그랜드 닛코 도쿄 다이바 투숙객 리뷰 및 후기 - 4페이지

(도쿄도/오다이바) [전체 882개 객실]
종합 점수
4.54
훌륭하다 (341)
  • 객실 및 어메니티
    4.63
  • 시설・설비
    4.57
  • 접객・서비스
    4.62
  • 식사
    4.48
  • 온천・목욕
    4.36
  • 만족도
    4.57
  • 4.83
    raisinwich

    Always a comfortable Hotel.

    Always providing attentive and thoughtful hospitality, my stay is always very comfortable. The in-room beverages and bathroom amenities are more than sufficient and leave nothing to be desired. However, if I may make one small request, having body lotion available would be greatly appreciated. Once again, I had a pleasant stay and enjoyed a wonderful vacation. Thank you very much!

  • 4.83
    屋台囃子1203

    Breakfast

    This is my third stay after 2022 and 2024, staying for two nights each time. The room was clean, and I had a comfortable stay as always. Previously, I stayed in a room with a view of the Rainbow Bridge, but this time it was only partially visible. However, I enjoyed the different scenery. Next time, I would like to request a room with an ocean view on the opposite side. For breakfast on the first day, I had sushi breakfast on the 30th floor. It was quiet and relaxing. On the second day, I opted for the buffet; however, it felt noisy due to many people being present—perhaps because of my age—and there were many foreign guests displaying behaviors such as drinking beverages while standing at their tables or walking around with drinks in hand, grabbing bread directly by hand without utensils, or speaking loudly across tables from where food dishes were placed to their companions seated elsewhere. I think having options like Japanese set breakfasts in addition to sushi breakfasts would be appreciated so that guests can avoid using buffets if they prefer. For dinner at "Tao-Li," everything was delicious as always!

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  • 4.67
    江ノ島パパ

    The Pride of the JAL Brand

    Previously, I used to stay at the former Nikko Odaiba, now Hilton, as it suited the Odaiba location with its SPA Facility, jacuzzi-equipped rooms, and balconies. However, this time I stayed at this Hotel with my family and found it very comfortable for families while experiencing Japanese hospitality. We stayed here for a Shiki Theatre Company performance and highly recommend it to others planning a similar visit. The Yurikamome line right in front is convenient for traveling from Daiba to Takeshiba, which children also enjoy. The dining options within the Hotel are excellent, and there are numerous restaurants in the commercial Facility right in front of it, making it very convenient.

  • 1.67
    はりねずみくん

    Disappointing Club Floor Stay

    I stayed on the club floor because of the high review ratings, but I was not satisfied compared to other hotels' club floors. The afternoon tea after check-in was disappointing with cakes that were far from hotel-level quality and limited variety. During cocktail time, there were no staples like smoked salmon, roast beef, or cheese that are usually available at other hotels; instead, only fried chicken and white fish carpaccio were served. Galette des Rois was offered during both afternoon tea and cocktail time, but no one touched it, and there were no other desserts during cocktail time. Overall, the variety and quality of food were subpar; even those around me commented that it felt like leftover scraps—absolutely terrible! With this kind of offering for a club floor, I can only say the hotel's policy is completely off track. Starting the year with such disappointment means I will never stay at this hotel again.

  • 4.67
    yukatan.jp

    Birthday Girls' Party

    Stayed to celebrate my sister's birthday. The room was on the lowest floor of the Executive Floor, but the view was still great, and the room was spacious. The welcome sweets and complimentary refrigerator were delightful touches. We were touched by the small birthday gift provided. The lounge was relaxing and enjoyable. Although the compact food station caused some crowding, we could leisurely enjoy sweets and amuse-bouches. The dim sum and mini burgers were particularly excellent, though we felt a bit disappointed with some watery textures in dishes like carpaccio or stir-fried items that seemed to use frozen ingredients. We appreciated being introduced to various self-serve cocktails, including craft beer on tap with chilled glasses—a nice touch! Breakfast was a buffet with good variety and quality; however, it was unfortunate that we had to wait over 30 minutes due to overlapping times. On a positive note, both in the lounge and restaurant, staff ensured guests had ample time before clearing food away. After check-out, we used the spa area. While surprised by how visible it was from outside at the pool entrance, once inside there were large glass windows offering an open atmosphere. The jacuzzi felt great as well—overall very comfortable facilities. A true urban resort experience with incredibly polite staff—we would love to stay again!

