รีวิวและความประทับใจจากผู้เข้าพักที่ Tsubaki

(จังหวัดคานากาว่า/ยูงาวาระ) [ทั้งหมด 29 ห้อง]
คะแนนรวม
4.64
ยอดเยี่ยม (236)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.56
  • สิ่งอำนวยความสะดวก
    4.43
  • การบริการลูกค้า
    4.65
  • อาหาร
    4.79
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.71
  • ความพึงพอใจ
    4.67
  • 4.83
    ぱぷちゃん
    วันที่โพสต์: 3/11/2026

    It was a lovely ryokan.

    We arrived a little before check-in time and were shown to the lobby, where we enjoyed matcha while checking in. Before long, we were taken to our room and shown its amenities. On our previous visit, we had been assigned a late dinner time despite checking in early, so we were relieved to get an earlier time this time. The room’s open-air bath was lovely, with the sound of the flowing river in the background. After bathing, we enjoyed a cold draft beer in the lounge, which was a nice touch. Besides draft beer, the lounge offered sake, shochu, plum wine, soft drinks, and ice cream. The other guests seemed to be enjoying themselves too. As expected of a long-established ryokan, the food was beautifully presented and delicious. We enjoyed our drinks and were able to relax over dinner. The attendant serving us had a wonderful sense of humor and kept us laughing throughout the meal. Breakfast was also very satisfying in both variety and quality, even by ryokan standards, and left us feeling full. After checkout, the staff carried our luggage to the parking lot and gave us a warm send-off. Seeing them waving enthusiastically in the rearview mirror left a lasting impression. Recently, we have had more time to enjoy leisurely trips and now stay at quite a few places each year. This wonderful ryokan lived up to our expectations and is somewhere we would love to stay again. There had also been improvements since our previous visit. Although this long-established ryokan sometimes receives harsh reviews, we could sense the staff’s commitment to making it better, even in small ways.

  • 5.00
    みみさとう
    วันที่โพสต์: 2/11/2026

    A Moment of Bliss

    We stayed here to celebrate a birthday. The staff offered their congratulations and served us a special sea bream dish at dinner to mark the occasion. Our room was quiet, and we enjoyed several relaxing soaks in the open-air bath. There is also a large communal bath and a sauna, along with private powder rooms that you can use without worrying about others around you. After bathing, we enjoyed Häagen-Dazs ice cream, alcoholic drinks, and juice in the lounge. As always, the food was delicious and showcased seasonal ingredients. The amenities were comprehensive, including yukata robes, samue loungewear, and pajamas, making this a wonderful ryokan where you can pack light and truly unwind. We look forward to our next stay.

  • 4.17
    温泉また行きたい
    วันที่โพสต์: 27/10/2026

    We also stayed last ...

    We also stayed last year, in the guest house, where the room was almost too spacious for just the two of us. This year, we stayed in the main building, but it was clearly showing its age, with a spongy floor in the washroom and a slightly musty smell. Last year’s toiletries were L’Occitane, so we were a little disappointed that they were different this year. There are changes in floor level within the room, so step-free access would make it more comfortable. The food was absolutely delicious, with well-balanced contrasts in flavor, and the kaiseki meal left us feeling full.

  • 3.83
    けんしょうたん
    วันที่โพสต์: 22/10/2026

    The in-room bath was...

    The in-room bath was lovely, and our room attendant was very good. However, we had booked a taxi for our departure, but it did not appear to arrive even after the scheduled time. I checked with a female staff member several times, but she only said that guests would be assisted in order. Eventually, I felt I could not wait any longer, so I went to the entrance and asked again about our reserved taxi. Only then were we finally shown to it. The driver told us he had arrived before the scheduled pickup time. I feel we would not have had to wait if the staff member had checked even once.

  • 4.67
    ozuno
    วันที่โพสต์: 21/10/2026

    Satisfied.

    The room was so spacious that the layout was a bit difficult for elderly guests to navigate. The service was pleasant, and every staff member was friendly. The hot spring baths were very satisfying. As for the facilities and amenities, it was disappointing that there was no restroom in the first-floor lobby and we had to use the one on the second floor. The meals were perfect in both quantity and quality. Overall, it was a very satisfying property.

  • 4.83
    一休ファンちゃん
    วันที่โพสต์: 21/10/2026

    A warm, long-established inn, Tsubaki—may it remain just as it is forever.

