รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Mercure Minamiboso Resort & Spa - 10หน้า

(จังหวัดชิบะ/เมืองมินามิโบโซ) [ทั้งหมด 197 ห้อง]
คะแนนรวม
3.96
(743)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.77
  • สิ่งอำนวยความสะดวก
    4.00
  • การบริการลูกค้า
    4.04
  • อาหาร
    3.94
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.13
  • ความพึงพอใจ
    3.88
  • 2.33
    ばーばー

    The Japanese-style r...

    The Japanese-style room was like a local Stays, with no sheets on the futon. At dinner, just standing in line with the crowd was exhausting. I had expected a bit more from the food, but I doubt I'll return. The next morning, I would have appreciated at least some water in the lounge. The children's play area looked fun and was nice.

  • 4.17
    めがね～！

    Capacity Overload?

    Used during New Year's holiday. Due to the winter break, there were many families, especially with small children. While parents were enjoying all-you-can-drink alcohol in the lounge, children left in the spacious kids' area were vomiting or spilling drinks. Families were pushing tables together and starting drinking parties, but just because it's all-inclusive doesn't mean you can do whatever you want, right? Many incidents made me frown. The bath was also extremely crowded. There were toddlers who might not have washed properly and babies who seemed to have relieved themselves in the bath. I knew it was a family-friendly hotel, but not to this extent. The large bath felt small for the number of people, and it was somewhat unpleasant, so I used the bath in the room. I came to enjoy the onsen. The meals were varied and delicious, with many creative dishes, but it was so crowded that I couldn't see everything! There was always a long line in front of the restaurant, and we couldn't enter even at the scheduled time. Many people, perhaps not used to buffets, were lining up like in a school cafeteria, which was a bit frustrating. Maybe they should inform guests that they don't need to line up? The staff were all pleasant, and the ocean view room was beautiful and very satisfying, but I felt there were too many guests. It's not the hotel's fault, but maybe due to lack of control? Or because people were excited for New Year's? There were many unruly guests. I would like to visit again during the off-season.

  • 4.67
    jun86

    New Year's Holiday

    This was my first visit to Minami Boso, and I was captivated by the magnificent nature. Although Grand Mercure Minami Boso offers simple services, I was highly satisfied with everything, including the location and the size of the room. The room was a standard twin with an ocean view, and it was spacious, with the setting sun being particularly beautiful. The bedding was clean, and the firmness of the bed was just right, allowing for a very comfortable sleep. The buffet-style meals were varied and delicious. Personally, the soft serve ice cream and tantanmen were exceptionally tasty. During the busy New Year's period, dinner time was quite crowded, but I thought this was unavoidable due to the season. Also, the large public bath had only the open-air bath as an Onsen, and it was a bit disappointing that it was crowded as well. Nevertheless, I was impressed by the management policy of eliminating unnecessary services and skillfully streamlining operations while maintaining customer satisfaction across all age groups. I understood well why this property is a bestseller on IKYU. I would like to visit again during a less busy period. Thank you very much.

  • 3.67
    ab ab

    2024 New Year's Eve & New Year's Day Multiple Night Stay

    Stayed for a Multiple Night Stay with a dog. - As mentioned in the Review, the Room was old and had a very strong ammonia smell. However, the rules for staying with a dog were relatively lenient, which I personally appreciated. - The location of the lounge offers a perfect view of the sunset sinking into the horizon. The menu offered is on par with a Business Hotel, but if you lower your expectations, it was very good. - The food is delicious. There are efforts to alleviate congestion, but on New Year's Eve, it felt over capacity. - The service from the staff is excellent. - There were many children, making it lively. Everyone seemed happy, which was nice.

    • Review Image
  • 1.67
    キャラメルるる

    What is all-inclusive...

