Hyatt Regency Hakone Resort & Spa

We had a wonderful time surrounded by exceptional hospitality. First, the Shuttle Service from Odawara Station to the Hotel—and of course back from the Hotel to Odawara Station—was excellent. The view from our Room was also stunning, and we were delighted by how delicious the French course dinner was in the dining room. The Onsen water quality was great, leaving our skin moisturized and smooth. My wife has had treatments at many spas, and she said the body treatment at Spa IZUMI was the most relaxing and enjoyable she has ever experienced. The staff’s high level of service and attentiveness truly reminded us why it’s Hyatt. Everything—the Room, meals, Onsen, and service—was outstanding. Thank you very much for such a happy stay.

This was my first stay, and I was completely satisfied.I arrived late, but with the late check-out I could take my time.I was able to relax and enjoy a truly luxurious stay.The Room was spacious, open, and functional—the dresser placement and the automatic closet lighting made everything effortless. It wasn’t just stress-free; it made me genuinely happy.Breakfast was delicious, the staff were courteous, and it’s a truly comfortable Hotel—my husband loved it too.I’d love to stay in that Room again, so I’ll make another Reservation.