รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Mercure Minamiboso Resort & Spa - 4หน้า

(จังหวัดชิบะ/เมืองมินามิโบโซ) [ทั้งหมด 197 ห้อง]
คะแนนรวม
3.96
(748)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.77
  • สิ่งอำนวยความสะดวก
    4.00
  • การบริการลูกค้า
    4.04
  • อาหาร
    3.94
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.13
  • ความพึงพอใจ
    3.88
  • 4.33
    プルートグーフィ

    Excellent value for money.

    We stayed for one night on a weekday Thursday in February, for two people. About half of the guests were families with small children, and it was crowded despite being the off-season on a weekday. The lounge at 3:00 PM was full, but when we went at 4:00 PM there were a few seats available and we could relax. The dinner buffet was very satisfying for this price. However, on high-season weekends the price is about three times higher, so I don’t think it would be worth it then. Our Room was on the 7th floor; it was spacious, the bed quality was excellent, and watching the sunset was wonderful. Around 8:00 PM I went to the women’s large public bath, but it was extremely crowded and there were too few vanities to use. The Room vanity also serves as the sink area, but it is narrow and there wasn’t enough space to lay out cosmetics, which was inconvenient. When we entered the Room, the deodorizer scent was very strong—so much so that I wondered if they had tried to cover up an odor. Other than these points, we were very satisfied with this Hotel.

  • 4.50
    エフケン

    Even though it was a weekday, it was very crowded, which made me realize this is a popular Hotel!

    I stayed for one night on a weekday (Monday). What surprised me first was how crowded it was. There were many families with children, but also lots of couples and pairs, and it really felt like a very popular Hotel. One great point was that the meals were far more luxurious than what’s shown on the website. Dinner was impressive, with salads, Chinese dishes, and Western options, plus plenty of seafood such as grilled shellfish! There were also drinks including alcohol, which was excellent. They even had kid-friendly items like takoyaki and fries, so I could see why it’s so popular with families. Breakfast also had crowd-pleasers like seafood bowls and curry. The in-house Facility areas were also nice, with lots of play equipment for families. The bath area felt very clean and pleasant, but if I had to say one thing, I think having an Onsen designed especially for families would make it even better. From the exterior you can tell the building feels like a renovated older property, but inside it was very clean and well maintained. Overall they seem to be aiming for a luxurious atmosphere, though I did feel the interior lighting throughout the building was a bit dim. Regarding their all-inclusive selling point: I would have loved it if the drink bar had been available at all times. Since it was so crowded, the lounge at night was extremely congested, so unfortunately I couldn’t enjoy it as much as I wanted. I also thought having soft drinks or water available near the large public bath would make time in the休憩所 more enjoyable. All in all, we stayed in a spacious 24-tatami Room and got to enjoy a special break from everyday life. Thank you!

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  • 2.83
    あやわまめ

    A disappointing stay; I won’t be returning.

    We stayed for 2 nights and 3 days from a weekday through Saturday during the off-season. It was widely featured on social media, so we had high expectations, but to be honest, it was disappointing and not worth the price. The main lounge was small and crowded even on an off-season weekday. The snacks and drinks were standard, and it didn’t deliver the level of satisfaction you would expect from “all-inclusive.” Many guests seemed desperate to get their money’s worth, so it was hard to call it a relaxing space. At the play area on the first floor, age restrictions were not being followed, which raised concerns about how it is managed. Infants were using equipment intended for ages 3–6, and many parents did not correct this. As a result, children who follow the rules are forced to hold back. There were also many moments when we felt it was dangerous due to children not following the rules. The buffet had some tasty items, but the venue was small with limited variety overall—nothing beyond average. Our Room was on a special floor on the 6th level, but there were gaps between tatami mats where we could see the base underneath and dirty debris. There were also many noticeable dark stains on the tatami. The bathroom area was clean, which only made the difference in overall upkeep stand out more. It cost over 100,000 yen for three people including a kindergarten-age child; at this price point, honestly Hotel Mikazuki or properties in the Risonare group offered overwhelmingly higher satisfaction. The one saving grace was that all staff members were consistently very kind and professional throughout our stay. However, while the Hotel seems to invest heavily in advertising and PR efforts, it felt that essential aspects of an Accommodation—such as Facility investment, safety management, and appropriate staffing—were being neglected. I believe this is an issue with operations/management rather than with frontline staff. To repeat: service was excellent. That said, value for money is quite poor, and we do not plan to return unless our child strongly insists. Thank you for taking care of us.