    I usually don't write reviews, but I wanted to share my experience because I cannot recommend this place for those who want to relax and unwind with their family. This time, I was looking forward to the all-inclusive feature, which was the highlight, but I was disappointed. Having experienced all-inclusive services overseas, the all-inclusive here was only within the service range of a good hotel. Lounge access starts at 3 PM... I couldn't even have coffee at checkout the next morning... shocking. Drinks at the buffet were served in paper cups... There were also drinks outside the large bath, again in paper cups... I would have preferred bottled water as a service. Out of the four family members, two are children, so there were only two bottles of water in the room. It was obviously not enough, so when I went to the front desk to ask for more, I was asked, "Why?" with a very puzzled look... Well, because it's not enough... I laughed. I feel like there are many hotels these days where you can get as much water as you want, so I was surprised again... First of all, upon arrival, none of the staff helped or greeted us, which was amusing. Since you have to handle your luggage yourself, it's better to think of it as a business hotel. Even in the room, you can hear the noise from the hallway clearly. There is no soundproofing at all. Maybe it was a mistake to visit at the end of the year, but there were guests running around until 2 AM, and when I asked the front desk to handle it, they didn't, leaving me sleep-deprived. I have no particular comments on the buffet or the bath. I visited with the intention of relaxing with my family at the end of the year, but it was a disappointing result. Due to lack of sleep, we couldn't enjoy the Southern Boso and returned home immediately the next day. The image of Southern Boso has worsened, and it seems unlikely that we will visit again. To top it off, there was a cigarette under the baby crib we borrowed... I was worried if it was stored in a smoking room?!

    • Review Image
  • 2.83
    年末旅行

    Year-end trip

    I stayed with my two daughters and our dog. Due to the large number of guest rooms, there was a wait to be seated for dinner, and it took time to line up for the buffet-style meal. As for the dinner menu, there were many items, but not many dishes I wanted to eat. The order of taking food was also inconvenient; first dressing, then salad, and side dishes, so I had to line up again for dressing after taking all the dishes. It would be better to improve this. Among the reservations I always make on IKYU, the dinner was not great. I understand the staff was busy, but the person grilling the hamburgers had a scary look and a strong tone. Breakfast was delicious. The bath didn't have many types, but the soft water and temperature were just right for me. The atmosphere was also nice. I was looking forward to the sauna, and I appreciated being able to use it in the morning, as some ryokans don't allow it. Although it was the year-end rate, the price was reasonable, so I felt it was not as enjoyable as I had hoped. It was disappointing that the usual satisfaction was not there.

  • 4.00
    ミルク王子

    Stays where you can stay with pets

    I used it for the first time. It's nice to have a pet-only room. There are dog runs in the front and back, but when I went, the back was too shady and a bit scary. The seaside dog run requires climbing a steep slope, and of course, carts are impossible. There's no place to leave the cart, so I could only look from a distance. The staff are kind, and there's an all-you-can-drink option. The food is varied and delicious. The bath was also very good. However, I was uncomfortable because when I opened the lid of the pet trash can, there was a pee-stained toilet sheet or something left on top, possibly from the previous guest. The toilet tray and the provided sheet didn't match in size, so I had to fold it in half to use it. There was only one treat and toy for two pets, so it was a struggle.

    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
  • 1.00
    残念すぎる2024

    Service that does not function as a Hotel

    Due to my daughter's cram school classes, we had almost no breaks, so we made a reservation at a nearby property that was available at the last minute, looking forward to our year-end outing. For two adults and two children (one elementary school student and one toddler), it was just under 140,000 yen, so we didn't have high expectations, but we hoped to enjoy a short holiday... After reading reviews, it seemed that check-in was crowded after 3 PM, so we checked in after 4 PM. At the front desk, we listened to the explanation, received the key, and carried our own luggage. We were looking forward to seeing what kind of room it would be, but when we opened the door, we were met with a unique smell (perhaps the body odor of the previous guest?) and a messy room. We were all stunned, including the children. We called out to the hotel staff, but it took a while for the person in charge to come, and we had to return to the front desk. After waiting for about 20 minutes, we were apologized to and told that another room had been prepared, but our mood was ruined. This was the first experience of its kind in my 40-plus years of life. Even during my student days, when I traveled to budget stays, nothing like this ever happened. If there had been no room available, I would have wanted to cancel the reservation and leave immediately, but there were no other hotels nearby, and we had the children with us, so we stayed for one night as planned, albeit with a heavy heart, but I don't think we'll ever visit this chain again. It became the worst memory of the year-end.