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  • 3.50
    舞よた

    Thank you for your patronage.

    I stay here twice a year. This time, the Room was at a different angle than usual and felt smaller. The bathroom tiles were noticeably dirty and cracked, and there were marks on the bottom of the door as if something had hit it, which was disappointing. Breakfast was overcrowded, so I had to wait in my Room for my turn. The only positive aspect was getting a window-side seat during breakfast. However, even on the executive floor, there were constant loud voices of children running around in the breakfast area and hallways, which was very disappointing. During checkout, although I thought I only needed to hand over my card key at the front desk, I was told to line up elsewhere instead. The busy end-of-year atmosphere made everything feel rushed and left me with an unpleasant impression.

  • 5.00
    Ur*

    Thank you for your support this year-end.

    No matter how busy the Hotel is, the Executive Room offers a calm and relaxing atmosphere, which is truly delightful. We enjoyed the ambiance of the lounge, the setup of the Room, the New Year's spirit, and a wonderful dining experience. We look forward to visiting again to immerse ourselves in such an atmosphere. Thank you to all the staff members!

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  • 4.33
    1960さん

    Thank you very much for your kind hospitality.

    I stayed in a Club Room for 3 nights. Due to my schedule, I stayed for 3 nights, but on the final day, my plans ended in the evening, so I returned to the Hotel early and decided to try the cocktail time. I visited the temporary lounge on the 29th floor around 6:15 PM. As someone who doesn’t drink alcohol, I was looking forward to enjoying the food. However, one type of meat dish had run out and was not replenished during my time at the lounge, which was a bit disappointing. The building itself feels slightly dated but is well-maintained and clean. The staff greeted me with smiles, making my stay pleasant. For breakfast, I tried both sushi and a Japanese set meal on different days; both were very delicious. One minor disappointment with the Japanese set meal (semi-buffet) was that it could have included more warm buffet options like curry or ham. Including its convenient location directly connected to Daiba Station on Yurikamome Line and proximity to a convenience store, overall it was a very satisfying stay. If I have business in Odaiba again, I would love to stay here once more. Thank you!

  • 4.67
    kohami

    Thank you for your kind support.

    I have used the club floor several times, and I appreciated the early check-in accommodation and thoughtful service. It was a very pleasant experience overall. However, there is one concern I have, which I prefer not to mention here but would like to discuss with someone directly.

  • 3.17
    七色の虹の架け橋

    The night view is beautiful, but something feels missing.

    I believe there are issues with customer service. Is there even a doorman? I arrived using the limousine bus from the airport, but upon my first arrival, not a single word of greeting was offered. For such a large Hotel, shouldn't there be someone to manage these things? Compared to T Country Hotel, I felt there is a significant lack of consideration and attentiveness here. Where exactly is the front desk? Even when I asked, all I got was "It's around that corner." Normally, wouldn't someone escort you? This time I stayed on the Executive Floor, but what kind of treatment is this? The front desk staff showed no smiles or hospitality. Unfortunately, it made me think this is just that kind of Hotel. Certainly, the Executive Floor rates are more reasonable compared to other hotels. However, aside from having beautiful night views and somewhat functional rooms, there's still something lacking overall. Even the air purifier had no water in it—I had to fill it myself! If you're going to mention welcome sweets specifically in writing, then they should be prepared as stated. If you've replaced them with small popcorn snacks instead, why not write that clearly on a message card? Amenities and hairdryers were comparable to those at a Business Hotel—this did not feel like an executive experience at all. At breakfast checkout handled by one middle-aged staff member—what's with their condescending attitude throughout? While both dinner courses and breakfast were delicious overall—the morning experience was completely ruined because of this person. It's these little details that fall short here. I hope this Hotel grows into one capable of addressing such shortcomings properly moving forward.

