รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Nikko Tokyo Daiba

(โตเกียว/โอไดบะ) [ทั้งหมด 882 ห้อง]
คะแนนรวม
4.54
ยอดเยี่ยม (352)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.63
  • สิ่งอำนวยความสะดวก
    4.57
  • การบริการลูกค้า
    4.64
  • อาหาร
    4.48
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.36
  • ความพึงพอใจ
    4.57
5.00
でっぶ

It was a wonderful Hotel.

It was an excellent hotel with nothing to complain about. Thank you very much. I will stay again. However, the service at BEI CHARME Esthetics & Relaxation, a tenant within the hotel, was extremely rude. During the counseling session, the receptionist neither brought the menu nor the medical questionnaire and remained seated at their desk more than 10 meters away, responding with a half-smile throughout. It was supposed to be a gift for my wife, but it ended up being an unpleasant experience. During her treatment as well, she mentioned that they made comments like "This esthetic is not for people in their 20s" with a half-smile, which made her angry. It was terrible. Although I understand that this is a separate tenant within the hotel premises and not directly related to your accommodation services, since it happened during our stay at your accommodation, I hope some improvements can be made regarding this matter.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5
  • 15/11/2025~
  • 2 คน 1 ห้อง
  • [Special Floor] Superior Twin Room on the 25th and 26th Floors with Rainbow Bridge View
  • รวมอาหารเช้า

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you for choosing Grand Nikko Tokyo Daiba. We are truly grateful for your kind words and feedback. However, we sincerely apologize for any discomfort caused by the service at our spa salon. Your valuable comments have been shared with the relevant department, and we will work promptly to make improvements. Thank you once again for sharing your thoughts with us. Grand Nikko Tokyo Daiba

ดูรีวิวทั้งหมดของGrand Nikko Tokyo Daiba