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24 photos

THE NELL UENO OKACHIMACHI

Tokyo Metropolis／Ueno
There are no vacancies in this facility.

Hidden Capsule Hotel

Our property is located slightly away from the bustling downtown, offering a quiet stay.

3.95(20)

  • It was good!

    Yahoo!トラベルユー... 8/9/2026
  • Old but clean and well-maintained

    The large public bath is available even late at night, and the amenities are decent, so if all you need is a bath and a place to sleep, it’s good value for money. The guests also felt relatively calm, perhaps because it’s away from the downtown area. The lockers are small, so it may not suit travelers with a lot of luggage. Other downsides: the toilet stalls are cramped, the TV is very old and practically unusable, and the capsule light bulb gets hot. Some other sites offer Plans with higher-grade Rooms, so I’d like to try one if I get the chance.

    Yahoo!トラベルユー... 6/16/2026

Facilities and Services

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Large public bath / Sauna / Within a 5-minute walk from the station / Within a 5-minute walk to the convenience store.
IN15:00～25:00
OUT10:00
Number of rooms82 rooms
PetNot allowed
Your childNot allowed

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Introduction of the Accommodation

Notice from the Accommodation

  • [Important] Apology Regarding the Potential Leakage of Guests’ Personal Information

    Thank you very much for always choosing THE NELL Ueno Okachimachi.

    We have identified a possibility that your personal information may have been leaked externally through “Temairazu,” the Reservation management system used by our Hotel. We sincerely apologize for the significant inconvenience and concern this may cause.

    Based on what has been confirmed so far, we have found cases in which suspicious messages were sent to Reservers for some Reservations that meet all of the following conditions:

    - Reservation date: Reservations completed on or before September 21, 2026
    - Stay date: Reservations with stay dates on or after September 21, 2026

    If you receive any suspicious contact (email, SMS, etc.) claiming to be from us or an Accommodation, please take extra care and note the following:

    [Important precautions]

    - Do not open any URLs or links included in the message
    - Do not enter credit card details or personal information
    - Do not reply to suspicious messages
    - Do not make payments or transfers as instructed in the message
    - If you need to check Reservation details, contact the official support desk of the booked Accommodation or your accommodation reservation website

    If you have entered credit card information on a suspicious website, please contact your credit card company immediately. Please note that the system involved in this incident does not handle or store credit card information.

    For inquiries regarding this matter, please contact:
    Temairazu Co., Ltd.
    https://www.temairazu.co.jp/pdf/1206/news-update
    Department: Emergency Response Desk
    Email: helpdesk@temairazu.com

    We again sincerely apologize for causing you significant concern.

Basic Information

Card information
VISA / MASTER / JCB / AMEX / DINERS
Pets
Not allowed
BreakfastThere is no information about breakfast.
Your child
You cannot stay.
Room service
Not available
Common amenities
  • ○ Shampoo · conditioner
  • ○ Body soap · soap
  • ○ Towel · Bath towel
  • × Body towel · sponge
  • ○ Toothbrush set
  • ○ Comb · Brush
  • × Shower cap
  • ○ Hair dryer
  • ○ Shaving
  • ○ Shaving Gel/Foam
  • × Bath additives
  • × Yukata
  • ○ Nightwear
  • × Bathrobe
  • ○ Slippers
  • ○ facial cleanser
  • ○ Toner
  • ○ Lotion
  • × Makeup remover
  • ○ Cotton swab
  • × Cotton
  • ○ Clothing deodorizing spray
  • × Refrigerator
  • × Minibar
  • ○ Electric kettle
  • × Tea set (free)
  • × Television
  • × Safe
  • × Scale
  • × Trouser press
  • × Free morning edition
  • × Pay-per-view broadcast
  • × Satellite broadcasting
  • × Video on Demand
  • × Radio
  • × CD player
  • × DVD player
  • × Blu-ray player
  • × Speakers for portable audio
  • × In-room PCs and tablets
Facilities and Features
  • × Hot spring
  • × Rooms with open-air baths available
  • × Open-air bath
  • × Free-flowing hot spring
  • ○ Large public bath
  • × Private bath
  • ○ Sauna
  • × Ganbanyoku (rock bathing)
  • ○ Within a 5-minute walk from the station
  • ○ Within a 5-minute walk to the convenience store.
  • × Indoor pool
  • × Outdoor pool
  • × Pet-friendly
  • × Spa facility
  • × Fitness
  • × Free shuttle service
  • × Shuttle Service (Paid)
  • × Room service
  • × Room Service Available 24 Hours
  • × Barrier-free
  • × Childcare services
Esthetic Massage
None
Fitness gym
None
Public Bath
The number of Public Bath
1
Business Hours
15:00~10:00
Hot spring
None
Free-flowing
None
Milky hot spring water
None
Additional Information
Remarks
On B1, there is a large public bath and a mist sauna. Shower booths are also available. [Fee: 600 yen / 90 minutes] [Hours: 15:00–10:00 the next day]
SaunaAvailable
Hot stone spaNone
OthersGuests with a Multiple Night Stay will settle payment for each night individually.

Reviews

Overall Score
3.95
(20)
  • Rooms & Amenities
    3.70
  • Facility
    3.55
  • Hospitality & Service
    4.25
  • Meals
    5.00
  • Onsen & Bath
    4.25
  • Satisfaction
    3.90

*Reviews that have been translated from Japanese.*

*Showing only reviews from 一休.com (Japanese) and Yahoo!トラベル.*

Access Information

Address
Tokyo MetropolisTaitō-ku, Higashi-Ueno 2-15-9
TEL：+81-3-3833-1924

From JR Ueno Station or Tokyo Metro Ginza Line and Hibiya Line Ueno Station, exit from 'Exit 3', proceed straight on Showa Street, turn left at the corner before Seven Eleven, continue straight, and the Hotel will be on your right.

Parking Information
None

Pickup and drop-off information
Unavailable

Frequently Asked Questions

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