Shirahama Coganoi Resort & Spa住客評價與感想

(和歌山縣/南紀白濱) [總共172間房間]

總體評分

4.51

精彩 (537)

客房・設施
4.38
設施・設備
4.31
接待・服務
4.58
餐飲
4.54
溫泉・浴池
4.70
滿意度
4.57

4.67

オカエツ

發布日期: 2026/8/21

Summer Vacation Trip

The front desk, shop, restaurant, and pool staff were all very helpful, and we were satisfied with both breakfast and dinner. The Room we used was a Japanese-style room, and we noticed a slight odor from the carpet at the entrance. Our grandchild was very happy as well, and we would like to stay again if we have the opportunity. Thank you very much.

客房・設施4
設施・設備4
接待・服務5
餐飲5
溫泉・浴池5
滿意度5

2026/8/19～
5名 1間
Tatami Room (Non-Smoking) [Ocean View]
含早晚餐

設施的回覆

Thank you very much for staying at Shirahama Koganoi Resort & Spa. We are delighted to hear that you were satisfied with our staff service and meals. Meanwhile, we sincerely apologize that you noticed an unpleasant odor from the carpet at the Room entrance. To ensure a comfortable stay, we will further strengthen our cleaning and inspection procedures. Encouraged by your comment, “I would like to stay again,” we will continue striving to be a Hotel where all guests can enjoy a pleasant stay. We look forward to welcoming you and your family again.

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