รีวิวและความประทับใจจากผู้เข้าพักที่ The Yokohama Bay Hotel Tokyu - 5หน้า

(จังหวัดคานากาว่า/โยโกฮาม่า・มินาโตะมิราอิ) [ทั้งหมด 480 ห้อง]
คะแนนรวม
4.54
ยอดเยี่ยม (660)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.57
  • สิ่งอำนวยความสะดวก
    4.56
  • การบริการลูกค้า
    4.62
  • อาหาร
    4.47
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.42
  • ความพึงพอใจ
    4.59
  • 4.00
    リリ55

    The bathroom is not very user-friendly. The view was amazing.

    The view from the Room was amazing, and I would love to come again. The bathroom is separated into a bathtub area and a shower booth, with the sink and toilet further inside. Because the floor got wet from water droplets and steam, the tiles became slippery, and I slipped while wearing the Hotel’s disposable slippers and hit my knee hard. Since the toilet and shower doors are glass, I felt a bit scared afterward, thinking it was lucky it didn’t turn into something more serious. Other than that, it was a very satisfying stay.

  • 5.00
    家族の旅行には

    Comfort Beyond Expectations

    Because this is a Hotel I would recommend to many people, I write a Review every time. Compared with the past, there are now many Hotels in the Minato Mirai area, so it can be hard to choose. Of course, each of those Hotels is wonderful. There is also an advantage to choosing simply because it’s new. Still, this Hotel is the best. The staff are what make this Hotel what it is. It has been 30 years since my first stay, and I have never been disappointed. I will continue to stay here with confidence.

  • 5.00
    しらまめ

    The Hotel we usually...

    The Hotel we usually use in Yokohama is closed for an extended period, so I made a Reservation at Tokyu, where I had stayed before. I was looking forward to being able to step out onto the balcony. The fence, railing, and corners felt a bit aged, but the chairs had been wiped down, which reassured me that the Hotel pays attention to cleanliness. It was a wonderful memory to chat with my mother while looking out over Minato Mirai. The spacious bath and bath salts were also a nice touch. Everyone at the front desk was pleasant, and at check-out, a male staff member kindly handled the tablet procedure for us—perhaps noticing we had a lot of luggage—and his smile left an impression. Thank you very much. There were mirrors on the Room wall and door, but because the Room is dimly lit, it would be great to have a tabletop mirror as well. When two women stay together, getting ready often overlaps; however, this bathroom feels a little tight for two people to use the sink side by side.

  • 4.80
    misa3388rio

    A Hotel with the Best Views!

    The Hotel also has an outdoor balcony, and the subway is right downstairs. It’s close to Sakuragicho as well—both the access and the view are excellent! I’ve stayed here many times! The only thing that concerns me is that it’s hard to adjust the shower direction, which makes it a bit inconvenient to use. Other than that, I have no complaints!

  • 5.00
    ピボット120

    A Belated Birthday Celebration

    I booked a concert and a Hotel stay here as an apology for accidentally forgetting my wife’s birthday. Both my wife and I were very satisfied and had a wonderful day. Thank you.

  • 2.50
    マンゴー杏仁

    Decline in quality

    Perhaps the manager has changed, but the quality of the amenities has noticeably declined. If you are going to raise prices, I think you should at least maintain the same level of quality.

  • 5.00
    真秀ろばの光

    It was clean and comfortable. The view was amazing.

    Everything was spotless and thoughtfully maintained down to the smallest details, making our stay very comfortable. The staff were also efficient and courteous.

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  • 3.00
    みなとみらい夜景

    I was disappointed b...

    I was disappointed because the night view from the Room wasn’t as impressive as I expected, possibly due to the angle of the Room. The Room and bathroom areas were very clean and comfortable, but the bathroom Facility was very difficult to use. There is a bathtub, but there is no curtain, so the adjacent washroom/changing area gets wet. Also, the shower area is inside the changing space but is separated from the bathtub, so moving back and forth leaves everything soaked, which made it inconvenient and frustrating to use. In addition, the faucet at the sink was too long and the sink itself was high; when washing my face, I kept hitting my head on the faucet, making it hard to use. Maybe my expectations for breakfast were too high—there weren’t many Western options. The taste also felt average. I chose this place because it had high Review ratings, but I ended up expecting too much. The location and transportation access were very good.

  • 4.80
    Ayame27

    Nice view

    This was my first stay here to visit Pacifico Yokohama. With direct access from Minatomirai Station, it was very convenient—I could get there without getting wet even in rainy or windy weather. It’s an impressive Hotel, and the Room felt luxurious. It was spacious, and the view from the Room was simply outstanding. The staff were kind and attentive. Thank you for taking such good care of me.

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  • 5.00
    トウキ

    It was a very good experience.

    The night view from the Room was very beautiful, and the bathroom in particular felt magical. The Room was also very spacious, and the atmosphere was wonderful. I would love to stay again next time!

