รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel New Otani Makuhari

(จังหวัดชิบะ/ไคฮินมาคุฮาริ) [ทั้งหมด 418 ห้อง]
คะแนนรวม
4.29
ดี (313)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.38
  • สิ่งอำนวยความสะดวก
    4.23
  • การบริการลูกค้า
    4.52
  • อาหาร
    4.49
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.84
  • ความพึงพอใจ
    4.37
  • 4.33
    あんこい

    I had a comfortable stay.

    While the building and some in-room Facilities feel a bit dated, everything was fully functional and I had no inconvenience during my stay. However, the sofa in the room is quite worn in places, and I would be happy if it could be replaced soon. All of the staff were consistently pleasant from arrival to departure. Towels and other amenities were properly replenished every day, so I was able to stay comfortably. Overall, it was a Hotel where I could enjoy a very pleasant stay. I would like to use it again if I have the opportunity.

  • 4.00
    kaorik1026

    I stayed here while attending Summer Sonic Tokyo.

    I stayed here to attend Summer Sonic Tokyo. It’s very close to Makuhari Messe, which was extremely convenient, and it was useful for more than just staying overnight—especially for late-night stages and taking breaks during the event. The Facility feels a bit dated. To be honest, there were a few things that concerned me about the cleaning on the first day, but by the second night everything had been cleaned well and I was able to stay comfortably. The Hotel layout made it easy to get around, and shopping and dining nearby—such as at convenience stores—was also very convenient. It was a shame I didn’t have time to use the Hotel restaurant or pool, but I’d definitely like to stay here again when I attend Summer Sonic, and next time I’d like to make a Plan that lets me enjoy the Hotel as well. Thank you very much for your hospitality.

  • 4.40
    ゆうりゅうAGE

    Shower Area

    Only the shower area is a bit inconvenient.

  • 5.00
    みーよ

    We received warm, ho...

    We received warm, hospitable service. Even though the staff were very busy during the Makuhari fireworks, they provided exceptionally courteous and attentive hospitality—thank you. Both the room and bathroom were spotless and very well maintained.

  • 5.00
    きんぐにしやん

    Breakfast buffet

    This time, my 17-year-old daughter came along on my business trip, and we enjoyed our stay at the Hotel together! The breakfast buffet was delicious, and we were very satisfied. There was a great variety of dishes, and the omelet was especially fluffy—absolutely fantastic! Next time, I’d love to bring my wife as well!!

  • 4.33
    boss0018

    Value for Money and Quality

    Everything was truly wonderful. I would definitely love to stay again.

    • Review Image
    • Review Image
    • Review Image
  • 4.00
    幸運の風来坊

    For a conference business trip

    I stayed here on a business trip for a conference. When attending events at Makuhari Messe, it often comes down to two choices: Hotel New Otani or APA (because they’re simply very close to the venue). I chose this place for the reliable quality of Hotel New Otani. I’ll stay here again.

  • 2.83
    ゆるゆる旅

    I was very disappoin...

    I was very disappointed by the male staff member who answered when I called to make a Reservation for the lounge. He spoke in an overly casual manner and sounded unmotivated. I also saw similar comments in Reviews on another site, so it seems this has not changed for some time. The other staff were polite and pleasant, but that negative experience has stayed with me, which is why I gave this rating.

  • 5.00
    momorikachiri

    It was a wonderful Hotel.

    I made a Reservation to attend a live concert by my favorite band at Makuhari Messe. It was very close to Makuhari Messe, which was a relief for my tired body after the show. I’ve been staying mostly at newer hotels lately, so I really appreciated the thoughtful service that only a long-established Hotel can offer. What made me happiest was the 12:00 checkout time! Since we were exhausted from the concert, we relaxed at the Hotel instead of sightseeing in Tokyo the next day. My daughter and I had two wonderful days and made great memories. Thank you very much.

  • 3.60
    ちゅやん

    Ideal for attending a baseball game

    We were able to relax after watching a baseball game at ZOZO Marine Stadium. We could take our time until the noon check-out time.

  • 5.00
    mariko07

    It was comfortable.

    I accidentally made a Reservation for a smoking Room, but you promptly upgraded me and prepared a different Room. It was a wonderful Room that exceeded the additional fee I paid. I was especially surprised by how huge the TV screen was. The view of the ocean and the Marines’ stadium from the window is still unforgettable. I’d love to stay again when I have the chance. Thank you to all the staff.

  • 3.33
    なかば7884

    About Our Hospitality and Service

    The Facility and overall atmosphere were wonderful, but the service unfortunately left me with some concerns. First, I asked about a late check-out just in case. A younger staff member responded flexibly, but a senior staff member told me, “We cannot accommodate this because we are fully booked. Thank you for your understanding,” in a rather formal, impersonal manner. I understand that late check-out may not be possible, but since I had chosen this long-established Hotel with high expectations, it was a bit disappointing. Also, when using the SATSUKI buffet, the staff member who guided us was quite intimidating in their manner, which surprised me. Aside from the service aspect, it was a good stay.

