รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Mercure Wakayama Minabe Resort & Spa - 4หน้า

(จังหวัดวากายามะ/อำเภอฮิดากะ) [ทั้งหมด 323 ห้อง]
คะแนนรวม
4.17
(933)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.04
  • สิ่งอำนวยความสะดวก
    4.06
  • การบริการลูกค้า
    4.14
  • อาหาร
    4.28
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.33
  • ความพึงพอใจ
    4.19
  • 4.67
    梅ちゃんの母

    Excellent value for money!

    At dinner, the lean meat for the shabu-shabu was a bit tough. I would have preferred something softer, like pork belly. It was great to be able to enjoy a variety of drinks with the all-you-can-drink option. The food didn’t feel particularly special, but overall it was delicious. The miso katsu sandwich at breakfast was excellent! Regarding the open-air bath, it seemed that the men’s bath had about half the space compared to the women’s bath. My husband pointed out that it felt unfair, which made us laugh. We would appreciate it if you could consider switching them between evening and morning. Overall, it was very good value for money. This is our fourth Mercure Facility after Nagahama, Lake Hamana, and Ise, and this one was the best! It’s a Hotel we’d like to visit again. Thank you very much.

  • 4.67
    ぽんちゃん0412

    It was very good.

    The food was delicious, and we were very satisfied. There is a beach nearby and a large park, so the kids were happy. Just one thing: it was difficult to adjust the Room air conditioning, and it felt hot.

  • 4.67
    みーみー2023

    It was the best Hotel for visiting the plum grove.

    I stayed here to visit Nanbu Plum Grove. Even though it was a three-day weekend, the price was lower than I expected, so I was a bit worried—but it exceeded my expectations. Meals are buffet-style with a wide variety, and the desserts in particular were delicious. However, the lounge was crowded. There were long lines at check-in and check-out, which was disappointing. I would appreciate it if you could make some improvements during peak times—for example, increasing the number of tongs for snacks or setting up two pickup stations.

  • 5.00
    あやこ５４１

    Great value for money

    Breakfast was varied and delicious. The lounge had high ceilings and felt very open; while the selection was limited, the nuts and snacks were more than enough to relax with. The view from the Room was also great and very refreshing.

  • 5.00
    おまもと

    Staycation

    Thank you for your hospitality. Overall, we were very satisfied with the dinner (beef shabu-shabu, roast beef, sweet shrimp, and bonito), breakfast items such as Eggs Benedict, and the ocean view from our Room. It was a Sunday stay, but it wasn’t crowded at all, so we had a relaxing and comfortable weekend. We already have a Reservation for next month to celebrate our anniversary, and we look forward to staying with you again.

  • 4.67
    べーり

    Thank you again for ...

    Thank you again for your hospitality. I stay here about once a month, and I have already completed the Reservation for next month and the month after as well. I look forward to it every month. The meal menu seems to have changed very little over the past few years, so I would enjoy it even more if there were a bit more variety.

  • 4.17
    テンちゃん5

    This was my third st...

    This was my third stay, and it’s always very crowded, so I wouldn’t recommend it for those who want a quiet, relaxing time. However, the value for money is good, and for families with small children it’s convenient: there’s a beach nearby, a well-equipped park next door, and a pool in summer—making it easy to plan family activities. One thing that concerns me every time is the free-drink area in the lounge. The man there is consistently not very friendly and doesn’t seem service-minded, which is disappointing. It negatively affects the overall impression of the Hotel stay, so I think staff training should be improved. The food is fairly good.

  • 4.17
    ゲスト

    The air conditioning was disappointing.

    It was a very beautiful Hotel. The meals and the baths were absolutely wonderful. However, one thing was disappointing: the air conditioning was too warm, and I had trouble sleeping. It would be perfect if guests could adjust the air-conditioning Facility individually. Please consider this. I would like to visit again.

  • 4.17
    ルン。

    The Room’s bath and ...

    The Room’s bath and washbasin feel a bit dated, but there is an excellent large public bath, so it didn’t bother us much. The meals were delicious. All the staff in charge at the dining venue were pleasant, so we could enjoy our meal comfortably. The venue was spacious and relaxing, and it was great that we could choose our own seating. We would definitely like to visit again.

  • 4.67
    大津太郎さん

    Grand Mercure Minabe

    Both the bath and the meals were excellent. The only disappointment was that there was no proper futon mattress; instead, I slept on a sheet laid over a cushion. It wasn’t very comfortable, and that was really unfortunate.

  • 4.83
    みみいつきもぺすー

    The meals were excellent!

    I’ve stayed at other Mercure properties several times, but the food here was the best. The menu wasn’t very different from others, but for some reason it tasted exceptionally good. During my Multiple Night Stay, I was disappointed that only fresh towels and toothbrushes were provided. I would have appreciated it if you could have replaced items that clearly needed to be new, such as cups.

