รีวิวและความประทับใจจากผู้เข้าพักที่ Miyako Hotel Kyoto Hachijo - 4หน้า

(เกียวโต/หน้า สถานีเกียวโต) [ทั้งหมด 988 ห้อง]
คะแนนรวม
4.36
ดี (574)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.43
  • สิ่งอำนวยความสะดวก
    4.35
  • การบริการลูกค้า
    4.47
  • อาหาร
    4.48
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.01
  • ความพึงพอใจ
    4.47
  • 4.67
    mumimimu

    Convenient.

    Its location right in front of the station is very convenient, but it happened to be pouring rain that day, so I only needed an umbrella when crossing the street. It was helpful to be able to arrive by Shinkansen, leave my luggage right away, and head out. The breakfast area was also spacious and easy to walk around.

  • 3.80
    kiyosidakoda

    A car is convenient.

    Convenient for driving from Kyoto Station toward Nara. The parking lot is spacious and a flat indoor facility. Right in front after crossing the intersection at the station’s South Hachijo Exit. Of course, the Room was also great. (The unique layout was interesting.)

  • 5.00
    ほり ゆこ

    Anniversary

    We had a wonderful three days—thank you very much. This trip was to celebrate my retirement. To my surprise, we received a gift in our Room, which reminded me of all the years I worked. I felt proud of myself and truly warmed inside. Thank you again for your thoughtful kindness—we were genuinely delighted.

  • 4.00
    AG1971

    A Hotel right in front of Kyoto Station’s Hachijo Exit!

    I stayed here to attend the Fushimi sake brewery opening event. The location is extremely convenient, right in front of Kyoto Station—perfect for guests traveling by train. This time I was able to stay at a great price in a twin Room with dinner included. It was an “Room assigned on arrival” Plan, but they kindly upgraded me to a spacious Room in the new building, so I could relax and enjoy my stay. Dinner was a buffet at the 1st-floor restaurant. It was crowded on Saturday, but there was everything from steak to a wide variety of desserts and even soft-serve ice cream, making it a very satisfying meal. The staff were also very courteous and helpful. If this kind of Plan is available again, I would definitely like to stay at this Hotel again!

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  • 4.00
    くる！

    Thank you for upgrad...

    Thank you for upgrading us to a Standard Twin. Thanks to that, we were able to relax and enjoy a spacious stay. There was a capsule coffee machine in the Room, so we could eat the donuts we bought and enjoy delicious coffee as well, which was great. I think the method of filling a bottle from the water dispenser instead of providing bottled water is good from an environmental perspective, but how hygienic is it? I had concerns about whether the water dispenser is kept clean. I think the building is old, but the Room was properly cleaned. The bathroom area was also clean and there were no strange smells. However, there were instant ramen noodles stuck to the pajama top, which was unpleasant. Maybe this isn’t checked that thoroughly during cleaning? The air conditioner didn’t work very well, and since the pajamas were a one-piece type my legs were far too cold, so I ended up going to buy long pants at the station. If you get cold easily, it’s better to bring your own pajamas. There is an AEON next door and it’s conveniently located near the station. Other than the pajama issue, I don’t have any particular complaints. Since it’s close to the station and has parking as well, I would like to stay again when coming by car.

  • 3.60
    wagen55

    Family Room Use

    It was spacious and comfortable. Having an AEON nearby has made things even more convenient.

  • 4.60
    ＋にがうりジュース＋

    I always stay here.

    I stay here almost every year because it’s conveniently located near the station. It seems to have been recently renovated, and check-in has been streamlined. The twin Room was clean and the Facilities were more than adequate, and I especially appreciated the strong hot water flow.

  • 4.00
    siawase

    Satisfied

    Hearing that Kyoto was a bit less crowded, we decided on a trip at short notice. We chose this Hotel because there was an affordable Plan and it is close to Kyoto Station, and we were upgraded; the Room was clean, convenient, and very nice.

  • 4.50
    470sailor

    This is my go-to accommodation near Kyoto Station.

    The Hotel building itself is old, but among full-service Hotels it’s the closest to the station and reasonably priced. The restaurants are also high quality (though they’re priced accordingly). It has become my go-to when I want to stay near the station. I’ll likely use it again.

  • 5.00
    iuytrewq

    Enjoy Kyoto in Winter

    In chilly Kyoto with light snow in the air, your warming breakfast—especially the Japanese set meal with a soy milk hot pot—made both my body and heart feel warm. It was a cozy, happy start to the new year. Thank you very much.

