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The natural hot spring water flowing directly from its source was truly exceptional. Dinner afterward also tasted incredibly delicious. The buffet had just the right variety of dishes, and both seating space and cleanliness were excellent for an enjoyable experience. The staff

From start to finish, I had a very comfortable stay. During my Multiple Night Stay, I was able to fully relax and enjoy everything—the restaurant, pool, spa, lounge, and gardens. It became a truly memorable wedding anniversary. Thank you very much. I would definitely like to

The water quality was great and left our skin silky smooth. We were also delighted that the hair dryer, iron, shampoo, and other amenities were all ReFa products. All of the staff were courteous, and we felt comfortable throughout our stay. We also appreciated the 11:00 check-out

The Room was lovely and spacious, and we were able to relax. The in-room bath was great, and the large public bath was also spacious and wonderful. These days it’s rare to be able to dine in your Room, and although there was more food than we could finish, everything was deliciou

This was my second stay. I returned because I couldn't forget the excellent service from my first visit, and once again, the service was outstanding, creating wonderful memories. The staff's warm smiles and attentive hospitality were truly impressive. The Facility was impecca

We stayed for two nights with my parents. It had been 25 years since my last stay with my mother, and I was amazed and touched that you still had a record of it after all these years. The heartfelt, delicious, and gentle meals, the relaxing open-air bath, the impeccably clean

Everything, including the room, bath, and meals, was exceptional. The private open-air bath was especially praised by both my spouse and me. Although the water was slightly lukewarm, it allowed us to soak longer and enjoy lively conversations. The facial esthetic plan was also

I was surprised by a birthday celebration arranged as a special touch. The Japanese staff assigned to my Room, the international staff who spoke Japanese well, and the spa team—everyone’s hospitality was outstanding, and I felt it was truly a wonderful Accommodation. I would love

The check-in process was smooth and filled with thoughtful gestures. The guest room was clean and comfortable, and the Onsen provided the perfect space to relax. What stood out most was the kaiseki cuisine at the Hotel's restaurant. Every dish made use of seasonal ingredients a

We stayed here to celebrate our wedding anniversary. The Room and the in-room bath were very clean, and we were able to relax and enjoy a wonderful time. Both dinner and breakfast were delicious—everything we tried was amazing. All of the staff were kind, and they greeted us ever

This was my first time using this service. My friend had possibly lost a pouch, but each staff member responded very kindly, which made us feel very warm and cared for. Thank you so much. Additionally, the live piano performance was wonderful and captivating. I would definitely l

The view from our Room was also stunning, and we were delighted by how delicious the French dinner course in the dining room was. The Onsen water quality was great, leaving our skin moisturized and smooth. My wife has had treatments at many spas, and she was very happy to say tha

Thank you very much for your gracious hospitality. You even prepared unexpected services, and thanks to you I was able to spend an irreplaceable time that truly soothed both body and mind. From the comfortable Shuttle Service in such a fine vehicle, to the dignified yet perfectly

The Accommodation was very clean, and the staff were extremely kind and helpful. In the large public bath, not only towels and amenities but also facial devices and new-style hair dryers were provided, allowing us to relax even after bathing. The buffet-style meals were all delic

I stayed with a friend and had a wonderful experience. The Room was in the annex on a lower floor, but it was spacious, clean, and very comfortable. Both dinner and breakfast were delicious with excellent quality. During dinner, we were served a complimentary sea bream head

The Room, lounge, restaurant, and all other spaces were extremely comfortable, allowing for a relaxing and luxurious experience. The spa treatment was very thorough and effective. The Hotel boasts a vast property, offering ample space to unwind both indoors and outdoors. The staf

Our Room was a Standard Fourth Room; it was very practical, well maintained, and spotlessly clean, so we had a comfortable stay. The Onsen was at just the right temperature for me and left me feeling refreshed from the core. It was also great to be able to use L’OCCITANE shampoo.