รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Granvia Hiroshima South Gate

• 5.00

  itsurou

  วันที่โพสต์: 26/10/2026

  The food was delicio...

  The food was delicious. I used to stay elsewhere whenever I visited Hiroshima, but this will likely be my go-to hotel from now on. I look forward to staying with you again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 24/10/2026～
  • 2 คน 1 ห้อง
  • Superior Corner Twin Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate. Our entire team was delighted by your wonderful compliment: “I used to stay elsewhere in Hiroshima, but this looks set to become my new regular hotel.” We are also pleased to hear that you enjoyed your meals and found them delicious. We hope our signature cuisine helped make your stay in Hiroshima even more memorable. Your kind words about staying with us again are truly encouraging, and we all look forward to welcoming you back to your “home away from home in Hiroshima.”

  ดูทั้งหมด
• 4.80

  yy苺prawn

  วันที่โพสต์: 12/10/2026

  Excellent location

  Because it is located inside the station, it was very convenient—whether going out to eat or to shop, we only had to take the elevator down. However, the main building and the new building are far apart, so if you go to the wrong one you may end up walking from one end of Hiroshima Station to the other. There was limited signage to the hotel entrance, and I wished there were clearer directions.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4

  • 10/10/2026～
  • 2 คน 1 ห้อง
  • Deluxe Twin Room
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate. We are delighted to hear that you were able to make the most of our direct connection to the station and enjoy dining and shopping comfortably. The convenience of being able to get around with just one elevator without worrying about the weather is one of our proudest features and is highly appreciated by many guests. However, we sincerely apologize for the inconvenience and extra effort required when moving between the Main Building and the New Building. As some areas within the station are public spaces, there are places where it is difficult for us to install signage directly; nevertheless, we will continue taking every possible measure on our side so that guests can arrive with confidence without getting lost.

  ดูทั้งหมด
• 3.67

  アルパカ子

  วันที่โพสต์: 12/10/2026

  The location and breakfast are excellent.

  The location is excellent. You can quickly drop off your shopping in the room, and access to the Shinkansen, local trains, and streetcars is outstanding. The breakfast buffet was also very good. I only wish I had more than one stomach. As a hotel lover, I would have liked the room to feel a bit more upscale. I understand the higher price during the holiday period, but it felt more like a business hotel.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า4
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ4

  • 10/10/2026～
  • 3 คน 1 ห้อง
  • Superior Twin Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate. We are truly delighted to receive your kind comments about our location and breakfast buffet. Making the most of our excellent access to various transportation options, we are pleased to know you were able to relax comfortably—such as taking a break after shopping. Your wonderful remark about the breakfast buffet, “It was a shame I only have one stomach,” is the highest compliment and a great encouragement to our chefs and kitchen team. On the other hand, we sincerely regret that the atmosphere of the room did not meet your expectations. As it was during a holiday period and rates were higher than usual, your feedback that the room felt more like a business hotel is an important issue for us. Going forward, we will work on improvements in both service and facilities—enhancing hospitality, amenities, and room presentation—so that you can enjoy an even greater sense of luxury and an escape from everyday life.

  ดูทั้งหมด
• 3.83

  フジデン

  วันที่โพสต์: 9/10/2026

  Additional Fees for Changing Rooms

  The room was small, so we asked to change rooms, but the additional fee felt expensive.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ3

  • 7/10/2026～
  • 1 คน 1 ห้อง
  • Southgate Double Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate. We also sincerely appreciate you taking the time to share your valuable feedback despite your busy schedule. We take your candid comment that the additional charges felt expensive very seriously, and will use it as important input as we review our pricing and improve how our staff provide advance explanations when changes are made. We will continue striving as a team to deliver value beyond the price and service that truly satisfies each and every guest.