  • 1.50
    恋粋

    Poor night front desk service and inadequate room maintenance

    The delivery service and the front desk staff in charge of luggage handled everything politely and explained things carefully. First, at check-in, I had a single Reservation, but I was given a twin Room with no explanation. I had to contact the front desk, and it took time and effort to confirm whether it was an upgrade or simply a mistake. The worst part is… The Room was far too dirty. After check-in I unpacked and went out right away, so I didn’t notice how unclean it was. When I returned and got out of the bath, something caught my eye as I turned on the TV… Peeling wallpaper—and faint black staining where it had peeled—suggesting possible mold. Looking around, many seams in the wallpaper were lifting and peeling with dark discoloration… I tried to put up with it, but it felt disgusting, so I asked to change Rooms. They said they would prepare an available Room immediately, but by the time I repacked my belongings it was already past 2:30 a.m.… The second Room was across the hall. Feeling uneasy, I was told to check the Room first—so I did… Honestly, it was even worse than the first one. After entering, my headache wouldn’t stop. It was after 3:00 a.m., and even when I asked if there were any other Rooms available (though it seemed pointless asking staff who clearly weren’t front desk), after leaving the window open for several minutes and running the air purifier at full power, my headache still didn’t improve—so once again I contacted the front desk. I asked if there were any other Rooms available; in any case, I wanted them to come see the condition of the Room and told them that I wasn’t feeling well. The front desk contacted that day’s manager-in-charge; after some back-and-forth they came up to my Room. When I asked whether there had really been no complaints about this Room before, they hesitated and gave an unclear answer… From that reaction alone, one can only assume there may have been complaints. The manager apologized that when my initial inquiry about the first Room came in, they should have come to inspect it properly and respond—but they hadn’t done so. They said they would prepare another Room right away; after waiting for a while we arrived at a third Room around 3:40 a.m…… I was guided to what seemed like a renovated main building. They said that because this is an old Facility that hasn’t been renovated for about 10 years—but even so—the lack of proper checks is unacceptable. If you charge guests money, you have a responsibility to ensure cleanliness and comfort in every Room. I was completely exhausted; my luggage stayed as-is; my headache continued—it made for an awful first day. I visit Kyoto often and have stayed at many Hotels before; as this is such a well-known long-established Miyako Hotel brand property (or so expected), encountering trouble like this was shocking… It may be best to be cautious unless you are staying in one of their renovated main-building Rooms. There won’t be a second time—this was terrible.

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  • 3.80
    けんけん隼

    A bit disappointing.

    The location near the station was satisfying, but unfortunately this time I ended up with a Room where I couldn’t see the trains, so it was disappointing not to be able to watch the trains or commuters and students. Next time, I’d like a Room with a train view. It was just bad luck.

  • 4.33
    SASUKE119

    Thank you very much.

    Thank you very much. I had a relaxing stay. It was very convenient, located near Kyoto Station. I hope to visit again.

  • 4.50
    一休319

    Always comfortable.

    No matter how many guests are staying, the staff remain calm and the lobby stays peaceful, and even as a solo traveler I can enter smoothly with automated check-in—I'm truly grateful. It’s always comfortable, and the Room upgrade is a welcome and delightful gift. I’ve decided that my reliable Accommodation in Kyoto will always be here.

  • 4.83
    大食いちゃん2

    Warm and attentive hospitality

    I stayed for two nights with my elderly mother under Plans with different dinners, so when making the Reservation I requested “wheelchair rental” and asked to be treated as a Multiple Night Stay. The Hotel kindly replied, “We have arranged a wheelchair. We will do our best to accommodate your request regarding the Multiple Night Stay, but please understand that we cannot guarantee it.” On the day of our stay, the staff immediately assisted my mother, and they prepared a Room near the elevator with a Shinkansen view while treating us as a Multiple Night Stay, which was very helpful. At the dinner restaurant as well, it seemed they had been informed that we would be using a wheelchair, and they thoughtfully arranged our seating. When we left, the doorman also saw us off politely. We truly enjoyed three wonderful days. Some Reviews mentioned that it was “full of inbound tourists,” and there were indeed many international guests. However, in Kyoto today you will find many foreign visitors wherever you stay, so it did not bother us at all. More than anything, we appreciated the warm hospitality from the staff. Thank you very much for taking such good care of us.

  • 5.00
    pebchan

    A Hotel You’ll Want to Visit Again

    Conveniently located near Kyoto Station. Since our Room was on a renovated floor, it was clean and beautiful, and the Hotel staff were very kind. It was also great to have an EV charger for electric vehicles. Above all, the service was quick, and I am especially grateful for Front Manager Mr. K’s heartfelt kindness, care, and hospitality. As expected of a Japanese Hotel—I was truly impressed. I would love to stay again. Thank you very much for your help and support.

  • 3.83
    皆川賢司

    It was a clean and pleasant Hotel.

    Everything was spotless and well maintained, and I had a comfortable three-day stay. (If I had to ask for more, I love large public baths and would have liked a bigger bath, but I knew that in advance so it wasn’t an issue.) Breakfast was very delicious. The staff were also wonderful.

  • 3.60
    石仏

    Conveniently located...

    Conveniently located near Kyoto Station, from a distance I initially thought it might be an apartment complex (sorry), but inside it was beautifully maintained and didn’t feel old at all, so I was able to relax and enjoy my two-night stay. Thank you very much. Although there were many group guests, it was quiet at night and I could unwind comfortably. The only issue was that when setting the bath faucet and shower above 40°C, the water flow became unstable—sometimes it would suddenly surge out, and other times only air would sputter out—which felt a bit scary. It was disappointing because I wanted to take a hot bath.

  • 3.50
    ラナンキュラスシャルロット

    Conveniently located near the station.