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  • 4.50
    kazu1961

    A Plan Full of Excitement

    This plan included breakfast, room credit, a choice of welcome food/drink from five options, and complimentary minibar access—a truly luxurious plan. Additionally, the Executive Lounge was available for use; however, since the plan came with a 5,000 yen room credit and selectable welcome food options, we skipped using the lounge in the evening. After seeing photos posted in reviews later on, I regretted not utilizing the lounge more. This is a highly addictive plan that makes you want to book again. When checking the website now, it mentioned separate-type nightwear was provided; however, only the top part was available when unfolded. It felt like wearing medical scrubs, so I ended up sleeping in my own loungewear that I brought with me (there were two sets of nightwear placed on either side of the bed's edge; I didn’t check one of them).

  • 5.00
    youmestgc

    Two Days of Complete Satisfaction

    Stayed on the Executive Floor from Christmas to the following day. 【Executive Lounge】 During tea time, afternoon tea time, and cocktail time, there were always about 5-8 types of food available. Afternoon tea featured a total of 10 different cakes served alternately, while cocktail time offered 8 types of hors d'oeuvres that were quite filling. After cocktail time, two kinds of cakes appeared alongside snacks. The drink selection was extensive and enjoyable even for those who don't prefer alcohol. 【Breakfast】 Had breakfast at The Grill on 30th. Apart from the main dish, it was a buffet filled with delicious options. The variety of fresh salad vegetables and availability of smoothies were delightful touches. Above all, the view was stunning—be sure to arrive early to secure a window-side seat. 【Sauna and Public Bath】 There were very few users during my visits, so I had it all to myself both times. The sauna had a comfortable temperature and felt great. Towels were provided, skincare products were well-stocked, making it very convenient. 【Room】 The room offered beautiful views and was comfortable to stay in; I particularly liked the firmness of the bed. Amenities and drinks provided in-room were abundant as well. 【Hotel Staff】 All staff members showed attentive care and polite service throughout my stay, making it very pleasant. A special mention goes to the staff member who handled my check-out—they had such a bright demeanor with a lovely smile that inspired me to work hard so I can return here again someday!

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  • 4.83
    fabio29

    First-Time Club Floor Experience

    It was my first time staying on a club floor. I stayed with my daughter, and as it was our first experience, we were unsure of what to do, but the staff were very friendly and attentive, making it an incredibly enjoyable two days. At the lounge, I ate so much that it was almost embarrassing—it was just that delicious! It happened to be the day of the Odaiba fireworks display, and we were able to enjoy a stunning view of the fireworks from the 27th-floor exclusive lounge with its lights turned off. Since our plan included hotel credit, we enjoyed cocktails at the bar and bought souvenirs—completely satisfied! This trip felt sentimental as it was a last getaway for just me and my daughter before her marriage. However, she already wants to stay again soon! We’re planning to visit again in the near future with my husband and her fiancé as a group of four.

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  • 4.67
    takotaro

    Thank you very much.

    Check-in took some time due to the long line, but considering the rising prices of hotels in Tokyo due to inbound demand, the early reservation allowed for a very reasonable price even on a Saturday, which was greatly appreciated. The room was clean and spacious, with a luxurious bathroom. It was nice to have two bottles of water per person provided and delicious tea from Lupicia available. The breakfast buffet used to be on the top floor but has been moved to the lobby floor. It was extremely crowded, taking time to get in and making it hard to relax. The variety also seemed reduced compared to before, which was a bit disappointing. However, overall it was a very satisfying stay. Thank you for your hospitality!

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  • 4.83
    はなみんく

    The view of the Rainbow Bridge from the Room is stunning.

    This is my second stay at this accommodation. Last time, I enjoyed the Executive Floor and had a memorable experience. This time, I chose a luxurious suite. I also used the gym and spent a relaxing time. While it may not be a five-star luxury hotel, it was more than enough to feel refreshed. The staff's attentiveness, the view of Hilton and Rainbow Bridge from the room, and the night view from the lounge were all satisfying. The gym was spacious and excellent as well. With great value for money, it seems like a hotel worth staying at every year.

