AZUMINO KOGEN RESORT

I used public transportation and the Shuttle Service. When I realized our cottage was the farthest from the Hotel where check-in takes place, I was worried, but they kindly provided a Shuttle Service to the cottage. I truly appreciated it.The person who greeted us at the entrance during check-in had a wonderful smile.The cottage didn’t have air conditioning in the bedroom, so we laid futons in the tatami room and slept there, and it was very comfortable.All of the staff were excellent, and we had a pleasant stay. Thank you very much.If it could be improved so that calls to the front desk don’t go unanswered for such a long time, it would have been even more comfortable. (I couldn’t get through for about an hour…)I understand it may be difficult since Reservations can be made through various sites, but for guests using public transportation and the Shuttle Service, it would be helpful to assign a cottage as close as possible. If that isn’t possible, it would be great if guests could arrange a Shuttle Service Reservation to their cottage in advance.Truly, all of your staff were courteous and made our stay wonderful. Thank you!

This was our first stay here.\nWe stayed with my parents in their 70s and my two daughters.\nIt was about a 20-minute drive from the Azumino Interchange into the mountains,\nand we arrived quickly.\nSurrounded by mountains, the air was wonderfully clear.\n\nWe stayed in a Japanese-Western style room for five people.\nThe room was spacious and comfortable even for three generations staying together.\nIt had a kitchen with a refrigerator and sink,\nwhich made it easy to quickly wash cups after having tea—very convenient.\n\nFor meals, we chose the restaurant buffet.\nEveryone could pick as much as they wanted of what they liked, and we were very satisfied.\nEveryone was happy, saying both the dishes and desserts were delicious.\n\nThe play area\nwas a space where my 20-year-old and 12-year-old daughters could enjoy themselves together.\n\nIt’s a Hotel where each generation can have fun or relax at their own pace, so next time we’re planning a Multiple Night Stay to do some sightseeing as well.\nThank you for such a comfortable time.