Đánh giá & Cảm nhận của khách tại Shirahama Coganoi Resort & Spa

(Wakayama Prefecture/Nanki Shirahama) [Tổng cộng 172 phòng]
Điểm tổng thể
4.51
Tuyệt vời (537)
  • Phòng nghỉ & Tiện nghi
    4.38
  • Tiện nghi・Thiết bị
    4.31
  • Dịch vụ khách hàng・Dịch vụ
    4.58
  • Bữa ăn
    4.54
  • Suối nước nóng・Bồn tắm
    4.70
  • Mức độ hài lòng
    4.57
4.67
オカエツ

Summer Vacation Trip

The front desk, shop, restaurant, and pool staff were all very helpful, and we were satisfied with both breakfast and dinner. The Room we used was a Japanese-style room, and we noticed a slight odor from the carpet at the entrance. Our grandchild was very happy as well, and we would like to stay again if we have the opportunity. Thank you very much.

  • Phòng nghỉ & Tiện nghi4
  • Tiện nghi・Thiết bị4
  • Dịch vụ khách hàng・Dịch vụ5
  • Bữa ăn5
  • Suối nước nóng・Bồn tắm5
  • Mức độ hài lòng5
  • 19/8/2026~
  • 5 người 1 phòng
  • Tatami Room (Non-Smoking) [Ocean View]
  • Bao gồm bữa sáng và bữa tối

Phản hồi từ Tiện nghi

Thank you very much for staying at Shirahama Koganoi Resort & Spa. We are delighted to hear that you were satisfied with our staff service and meals. Meanwhile, we sincerely apologize that you noticed an unpleasant odor from the carpet at the Room entrance. To ensure a comfortable stay, we will further strengthen our cleaning and inspection procedures. Encouraged by your comment, “I would like to stay again,” we will continue striving to be a Hotel where all guests can enjoy a pleasant stay. We look forward to welcoming you and your family again.

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