AZUMINO KOGEN RESORT

This was our first stay here. I stayed with my parents in their 70s and my two daughters. It was about a 20-minute drive from the Azumino Interchange into the mountains, and we arrived quickly. Surrounded by mountains, the air was wonderfully clear.We stayed in a Japanese-Western style room for five people, and the spacious room was comfortable even for three generations. There was a kitchen with a refrigerator and sink, which made it easy to quickly wash tea cups and other items—very convenient.For meals, we chose the restaurant buffet. Everyone could pick as much as they wanted of what they liked, which was very satisfying. My family also said both the dishes and desserts were delicious.The play area was a space where my daughters (20 and 12) could enjoy themselves together.It’s a Hotel where each generation can have fun or relax at their own pace, and next time we’re planning a Multiple Night Stay to do some sightseeing. Thank you for such a comfortable time.

I used public transportation and the Shuttle Service. When I realized our cottage was the farthest from the Hotel where check-in takes place, I was worried, but they kindly provided a Shuttle Service to the cottage. I truly appreciated it.The person who greeted us at the entrance during check-in had a wonderful smile.The cottage didn’t have air conditioning in the bedroom, so we laid futons in the tatami room and slept there, and it was very comfortable.All of the staff were excellent, and we had a pleasant stay. Thank you very much.If it could be improved so that calls to the front desk don’t go unanswered for such a long time, it would have been even more comfortable. (I couldn’t get through for about an hour…)I understand it may be difficult since Reservations can be made through various sites, but for guests using public transportation and the Shuttle Service, it would be helpful to assign a cottage as close as possible. If that isn’t possible, it would be great if guests could arrange a Shuttle Service Reservation to their cottage in advance.Truly, all of your staff were courteous and made our stay wonderful. Thank you!