Shirahama Coganoi Resort & Spa住客评价与感想

(和歌山县/南纪白滨) [共172间客房]

综合得分

4.51

精彩 (537)

客房・设施
4.38
设施・设备
4.31
接待・服务
4.58
餐饮
4.54
温泉・浴池
4.70
满意度
4.57

4.67

オカエツ

发布时间: 2026/8/21

Summer Vacation Trip

The front desk, shop, restaurant, and pool staff were all very helpful, and we were satisfied with both breakfast and dinner. The Room we used was a Japanese-style room, and we noticed a slight odor from the carpet at the entrance. Our grandchild was very happy as well, and we would like to stay again if we have the opportunity. Thank you very much.

客房・设施4
设施・设备4
接待・服务5
餐饮5
温泉・浴池5
满意度5

2026/8/19～
5人 1间
Tatami Room (Non-Smoking) [Ocean View]
含早晚餐

设施的回复

Thank you very much for staying at Shirahama Koganoi Resort & Spa. We are delighted to hear that you were satisfied with our staff service and meals. Meanwhile, we sincerely apologize that you noticed an unpleasant odor from the carpet at the Room entrance. To ensure a comfortable stay, we will further strengthen our cleaning and inspection procedures. Encouraged by your comment, “I would like to stay again,” we will continue striving to be a Hotel where all guests can enjoy a pleasant stay. We look forward to welcoming you and your family again.

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