    • Review Image
    • Review Image
  • 1.00
    Merci beaucoup

    Do not stay

    Terrible property, almost like a scam. Stayed with a 2-year-old child. I wanted to stay at a place with facilities where children can play, and since it was the end of the year, I found a vacant room at the last minute and made a reservation. I was deceived by the beauty of the website. Even though it was the end of the year, I paid nearly 90,000 yen for one night, so I thought it would be a little better. 1. The bathroom is a unit bath at the level of a cheap business hotel. I think there are people who don't go to the large public bath in such a crowded situation, but this is too disgusting, and I don't want to let my child in. The toilet is old too, what is this, Showa era? 2. I was told to lay out the futon myself unless I requested it by 6 PM, so I reluctantly took out the mattress, and it was full of hair. Disgusting. 3. There are dirty stains on the wall. Overall, it feels unclean. I can't trust anything. 4. The buffet is crowded despite being time-limited. The lounge is the same. The so-called all-inclusive is just a name, even a family restaurant's drink bar is better. It's a joke for children. The bottles of water and tea you want to drink at night are only available for a fee and are overpriced. Everything is over capacity. I feel sorry for the employees, their eyes looked dead. I heard there are renovated clean rooms, and it might have been a little better if we stayed there, but I would still feel betrayed. They should be ashamed to call it all-inclusive. They should be ashamed to call it a hotel. They should close all the dirty rooms and operate only with clean rooms. They should stop the all-inclusive and offer better things for a fee. That way, the capacity might be a little more open, and they could regain the hotel-like quality that matches the price. This is the worst hotel I've ever stayed at, and my husband and I were bewildered. I wondered if they were underestimating us, thinking that even this would make families with children happy. I felt they were underestimating the guests overall. After giving birth, I stayed at only good ryokans with my child, but it was a mistake to think of a place with facilities where children can play as they grow. I will never stay at a property with the name Mercure again. I strongly advise others not to choose it. They should be ashamed of this state as a hotel business. People who are happy with this must have only stayed at extremely low-level business hotels. Maybe they should just do business with those kinds of people.

    • Review Image
    • Review Image
    • Review Image
    • Review Image
  • 3.67
    そぷりこちゃん。

    We reviewed various ...

    We reviewed various opinions about operations such as check-in and meals in advance. Check-in was done without much waiting, and the key collection was smooth as it was in a separate area. We were also guided on the approximate time for meals. Although there is no strict time limit, they request 90 minutes. Since it is advertised as all-inclusive, drinks are unlimited, but the lobby snacks? were at a snack level, mostly things that small children would enjoy. Basically, only sweet items are available. The meals are undeniably delicious, but there are many parts where replenishment is not keeping up. When you call out, they replenish, so the waiting time was a bit awkward. If you go to the bath amenities near closing time, there are no brushes or drinks, and it is not very clean, so it is recommended to go as early as possible. The morning bath was cleaned nicely, but the drainage seemed clogged, and the water was not flowing and was accumulating. Although we went for breakfast at the designated time, we had to wait, but we were called relatively soon, so if there are about 20 groups waiting, you can be seated quickly. There were many times when I thought there might be too few employees for the number of guests. Many items were not replenished, etc. However, many staff responded with a smile when spoken to, which left a very good impression. It's quite difficult, but I thought it was a Hotel I would like to visit when it's not crowded. Since most of the guests are families with small children, I don't think it's suitable for adults who want to relax. Also, when there are many people, the dining venue becomes far, so it might be inconvenient during the buffet. Thank you very much.

  • 3.00
    ゲスト

    When I opened the curtains in the Room, there was the sea!

    The room had a beautiful view of the sea and was very lovely! When we checked in and went to the room, it was just in time for the sunset, and it was beautiful. The only slightly disappointing part was the meals. It was great to have a wide variety, but it was quite challenging with children when we were seated far away. It might be better if we could sit closer to the food, or perhaps dividing the dining times could reduce the crowd a bit. The service felt a bit cold, and there were few smiles, which was a little disappointing. However, I think it's a great place for people with children! There are plenty of play areas, with places to play on both the first and second floors, and my child was very satisfied and had a great time!

    • Review Image
  • 2.50
    momosige

    Full of queues

    Long wait time at check-in, no seating guidance for meals, no guidance for parking or at the Hotel entrance.

  • 4.00
    そらマロン

    Overall satisfied, but the wait for check-in was too long and tiring.

