away, and it felt like they were eager to close early. The breakfast I had in the room was Japanese-style with a variety of dishes and was delicious. It would be even better if the rice were slightly tastier. The view from the room was fantastic, and although the room itself wasn't very spacious, the large windows made it feel open and not cramped. The bathroom was well-designed and easy to use, allowing me to spend a comfortable night without any inconvenience. I would love to stay here again.

  • 5.00
    Eiichiさん

    The ultimate comfort.

    The staff's attentiveness and smooth movements were natural, and the subtle arrangement of facilities and essentials was impressive. I was satisfied with the thoughtful care of a "luxury Hotel."

  • 3.83
    ジャスミン:67

    Enjoyable Holiday

    The lounge staff seemed to be new, as I was guided to a dim two-person table in the corner despite it not being very crowded. I asked a more experienced staff member to change my seat after some time. I had high expectations due to the good reviews, so this was a bit disappointing. The hors d'oeuvres were limited in variety but enjoyable, and it was fun making cocktails and pouring craft beer myself. The room was compact yet comfortable and cozy. However, the bathroom felt outdated, and I could hear water running from other rooms at night, which made me think the facility might be slightly old. Overall, it turned out to be an enjoyable holiday. I'd love to visit again. Thank you!

  • 4.00
    janbahawaii

    The Hotel is old but well-maintained.

    Stayed at Grand Nikko after a long time and enjoyed afternoon tea and breakfast buffet. The accommodation is old but well-maintained, providing a comfortable stay. The peach afternoon tea, though offered by other accommodations as well, had excellent volume and balance. However, the breakfast buffet was disappointing. The glass plates for salad caused the vegetables to return to room temperature quickly, and the small dressing containers required frequent refills—better attention to replacements before guests notice would improve the experience. The yogurt was also served at room temperature without being placed on ice, which felt unsatisfactory. Additionally, the curry lacked ingredients compared to JAL Curry's strong image; it seemed like a cost-cutting measure and was quite disappointing.

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