  • 5.00
    茎ワカメたまに食べる

    Ideal for guests who enjoy alcohol.

    What I liked - The buffet had a wide variety of dishes. It also seemed that local Chiba sake was all-you-can-drink. - There was a seating area just outside the large public bath, with drinks available. At night, there was amazake (sweet fermented rice drink). - There are lockable slipper lockers before entering the large public bath. - The mattress was on the firmer side, which suited me and made it easy to sleep. What I didn’t like - Even though it was a weekday, the lobby area with drinks and snacks was extremely crowded and I couldn’t find a seat. It was good that I could take items back to my Room. - Regarding the drinks outside the large public bath: since one hand is occupied with belongings, it would have been better if they were easier to use with one hand. The drip tray had spilled drinks on it, so I couldn’t place my paper cup there. - At checkout, there was no staff at the front desk, so it would have been helpful to have a call bell.

  • 4.83
    4人家族幼児連れ

    Ideal for families with young children.

    We really appreciated the children’s play area. Our two boys (ages 2 and 4) enjoyed it to the fullest. The Room was also relatively quiet and we slept well, as there is a solid door inside after the exterior door, even in an Accommodation with many families. The meals were neither particularly good nor bad. If you don’t check in early, the popular dining time slots fill up quickly. The building itself is old, but it has been renovated, so it looks clean and well maintained.

  • 4.50
    旅してなんぼ

    About Room Noise

    The meals, service, bath, and amenities were all excellent overall. However, there were two issues with the Room: because it was near the elevator, it was noisy and our child had trouble falling asleep. Also, even without using the heater, the Room was quite hot and dry, which made it uncomfortable to sleep and caused us to wake up.

  • 5.00
    mike0724

    We had a relaxing stay.

    With an 11:00 a.m. check-out, we were able to relax and take our time. The food was delicious and offered a wide variety; the foie gras burger, also available at other Hotels in the same group, is outstanding. It’s also appealing that you can unwind in the Hotel and enjoy drinks with no additional charge. They responded quickly to a sudden change in the number of guests, which was very helpful. We would love to visit again.

  • 3.33
    Richblack2015

    Late January Stay Report

    The standout feature is the food. All-you-can-drink alcohol is also included. The bath is on the lukewarm side. The shop is closed most of the time—if I remember correctly, it’s only open in the evening. I tried to buy souvenirs at checkout, but it was closed, which was disappointing. Perhaps they are operating with a small staff.

  • 4.33
    菜の花キイロ

    Highly satisfied!!

    I stayed with my beloved dog. The meals, service, and facility were all excellent! However, the two dog runs were a bit small, which was slightly disappointing. Also, for an Onsen enthusiast like me, the large public bath felt a little lacking (but it was very clean and provided a relaxing space to unwind). The lounge was also fantastic with no complaints at all! I will visit again! Thank you very much.

  • 4.00
    MaruyuMaruyu

    Family-friendly Hotel for Guests with Young Children

    This Hotel is designed for families with young children. Since our family includes an elementary schooler and a middle schooler, we felt slightly out of the target demographic. After reading reviews about long wait times during busy periods, we decided to check in early. Thanks to this, we enjoyed an almost private large public bath, a freshly prepared buffet dinner, onsen table tennis followed by drinks at the lounge, and another relaxing soak in the bath afterward. We had a great time! If you have breakfast early as well, you can enjoy it in a restaurant with beautiful views. This is truly a "first come, first served" type of Hotel where your arrival time can significantly impact your experience. Overall satisfaction was high; however, our kids were disappointed that there were no peanuts available despite being in Chiba! There were almonds and cashews but no peanuts—even the lounge didn’t have them. Why could that be?

