รีวิวและความประทับใจจากผู้เข้าพักที่ The Westin Miyako Kyoto - 3หน้า

(เกียวโต/ฮิงาชิยามะ เคอาเงะ) [ทั้งหมด 265 ห้อง]
คะแนนรวม
4.70
ที่สุด (199)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.79
  • สิ่งอำนวยความสะดวก
    4.71
  • การบริการลูกค้า
    4.65
  • อาหาร
    4.60
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.78
  • ความพึงพอใจ
    4.66
  • 3.80
    mark335

    The club lounge was disappointing.

    Above all, the spa (Onsen Facility) was very satisfying. The Junior Suite Room was also spacious and well equipped. It was disappointing that the food in the club lounge seemed to have declined compared to before. Even if it were the off-season, at peak-season prices it feels inferior compared with competing Hotels.

  • 3.00
    しょうくん

    Please choose the Kobe beef sirloin teppanyaki dinner course.

    I didn’t like having to take off my slippers before going to the bath. However, the bath was always clean and well maintained. Dinner was disappointing: one appetizer, steak, a salad (mostly leafy greens), five pieces of beef nigiri sushi, and dessert. It felt very modest—among the least satisfying stays I’ve had. I enjoyed chatting with the Hotel staff during the meal, so I have no complaints about their service. It may be the Hotel’s policy, but it felt disappointing for the price.

  • 5.00
    ミキティ19

    Thanks to the Diamon...

    Thanks to the Diamond member benefit, we were upgraded to a suite. As a result, we were able to enjoy the spa, an aroma treatment, in-room dining, and our stay at the Hotel. Thank you very much. We look forward to staying with you again when we visit Kyoto.

  • 4.50
    Hanan.

    I stayed here for my...

    I stayed here for my birthday. With access to the club lounge, breakfast, and the Onsen, there are many ways to enjoy your stay each time. This time, I had afternoon tea and a meal at the tea lounge “MAYFAIR.” It was comfortable to enjoy a late lunch and dessert. I also enjoyed delicious pasta from in-room dining and had a very comfortable Hotel stay. I understand that IKYU Diamond benefits may not be available depending on the stay date, but I still can’t help hoping for them, so I feel excited every time. I would be happy if I could receive an upgrade next time.

  • 4.83
    雪ひつじ

    This is a Hotel I would like to stay at again.

    This was my first stay in over 10 years, and it was truly a pleasant one. The staff were full of hospitality, and in particular the porter—who appeared to be from Europe or the U.S.—greeted me with a warm smile and left a lasting impression. The Room was clean with a great view, and it felt like a shame to stay for only one night. I also used the SPA Kacho, which wasn’t there last time, and being able to relax in the Onsen was wonderful. At reception I was told I could use it “empty-handed,” so I did—but I could only find toner (unless I missed it), so having lotion/emulsion available as well would be very helpful. Also, there were a few spots where the floor felt slightly slippery; more thorough cleaning would make it easier to bring older family members. Bar Rokuza was also a calm space where we could talk quietly. It was fun—and very Kyoto-like—that yatsuhashi were served as snacks. This is an excellent Hotel that lives up to its history and brand. This time I stayed with No Meals Included, but next time I’d love to enjoy the dining as well. I will stay here again when visiting Kyoto.

  • 4.00
    ライライＮＯ１

    The Facility and spa are excellent.

    I stayed here again after a long time, and I was surprised at how much the Facility has improved! However, the staff’s service was a bit disappointing.

  • 5.00
    kintamani2016

    Everything was wonderful—everything except that it was hard to find a taxi.

  • 3.40
    高飛車です

    I stayed here while attending Agon Shu’s Hoshi Matsuri training.

    My Room was upgraded, but it was noisy all night—I'm not sure whether it was the boiler, the wind outside, or the air-conditioning control room. I mentioned this at checkout, but I only received a brief “I see” in response. I would like to stay again next year, so please assign me a quiet Room if possible. Other than that, I really enjoyed the Onsen and was able to fully use the Diamond member benefits, so overall I am satisfied. Thank you very much.

  • 4.33
    mmwata

    It was a wonderful Hotel.