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  • 5.00
    家族の旅行には

    Why a Room Without a Balcony Can Still Be the Best Choice

    A Deluxe Room located on the opposite side from the gondola view. It’s excellent. You can look down from above at the walkway leading to Pacifico Yokohama, and it’s a very calm Room with no noise or bustle. It’s priced better than Rooms with a balcony, but personally I prefer this one because it offers a view you can only see if you stay here, and I love it.

  • 5.00
    家族の旅行には

    Minato Mirai is the place to be.

    Choosing a Hotel can be tough—especially in a place you rarely visit. If you’re unsure, you can’t go wrong here. What’s great about it? Everything.

  • 5.00
    シャワーパーティー

    Thank you very much.

    I stayed here with my daughter on a trip for two. The night view from the Room was wonderful, and the area was quiet, so we were able to spend our time comfortably. We kept saying to each other many times, “I wish we could stay one more night,” and “I don’t want to go home.” I would definitely like to stay here again.

  • 5.00
    たまの一休

    A Wonderful Surprise

    A long-overdue trip with my mother. As traveling far has become difficult for her, her favorite is Yokohama Bay Hotel Tokyu, where she stayed with my sister last month. She said it was so wonderful that she invited me and my 9-year-old son to stay too—so we headed back to Yokohama for the first time in a while. Perhaps because it was right after a holiday weekend and nearby attractions were closed, the front desk told us they had prepared a Room that my son would enjoy even more. When we walked in, we were thrilled to see a huge Ferris wheel right in front of us! We were especially impressed by the bathroom where we could bathe while looking at it. We decided to keep watching the Ferris wheel at night, so we enjoyed dinner in our Room while taking in the Ferris wheel and the lights of Yokohama to the fullest. Both my mother and I were completely satisfied. Thank you for such a wonderful surprise. Breakfast was excellent as well, so we will definitely be back!

  • 4.33
    ホタテ大好き!

    A Cozy Hotel

    We stayed here for our anniversary. We wanted to relax, so we chose a Plan with in-room dining for both breakfast and dinner. You can enjoy classic French cuisine. The refined seasoning was delicious, and the main meat dish in particular was tender and outstanding. The dessert felt a bit underwhelming—I would have preferred cake rather than bavarois. Is breakfast offered only on the club floor? The Maison Kayser bread was excellent. The club lounge had a calm atmosphere, which we really liked. There isn’t a wide selection, but each item is tasty. The service felt friendly and approachable, so we could stay without feeling tense. We would definitely like to stay again.

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  • 5.00
    ビギー

    We were very satisfied with our stay on the Club Floor.

    I’ve stayed on club floors in Minato Mirai several times, but this was my first time at Yokohama Bay Hotel Tokyu where the club lounge is on a high floor with views toward the Bay Bridge. The cocktail hour drinks and light snacks were plentiful, and it was a truly satisfying club floor stay that lived up to its reputation.

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  • 5.00
    KOUICHICOJP

    Excellent.

    Whenever I’m feeling worn out, I stay here, and it’s always the best Hotel that truly helps me relax. All of the staff are so thoughtful, and I received so much wonderful hospitality that I was able to spend my time here in complete comfort. Also, two years ago during a stay, you even kept an item I had left behind—so moving and deeply appreciated. This time I chose a Plan with breakfast included, and everything at breakfast was delicious—absolutely excellent. I’m always healed by my stays here. Thank you very much. I look forward to staying again next time.

  • 5.00
    あゆむ1717

    Wonderful

    Always wonderful.

  • 4.00
    みやことひろみさん

    A delicious but slightly light dinner

    The in-room dining meal included an appetizer (three bite-sized items), a generous soup (burdock soup), a beef steak (thick-cut and delicious, with a quiche garnish and just a little vegetables), rice (we asked to change it to bread + butter), and coffee or tea (with two lemon slices). It was beautifully arranged by the window, creating a wonderfully atmospheric meal. For women who want a hearty meal, it may feel a bit light, but since there was no dessert, I had bought takeaway cake, and with that it was just the right amount. I do wish the steak came with something more filling on the side, like potatoes. In the morning, due to equipment trouble, we had breakfast at the café instead of Tosca for the first time. Their signature freshly squeezed orange juice wasn’t available, and the menu also felt smaller than usual, which was disappointing. During the trouble there was more waiting time than expected; I even heard someone next to us saying they would have to give up breakfast because they wouldn’t make their departure time. I think it would be great if takeaway options were available in such situations, like during COVID. The view from the Room is as wonderful as ever—calm and relaxing. After a few months I start missing the view from the window, so I stay regularly with my mother. As it’s becoming harder for her to dine out over time, this stay was also meant as a check before bringing her again. I’m happy when there is an in-room dining set Plan like this. Amenities are no longer individually packaged as they used to be, but what is provided suits my skin very well and I really like them. We will visit again.