  • 3.00
    wtjmpiamtgamtia

    I stayed in a Japane...

    I stayed in a Japanese-style room, but the old unit bath and toilet were much smaller than expected, which was surprising. The futon mattress was stained all over, and the thin cover had visible hair and dust. Additionally, since the cover didn’t fit well and shifted during sleep, I ended up directly on the stained mattress by morning, raising hygiene concerns. The Hotel's dog run consisted of two areas: one on a slope and another that was small with poor sunlight—neither provided an enjoyable environment for dogs to play freely, which was disappointing. On a positive note, the staff’s service was polite; however, overall I felt that it lacked value for money.

  • 4.50
    タカかお

    Traveling with Dogs

    Thank you very much for your stay. We were very satisfied with the meals and the bath. If we may request one improvement, it would be wonderful if meals could be enjoyed with our dog, even in a separate room. With this improvement, we would strongly wish to visit again next time. Thank you once again for everything.

  • 5.00
    ゆこたも

    Three-Generation Travel

    We stayed here for a three-generation family trip. We booked two rooms, one on the mountain side and one on the ocean side. The ocean-side room offered a great view of the sea through the window, and we enjoyed watching the sunset! The mountain-side view faced the parking lot, but since it was a Japanese-style Room, sitting down made it less noticeable. Having stayed at other Grand Mercure hotels before, I can say that this place had the best food! The oysters, scallops, and roast beef were all delicious—I couldn’t resist going back for seconds multiple times! The lounge, Onsen, kids' play area, and large hall play area were all well-equipped. Both parents and children in our group had a wonderful time enjoying everything at their own pace! In summer, it seems like you can also use the pool. We’d love to stay here again!

  • 5.00
    コッコさん

    Mother's Birthday Party

    We stayed with a group of 11 people, including 9 adults and 2 young children, to celebrate my 83-year-old mother's birthday. Everything was excellent—the lounge, the play area for kids, the room, the bath, the meals, and even the walking distance from the hotel to the sea. Since there were many families with children staying as well, we could enjoy ourselves without worrying about noise from crying kids. We would love to stay again if we have another opportunity. Thank you very much!

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  • 5.00
    大倉マサキ

    It was excellent. I would love to stay again. I also want to visit other hotels in the same group.

    All-you-can-drink alcohol, especially Super Dry and Ichiban Shibori beer, is amazing. The Room and meals were very satisfying, and the service was excellent. It would have been nice to have a suggestion box at the front desk for improvement ideas. A minor detail, but one of the spa showers I used had an angle that didn’t reach my head at all, which was inconvenient. Also, I later found out that there were slippers already inside the locked slipper storage box, which felt unhygienic—this should be improved.

  • 3.33
    uantogoshi

    Uchibo Line Service Suspension

    Due to strong winds, the train beyond Kimitsu has stopped, making it impossible to use the reserved shuttle bus from Tomiura Station. I asked the Hotel for alternative transportation options, but they told me to check on my own. Since I hear that train operations on the Uchibo Line are often suspended, please ensure you can respond promptly to such inquiries.

  • 3.50
    スズキングすずきんぐ

    The Japanese-style room is old and not well-maintained.

    The Japanese-style room is not recommended.

  • 4.17
    昭和のおじさん

    Great value, delicious food, and stunning views.

    I previously stayed at Grand Mercure in Shiga and was satisfied, so I chose to stay here this time. In Shiga, I had to wait quite a while during check-in, but this time there was no waiting at all as I arrived slightly earlier and it was a quiet weekday. Additionally, they kindly allowed me to access the Room before the official check-in time. I stayed in a Junior Suite, which might have been a bit too spacious for just an elderly couple. However, since it was an ocean-side Room, the sunset view was spectacular. The bath area was spacious with an open-air bath that added to my satisfaction. Both dinner and breakfast were all-inclusive with plenty of variety and great taste. Since we can no longer finish traditional multi-course meals (kaiseki), the buffet style allowed us to enjoy only what we wanted in just the right portions—something we truly appreciated. I would love to stay again and also plan on visiting other hotels in this chain at different locations!