    This was our first time staying here on a trip to Kyoto, and because it is built on higher ground, we were able to enjoy a wonderful view. The building itself seems old, but the Room is equipped with amenities that are on par with—or better than—those of a new Hotel, and everything from filling the bathtub to using the shower is intuitive, so we had no stress at all. The bed was also extremely comfortable, and our two-night stay flew by—we’re already saying we’d love to come back.

  • 5.00
    今回で沖縄に31回目！

    It was an excellent Hotel.

    I always stay here whenever I visit Kyoto. This time, I traveled to Kyoto again after a long time. I really like how smooth check-in and check-out are, and that they never keep guests waiting. The Room was clean, and I could tell there was thoughtful attention to the amenities provided. For meals, I only had breakfast, but it was delicious. I would like to stay here again when I visit Kyoto.

  • 5.00
    とんちゃき

    Unchanging comfort

    This was my first stay in about two years. The comfort is still outstanding, just as always. The breakfast is also very delicious. I’m looking forward to soaking in the Onsen again and spending a relaxing time.

  • 5.00
    ebichannya

    Enjoy Kyoto in Winter

    The spacious, comfortable spa—especially the semi-open-air area—was wonderful. I also appreciated being able to freely take bottled water at the spa. The relaxed in-room dining, the softly designed guest room with curved lines, and the Heavenly Bed were all extremely comfortable. I was able to fully relax and unwind right up until French lunch the next day. Next time, I’d love to try the pool and fitness facilities. I really like Miyako Hotel’s warm, unpretentious service.

    • Review Image
    • Review Image
    • Review Image
    • Review Image
  • 4.67
    りきりん

    The Westin Kyoto for the New Year Holidays

    Perhaps because there were fewer international tourists, the Club Lounge felt calm and comfortable. The staff were all very hospitable, and in a good way it left a different impression compared with the end of last year. I wonder if it was simply too crowded back then. Also, due to my own misunderstanding, I had to ask to change the breakfast venue at short notice (I’m truly sorry about that), but they handled it flexibly and I really appreciated it. The spa is as amazing as ever, so I highly recommend it. I’d love to stay again this year.

  • 5.00
    マツクック

    Although it was just a one-night, two-day stay, we were able to fully enjoy the luxurious space.

    This was my first stay since the full renovation. One of the reasons I chose this Hotel in Kyoto was being able to enjoy an Onsen, and I was completely satisfied with everything—service, guest room, Facility, and meals. The club lounge offered high-quality food, drinks, and desserts, but I would have liked a bit more variety. I would love to stay again.

  • 4.50
    冬旅

    The Room and the lar...

    The Room and the large public bath were excellent. It’s a small detail, but it was very convenient that the faucets in the large public bath could be turned on and off by yourself. Breakfast was very delicious. They even had gelato for dessert, and our child was delighted. We had lounge access included, but children are only allowed until 5:30 PM, so we couldn’t go as parents either. When we visited after 11:00 AM the next morning, they were cleaning up after breakfast, so it didn’t feel like things were running exactly on schedule. We would be very happy if you could review the lounge hours and service details. We asked in advance for detailed information such as about souvenir shops, and your accurate answers each time were extremely helpful. Thank you very much.

  • 5.00
    @えすてる@

    Even during the cold...

    Even during the cold wave, we had a very comfortable stay. The reasons we chose to make a Reservation were its location in Kyoto, the spacious facilities, parking, the Onsen, and the shuttle bus. (The Diamond member benefits were also a nice bonus.) With snow in the forecast, we switched from driving to taking the train at short notice, but access was still very convenient. The white tea fragrance and the Junior Suite interior were also very relaxing and comfortable. This time we checked in early. The club lounge was not as crowded as during the Obon holidays, so we could unwind. (The lemonade was delicious.) All staff members we passed in the hallways and at the front desk were polite and left a great impression. Thanks to you, we felt truly refreshed. Thank you very much.

  • 5.00
    mirurunn

    A Comfortable Hotel Stay

    This was my first stay at The Westin Miyako Hotel, and among all the hotels I’ve stayed at, I was truly impressed by the excellent hospitality—from the front desk and staff who guided us to the shuttle bus driver. The room was very comfortable, and the Onsen was wonderful—I went in many times. The breakfast buffet had a great variety and was delicious; I wanted to try more, but couldn’t finish everything, which I regret. I would love to stay again.

