Hyatt Regency Hakone Resort & Spa

This Hotel feels like a private villa that always welcomes you home. There is no open-air bath, but the Onsen is quiet and relaxing. The tasteful design makes it easy to unwind. We’ve been having more meals and drinks in the living room, and it would be even more enjoyable with a bit more variety on the menu. The Shuttle Service from Odawara is very convenient.

We had a wonderful time filled with outstanding hospitality. First, the Shuttle Service was available from Odawara Station to the Hotel, and of course on the way back as well—from the Hotel to Odawara Station—which was excellent. The view from our Room was also spectacular, and we were delighted by how delicious the French course dinner in the dining room was. The Onsen water quality was great, leaving our skin moisturized and smooth. My wife has received treatments at many spas, and she was very happy to say that the body treatment she had at Spa IZUMI was the most relaxing and comfortable she has ever experienced. The staff’s service and professionalism were truly impressive—exactly what you would expect from Hyatt. Everything—the Room, meals, Onsen, and service—was exceptional. Thank you very much for such a happy stay.