  • 4.17
    シマエナガが大好き

    A Hotel You’ll Want to Visit Again

    This was my first time staying here. Some reviews mentioned the Room being dirty, but I didn’t mind as there was only a small white stain on the chair in the bathroom. The Room had an ocean view, and the sunset was beautiful, so I went down to the beach below. Check-in was busy due to New Year’s, but I liked that they gave us a paper with a QR code and we could wait our turn while sitting on a sofa instead of standing in line. The buffet seemed special for the busy season; it included foie gras burgers and fresh sashimi, which were delicious. Since it’s Chiba, there were many dishes featuring horse mackerel (aji). This is my fourth stay at Mercure hotels, and I always enjoy how they serve dishes using local ingredients from each area. I’d love to visit again during another season!

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  • 4.67
    ぽろんあんどころん

    Excellent!

    I have stayed at other Mecure accommodations, but this one was the best. I was satisfied with everything. I have just one request. The children wanted to play table tennis, but they couldn't even after waiting for over an hour. It would be great if you could implement a timer system like other hotels.

  • 2.50
    o-make-chan

    Not worth a second visit.

    【Room】 - Hair was found on the sink. - Stains were left on the cups. - While water dispensers were available on each floor, it would have been better to provide bottled water in the rooms. 【Lounge】 - The evening hours (around 3 PM to 6 PM) were average. - The alcohol selection during nighttime (around 9 PM to 11 PM) was disappointing; what was labeled as "spirits" turned out to be mostly fruit liqueurs. - The arrangement of drinks and snacks could be improved. With such a spacious counter, better utilization is recommended. 【Dining】 - Despite selecting preferred dining times during check-in, there were significant waits at both dinner and breakfast entrances (breakfast wait time was up to 30 minutes). Adjusting time slots from every 15 minutes to every 30 minutes might help reduce congestion. - Food placement was confusing; a floor map or guide would be helpful for guests. - Meals did not seem worth their price in terms of quality or taste: Dinner prices - Adults ¥8,690, Elementary school children ¥7,260, Children aged 3 and above ¥1,980; Breakfast prices - Elementary school children and above ¥3,960, Children aged 3 and above ¥1,980. - Narrow aisle spaces made it unsafe as guests retrieving food often crossed paths with staff pushing carts for used dishes collection.

  • 4.00
    まつとしまん

    I want to visit again!

    The ocean view was stunning, the Room was spacious, and the sunset was beautiful! The dinner menu had a great variety, and enjoying it with draft beer was perfect! Having two room keys was very convenient! A check-out time of 11 AM allowed for a relaxing stay!

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  • 4.50
    あとけ

    A Hotel Enjoyable for Both Children and Adults

    There is a spacious play area for children, and amenities for babies and kids are well-equipped. During our stay, the lounge was quite crowded, but there was an additional rest area where we could relax comfortably. On the second floor, there is a small gym-like space and a table tennis area, providing fun activities even for older children. The room faced the ocean with a stunning view! We were able to watch the sunset, creating wonderful memories. Regarding cleanliness, there were food crumbs under the bed which was disappointing. Considering that many families with young children use this accommodation, we hope for more thorough cleaning in such areas.

  • 4.17
    一泊するアシタカ

    Unexpected congestion during check-in.

    The room and bathroom were clean and comfortable. The buffet wasn't exceptionally delicious but met expectations, offering a wide variety that both adults and children could enjoy. Our family left feeling full and happy. However, it was quite noisy with many families with children, so those seeking a quiet stay might want to consider another accommodation. Service quality varied significantly depending on the staff member. The most disappointing aspect was the congestion during check-in. We had to wait about 30 minutes holding heavy luggage without any seating available. Improvements such as adding more sofas, staggering check-in times, or introducing automated check-in systems would be appreciated. It was also disappointing that staff didn’t seem apologetic for the wait time. By 4 PM, many dining time options were already unavailable at check-in, likely due to the concentrated timing of arrivals. While staggering peak times by checking in later would be ideal, it seems unlikely given the first-come-first-served nature of certain services like meal reservations.

  • 5.00
    6246

    It was comfortable!