  • 3.50
    スーパー元気印

    All-inclusive is great!

    The lounge offers more than just a welcome drink; it’s a comfortable space where you can relax for an extended period. As a result, it was always bustling with activity. If I may suggest, having benches or simple beds for outdoor relaxation after using the sauna would be fantastic. Please consider this idea!

  • 4.67
    naka8305

    Best value for money

    I was initially concerned because it was in the 10,000 yen range, but it exceeded my expectations, and I was especially satisfied with the Onsen. If I may suggest, it would be great for elderly guests if the Onsen could be available from early morning.

  • 4.17
    愛媛の旅人

    Affordable

    This was my first stay at the accommodation. We stayed in a room with 4 beds for 4 people, and it was spacious enough. Being a corner room, it was the farthest from the elevator but had a great view, and we could enjoy beautiful sunsets. The unit bath was a bit disappointing. We used the lounge twice with the all-inclusive plan, and at the breakfast and dinner buffet, the tuna sashimi was incredibly delicious. There were also many stylish dishes to enjoy. I think this is an excellent value-for-money hotel.

  • 4.33
    ヨッシーMINI

    Canopus was visible.

    During my previous stay in summer, I enjoyed the path of moonlight, but this time in winter, I was able to see Canopus, which felt like it extended my lifespan. The room was spacious and comfortable. There were plenty of bath drinks available, which are sometimes missing at other Mercure accommodations. The staff were very attentive and greeted us warmly even when passing by in the hallways or parking lot, making the experience pleasant. The food featured many local ingredients such as tuna, pumpkin, and whitebait, all of which were delicious. The only downside was encountering a guest who did not follow proper etiquette in the bath area; however, this is not directly related to the hotel itself.

  • 4.00
    KOKI@

    More than worth the price

    Stayed on a Saturday at the end of the year. The Hotel was larger than expected, and perhaps because it was almost fully booked during this season, the lounge and dining areas were always lively. It might be more relaxing on weekdays. The Onsen and the view from the Room were both excellent. Thank you for your hospitality.

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  • 3.83
    べーり

    It was very crowded, so it felt a bit unsettled. During meals, it was too busy to proceed smoothly.

  • 3.50
    ルオト

    Waited and waited.

    When our family of 7 tried to check in at the Hotel before 4 PM, we encountered a long line resembling an expo pavilion. Since my legs hurt, I had my wife stand in line as well, and it took 40 minutes to complete the process. It would have been helpful if they had implemented measures like distributing numbered tickets! During dinner, it was extremely crowded, so we went for breakfast at the announced start time of 6:30 AM but ended up waiting again. We came for relaxation but left feeling exhausted.

  • 4.33
    サビキ釣り

    Minabe

    I was surprised to see a long line at the front desk after 3 PM check-in time. I decided to delay my check-in and checked in around 6 PM instead. The parking lot was already full, so I asked the front desk staff and parked at the edge of the entrance. Although our dinner time was set for the latest slot, it wasn’t crowded, and my family enjoyed a relaxing meal. We stayed in a room with four beds, which was spacious and comfortable. Breakfast was very delicious, and replenishment of items was quick when they ran out. The cleaning staff greeted us politely, and the foreign female staff at the front desk provided clear explanations with great courtesy. The accommodation cost was very reasonable, yet we were extremely satisfied with this excellent hotel. In the morning lounge, only coffee is available; having soft drinks for children would make it even better. We would love to stay here again!

  • 2.67
    ぐらめる

    Even during the New Year holidays,

    Arrived at 3:00 PM The lobby was already crowded with a long line. Check-in process started at 4:00 PM without even a single "Thank you for waiting." The Facility is severely outdated and far from clean. Amenities were minimal, with only a toothbrush provided. Even though the price is low, basic necessities should be available. While it wasn’t as concerning in Awaji Island, I won’t be visiting Minabe again. Not recommended.

  • 4.67
    マ-さん

    There were many children during the weekend.

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  • 4.33
    chaytea

    New Year's Stay

    Stayed from January 3rd to 4th with three families. The room was great, and the bath was excellent. Although there were many guests, we could use the shower without waiting. In the morning, we enjoyed seeing the sunrise. There was table tennis, and the kids had a lot of fun. However, the meals were disappointing. We were with children, but there was no apple juice or curry... I understand since my child is a picky eater... Also, there were few types of sashimi available, and although it was New Year's and crowded with guests, there was a long line for food. Even just getting white rice took quite some time. We've been to various buffets with kids before, but this one was the most disappointing in terms of meals. Other than that, everything else was great!

  • 2.83
    なおさんa

    Not what I expected.

    The resort atmosphere was lacking due to the presence of too many small children. It was too noisy to relax.