  ดูทั้งหมด
• 4.60

  南豪

  วันที่โพสต์: 7/10/2026

  Convenient

  Convenient, new, clean, and comfortable. The Standard room is a bit small for couples. Not a fan of the self check-in machine. The staff are very kind and helpful.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 4/10/2026～
  • 2 คน 1 ห้อง
  • Standard Double Room
  • ไม่มีอาหาร

  ดูทั้งหมด
• 4.80

  ハシモトがん太

  วันที่โพสต์: 26/9/2026

  A user-friendly Hotel

  My parents and I stayed for one night as a group of three. The Hotel is connected to all transportation options—bullet train, local trains, streetcar, and buses—without getting wet in the rain, and the flat access made it easy even with heavy luggage like suitcases. We stayed three people in a twin Room with one extra bed, and the extra bed was sturdy and comfortable. Even with the extra bed added, there was still a sofa and table, so there was plenty of space to spread out our belongings. The bathroom and toilet were separate, and the bath area in particular was spacious enough that my elderly parents felt safe using it. One minor point: the vanity area felt a bit small for women and not very bright, but since the Room had large windows with plenty of natural light, I could do my makeup at the sofa using the provided mirror, which worked well. Everyone at the front desk was attentive and quick to offer help whenever needed. They also kindly stored a large ice pack for us and froze it again, which we really appreciated. We will definitely stay here again!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 24/9/2026～
  • 3 คน 1 ห้อง
  • Superior Twin Room
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate as your accommodation for your important trip to Hiroshima with your parents. We also sincerely appreciate you taking the time to share such a detailed and thoughtful review. We are relieved to hear that one of our Hotel’s strengths—flat, step-free access without getting wet in the rain from each transportation hub—helped make traveling with suitcases easier and reduced the burden on your parents. Regarding the Room, although it was arranged for three guests with an extra bed, we are delighted that you were satisfied with the comfort of the beds and the spacious sofa area. We are also very pleased to know that our separate bathroom with a washing area provided your parents with peace of mind and a safe, comfortable experience. At the same time, thank you for your valuable feedback regarding the size and brightness of the washbasin area. We apologize for any inconvenience; however, we are glad you were able to make use of natural light from the large windows to apply makeup comfortably. Your comments about lighting will be shared internally as an important reference for future Room improvements. We are also encouraged by your kind words about our front desk staff and our assistance in storing ice packs (including freezing). Inspired by your wonderful message—“We will continue to stay here!”—we will keep striving to further improve our hospitality.

  ดูทั้งหมด
• 4.50

  itsmylifexo

  วันที่โพสต์: 18/9/2026

  Direct access to the station is incredibly convenient.

  I stayed for 2 nights from 9/5 in a Superior Corner Double with breakfast included. There is an entrance exclusively for South Gate on the Minamoa side on the 2nd floor of the station building, which was extremely convenient. I could do a bit of shopping in the station building and return to my Room right away, so buying souvenirs was really easy. They also stored my luggage before check-in, so I was able to start sightseeing hands-free from the beginning. There is no large public bath, but the in-Room bathroom was spacious enough, and since the bath and toilet are separate, I could soak in the tub and relax. And the breakfast buffet I had been looking forward to was truly excellent. Even though I don’t usually eat much breakfast, I ended up eating a lot. The roast beef and mini conger eel rice bowl were especially delicious. There were also many kinds of bread, so you can easily feel full from morning. They also offered three types of sake, so I could even do a tasting in the morning. It was my first time sightseeing in Hiroshima, so I chose this hotel because it’s close to the station—and being directly connected to it really was fantastic.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 5/9/2026～
  • 2 คน 1 ห้อง
  • Superior Corner Double Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate. We also sincerely appreciate you taking the time to share your feedback about your stay. We are delighted to hear that you were satisfied with our direct access to Hiroshima Station, in-room amenities, and breakfast. Our entire staff will continue striving to provide an even better experience. We look forward to welcoming you again. Sincerely, Accommodation Team, Hotel Granvia Hiroshima South Gate

  ดูทั้งหมด

  
  
  
  
  
  
  
• 5.00

  1961

  วันที่โพสต์: 15/9/2026

  It was excellent.