    The lobby and bath were spacious and lovely. There were cleansing, lotion, and emulsion from Sekkisei, but it would have been nice to have body cream and hair essence as well. There were many types of drinks available after the bath, and they were delicious. The lounge was all-inclusive, and we enjoyed drinks and snacks. The view of the sunset over the sea from the lounge was beautiful. However, it was disappointing to wait in line for nearly an hour for check-in starting at 15:00. Shouldn't there be more reception desks? Also, the heating in the Room was not very effective. Overall, I am satisfied. Thank you very much.

  • 4.67
    チワチワ

    We stayed for one ni...

    We stayed for one night over the weekend. The Room, the large public bath, and the meals were all very clean and delicious, and we were very satisfied. However, there were some disappointing points: 1. We had to wait in line for more than 20 minutes to check in. 2. We were informed about the meal congestion situation at check-in, so we went for breakfast at a later time, but when we started eating at 9:15, we were told it was the last order, and we had to eat in a hurry. If everything starts being cleared away 30 minutes before, I would have liked to have been informed of that at check-in. Despite the time it took to check in, there was not much explanation, which was disappointing. If you are going to hand out an explanation paper while waiting in line, I would like a little more explanation at that time. Next time, I would like to avoid the crowded times and go on a weekday to relax.

  • 4.67
    sakura6ix

    The sunset was beautiful.

    This was my first time staying here. The Hotel was clean and well maintained, and I had a very comfortable stay. It was a bit disappointing that the Onsen only has an open-air bath, but it was spacious, and I also appreciated the partitions between the shower areas. Since it was a weekday in the off-season, I wondered if it gets more crowded in summer. Meals are buffet-style, and last order is 30 minutes before closing, so I recommend going with plenty of time. Above all, the best part of this Hotel is the sunset sinking into the sea—it was truly beautiful.

  • 4.67
    アロハ田中

    Full renovation Resort Hotel

    Stayed in an ocean view upper floor twin Room, with a large wall-mounted SONY 4K TV, Simmons bed, air purifier with humidifying function, stylish washbasin and bath; satisfied with all the Facilities. Chose an ocean view Room for the sea scenery and breathtaking sunset views. The Onsen open-air bath, sauna, spacious indoor bath, and relaxation room were all of high grade. The breakfast and dinner buffet had a wide variety of dishes and was satisfying; it was great that freshly brewed draft beer was available for unlimited drinking. The only dissatisfaction was that there was no Japanese tea at the drink corner. I think this is the best value for money Property in the Minamiboso area for sightseeing or golf stays. Fortunately, on the day we stayed there were no Chinese or Korean group guests so we could enjoy a peaceful resort stay.

  • 4.50
    はやはは

    Generally satisfied

    We go on an onsen trip with our family once or twice a month. We made a reservation during the summer campaign as it was newly renovated and stayed for the first time in mid-December. Recent reviews had several relatively low ratings, so we didn't expect much. We arrived earlier than expected, but since the room cleaning was completed, the receptionist was considerate and allowed us to enter the room immediately. We were very pleased. It was a Japanese-style room, but there was a shattered hard contact lens on the tatami mat, which might have belonged to the cleaning staff or the previous guest. (So, minus one for the room) We contacted the front desk to have the futon laid out neatly. Both dinner and breakfast were very delicious. We checked the congestion status on our smartphone and went after confirming there was no wait, but it was still crowded, and we waited for about 10 minutes. It would be nice if the restaurant and lounge could include sweet alcoholic drinks like plum wine and fruit wine in their alcohol offerings. My 15-year-old son loved the BLT burger and ate three of them! I wanted to try the lasagna introduced on the website, but it wasn't available during our stay, which was a bit disappointing. Overall, we were mostly satisfied. We plan to visit again with our family in February.

  • 4.33
    ケンさんですわ

    Best value for money

    This price, both software and hardware are satisfactory. The view is good, the Room is spacious, clean, and the staff's response is not bad. The meals are not bad either. The bath could be a bit larger, but since there were few guests, no complaints. I will repeat.

    • Review Image
  • 5.00
    パルト君

    Highly recommended!

    The resort atmosphere was full, and I was very satisfied with the food, drinks, and Room. I would like to use it again.