    • Review Image
  • 5.00
    たけのこの里88

    Outstanding service

    I was drawn to this great-value Plan. The view and the Room were both wonderful. The bar and teppanyaki were especially delicious, and the service was consistently excellent, as expected from the Hotel. That day, there were many overseas guests, mainly from Europe and North America. At European Hotels, guests are often satisfied with cheese, cold meats, tasty flaky Danish pastries, and fresh (not frozen) fruit, so you may want to further expand your selection of seasonal fresh fruit.

  • 2.00
    hr-anzumeme

    Back in Makuhari after a long time

    I had recognized New Otani as a long-established Hotel known for its warm hospitality. When we spoke to the staff, they responded very pleasantly. Unfortunately, the Hotel’s Facilities are quite outdated; those who want to stay in a retro Hotel will likely have a great experience, but I cannot really recommend it for a typical stay. ◯What concerned me: the scent throughout the building (a strong floral fragrance like women’s perfume), an odor in the bathroom, and water coming from the bathtub faucet that was sputtering and very noisy. ◯On the other hand, the good points were: a comfortable bed and the view from the large window. I don’t want to write negative things, but this is my honest impression.

  • 4.50
    islandriver

    Hotel New Otani Makuhari

    I made a Reservation for a twin Room with breakfast. I was assigned a Moderate Twin Room. It was so spacious that it felt more than enough for two people, and I was very satisfied. I also enjoyed the buffet breakfast at Restaurant Satsuki. Overall, it was a very satisfying Hotel stay.

  • 4.17
    ＊ふふふ＊

    I chose Hotel New Otani Makuhari because I wanted to see the ocean.

    I live in Tokyo. I’ve stayed several times at the Kioicho Oedo Room because I love the unbeatable breakfast... This time, for the first time personally, I chose Hotel New Otani Makuhari, and it was the right choice—I was able to relax and enjoy a calm stay. Although it was my first visit, thank you very much for accommodating so many of my requests. From the Hotel, it took me about 10 minutes on foot to reach Makuhari Beach, and I went for walks many times in the morning and evening. The seawater was decent too. All of the staff were Japanese, so I could spend my time very peacefully. It was wonderful. As for breakfast: some onigiri fillings were a bit limited, the nori wasn’t great, but I tried everything that felt “Chiba-like,” such as the chashu omelet, fried horse mackerel, and udon with a soft-boiled egg, to find what suited my taste. It may have seemed impolite, but you don’t know until you try. The drinks—including Chiba milk—were delicious, the salad was fresh, and the dressing was tasty as well. The rice porridge felt gentle on my body. You can enjoy breakfast while taking in the view and eat in a relaxed atmosphere. It has different charms from Kioicho, and if your purpose matches, I think Hotel New Otani Makuhari offers its own unique appeal. If I have another chance, I’d like to stay again at Hotel New Otani Makuhari.

  • 4.60
    ベイコ

    I’d love to stay here again!

    On the day, we went to watch a baseball game at ZOZO Marine Stadium. We arrived well before check-in time, so we went to the front desk to ask if they could store our luggage. They told us the Room was ready and kindly let us check in early. We really appreciated it. Thanks to that, it was easy to get ready, including changing into our uniforms. This is a Hotel we would love to stay at again!

  • 4.60
    lovebeer

    Excellent access to Makuhari Messe.

    I stayed here for a weekend event at Makuhari Messe. I was happy that check-out is at 12:00, and it’s great that you can get there without getting wet even on rainy days. I’ll stay here again!

  • 3.00
    じぇいエイチでゴー

    Could you please clarify your request?

    Because there is a stadium nearby, it seems this Accommodation was used as lodging for professional baseball players. Right when we arrived, there was a line and the place was crowded; perhaps to manage the congestion, an area had been set up in front of the elevators and a crowd had gathered. Isn’t that the real problem? Can you even tell who is a guest and who is an outsider coming just to see the players? As expected, even when we wanted to take the elevator, we couldn’t—we were told to go toward where the crowd was. “No photos!” “Don’t talk to them!” Before saying that, how about not letting outsiders in at all? There are plenty of ways to do it, like checking room keys. Prevention matters more than simply banning things.

  • 3.83
    まいさきのん

    The breakfast was delicious.

    I have stayed here several times. This time, I was troubled by a bad smell from the shower curtain in the Room bathroom. It looked clean and I didn’t notice it at first, but the odor started during my bath and then lingered until morning. I think the smell may come out when the curtain touches hot water. It still smelled when I used the bathroom in the morning, and my husband also said it “smelled like a bathroom.” At check-in, I was offered a paid upgrade to a renovated Room, but since we wouldn’t be spending much time in the Room, we declined. I understand that an older Room can’t be helped, but I think it would be better to replace the shower curtain with a new one. Other than that, the Room was cleaned thoroughly and it was good.

