Guest Reviews & Impressions for Shirahama Coganoi Resort & Spa

(Wakayama Prefecture/Nanki Shirahama) [Total 172 Rooms]

Overall Score

4.51

Wonderful (537)

Rooms & Amenities
4.38
Facility
4.31
Hospitality & Service
4.58
Meals
4.54
Onsen & Bath
4.70
Satisfaction
4.57

4.67

オカエツ

Date Posted: 8/21/2026

Summer Vacation Trip

The front desk, shop, restaurant, and pool staff were all very helpful, and we were satisfied with both breakfast and dinner. The Room we used was a Japanese-style room, and we noticed a slight odor from the carpet at the entrance. Our grandchild was very happy as well, and we would like to stay again if we have the opportunity. Thank you very much.

Rooms & Amenities4
Facility4
Hospitality & Service5
Meals5
Onsen & Bath5
Satisfaction5

8/19/2026～
5 people 1 room
Tatami Room (Non-Smoking) [Ocean View]
Includes breakfast and dinner

Reply from the Facility

Thank you very much for staying at Shirahama Koganoi Resort & Spa. We are delighted to hear that you were satisfied with our staff service and meals. Meanwhile, we sincerely apologize that you noticed an unpleasant odor from the carpet at the Room entrance. To ensure a comfortable stay, we will further strengthen our cleaning and inspection procedures. Encouraged by your comment, “I would like to stay again,” we will continue striving to be a Hotel where all guests can enjoy a pleasant stay. We look forward to welcoming you and your family again.

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