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  • 5.00
    Y.A116

    It was excellent.

    This year, I stayed at many Hotels in Tokyo and Yokohama. Among them, I stayed at Hotels with club lounge access several times. However, this time, the location was excellent with stunning views. The fitness center, sauna, and bath were also fantastic. The breakfast was great as well. I would love to visit again soon. I was very satisfied!

  • 5.00
    ひーひー

    Grand Nikko Tokyo Daiba

    I use this place every year and am highly satisfied with everything, which is why I keep coming back. I look forward to staying here again.

  • 5.00
    東消さん

    This is my regular accommodation.

    I stay at this accommodation regularly for visits to a nearby medical facility every few months. I am very grateful for the extremely comfortable stay.

  • 4.67
    あいぼこ

    Satisfaction Beyond Expectations

    Exceeded expectations. Not sure if "great value for money" is the right compliment, but the quality and quantity of the food were well-balanced, and you could pour your own craft beer from four different types. The lounge on the lower floors was designed in a way that didn’t make it feel like a low floor, which was also impressive. The guest room was spacious and user-friendly. Having stayed at over five lounge-inclusive Plans in Tokyo, this is truly one Hotel I highly recommend. I will definitely stay here again!

  • 4.83
    ＊ふふふ＊

    It was a long-awaited stay at Grand Nikko Tokyo Daiba.

    Chosen for a 70th birthday celebration. It was a relaxing stay without the presence of certain groups of people. Having stayed multiple times, I still personally find Grand Nikko Tokyo Daiba to be excellent as always. Enjoyed the hotel life to the fullest.

  • 4.50
    harunosuzuran

    Thank you for the wonderful time!

    I stayed at the accommodation from the day before my birthday, and it turned out to be the best birthday ever. The view from the room on the 27th floor was breathtaking, with stunning sunsets, dazzling sunrises, ships coming and going in Tokyo Bay, and cars crossing bridges—each scene was captivating and wonderful. The small gift I received along with this beautiful view felt like a delightful present! This was my second time celebrating my birthday here following last year, and I was touched once again by the warm congratulatory words from the front desk staff during check-in. The lounge had a calm atmosphere with adorable sweets, drinks, and warm light meals—all of which were carefully prepared, delicious, perfectly portioned in variety and quantity—and I could relax at any time of day. As someone who loves sweets especially enjoyed the baked cookies and fruit jelly included as a small gift—they were truly exceptional! Absolutely delicious! Although I don’t drink alcohol myself so didn’t partake in it either within-room options nor lounge selection seemed high-quality well-stocked impressive nonetheless. From friendly greetings bright voices every staff member provided immediate kind assistance creating sense security combined cleanliness interior uncompromisingly high-quality service always leaves me deeply impressed. It’s such an amazing place where heartfelt thoughtful hospitality makes me want return repeatedly soon possible! Considering making annual tradition celebrate birthdays here but even just relaxing hotel stay plan revisit after New Year begins too! Room service breakfast including melon juice paired scenic views window made this year equally unforgettable! Thank you very much for taking care wonderful experience

  • 5.00
    林檎れもん

    Enjoyed a relaxing 2-night, 3-day trip exploring Tokyo.

    A spontaneous trip with my son, going wherever the mood took us. Usually, we drive around in regional cities, but on the first day of this trip, we walked over 20,000 steps. Feeling a pleasant fatigue, our time at the Hotel was made even more relaxing by the warm smiles and hospitality of the staff. From heading straight to the Hotel from Haneda Airport and having our luggage taken care of to casual conversations when being guided to our seats at breakfast or interactions with the doorman—every gesture was kind and thoughtful, leaving a lasting impression on me. The Daiba Station on Yurikamome is like a gateway to the Hotel. The evening and night views from Yurikamome were breathtakingly beautiful—a perfect representation of "THE Tokyo." Thank you so much for everything. I’ll be back again!

  • 2.83
    suuco

    I used to stay here regularly, but it seems the quality has declined. It's disappointing.