    We chose this Hotel because we would be arriving late and leaving early in the morning. We made our Reservation early, but due to family circumstances we changed from a twin to a triple at the last minute, and the price increased by about 7,000 yen compared with the previous day. I understand it was our decision, but I was disappointed because we had been happy to get a good deal and it felt like we were taken advantage of. The location is great, and it’s convenient for getting on the Shinkansen right away.

  • 4.00
    ラフランスジャム

    I stay here three or...

    I stay here three or four times a year. The staff at all the restaurants, both Japanese and Western, are especially pleasant and provide great service. The woman at checkout was also polite and smiling. This time I forgot something in my room, but the staff member who saw me off kindly went to retrieve it for me, which was very helpful. However, the staff at the luggage storage counter are always rather businesslike, and this time after checkout when I left my bags, one male staff member in particular was rude—telling me to write my name here with an irritated expression as if it were a hassle. It spoiled the good impression made by the other staff members. Disappointing.

  • 5.00
    ゆうか7

    Thank you for your kind consideration.

    Over the past few months, I have stayed here on every business trip. The attentive hospitality is excellent, and I use the café lounge for meetings, where discussions can proceed in a relaxed setting. For breakfast, I use the two venues in the basement and always enjoy a delicious meal. I look forward to staying with you again.

  • 4.83
    bigislan

    My favorite.

    Whenever I come to Kyoto, I stay at this Accommodation. This time, thanks to your thoughtful support at check-in, I had a very comfortable stay. I was traveling from Tokyo that day, but trains in the city stopped in the morning and it was very difficult until I could board the Shinkansen, so I truly appreciate your help. It’s close to the station, and both the Hotel and the Room are comfortable and convenient.

  • 2.40
    家康。

    Conveniently located near the station.

    I booked this place purely for convenience, so I can’t complain too much. However, to be honest, there were three major issues. 1. The front desk did not answer the phone from the Room at all. I had no choice but to call from an outside line—unacceptable. 2. The air purifier/humidifier provided in the Room had not been refilled with water, and the refill indicator was on. This should obviously be checked before a guest arrives—unacceptable. 3. When I filled the bathtub, a long brown hair that was clearly someone else’s was floating in it, likely due to inadequate bathroom cleaning. It was unpleasant—unacceptable. That’s all.

  • 4.67
    すーにー

    A delightful surprise

    The day before my stay, I called to request a Room near the elevator, but it seemed that all the reserved single Rooms were a bit far away. However, at check-in, my Room was upgraded and they prepared a Room close to the elevator for me. I usually end up wandering around the floor, so this kind surprise made me very happy and turned my solo trip into a truly enjoyable one. I returned home very satisfied. Thank you very much.

  • 4.33
    ピカピー

    Compact and nice.

    Since it had been a while since my last trip to Kyoto, I chose this Hotel as a reliable option for its great location and reasonable price. There weren’t many tourists, and check-in was smooth. There are plenty of places to eat near the station, so dinner wasn’t an issue. Breakfast is also nice because you can choose Japanese, Western, or a buffet. I chose Japanese, but it was a little disappointing that the menu was the same on both days. Still, it was delicious. The Room was clean and I could relax. Switching between the shower and the faucet didn’t work well and was a bit of a hassle. Overall it’s a good Hotel, but compared to before, I felt the staff spoke less—simple greetings like “Good morning,” etc. What surprised me most was the “Kyoto pricing.” I went to Nishiki Market and was shocked by both the lines and the prices at the stalls!

  • 3.80
    ちちそ

    Conveniently located near the station.

    Conveniently located near the station and easy to use. Both the Facility and the staff service were satisfactory.

  • 5.00
    やすポンぽんポン

    Wonderful staff members

    My wife stayed with her guide dog, and from the moment we arrived, all staff were kind and attentive in every way—at the Hotel, in the restaurant, and even guiding us to the road when we left. The Room was wonderful as well, and we were very satisfied with this Hotel. We look forward to staying again.

  • 4.83
    あわさっちん

    Close to the station, excellent service

    Great location just outside the south side of Kyoto Station Easy to find, right next to AEON You can walk through the station passageways, so you can browse shops and stay warm Even I, with a terrible sense of direction, could get to the subway without getting lost All the Hotel staff were very kind They also stored my luggage for the whole second day, so I could sightsee comfortably. Since there was availability, they kindly upgraded me to a larger Room. I was very satisfied. Above all, the staff were truly kind. Thank you very much. I would like to stay here again

  • 4.80
    東胡

    A Cozy Room

    The Room was spacious and comfortable. The lobby was very lively and crowded, but the guest room floors were quiet with excellent soundproofing. During my stay, I encountered tour groups twice, but thanks to good zoning, I was able to relax in peace. The staff were warm and welcoming. These days, many Hotels are streamlining operations for efficiency, but I hope this Hotel will continue to maintain its warmth.

  • 5.00
    ゆうか7

    Gratitude

    Thank you for hosting us on Saturday, January 17. We truly appreciate being upgraded to a higher-grade Room. The front desk staff were excellent—“as expected of the renowned Miyako Hotel.” We look forward to staying with you again.

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