    Even though we arrived well before check-in, we were in our room by 2:30 p.m.! I immediately jumped into the private open-air bath in the room—the gentle breeze from the garden, the soothing sound of continuously flowing water, and the soft quality of the hot spring made me feel that Kaiseikaku’s heartfelt hospitality had begun to heal both body and mind. As is often the case with long-established inns, it isn’t designed to be fully barrier-free, but every staff member—from those who welcomed us and guided us to our room to our dedicated in-room attendant—treated us with warmth and pride, which really came through. All meals are served in-room. The seasonal tableware (including adorable pieces with Kaiseikaku’s motif) was lovely, and dishes were brought at just the right temperature—hot items hot, cold items cold. In a time when even such “basic” things are too often neglected, this deserves five stars. Thank you for all the staff’s hard work. Allergy accommodations were handled with great care—even separate menus were prepared for each of us as a couple. The details were impressive, with clear explanations for every dish—and everything was delicious! The autumn course was wonderful overall, and the dobin-mushi was outstanding. The lounge connected to the large public bath also became a relaxing spot thanks to post-bath services like draft beer, sake, and Häagen-Dazs. On the spacious engawa veranda attached to our room—surrounded by ponds—we enjoyed a nostalgic moment as well; they even prepared fish food so we could feed the magnificent koi and feel like kids again. Kaiseikaku is a place we would love to visit again when we have another chance!!

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  • 5.00
    月星人
    วันที่โพสต์: 18/10/2026

    We were very satisfied.

    With such high review ratings, we had high expectations—and it exceeded them. Although the property is older, the staff were wonderful and greeted us every time we passed in the hallway. Even my mother, who runs a restaurant and is very particular about service, was impressed. In particular, the staff who served our in-room dinner were attentive to every detail and truly outstanding. Thank you very much.

  • 4.67
    norio0222
    วันที่โพสต์: 16/10/2026

    Impressive.

    A long-held wish finally came true, and I was able to stay at Tsubaki in Yugawara. Just as I expected, I was truly impressed by its classic Japanese ryokan atmosphere. Everything—from the warm welcome to the attentive guidance—was flawless. The highlight, without a doubt, was mealtime: the outstanding cuisine paired with the staff’s lively conversation made it unforgettable. It felt as relaxing as being at home, and it’s a wonderful place I’d love to make my regular go-to ryokan.

  • 5.00
    まあ、次回も海石榴一択
    วันที่โพสต์: 13/10/2026

    I’m always very satisfied. Thank you.

    Both the cuisine and the hospitality are truly professional—this is Kaiseiro. It stands out for its exceptional quality even within the Noguchi Kanko Group.

  • 5.00
    まあ、次回も海石榴一択
    วันที่โพสต์: 13/10/2026

    The matsutake mushroom soup served in a traditional earthenware pot is exceptional. The attendants here are always truly wonderful.

    Flawless in every way. The person who first welcomed us was probably a foreign staff member, but they were cheerful and spoke excellent Japanese. The cuisine is always outstanding whenever we visit, and this time the matsutake mushroom dobin-mushi was especially superb. Last month we had dobin-mushi at a famous long-established ryotei in Kyoto, but Kaiseikaku’s was far more delicious. The aroma and flavor of the matsutake were beautifully concentrated—truly impressive. The attendants here are always exceptional; their explanations are clear and skillful, enhancing the dishes even more. This is an inn where you can truly relax from the heart.

  • 4.83
    お多福じいさん
    วันที่โพสต์: 5/10/2026

    The in-room open-air bath was amazing.

    As expected of a luxury hot spring ryokan. The in-room dining was excellent, and the lounge after the bath was a relaxing place to unwind. Best of all was the private open-air bath in the room—the water temperature was perfect, and I soaked in it seven times. This is the kind of indulgence I’d like to enjoy a few times a year.

  • 4.67
    鬼じゅん
    วันที่โพสต์: 5/10/2026

    Girls’ Night Out

    It was my first visit in nearly 30 years, since a girls’ trip in my twenties. I had a truly satisfying time. The food, the room, the hot springs, and the lounge were all perfect—100 out of 100. The only thing was that I couldn’t get a second serving of the matsutake rice I ordered separately; I wish I had asked to have it made into rice balls and left in my room. The lounge service was also attentive and excellent. I would love to visit again.

  • 4.83
    直理
    วันที่โพสต์: 26/9/2026

    I was very satisfied.