  • 3.83
    taomama

    Breakfast Venue and Shower Booth

    Last time, the breakfast venue was spacious and quiet, and I had a wonderful breakfast, so I was looking forward to it. However, this time that venue was closed and there was only one breakfast area. Perhaps because of that, it was crowded; I had to wait in line, and the dining area was noisy, which was disappointing. The staff were not very pleasant either. The shower pressure in the Room’s shower booth wasn’t very good. However, the Room had a great view and felt spacious, which I liked. The Chinese restaurant for dinner also had a nice atmosphere and the food was delicious.

  • 4.33
    タロキチ

    Rilakkuma Sweets Buffet

    I stayed after making a Reservation for the Rilakkuma Sweets Buffet. The service and the restaurants (both the lounge and SATSUKI) were excellent. Every staff member had a wonderful smile. I would like to stay again if I have the opportunity.

  • 4.00
    sagakuni

    Always comfortable.

    We would love to stay here again.

  • 4.67
    teratera1

    I was satisfied.

    The Room was spacious and clean. We could see the ocean, and the desk and light were very convenient—excellent! Just one thing: maybe I misunderstood, but there was no tissue box in the Room, so I brought one from the bathroom and left it in the Room before going out for dinner. When I came back, it had been replenished in the bathroom, which surprised me. Do staff enter the Room that frequently? The restaurant was also wonderful.

  • 4.80
    Azalea

    It was great.

    The Room had some well-worn touches, such as drawer handles, but that added a sense of history and felt comfortable. Everything seemed clean and well maintained. The location was also convenient from the station. It was a comfortable stay.

  • 4.00
    ぼくぱぱ

    Wonderful hospitality

    We stayed here for a Disney trip. We arrived by car a little after 7:00 to catch the 7:45 bus to Disney, and they kindly stored our luggage. Although we couldn’t check in yet, we were able to complete the procedures. When we told them we would be using the parking lot, they processed it as free of charge. From the moment we entered the Hotel, every staff member greeted us warmly and provided excellent service. The Room does show some age, as mentioned in other Reviews, but it was well maintained and clean, so we had no complaints. They also upgraded us to a slightly larger Room than what we had reserved. Breakfast the next morning was delicious as well—every bread item was outstanding!

  • 5.00
    にこ*

    Highly satisfied!

    We stayed to celebrate my partner’s birthday. The staff were very courteous, and the Room was spacious and spotless. We chose a Plan that included a puzzle-solving activity, so we could explore the property at our own pace and have fun along the way. In addition to breakfast, we also tried the sweets buffet—everything was delicious, and I ended up eating far too much. Overall, the service was excellent and we were very satisfied! Next time, I’d like to try a different puzzle as well. We’d love to stay again.

  • 4.00
    JJAMいっ太郎

    As expected from a long-established property—I’ll stay again. The Facility is a bit dated.

    As expected from Hotel New Otani, the service level is on a whole different level. Being welcomed with a smile even when checking in late at night really warms your heart!! At checkout too, they send you off with a smile. Such kind people. We stayed as three. It’s like most hotels where an extra bed is added to a twin Room, but the extra bed was spacious and fluffy, and we could really recover from our fatigue. Each person had two pillows with different firmness levels, which was very comfortable. The duvet was also nice and fluffy—not the thin kind you often get at business hotels. Last time, it was about 1,000 yen more and we stayed on a three-person Plan (twin Room) with a larger Room. The larger Room might be better value for money. The bathroom is a unit bath—spacious and clean, but the Facility feels old... Adjusting the hot water temperature is tricky. Also, how does the mirror not fog up? I’d like body lotion. I don’t need hair ties. Disposable razors hurt and I bring my own anyway, so I don’t need them either. Having three towels (bath towel, hand towel, and face towel) is amazing. If I had one complaint: the fridge. Without a freezer function, ice cream bought at the convenience store melts!!! Please upgrade it. There are instant coffee, tea, and kelp tea provided, but since I buy drinks myself anyway, just water and coffee would be enough. In the morning there was a Nikkei newspaper delivered; I don’t read it, so please ask at check-in whether it’s needed. If it were horse-racing newsprint instead, I’d want that. Having a Plan with 12:00 checkout as standard is unbelievably great—clearly designed with festivals and live shows in mind. That’s what made me choose this place! I’d like to stay again next time.

  • 4.80
    ソクJIN

    Perfect.

    This was my first stay here. It’s close to the station, and I was soothed by the sunset and the views of the ocean and Mt. Fuji. I was also thrilled to catch the stadium fireworks at just the right time. The staff were quick, courteous, and attentive. It truly felt like a high-class Hotel. Above all, I had a comfortable, stress-free stay. I would love to stay again.

    • Review Image
  • 4.67
    q.e.d.

    Relax in Makuhari

    The Facility feels a bit dated, but it is clean. The staff were attentive and considerate, and dinner at Taikanen (Chinese cuisine) was excellent.

จำนวนรีวิวและคะแนนเป็นค่ารวมจากรีวิวที่โพสต์บน IKYU.com และ Yahoo!トラベル
หน้านี้แสดงเฉพาะรีวิวที่โพสต์บน IKYU.com เท่านั้น