  • 5.00
    ふくちゃんs

    Just the two of us—my daughter and me.

    Although it was cold with light snow flurries, we had a wonderful time. We stayed on a Sunday and were surprised by how crowded the dining room was, but despite the crowds, thanks to the staff we were able to enjoy a delicious meal in a pleasant atmosphere. We also enjoyed the baths, took time to rest both mind and body, and went home feeling refreshed and recharged. Thank you very much.

  • 5.00
    NANACYAN

    Once the New Year mo...

    Once the New Year mood has faded around this time, I start craving a refresh. This is one of my favorite Hotels because, rather than traveling far to an Onsen resort, I can enjoy a beautiful, spacious spa nearby and still feel like I’ve escaped everyday life. This time again I booked a Plan with breakfast, but the dinner buffet was also one of my goals, so I enjoyed two indulgent meals at the Hotel. The Diamond benefit Room upgrade wasn’t possible due to full occupancy, but by chance we were on the top floor. Even without a Heian-kyo view Room, we could overlook central Kyoto—the view was wonderful and the night scenery was beautiful—so we were very satisfied. Right after check-in, we went straight to Spa Kacho. It wasn’t crowded, so we could relax in the spacious setting. We made good use of it again in the morning! The SOTHYS amenities also feel great—I like them so much that I use them at home as well. After dinner, we also used the in-Room bath. With a separate washing area and clean, user-friendly fixtures and fittings indoors, we were able to spend our time in the Room comfortably right up until check-out. The breakfast buffet had a wide selection as well. We went in before peak hours, so we could eat at a relaxed pace and try small portions of many different items. The live kitchen offerings were especially varied—in a good way, it was hard to choose. All of the Hotel staff provided excellent service, and we truly enjoyed our stay. We will definitely return. Thank you very much.

  • 5.00
    F2003GA

    This was my first st...

    This was my first stay in a year and a half. Both check-in and check-out were very smooth, and I was impressed when I was told, “We have it ready in your Room,” regarding a request from my previous stay—truly what I expect from Miyako. Kacho was as clean as ever and very comfortable. The lounge and Rakuu were both crowded, but the staff were attentive, so we were able to enjoy our meal. I look forward to visiting again.

  • 4.00
    black dog

    Sincere Preservation of Cultural Heritage

    I visited Kyoto for the first time in a while on weekend business. As it was also the season when hotel prices in Kyoto are at their calmest, I stayed at KASUIEN at Miyako Hotel. It was a truly wonderful and rare experience. A masterpiece by architect Togo Murano has been carefully renovated by Takushi Nakamura and Obayashi Corporation, preserving the original form and philosophy as much as possible without unnecessary changes. The guest room wet areas have been upgraded with Onsen water, making them both luxurious and highly functional—an impression of meticulous, sincere work. (I imagine it cost an enormous amount, including seismic retrofitting and code compliance; above all, applause to the owner, Kintetsu.) The planning that takes advantage of Higashiyama’s topography, deep eaves, a gentle 2 sun 5 bu roof pitch, delicate wooden fittings, and Murano’s dry landscape courtyard garden—its tension, grace, and beautiful order are deeply moving. The hospitality is also excellent: like a blend of a Hotel’s ease with the personal care of a long-established Ryokan. Compared with international chain hotels in Kyoto in the same price range, I think it offers outstanding value. What disappointed me was that the breakfast buffet lacked both quality and variety—and that the spatial design of the buffet restaurant, Onsen Facility area, and lobby felt dull. It was as if my dreamlike time at KASUIEN was suddenly pulled back into reality. Still, perhaps all energy and budget were poured into renovating KASUIEN. In Tokyo as well, one of Togo Murano’s signature works—the Grand Prince Hotel New Takanawa (widely known for Hiten no Ma)—is scheduled to be demolished. In front of real estate value driven by floor-area efficiency alone, it doesn’t stand a chance. In the end, does everything depend on an owner’s pride?

    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
  • 5.00
    bousoh_panda

    For my wife's birthday

    I stayed with my wife and young child to celebrate her birthday. My wife and child loved the SPA and were very pleased. Although the building itself looks old, the room and interior were very clean. Including sightseeing in Kyoto, we had a wonderful time. The request I mentioned in the comment section during the reservation was responded to politely. While there have been times when I didn't receive replies after making reservations on IKYU.com, this hotel promptly replied right after booking, which made me think it truly is a first-class hotel.