  • 4.17
    まさこうたん

    Buffet

    The view from the Room was wonderful, the Room was clean, and the sofa layout was great—I was very satisfied. However, the breakfast buffet was very disappointing. Due to some kind of issue, we were told the main venue could not be used and would be moved to a temporary location. On top of that, because capacity was limited, the wait time was over an hour. Since we couldn’t wait that long, we were told there was only another venue offering a Western-style buffet. It was our first stay and we had been looking forward to the buffet, so it left us extremely disappointed at the end of our trip.

  • 5.00
    strawberrypicking

    We had a wonderful stay.

    We arrived early, but you kindly accommodated an early check-in, which was very helpful. We were also able to enjoy the pool, and had a wonderful stay. With Queens Square just nearby, it was very convenient for shopping, dining, and sightseeing. We would love to stay again. Thank you very much.

  • 5.00
    夏香23

    A comforting, home-away-from-home feeling

    I stay here almost every time I have business in Tokyo. The limousine bus from Haneda Airport arrives right at the Hotel entrance, so even on rainy days, carrying a heavy suitcase is no hassle. The Harbor King Park View Room has large arched windows that beautifully frame the wonderful view. It’s so comfortable that I always feel sad to leave. I unpack my luggage and store everything in the chest of drawers, and it has plenty of space. If I had to ask for one thing, I’d appreciate a few more hangers. I always bring two knitwear hangers with me, but in winter I have more outerwear as well. The staff are always pleasant and welcoming, which is another reason this is my favorite Hotel.

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  • 5.00
    笑顔の泣き虫

    A Wonderful Time

    This was my first stay. The Room was very relaxing, with a beautiful night view. I was very satisfied.

  • 4.00
    楡子

    Stay in February

    It was difficult to adjust the hot water temperature in the washroom and bath. The breakfast buffet was delicious. The view from the balcony was wonderful.

  • 5.00
    naru.

    Enjoyed the illumination.

    Reserved a room with a view of the Minato Mirai Ferris Wheel, perfect for the year-end illuminations. Initially planned to stroll towards Yamashita Park while enjoying the lights, but the stunning view from the room and the comfort of the Bay Club Lounge made it hard to leave the hotel. The Club Lounge not only offers great views but also has an excellent selection of snacks during cocktail time. After much deliberation, I chose Tokyu Hotel, and it was definitely the right decision.

  • 4.33
    綺衣

    The service is excellent.

    This time, I stayed in a low-floor park view room. While the view from the higher floors is also stunning, I chose a lower floor to enjoy the night view of Cosmo World up close. Despite the cold season, enjoying the sparkling nightscape from the balcony while feeling the breeze was absolutely wonderful. The service at this hotel is excellent, and my stays are always pleasant—this time was no exception. I have never had an unpleasant experience here, so I can stay with peace of mind and confidently recommend it to others. The staff make eye contact and listen attentively when speaking to you, which provides a great sense of reassurance even in small conversations. Additionally, room service is very delicious. For the first time during this stay, I ordered a Japanese breakfast that included luxurious dishes like shrimp and tuna tartare—it made for an indulgent morning experience. As a Comfort Member of Tokyu Hotels, I appreciated being able to enjoy late check-out (12 PM), which allowed me to relax leisurely. One minor issue was that there were no instructions on how to use the humidifier in my room. I wasn’t sure where to add water and had to call from my room phone for clarification. Since someone else asked about this at reception as well, it would be helpful if simple instructions could be provided—please consider this suggestion!

  • 4.67
    ホテル&

    The Room features mo...

    The Room features modern art and ceramic containers with aroma, offering a great view. The restaurant includes an omelet station and tuna with grated yam, allowing guests to enjoy both Japanese and Western cuisine. Thank you!

  • 4.83
    2月の花

    Always Comfortable

    I have stayed here multiple times, and every time the breakfast and service make for a very pleasant experience. The water-related Facility seems to have been renovated, now sparkling clean and very stylish. The faucet at the sink operates by turning the right side to the right and the left side to the left, which was a bit confusing at first. Additionally, I found it slightly challenging to figure out how to switch between the shower and faucet in the bathtub (you pull or push a square button for this). The waterfall-like shower in the shower booth is incredibly relaxing.

  • 5.00
    彩たま子

    The night view is beautiful.

    Luggage storage before check-in was smooth and very helpful. The Room was spacious and comfortable. I would love to use this service again. The Yokohama night view with blue lights was beautiful.

  • 5.00
    つむー

    Girls' Night Out Celebration

    Stayed on the club floor to celebrate my sister's recovery. We received a lovely gerbera flower, for which we are truly grateful. After checking in at the lounge, we headed straight to the pool. It was clean, uncrowded, and very comfortable. Despite the cold season, the indoor pool was warm and enjoyable. The pathway to the pool could be improved slightly. The pool had float rings available for fun activities, and we also enjoyed some ice cream there. A ReFa hair dryer was provided as well. During cocktail time, we sat by a window seat with a beautiful night view and enjoyed drinks and snacks while having heartfelt conversations as sisters. Breakfast timing could be chosen in advance, allowing us to enjoy a leisurely holiday morning. Both the pool staff and lounge staff were exceptionally kind and welcoming. I look forward to visiting again soon with this plan!

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