  This was my second stay, and as before, the breakfast was excellent. If I could make one request, perhaps due to the weather, the humidity was very high. Even with the air conditioner set to high, it didn’t improve. Was there a dehumidifying (dry) mode available? Other than that, everything was great. I will come again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 13/9/2026～
  • 2 คน 1 ห้อง
  • Deluxe Double Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate again and for your wonderful compliments about our breakfast. We sincerely apologize for any inconvenience caused by humidity in your room, despite your returning stay. Encouraged by your kind words, “I’ll come again,” our entire staff will continue striving to improve our service so that you will be fully satisfied in every aspect next time. We look forward to welcoming you again soon.

  ดูทั้งหมด
• 3.60

  M・シュナ大好き

  วันที่โพสต์: 15/9/2026

  Almost.

  On my first trip to Hiroshima, I chose this Hotel because it is directly connected to the station and very convenient. As it is still new, everything is clean, but... This is subjective, but the Room felt smaller than it looks in the photos. I would like a mirror in the bathroom. The most disappointing part was that, despite being such a beautiful Hotel, there was a lot of dust on the black area under the window frame (on both sides). Also, when I used the hair dryer at the sink, dust kept floating around. I think this would be noticed during cleaning... The smoking area is far too small. Even though there are many overseas guests, only about three people can fit inside, and several times I saw people waiting in front of the door. (This won’t matter to non-smokers.)

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า4
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 13/9/2026～
  • 2 คน 1 ห้อง
  • Superior Corner Twin
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Hotel Granvia Hiroshima South Gate. We sincerely appreciate your valuable feedback. We are honored to receive your kind comments regarding our location, newness, and cleanliness. On the other hand, we deeply apologize for the discomfort caused by the limited room size and insufficient cleaning around the window frames and washbasin area. We also appreciate your comments regarding the bathroom mirror and the size of the smoking area, which we will use as a reference for future improvements. To ensure every guest can always enjoy a comfortable stay, we will continue to strengthen our cleaning standards and improve our services. We look forward to welcoming you again.

  ดูทั้งหมด
• 4.17

  メルメルメルモン

  วันที่โพสต์: 10/9/2026

  A Relaxing Solo Trip

  Because the Room had non-carpet flooring, I could stay comfortable even without slippers. The bathroom and toilet are separate, which was very convenient. I also used the café included in the Plan and enjoyed delicious pancakes and lemon squash. The breakfast buffet offered a wide variety of options and a lively atmosphere, so I was very satisfied. I would definitely like to stay again.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ4

  • 7/9/2026～
  • 1 คน 1 ห้อง
  • Southgate Double
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate from among the many hotels in Hiroshima City. We are delighted to hear that you were very satisfied with our breakfast and in-room amenities during your stay. All of our staff will continue striving to make our Hotel even more satisfying for our guests. Thank you for taking the time to share your feedback about your stay. Sincerely, Accommodation Team, Hotel Granvia Hiroshima South Gate

  ดูทั้งหมด
• 5.00

  彩々

  วันที่โพสต์: 8/9/2026

  If I visit Hiroshima again, I’ll definitely stay here.

  In my previous Review, I wrote, “The bath is so spacious—I wish I’d brought bath salts,” and this time bath salts had been added to the amenities, which made it incredibly relaxing (lol). When I made the Reservation, I hadn’t really noticed, but the Plan included a free-flow service during afternoon café time, which was quietly very helpful. After sightseeing, we came back to the Hotel tired from walking and were able to enjoy tea for about an hour before heading out for dinner—such a nice refresh for a mother-and-daughter trip. The breakfast buffet had a wide selection, including Hiroshima specialties like conger eel rice, seafood teppanyaki, and even roast beef—very satisfying. All of the restaurant staff were friendly; if you stay here, getting breakfast included and skipping lunch might be the way to go (lol).