    It was my first time in a while to relax and enjoy a bit of luxury. In addition to the meals and the baths, above all, the hospitality of the staff was outstanding. Thank you very much for taking such good care of us. It would have been helpful to have a little more information about the facilities inside the property.

  • 5.00
    yu no 湯
    วันที่โพสต์: 24/9/2026

    A fully pampering, truly soothing Accommodation I keep coming back to

    This is my favorite Accommodation, and I’ve returned many times. This time, I stayed in the Geihinkan “Hanafuki” Room and was truly soothed by the spacious, luxurious setting. The view of the waterfall flowing right in front of the Room was especially memorable, and I could relax at a leisurely pace while listening to the gentle sound of the river. The double-sink vanity was very convenient, and it was also a great touch that I could step straight from the bedroom to the private open-air Onsen bath in the Room. Being able to enjoy Onsen whenever I like without any hesitation feels wonderfully indulgent. Because the bedroom and dining Room are separate, there’s no need for futon setup or takedown, so I could stay comfortable and relaxed throughout my entire stay. Meals were served in-room, which I loved—hot dishes arrived piping hot, and cold dishes stayed perfectly chilled, letting me enjoy everything at its freshest. The seasonal tableware and menu were delicious and beautifully presented, making each meal something I look forward to every time. The tea prepared during meals was also excellent and truly calming. I also appreciated all the complimentary services—from free drinks in the in-room refrigerator to drinks and ice cream in the lounge. It was especially nice that towels are provided at the large public bath so there’s no need to bring them from your Room. The large public bath itself is very comfortable, with thoughtful touches everywhere. Above all, every staff member offers such warm hospitality and attentive care. Once again, this stay left me feeling deeply refreshed as I enjoyed a comfortable yet luxurious time. It’s an Accommodation that makes me think “I want to come back” every single visit—I truly love it. I will definitely return again.

  • 5.00
    湘南の爺さん
    วันที่โพสต์: 20/9/2026

    A Fulfilling Journey

    We truly enjoyed the delicious cuisine and relaxing Onsen atmosphere. The staff’s warm, smiling hospitality made us feel we had fully enjoyed our trip, and it became a wonderful journey where we could genuinely connect with people.

  • 4.83
    菅笠
    วันที่โพสต์: 12/9/2026

    We had a wonderful time.

    This was my first stay at Tsubaki. I had wanted to visit this Accommodation for a long time, so I was thrilled to finally make it happen. Just as I had hoped, the food was delicious and the open-air bath in the Room was outstanding. I was very satisfied. The staff were also very pleasant and welcoming. I would definitely like to return.

  • 4.83
    moe;
    วันที่โพสต์: 11/9/2026

    The perfect accommodation for your family’s special milestones

    We stayed here to celebrate my father’s 70th birthday. The flowers we requested in advance were prepared far more lavishly than the price suggested, which made us very happy. There were also thoughtful touches such as special chopstick rests for the occasion, and an extra dish added to our dinner. We truly appreciate your warm hospitality. The female staff member in charge of our Room was pleasant, and her natural, comfortable service left a strong impression. She paid close attention to details, and we were able to relax with peace of mind throughout our stay. The Room was wonderful as well, and we were soothed by the beautiful greenery outside the window and the gentle sound of the river. The large public bath was available even late at night, and there was a great selection of amenities, making it very comfortable. We enjoyed the Onsen many times during our stay and fully savored it to our heart’s content. My father was delighted too, and it became a memorable 70th birthday celebration for our family. We were extremely satisfied with the attentive care and comfortable setting. We would love to visit again in a different season.

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  • 3.50
    momozo1953
    วันที่โพสต์: 11/9/2026

    We had a relaxing stay.

    On the 9th, the weather was bad, and we drove from Gotemba to Yugawara, but the fog was heavy and made driving difficult. At the Ryokan, the room attendant was very kind and took good care of us. Compared with our previous visit (about 20 years ago), we felt a little less satisfied with the meals, which was disappointing.