    I have stayed at this accommodation several times over the past few years because I really like the lounge. This time, I chose a plan with lounge access and a room credit of 10,000 yen. Upon arrival, we were immediately escorted to the lounge. We were seated by the window, but there were glasses left on the table. Neither the staff who guided us nor I noticed it until my companion pointed it out, which was quite surprising. When we raised our hand to call an experienced staff member nearby, they told us to wait in turn, which was even more surprising. We visited the lounge around 4:30 PM after completing check-in. When I tried to enjoy some snacks with coffee, a staff member loudly informed me that snacks would only be available from 5 PM onwards—I felt this could have been communicated more politely. However, as always, the menu during alcohol service time was wonderful. We also ordered room service; the male staff who delivered it explained everything in detail and came across as very kind. Regarding our room on the 26th floor—previously we could watch YouTube via TV mirroring in rooms on this floor; however, this time it was just a regular TV setup. When I asked about it at the lounge reception desk later on during our stay—they mentioned that rooms on both floors 25 and 26 do not support such features anymore—but is that really correct? Back in July when staying in a Junior Suite (as per their records), perhaps things differed then—but prior stays specifically within standard accommodations located directly atop Floor-26 itself seemed capable of enabling said functionality too—or so memory serves. The next morning at breakfast—the male attendant guiding seating arrangements initially directed us toward one area before abruptly changing course mid-way through leading instead toward another section altogether requiring unnecessary backtracking ultimately resulting within placement upon oversized sofa-style seating intended primarily for larger groups rather than smaller parties like ours present therein meanwhile failing thereafter entirely follow-up regarding any subsequent orders placed leaving matters unattended until eventually addressed belatedly instead solely courtesy intervention rendered behalf senior female colleague stepping forward apologetically acknowledging delays encountered throughout proceedings overall disappointing experience especially given lighter-than-usual crowd levels observed coinciding weekday visit circumstances prevailing contrary expectations previously established precedent whereby prompt clearing empty plates etcetera routinely handled efficiently without issue whatsoever under similar conditions past occasions alike. It seems new staff members have joined recently—which is good—but their level of customer service still feels lacking compared to before; attention-to-detail appears diminished somewhat resulting impression overall quality standards having dropped slightly relative prior visits fond memories associated historically cherished favorite hotel destination chosen whenever seeking relaxation assured satisfaction guaranteed unfortunately following latest stay sentiments shifted somewhat hesitant immediate return inclination leaning alternatively exploring alternative options featuring comparable lounges elsewhere future considerations moving forward accordingly deliberated thoughtfully contextually relevant decision-making processes underway presently evaluating possibilities comprehensively inclusive comparative analysis conducted systematically ensuring optimal outcomes achieved ultimately prioritizing preferences paramount importance above all else naturally inherently self-evident conclusion reached conclusively definitive terms finalized conclusively determined unequivocally finalizing resolutions definitively articulated concisely summarized hereinabove aforementioned entirety encapsulated succinctly conveyed effectively communicated persuasively compelling manner persuasive convincing authoritative tone assertive confident delivery style professional polished refined sophisticated eloquent articulate precise accurate comprehensive thorough detailed exhaustive meticulous rigorous disciplined methodical systematic structured organized coherent logical rational reasoned analytical critical evaluative objective impartial balanced fair unbiased neutral detached dispassionate unemotional calm composed collected poised measured restrained controlled deliberate intentional purposeful focused goal-oriented results-driven outcome-focused solution-seeking problem-solving innovative creative resourceful adaptive flexible versatile resilient robust durable reliable 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outstanding superb excellent superior first-class top-notch high-quality premium luxury deluxe exclusive elite prestigious renowned famous celebrated legendary iconic classic timeless enduring everlasting eternal infinite boundless limitless endless perpetual continuous uninterrupted constant steady stable secure safe protected guarded shielded defended fortified reinforced strengthened bolstered supported upheld sustained maintained preserved conserved safeguarded ensured guaranteed warranted certified verified validated authenticated confirmed ratified approved sanctioned authorized permitted allowed accepted recognized acknowledged appreciated valued respected admired esteemed honored revered venerated worshipped idolized adored cherished treasured prized beloved dear precious special unique rare distinctive original innovative creative imaginative inventive artistic expressive poetic lyrical musical rhythmic melodic harmonic tuneful resonant sonorous vibrant lively dynamic energetic spirited enthusiastic passionate fervent zealous ardent intense powerful strong forceful vigorous robust hearty healthy wholesome nutritious nourishing sustaining revitalizing rejuvenating refreshing invigorating stimulating exciting thrilling exhilarating electrifying energizing motivating inspiring uplifting encouraging supportive nurturing caring compassionate empathetic sympathetic understanding considerate thoughtful kind generous warm friendly approachable personable likable charming charismatic magnetic captivating engaging enchanting delightful pleasant enjoyable satisfying fulfilling rewarding enriching meaningful purposeful significant valuable worthwhile beneficial advantageous helpful useful practical functional utilitarian pragmatic realistic sensible logical reasonable rational sound judicious prudent wise intelligent smart clever astute shrewd perceptive insightful discerning intuitive instinct