    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
  • 5.00
    うさこ308

    The Best Hotel

    The Room was clean and lovely, but the staff's hospitality was truly outstanding. I was impressed by the polite language of the parking security staff, and during check-in, the staff kindly initiated conversation and provided courteous guidance. During both breakfast and dinner, they offered service with subtle yet pleasant conversations, making it a truly delightful experience. It was an exceptional Hotel that makes me want to stay again.

    • Review Image
    • Review Image
    • Review Image
  • 5.00
    yuchi.y

    Another perfect stay!

    The staff seemed even more attentive this time, creating a very pleasant impression (they have always been polite and kind). Although I arrived before check-in time, I was informed that the Room was ready, and I was promptly guided to it. Thank you very much. The lounge after 5 PM was calm and relaxing, allowing me to enjoy delicious drinks and have a fulfilling time. Breakfast was truly delightful! The breakfast here is one of the highlights of staying at this Hotel. The staff in charge of rice balls and noodles were particularly friendly and welcoming. The public bath is always clean and comfortable no matter when you visit, making me want to bathe multiple times. It’s safe to say that this is my favorite feature of the Hotel. Thank you for taking care of me again during my stay. I look forward to visiting Kyoto again just so I can stay at this Hotel once more!

  • 4.50
    ピーターパン

    A bit disappointing as the purpose was the Onsen...

    I was looking forward to staying at Spa Kacho, but unfortunately, it was under maintenance and unavailable during my visit, which was a bit disappointing. However, at check-in, I received an Onsen bath powder for Keage Onsen and used the room bath for the first time. The automatic water filling system was very convenient. Adding the provided bath powder and relaxing in the room bath turned out to be quite enjoyable. For breakfast, the kiwi juice placed next to the orange juice was incredibly delicious.

  • 4.33
    はらこさい

    During its time as t...

    During its time as the Miyako Hotel under the Westin brand, I appreciated the 24-hour butler service and have stayed here several times. The uphill entrance brings back fond memories, though the lobby has been modernized, reflecting how even long-established hotels adapt to changing times. The bed, including the linens, was very comfortable. The club floor during happy hour was fully occupied. The French restaurant I tried for dinner for the first time offered excellent dishes with well-paired wines chosen by the staff. For those who enjoyed individually served breakfast plates here in the past, the buffet might feel slightly disappointing; however, overall, I had a pleasant stay thanks to attentive and friendly staff.

  • 5.00
    つっちいーさん

    A Relaxing Accommodation

    A Ryokan (Sukiya-style annex "Kasui-en") nestled behind The Westin Miyako Kyoto Hotel, this historical building has been comfortably renovated for convenience and offers a very relaxing atmosphere. The proprietress and staff are very friendly, making guests feel at ease with their warm conversations, creating a pleasant and carefree stay. Each room features an Onsen bath made of Koyamaki wood, which warms the body thoroughly—perfect for taking more than four baths during winter. This is an accommodation I would love to visit again next year.

  • 5.00
    murapen

    Thank you very much.

    This was my first stay at the accommodation, and I am grateful for the hospitality that exceeded my expectations. I was especially impressed by the thoughtfulness of all the staff. The breakfast was also very delicious. I look forward to staying again during the cherry blossom season. Thank you for taking care of me this time.

  • 4.83
    Himiko

    Excellent

    Excellent. The staff are truly wonderful. Please consider offering tastier snacks in the lounge and managing the alcohol better. The Room and amenities are perfect.

  • 5.00
    s.s.tomo

    It became a wonderful memory.

    We stayed at the accommodation to celebrate my daughter's birthday. When making the reservation, I mentioned this, and at check-in, we were told, "We have prepared a small cake for you." It was a very cute strawberry whole cake. Such thoughtful gestures truly make us happy. The lounge, onsen, and breakfast were all wonderful. This is a hotel that makes you want to come back again. Thank you!

จำนวนรีวิวและคะแนนเป็นค่ารวมจากรีวิวที่โพสต์บน IKYU.com และ Yahoo!トラベル
หน้านี้แสดงเฉพาะรีวิวที่โพสต์บน IKYU.com เท่านั้น