[Important] Allergy Accommodation Notice Effective April 2026
From April 2026, in order to ensure safety and maintain our cooking operations, we will handle allergy-related requests as outlined below.
We display the eight specified allergens (shrimp, crab, walnuts, wheat, buckwheat, egg, milk, peanuts) on POP signage in the venue.
If you have allergies other than those listed above or have any questions, please speak with a staff member.
*As all dishes are prepared in the same kitchen area, we cannot guarantee the complete removal of allergens.*
Please note that each guest is responsible for confirming and deciding whether it is safe for them to eat.
We can remove only the relevant ingredient from dishes that contain it free of charge.
However, if your request affects multiple dishes—such as providing alternative dishes or making changes at the stock (dashi) or ingredient level—we will charge a special handling fee of JPY 1,000–3,500 per person. The fee will be Done based on the details of your request and the cooking process required.
If you would like allergy accommodations, please contact us with the following details at least 3 days before your stay:
- The allergen(s) concerned
- Severity/required level of accommodation (complete removal allowed/not allowed when heated; dashi allowed/not allowed; etc.)
- Whether you prefer removal only or would like alternative dishes
After reviewing your request, we will inform you whether we can accommodate it and provide further details.
Please note that we may not be able to accommodate requests in the following cases:
- Requests made after the deadline or on the day of dining
- A wide range of allergens involved
- Complete removal required at seasoning or dashi level
- Risk of severe symptoms (e.g., anaphylaxis)
- When complete separation is difficult due to our cooking environment
While safety is our top priority, because shared cooking equipment is used throughout our kitchen operations, we cannot completely prevent trace amounts of allergens from being present. This also applies to alternative dishes; complete elimination cannot be guaranteed.
We cannot accept responsibility for any resulting illness or discomfort; final decisions are at each guest’s own discretion.
Please also note that we are unable to accommodate guests with severe allergies. In such cases, we ask that you either choose only items you can eat from what is served or bring your own meals (in-room only; no cooking permitted).
Please review and apply accordingly. By submitting an application/reservation request,, you agree to this policy.