  • 3.83
    だぶるばぶる

    Excellent location

    I visited with my family, and despite being close to the interchange, it was located on a peninsula-like area jutting out into the sea, offering an excellent location with the sea nearby. The Facility was clean and comfortable. It was quite crowded due to the holiday, so we had to wait in line for both dinner and breakfast buffets. I think it would be helpful to implement measures to alleviate the congestion, such as dividing the dining times into early and late sessions. Also, we had a child with a birthday on that day and asked if they could prepare something like a birthday plate, but we were told it was not possible because it was a buffet. While we don't need anything special, it would be nice if they could accommodate certain requests for birthdays or anniversaries.

  • 4.00
    俊輔1

    I see.

    How is the meal?

  • 3.50
    旅博士

    I had high expectations for the Mercure brand, but I was disappointed.

    I have stayed at Mercure in Kyoto and Tokyo before, but this was my first time using the one in Minamiboso. Since pets are allowed, we stayed as a trial. In conclusion, it seems more suitable for families with children. I recognized it as a Facility not suitable for purposes like soaking in an Onsen or having a leisurely meal. ① We arrived in time for check-in, but there was a long line, and it took 40 minutes from arrival to check-in. Although there were four counters, I have never experienced such a wait, and I think some improvements are needed. (I thought it would be less crowded since it was a Sunday stay.) ② I think the variety of the buffet is not a problem, but it might be better to separate the areas for families with children and other guests. (It seems a bit noisy, and it might be dangerous as children run around.) ③ The all-inclusive is very convenient and probably well-received, especially by those who drink alcohol. I don't drink at all, but there are various soft drinks, which I think are sufficient. After 7 PM, it would be nice to have a few more snacks.

  • 4.40
    goldenx777

    Towel

    While we understand the need to cut costs, don't skimp on towels. We appreciate the improvement in the air conditioner's control panel, but is it really necessary to skip cleaning on the second night without giving guests a choice? With such half-hearted service at the current pricing, repeat customers might be deterred.

  • 4.50
    qtyann

    Things that caught my attention

    1. I used the lounge from 15:00, but there were no snacks that paired well with alcohol, only sweet items for children. 2. My wife mentioned that there were no shower caps in the bathroom. I don't drink much alcohol, so I had no issues with the bath, sauna, cold bath, or meals.

    • Review Image
    • Review Image
  • 4.67
    ぶんたん2019

    There is no place to sit when three people stay.

    We stayed in a twin Room with three family members. The sofa could be converted into an extra bed, and while the width was not an issue, the backrest of the sofa did not flatten, which made it uncomfortable when turning over, as it created a sense of confinement. Although it's understandable for an extra bed, it would be better if the backrest could also be flattened or if there was a sofa bed that could extend lengthwise. Additionally, with the sofa gone, there was only one chair left. There was no table either, so it was unfortunate that there was no place for the three of us to gather in the Room. Perhaps if we had paid more for a larger Room, these issues might not have been present. The buffet-style restaurant had a sufficient variety and quantity, and we enjoyed it despite being indecisive. However, if you end up at a table in the back, it might be difficult to go to the entrance area to get food, especially for those with mobility issues. It would be nice if they could prepare some trays with basic items. The bath also had a sauna, allowing us to relax. I would like to visit again.

  • 3.83
    ゴルゴジジ

    The food is mediocre...

    The food is mediocre. At Grand Mercure, the same dishes are served everywhere. Why is there no natto? Why is there no dried horse mackerel, even though it's in Minamiboso? It doesn't suit us elderly people.

  • 3.67
    エビワンタンメン

    I was disappointed with the management system of the Hotel executives.