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 4/9/2026～
  • 2 คน 1 ห้อง
  • Southgate Twin
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate. We also sincerely appreciate you taking the time to share your feedback on your stay. We are delighted to hear that you enjoyed the free-flow service included as a Concept Floor benefit, as well as breakfast. Our entire team will continue striving to provide an even more satisfying experience, and we look forward to welcoming you again. Sincerely, Accommodation Team, Hotel Granvia Hiroshima South Gate

  ดูทั้งหมด
• 4.67

  クロミちゃんだいすき

  วันที่โพสต์: 5/9/2026

  Family Stay

  I rated it as average because there was no Onsen, but I was happy to be able to relax in the clean bath with a washing area and stretch out my legs. The Room was also clean and comfortable. Breakfast was excellent, with hot meat and seafood dishes from the live kitchen, as well as delicious dishes made with local ingredients such as Hiroshima lemons. The Hotel is right near the station, which made getting around very convenient. Everyone at the Hotel was kind, and I would like to stay again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ5

  • 3/9/2026～
  • 2 คน 1 ห้อง
  • Superior Twin Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Hotel Granvia Hiroshima South Gate. We also sincerely appreciate your kind feedback after your stay. While our Hotel does not have an Onsen and may not have fully met your expectations in that regard, we are pleased to hear that you were able to relax and soothe your travel fatigue in the in-room bathroom with a washing area. We are truly delighted that you enjoyed a comfortable time in your Room. Thank you as well for your positive comments about breakfast. We are honored that you enjoyed freshly prepared dishes from our live kitchen and locally sourced ingredients, including Hiroshima lemons. We offer seasonal menus that highlight the best of Hiroshima, and we are glad you found them delicious. We also appreciate your compliments regarding our convenient location near the station and our staff’s service. Your words, “I would like to stay again,” mean a great deal to us and motivate our entire team. We will continue striving to provide attentive service and a comfortable space where you can relax with peace of mind. We look forward to welcoming you again soon.

  ดูทั้งหมด
• 4.80

  くろねこの子猫

  วันที่โพสต์: 4/9/2026

  This was my first st...

  This was my first stay here. It had been a long time since I last visited Hiroshima, and considering my schedule and transportation plans, I made a Reservation at this Hotel directly connected to Hiroshima Station. As a result, I was able to spend my time in Hiroshima comfortably and efficiently. It’s close to the Shinkansen ticket gates, so I could leave my luggage right after arrival and head out easily. I planned to use both JR trains and the streetcar, and both stations were just steps away, which was very convenient. Luggage storage as well as check-in and check-out were all available via self-service kiosks, so everything was smooth with no waiting. Staff were also present throughout the area, so even those who aren’t comfortable with self-service should have no trouble. The Room had wood flooring, which felt cleaner and more comfortable than carpet. Everything was well cleaned. With a separate bath and toilet and a spacious bed, I could relax properly. The showerhead shape was slightly awkward to use, but aside from that I was very satisfied. I would like to stay here again when I visit Hiroshima next time.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 29/8/2026～
  • 2 คน 1 ห้อง
  • Standard Double Room
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate for your first stay with us. We also sincerely appreciate you taking the time to share such detailed feedback about your stay.\n\nWe are delighted to hear that, on your first visit to Hiroshima in some time, our convenient location supported your travels and helped you enjoy a comfortable stay without unnecessary effort or waste. Easy access from the Shinkansen ticket gates and smooth connections to various transportation options are among our Hotel’s greatest strengths, and we are pleased to know you were able to leave your luggage with us and explore Hiroshima with ease.\n\nWe are also honored by your high praise of the Room’s cleanliness, flooring, and separate bath and toilet layout.\n\nOn the other hand, we apologize for any inconvenience caused by the design of the shower head in your guest Room. We will share your valuable feedback internally and use it as a reference for future Facility improvements.\n\nYour kind words—“I would like to stay here again when I visit Hiroshima”—mean a great deal to us. We will continue striving to provide warm, comfortable service tailored to each guest. All of our staff look forward to welcoming you back again soon.

  ดูทั้งหมด
• 1.80

  東海道中腰栗毛

  วันที่โพสต์: 4/9/2026

  A Hotel for guests arriving late at night and leaving early in the morning—ideal for sleeping only.