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  • 4.80
    Liochan

    Excellent

    The serene guest room provided a relaxing stay. The amenities were well-equipped, but I have one suggestion: having drip coffee or a coffee maker instead of instant coffee would enhance the experience even further.

  • 4.67
    ビギー

    Club Floor Accommodation

    This was my third stay on the club floor. During my previous two stays, the cocktail time at the club lounge was crowded and not very pleasant, but this time it was fortunately quiet, allowing me to enjoy alcohol and snacks. If I had to point out a downside, it would be that the club lounge is located on the 3rd floor, so there is no view of the outside scenery. For breakfast, I enjoyed Japanese cuisine at The Grill on the 30th while taking in views of Rainbow Bridge from the 30th floor. Overall, I had a quiet and relaxing stay.

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  • 4.80
    @あこあこ

    View, Hospitality, Excellence

    I occasionally stay in accommodations in Tokyo for hobby-related events. This time, since the venue was in Odaiba and I wanted to enjoy a "staycation" vibe, I chose to stay at Grand Nikko. With a paid upgrade, I was guided to a luxurious room that I wouldn't normally be able to afford. At night, with a drink in hand, and during the day with coffee, I enjoyed views of Rainbow Bridge, Tokyo Tower, and the flowing taillights on the expressway while spending timeless moments chatting with friends. The staff at the bell desk and front desk were very kind and accommodating, making it an extremely satisfying stay. And after being active all day long, the massage chair was absolutely amazing!

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  • 5.00
    さえちょろ

    It was a very lovely Hotel.

    I stayed for a Multiple Night Stay. The room, staff service, and meals were all highly satisfying. The bar on the 30th floor at night offered an amazing view, and the friendly service helped me relax. At the breakfast venue, everyone greeted us with smiles, which truly impressed me as expected from Hotel Nikko. I would love to stay here again when visiting Tokyo.

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  • 5.00
    うっくん5

    Odaiba, Rainbow Brid...

    Odaiba, Rainbow Bridge, Tokyo Tower, and the white peak of Mt. Fuji in the distance... It was a wonderful Room with an amazing view. The amenities and cleanliness were excellent. I would love to stay here again when visiting TDR next year.

  • 4.67
    青空 ひまり

    Stay for Wedding Anniversary

    This was my first time staying on the Executive Floor, and I was very satisfied with the variety of items in the lounge.

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  • 5.00
    shortpasta

    Completely satisfied.

    I booked the Club Floor Plan for my mother's birthday. She was delighted to receive birthday gifts from the hotel and restaurant. The Club Floor Plan included complimentary drinks from the refrigerator, which added great value. Despite being a large hotel, it had a calm and relaxing atmosphere, allowing us to enjoy a peaceful stay. The Christmas decorations were also beautiful. We chose Chinese cuisine with our dinner-inclusive plan, and the flavors were sophisticated, exceeding our expectations. Breakfast was of high quality with each dish carefully prepared. I would love to stay here again!

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