  • 1.67
    2201h

    New Year's Holiday

    Stayed for 2 nights and 3 days from the 31st to the 2nd. The front desk was crowded, there were lines for the elevator to the 7th floor, and at the buffet, we had to first grab a tray and search for a seat. Finally managed to eat amidst the noise. New Year's dishes included kamaboko (fish cake), black beans, gomame (dried sardines), and namasu (pickled vegetables). It felt like eating a bento at a busy train station. The buffet dishes ran out quickly due to too many people, and it was mostly the same items over two days. The bath was nice with an open-air bath available, but all sinks were occupied so I only soaked in the bath. There’s nothing around Hotel, and since lunch wasn’t served inside Hotel either, we had no choice but to take a train to Shirahama. Wanted to relax in the lounge but it was always full.

  • 3.17
    す@

    It was surprising to...

    It was surprising to see so many guests, likely due to the year-end season. At the buffet and free drink area, there were many guests with poor manners, causing spills and rushing behavior. I would have appreciated guidance on upgrading the Room for an additional fee. This stay gave me a clear impression of what Grand Mercure is like.

  • 4.17
    にゃんたてるま

    We had a great time.

    The dinner buffet's tuna and sweet shrimp were incredibly tender and sweet, leaving a lasting impression. However, due to the season, there were many children without masks coughing, which made us concerned about infections. Unfortunately, as expected, one of our family members fell ill on the way home. Additionally, while there was a hot water pot in the Room, there were no tea bags or similar items provided, so we ended up drinking plain hot water—it felt a bit lonely. On the other hand, there was an area where alcohol and other beverages could be enjoyed freely—a delightful service for those who love drinks. This is a Hotel I’d like to casually visit anytime without hesitation. The bath facilities were also clean and very pleasant to use.

  • 4.50
    yossy 714

    Indulge in the luxury of doing nothing.

    This was my fourth visit. I have visited with my daughter and friends before, but this time I enjoyed a blissful time alone. I indulged in drinks at my own pace, relaxed in the Onsen, and thoroughly enjoyed the meals. The hamburger and Wakayama ramen were delicious. I will definitely visit again. Thank you very much!

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  • 5.00
    ルルミミ

    Very satisfied, excellent!

    It was my first all-inclusive experience, and I was extremely satisfied with everything, including the dinner and breakfast, lounge, Onsen, and room. The price is very reasonable, so I would love to visit other Mercure facilities as well. I will definitely use this service again.

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  • 4.83
    FEED

    Excellent views, service, and meals—almost perfect satisfaction.

    The seaside Hotel offers great views, with meals and service provided by young, energetic staff, creating a pleasant experience. Although it is a bit far from Shirahama, it offers excellent value for money, and the meals in the morning and evening were "luxurious." Next time, I plan to stay for about 5 nights due to its great value.

  • 4.50
    mayu-mako

    Grand Mercure Wakayama Minabe Resort & Spa

    I often used this accommodation during the Daiwa Royal Hotel era, but this was my first stay in Minabe. After stopping by Mount Koya, we arrived at 4:45 PM, and the lounge was open. We were informed that beer would be served in a few minutes and enjoyed a relaxing time. Initially, our room was Japanese-style, but we requested a twin room if available. Since there were many requests for Japanese-style rooms that day, they kindly accommodated our request for a change. Dinner featured a variety of Japanese, Western, and Chinese dishes including Pacific saury sushi and dishes using pickled plums. There were also meat dishes, sashimi, hamburgers, ramen noodles—and desserts ranging from Mont Blanc to cookie puffs and soft serve ice cream! The drink selection included both soft drinks and alcoholic beverages with plenty of options to choose from. Although the lounge was available after dinner as well, we were too full to go (laughs). Breakfast included delicious salmon eggs benedict and fresh salads—showcasing great effort by the staff. It seemed like there were many guests accompanied by elderly parents during this visit. The buffet trays placed on carts designed for seniors are an excellent idea! Additionally, dirty plates were promptly cleared away which made dining very pleasant. As an IKYU.com Diamond Member booking through their platform—I even received souvenirs! I felt almost guilty about finding such an incredible deal on accommodation (I check daily). With its rebranding from Daiwa Royal Hotels—the interior design remains familiar yet functional for us; making it very user-friendly overall. We did encounter one small issue when the safe in our room wouldn’t open—but upon calling reception—they immediately came to resolve it without delay! At night while using the outdoor bath area—an elderly guest seemed unable to locate or recognize where doors leading outside began due likely poor eyesight under dim lighting conditions; assisting them inside safely highlighted how glass doors might benefit clearer signage indicating entry/exit points despite potential aesthetic compromises. Personally speaking—it’s truly one of my favorite hotels without any complaints whatsoever! I’ve already booked another stay next month at Hamana Lake location too! To all hardworking staff members—you seem busy yet welcoming every time; please continue maintaining these high standards as I look forward eagerly returning again soon!

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