  (1) Only “cleaned” slippers are provided. They cannot be purchased as an additional item. While this may be eco-friendly, I would have liked the option to buy a new pair for those concerned about infections such as athlete’s foot. Above all, are these thick, stiff slippers really washed every time the guests change? It made me wonder whether they are simply thrown away after each guest while pretending it is “recycling.” (2) Also, this Hotel does not have a coin laundry. The air conditioner only has temperature control. It’s a small thing, but it was difficult for me when I stayed one night in midsummer with no extra clothes. I sweated a lot and wanted to wash my clothes, but since it was only one night I couldn’t use the laundry service → There is no coin laundry, so I had no choice but to wash them in the bath → It’s summer and very humid, so they wouldn’t dry → There is no dehumidifying/dry mode, so the only way to reduce humidity in the Room was to set an extremely low temperature and keep the AC running constantly → Too cold That’s how it went. (3) The drip coffee filter design was awkward and made it very hard to pour hot water; I burned myself with hot water from the kettle. (4) This is a good Hotel for people who just want something close to the station—a place to sleep—arriving late at night and leaving early in the morning. However, I do not recommend it for those who plan to stay and sightsee.

  • ห้องพักและสิ่งอำนวยความสะดวก1
  • สิ่งอำนวยความสะดวก2
  • การบริการลูกค้า2
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ1

  • 10/7/2026～
  • 1 คน 1 ห้อง
  • Superior Twin Room
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Hotel Granvia Hiroshima South Gate. We sincerely apologize for causing you to doubt whether our eco-friendly, laundered slippers are truly washed for each guest. Our cleaned slippers always undergo a washing and sterilization process by a specialized contractor every time. However, we deeply regret that we did not provide sufficient information to make this process transparent and to ensure you could wear them with complete peace of mind. Disposable slippers are also available upon request, so please let us know. As our Hotel does not have an on-site coin laundry, and it can be difficult to use our laundry service during a short one-night stay, we understand this may have caused confusion. Going forward, we will strengthen our guidance on nearby coin laundries and work to offer clearer alternatives. Because the air conditioner in the Room does not have a dehumidifying (dry) function and only allows temperature adjustment, you had to lower the temperature significantly to dry the Room, which made you feel cold. We will share this issue as an important point for future Facility upgrades so that comfortable temperature and humidity levels can be maintained. Regarding the shape of the drip coffee package provided, we will promptly inspect and verify whether its structure makes it easy to lose balance when opening or pouring hot water. With guest safety as our top priority, we will consider switching to a product that is easier to pour into and offers greater stability. Based on your feedback, we will review how we provide services and communicate information going forward. Thank you very much for taking the time to share your comments.

  ดูทั้งหมด
• 4.33

  kanamido

  วันที่โพสต์: 2/9/2026

  It’s a wonderful Hot...

  It’s a wonderful Hotel. Although it’s only in its first year, it’s beautifully designed and very clean. The Room furnishings were also lovely—perhaps Maruni Wood Industry? The breakfast buffet was the best I’ve ever had! There was a great variety, a live kitchen, everything tasted delicious, and I even enjoyed some sake. Thank you for helping make this trip such a great memory.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ5

  • 31/8/2026～
  • 2 คน 1 ห้อง
  • Superior Twin Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Hotel Granvia Hiroshima South Gate. We are delighted to hear that you enjoyed the Maruni Wood Industry furnishings in your room and our breakfast. Our entire team will continue striving to provide an even more satisfying experience. We sincerely look forward to welcoming you again. Hotel Granvia Hiroshima South Gate Accommodation Team

  ดูทั้งหมด
• 5.00

  ゲスト

  วันที่โพสต์: 31/8/2026

  Delicious!

  The breakfast buffet was delicious. In particular, the scallops—grilled on the spot using fresh seafood—were outstanding. Also, thank you for storing our luggage even after checkout, which allowed us to explore Hiroshima hands-free right up until we left.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 29/8/2026～
  • 2 คน 1 ห้อง
  • Southgate Double
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Hotel Granvia Hiroshima South Gate. We also sincerely appreciate your wonderful feedback. Regarding our breakfast buffet, we are delighted to hear your kind comment that it was “very delicious.” In particular, your praise of the freshly grilled scallops prepared right in front of you as “the best” is truly encouraging for our chef and breakfast team. We are honored that our commitment to serving freshly made dishes came through to you. We are also pleased that our luggage storage service after check-out was helpful, allowing you to enjoy sightseeing in Hiroshima comfortably until just before your departure. It means a great deal to us that you were able to make the most of your valuable time during your trip. We will continue striving as a team to provide attentive, comfortable service and delicious meals. We look forward to welcoming you again soon.