  • 5.00
    よこはまさかた
    วันที่โพสต์: 10/9/2026

    A Pleasant One-Night Stay

    The Onsen, meals, Room, and staff service were all excellent, and I had a very pleasant stay from check-in to check-out. Both dinner and breakfast were carefully prepared dish by dish, and everything was delicious. Since the meals were served in the Room, the attendant brought each course at just the right time, so hot dishes stayed hot and cold dishes stayed cold. The menu focused on seasonal items, bringing out the natural flavors of the ingredients. The tableware matched the cuisine well; in particular, the miso soup bowl lid featured bell crickets and chrysanthemums, which perfectly suited the season. I took my time and truly enjoyed the meal. The same person handled breakfast as well, which was also a nice touch. The large public bath had an abundant flow of water, and it felt great to soak in the spacious tub. The washing area was also easy to use. A beer in the lounge after bathing was wonderful. The Room was spacious and relaxing. The staff member in charge of laying out and putting away the futon did so very quickly. It was unfortunate that it rained during my stay, but it was still a comfortable one-night stay overall. If I had to mention one drawback: part of the driveway for entering/exiting the parking lot felt difficult to drive on and somewhat slippery.

  • 4.17
    ザギィ
    วันที่โพสต์: 9/9/2026

    Precisely because this Accommodation comes with high expectations

    I stayed here as a solo traveler. The bath was thoroughly cleaned and very pleasant, and the staff were kind overall, so I was able to relax and enjoy a restful stay. The food was delicious overall, and the fish ball dumplings and conger eel soup in particular left a strong impression. The dumplings were full of flavor, and the conger eel was tender and flaky; I enjoyed them with sake. I was also satisfied with the quality of the beef itself and its flavor. However, considering the price range and my expectations for a long-established luxury Ryokan, I honestly felt there were several moments where “a little more attentiveness” would have made a difference. At arrival, there were about three staff members at the entrance, but they all went to assist a couple who arrived after me. Since I had already taken off my shoes first, I ended up standing there unsure of where to go. Also, when my luggage was carried to my room, it bumped into corridor corners twice, which concerned me. Regarding the meal presentation: in the photo-worthy beef dish, neatly shaped pieces were mixed with long thin pieces and what looked like small scraps, giving an untidy impression. Some parts of the sashimi also had noticeable sinew. Both tasted good, which is why I feel that more careful selection of ingredients—as well as knife work and plating—would have made it even more satisfying. The garden view from my room—and the scenery of rain over the mountains—was charming; however, dirt on the window glass stood out, which was disappointing given how nice the view could have been. It wasn’t that service was bad or that the food wasn’t good—there were actually many positives. Precisely because so much was good overall, these small details felt like missed opportunities when taken together. Given this Accommodation’s pricing and reputation, my honest impression is that I had hoped for a stay where even those finer points would make me think “as expected.”

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  • 5.00
    kara
    วันที่โพสต์: 9/9/2026

    Excellent service and delicious food.

    After staying in June, I made a Reservation for September as soon as I got home. The food was delicious, and the service was excellent. The Onsen baths were also clean, and I had a very comfortable stay. I’d love to visit again!

  • 4.83
    ももとさくちゃん
    วันที่โพสต์: 5/9/2026

    We were very satisfied.

    This was an Accommodation I had wanted to visit for a long time. I was fully satisfied with the Room, the bath, and the meals. As it was early September, the menu featured dishes for the Choyo Festival. The beautifully prepared cuisine, along with adorable rabbit-themed touches, reflected the chef’s thoughtful hospitality, and I would love to visit again in a different season.

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  • 4.83
    めでぃあすてーじよこはま
    วันที่โพสต์: 3/9/2026

    Thank you very much.

    We chose Yugawara because it’s close to Yokohama, and decided to stay at Tsubaki. They kindly accommodated our low-sodium meals, and the head chef even treated us to an extra dish. The staff member in charge was also very helpful, and we were extremely satisfied. One small disappointment was that it was a bit far from the Room to the large public bath. The open-air bath in the Room was available 24 hours a day, which was wonderful. We would definitely like to visit again if we have the chance. Thank you very much.

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  • 4.83
    yよしりんe
    วันที่โพสต์: 1/9/2026

    Great Onsen and delicious meals

    We fully enjoyed the large public bath, the open-air bath in our Room, and the Onsen. The water was gentle on the skin and very soothing. Both dinner and breakfast were high quality and satisfying. The staff were attentive, and we felt truly refreshed. We will definitely return.

  • 5.00
    Yuzuazu
    วันที่โพสต์: 28/8/2026

    We had a very pleasa...

    We had a very pleasant stay at this long-established Ryokan, with attentive service, carefully prepared dishes, spacious rooms, and tasteful furnishings that were elegant without being overdone. We especially loved the open-air bath with just the right temperature, set close to the mountains. We would definitely like to stay again.