    We had a truly enjoyable and relaxing stay. It was our first time at an all-inclusive hotel, and both my mother-in-law, who enjoys alcohol, and I, who don't drink, were very satisfied with the variety of drinks available in the lounge. Above all, the food was delicious with a wide selection of dishes such as steamed oysters, namero (minced fish), freshly grilled hamburger patties prepared right in front of us, sushi, and more—it was hard to choose! Each dish tasted amazing, and my family was very pleased. The room offered a luxurious space with great views where we could enjoy a beautiful sunset. It was such a fulfilling stay that we talked as a family about definitely coming back again.

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  • 4.83
    ひゃろ

    Recommended Hotel

    We were upgraded to a better room for free. It was a beautiful room with a stunning ocean view. The lounge service was excellent. Although we didn’t drink, there were alcoholic beverages like beer available. Snacks were also provided, and we enjoyed coffee after check-in. The kids' corner was spacious, and the children seemed to have fun playing there. There is also a large public bath where you can relax and unwind. Breakfast was delicious, featuring local specialties like "Sanga-yaki" from Boso region. I have stayed at other Mercure accommodations before, but Minamiboso was the best by far. I would love to stay again in the future! Thank you very much!

  • 4.17
    jyabo

    Rooms

    This was my first time staying here. I stayed in the "Dog-Friendly Classic Twin Room" and thought it would have been better if there was a chair (sofa). Other than that, I am satisfied.

  • 2.83
    dctユキ

    Attention families with children!

    We requested a baby crib in advance for our 1-year-old child, providing the age beforehand. We appreciated the thoughtful email suggesting other child amenities and were looking forward to our stay. However, upon entering the room, we found a baby crib that was clearly only suitable for infants under 1 year old who cannot roll over yet. The size was too small for our 1-year-old, and it was also too high, making it unsafe as rolling over could result in falling to the floor. We called the front desk to inquire about other cribs but were told that this is their standard option. As a last resort, we placed an adult duvet on the floor and co-slept with our child sharing existing bedding. Unfortunately, this arrangement was uncomfortable; despite starting bedtime at around 8 PM, our child only fell asleep after 3 AM due to restlessness throughout the night. It turned out to be an exhausting stay both physically and mentally. We deeply regret any inconvenience caused to other guests due to repeated crying during attempts to soothe our child by holding them or trying various methods of comfort amidst their heightened excitement and distress. For families traveling with young children: please confirm the size of baby cribs beforehand if needed! During checkout, I noticed larger cribs outside other rooms being cleaned—these seemed suitable for children up until around age two—unlike ours which felt disproportionately small compared even within accommodations here. In hindsight perhaps requesting additional adult mattresses (even at extra cost) would’ve helped alleviate discomfort—but late-night exhaustion clouded such thoughts then; I hold myself accountable there too. I sincerely hope management considers providing appropriately sized baby cribs based on children's ages when setting up rooms moving forward! Thank you kindly if this feedback reaches you successfully!

  • 4.67
    そらくんぱぱ

    Dinner Buffet

    We were disappointed when we asked if we could have just the patty from the burgers offered at the buffet and were told "no" without further explanation.

  • 3.17
    egosense

    It's a minor detail, but...

    The use of space was luxurious, the cleanliness of the Room and Hotel facilities was excellent, and the first-class views were impressive. However, there were a few points worth mentioning: - During check-in after arrival, some guests in the lounge seemed to be enjoying alcohol a bit too much. With several tour buses parked in the lot, I had a feeling this might happen. It might be worth considering how to create a better environment in the lobby and lounge for all guests. - The croissants at breakfast were delicious. However, when sticking strictly to Western-style breakfast options on the menu, it felt somewhat inconsistent. As part of Mercure's French branding, I would have appreciated more refined Western breakfast offerings. On a positive note, staff members were attentive to tables; vacated tables were promptly cleaned despite how busy it was—a commendable effort. - The toothpaste provided with amenities was insufficient for my needs. Fortunately, I had brought my own toothpaste this time. - Regarding towels provided in the Room: an additional face towel would have been appreciated. On that day of our stay, there seemed to be many families around which gave an overall lively atmosphere.

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