    This is a review of my stay on November 30th. I had stayed here in early November as well, and I hesitated to revisit so soon, thinking the food might be the same and become boring. However, the official website mentioned "A special Christmas to enjoy with loved ones, Christmas buffet available from November 29th," so I looked forward to that menu. In the evening, I went to the dining area with high expectations, but where was the sautéed foie gras? The beef stew? The roast chicken? The Quattro Formaggi pizza? None of the menu items announced on the website were to be found. When I asked the staff, they said that due to a lack of ingredients, the only menu items available were sweet potato potage and strawberry Mont Blanc. I was deeply disappointed as none of the dishes I came for were available. What is going on with the management system of the executives? The scheduled cooking menu was not delivered even two days after the planned date. Such a failure to meet delivery deadlines should never happen. I have used the properties in Yatsugatake, Nasu, and Matsushiro, and although there are always some points of dissatisfaction, many improvements can be seen thanks to the efforts of the staff. However, with such sloppy management by the executives, the hard work of the staff striving to make it a good hotel is in vain, and it's unfortunate. As for the hotel itself, when I visited last time, I requested that the rules for lining up before dinner be clarified, and by the next morning, a sign saying "Please line up in a single file here" was posted in front of the restaurant. I think the prompt response is commendable. Also, while the younger staff perform their duties adequately, the older staff at the front desk, restaurant, and cleaning areas provide excellent service with pleasant greetings and smiles. There are also points I would like to see improved. As others have mentioned in their reviews, the buffet table in front of the entrance is inefficiently arranged in a circle like a school lunch line starting from the hors d'oeuvres. Because of this line, by the time guests reach the potage, their hands are full, and they cannot take the potage. Measures such as placing tape diagonally on the floor should be taken to encourage a single line per dish. I have few complaints about the hotel itself and would definitely like to use it again, so please ensure that the management does not disappoint guests in the future.

  • 4.17
    しーちゃん？

    The sunset was beautiful.

    This was my first stay. The weather was nice, so I had a great view of the sun setting on the horizon. The meals were more varied than I expected, and the burger made with freshly grilled pate was particularly delicious. There were many types of alcohol available, but since I can only drink a little, I wish there were more non-alcoholic options. The hojicha tea bags in the room were fine to drink, but they were expired. I walked the one-lap course on the walking path in front of the hotel, and the view was very nice. It was a cost-effective stay.

  • 3.83
    べべい

    Stayed with a 2-year...

    Stayed with a 2-year-old, a 6-month-old, and a dog from Sunday to Monday. Positive Points - The meals were so delicious that it was hard to believe it was a buffet. The replenishment was quick, and the staff's response was pleasant. - The property was clean, and the amenities were stylish and well-stocked. - The kids' room seemed enjoyable even on rainy days. - The dog-friendly room gave the impression of being thoughtfully designed for dogs. It was helpful to have dog treats, toys, and even wipes for paws after a walk. The shortcut to the dog run was convenient as it avoided passing through the entrance each time. Points for Improvement - Overall, the closing times are too early. The large public bath's hours are from 6:00 to 23:00, which is somewhat short. With the property being so well-equipped, putting the child to bed and then taking turns for a bath as a couple makes 23:00 too early. I saw several people returning to their rooms without being able to bathe. The drink corner outside the large public bath was almost empty by 21:30, with not even water available. The breakfast buffet was listed on the site as being available until 10:00 (last order at 9:30), but when we were having breakfast according to that schedule, we were told the last order was at 9:00. The food was quickly cleared by 9:00, and we couldn't enjoy it leisurely. I don't recall receiving a proper explanation at check-in, so I would like clear guidance. The lounge was well-equipped, but it was disappointing that the beer was cleared away early. It would be even better if there were non-alcoholic options. - The dog run is much smaller than it appears in photos. - If you arrive late to the buffet venue, you are guided to a room that looks like a former banquet hall, which is a bit disappointing due to its closed-off feel. - The bath was neither particularly good nor bad. - We arrived early and checked in before 15:00, but the impression of the receptionist at that time was not very good. Although we could check in before 15:00, we were told that the room key could only be given after 15:00, so we had to line up again to receive the room key. Despite writing various points, the comfort and satisfaction with the meals at this dog-friendly property were very high. I would like to visit again.

  • 4.83
    mimi from Tokyo

    This is my third sta...

    This is my third stay this year. The meals and the room were excellent, no complaints. I would like the amenities (shampoo, conditioner) to be a bit better. I will be staying again next month. I am looking forward to it.

จำนวนรีวิวและคะแนนเป็นค่ารวมจากรีวิวที่โพสต์บน IKYU.com และ Yahoo!トラベル
หน้านี้แสดงเฉพาะรีวิวที่โพสต์บน IKYU.com เท่านั้น