  • 4.67
    A5SB
    วันที่โพสต์: 25/8/2026

    Enjoy a Ryotei Stay

    After a scenic drive along the coastline and up the Orange Line, we stayed at an elegant, traditional high-end Japanese Ryokan in the tranquil Oku-Yugawara area. While not modern, it has a wonderful sense of character and charm. We thoroughly enjoyed the refined hospitality of the staff, restaurant-quality cuisine, and the in-Room Onsen while gazing out at the greenery. The Guest House where we stayed had a very spacious layout, offering an openness you won’t find at Western-style Onsen Accommodations in the same class, along with a calming atmosphere that feels pleasantly nostalgic. The kaiseki course served in our Room was a true delight for our whole family—an exquisite harmony of fresh premium ingredients and skilled craftsmanship. If I had to mention anything that stood out, it would be that the entire Room had a slight musty smell, and the operating noise from the air conditioner and multiple air purifiers was quite loud, which somewhat diminished the peaceful ambiance. That said, our overall satisfaction more than made up for it, and I believe this is a precious Japanese Ryokan that continues to preserve tradition in today’s world. Next time, I would love to return when the camellias (tsubaki) are in full bloom. Thank you very much for taking such good care of us.

  • 5.00
    はなかれももん
    วันที่โพสต์: 25/8/2026

    A Warm Welcome That Delights All Five Senses

    A quiet retreat nestled deep in lush green mountains. We escaped the bustle of everyday life for a calm, grown-up getaway—also to celebrate our daughter’s birthday. The Onsen was wonderfully gentle on the skin; soaking slowly, the fatigue of daily life seemed to melt away as if it had never been there. After bathing, we enjoyed a rich variety of dishes carefully prepared with local seasonal ingredients—truly heartfelt cuisine. The attendant’s explanations were excellent, and the warm service made every delicious dish taste even better. It was a luxurious time that let us feel the season with all five senses. It became an unforgettable adult holiday that nourished both body and soul from the core. As a memento of this Ryokan, I purchased a camellia-pattern tea bowl. We were able to recharge with plenty of precious energy for tomorrow and beyond. Thank you very much!

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  • 4.83
    hawaiilovers
    วันที่โพสต์: 24/8/2026

    Thank you for the delicious meals and the peaceful, relaxing time.

    This was our second stay. Even though we arrived a little early, everyone welcomed us warmly with kind smiles—it almost made me want to say, “I’m home.” This time we chose the “Relax in the Premium Lounge Plan,” and after our bath we were able to unwind in the charming antique lounge at the guesthouse, enjoying delicious drinks and treats such as Yugawara mandarin jelly. For our Room, we selected a Japanese-Western style room this time, and we were very satisfied with the spacious layout and comfortable beds. However, since it was on the second floor, we couldn’t feed the koi from our Room as I had been looking forward to, which was a bit disappointing. The meals were beautiful seasonal kaiseki cuisine—each dish was not only delicious but also like a work of art—and once again we enjoyed everything. My husband said the ayu sweetfish was exceptional. Since both my husband and I enjoy pottery as a hobby, we also took our time admiring each piece of tableware. That said, it was very disappointing that some of the dishes had small chips. We would love to visit again in autumn for another wonderful meal. Thank you for the gentle hot spring water, delicious food, and outstanding hospitality.

  • 4.50
    たか@サッカー日本代表応援してます
    วันที่โพสต์: 23/8/2026

    Delicious cuisine

    Compared to Hakone, Oku-Yugawara is generally more affordable. Within Oku-Yugawara, this place is on the higher-priced side, but the food was delicious and I felt it offered great value for money. I’d like to visit again.

  • 4.67
    soujiji-machikko
    วันที่โพสต์: 22/8/2026

    We stayed here to ce...

    We stayed here to celebrate my father’s 80th birthday. The traditional summer-style Japanese Room setting was wonderful and unlike anywhere else, and I’m glad my parents liked it and said it felt relaxing. Some of the Facility features were a bit dated, but the Room was spacious and had the feel of a luxury Ryokan. Since our Room had an open-air bath, we enjoyed soaking many times, cooling off on the terrace, and relaxing while feeding the koi. However, dinner took too long to be served course by course—three and a half hours felt excessive. It also limited the time we had for the open-air bath afterward, and my father looked tired and sleepy by the end. That said, the food was delicious as expected, and there were three different dipping sauces for the sashimi, which made for a unique experience. It’s such a good Ryokan that I hope this is something they can improve.

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