  ดูทั้งหมด
• 5.00

  jour2026

  วันที่โพสต์: 29/8/2026

  Very clean and comfortable.

  It was easy to access from any level of the station, making it very convenient for sightseeing in Hiroshima. The Room was comfortable, with the bath, sink, and toilet separated, and the bed was spacious. The staff were pleasant and attentive, understanding our needs without requiring much explanation—very senior-friendly. The front desk floor was filled with a soothing aroma that helped us relax. It’s a Hotel I’d love to stay at again and would happily recommend.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 23/8/2026～
  • 1 คน 1 ห้อง
  • Standard Double Room
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate. We also sincerely appreciate you taking the time to share your feedback about your stay. Regarding our Hotel’s location, we are directly connected to Hiroshima Station and situated above the station building “minamoa,” which many guests find convenient not only for business but also for sightseeing. We are also relieved to hear that you were satisfied with our in-room Facility and service. All of our staff will continue striving to provide an even better experience, and we look forward to welcoming you again.

  ดูทั้งหมด

  
  
  
  
  
  
• 4.20

  ハシモトがん太

  วันที่โพสต์: 27/8/2026

  A Convenient Hotel Directly Connected to the Station

  We stayed again this time so my elderly parents could attend their medical appointments. Even though it was during the summer vacation period and there were many families, they were able to spend their time comfortably without any inconvenience or discomfort. Thank you as always.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ4

  • 25/8/2026～
  • 2 คน 1 ห้อง
  • Superior Twin Room
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate again during your parents’ hospital visit. Although it was crowded during the summer vacation period, we are truly relieved to hear that you were able to stay comfortably without any inconvenience or discomfort. We will continue striving to create an environment where your family can spend these important hospital visits as calmly as possible, and your kind words are our greatest encouragement. All of us on the staff sincerely look forward to welcoming you and your family again.

  ดูทั้งหมด
• 5.00

  satsuki90だよん

  วันที่โพสต์: 27/8/2026

  We stayed as a family of three. The Room was very clean, and the breakfast was delicious. We would love to stay again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 23/8/2026～
  • 3 คน 1 ห้อง
  • Superior Twin Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate for your family stay. We also sincerely appreciate your kind and heartwarming feedback. We were delighted to hear that you were satisfied with the cleanliness of your Room and our signature breakfast. If your family was able to spend a comfortable time with us, that is our greatest pleasure. Your comment, “We would like to stay again,” is the greatest encouragement for our staff who strive every day to provide warm hospitality. We will continue working to further improve our services so that we can offer an even more comfortable stay and wonderful memories on your next visit. All of us look forward to welcoming you back again soon.

  ดูทั้งหมด
• 4.83

  一休じろうさん

  วันที่โพสต์: 25/8/2026

  It was a beautiful and wonderful Hotel.

  The Hotel’s Room was clean and well maintained, which I really appreciated. Above all, the transportation convenience and access were excellent. Breakfast offered a wide variety of options, all delicious—especially the seafood teppanyaki and the bread. The staff were friendly and welcoming with warm smiles. If I visit Hiroshima again, I would stay here again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 23/8/2026～
  • 2 คน 1 ห้อง
  • Superior Corner Double Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate. We also sincerely appreciate you taking the time to share your feedback on your stay. Regarding our location, we are directly connected to Hiroshima Station and situated above the station building “minamoa,” making us a convenient choice not only for business but also for sightseeing, and we are pleased to receive such positive comments from our guests. We are also delighted to hear that you were satisfied with our carefully prepared breakfast and service during your stay. All of us will continue striving to provide an even better experience, and we look forward to welcoming you again in the future.

  ดูทั้งหมด
• 5.00

  hiropom1

  วันที่โพสต์: 25/8/2026

  Highly satisfied

  We stayed for two nights in a triple Room on the 21st floor with two adults, one child, and one toddler. The spacious sofa area made our family time during the trip even better. Everyone on the Hotel staff—from younger team members to seasoned professionals and housekeeping—provided outstanding hospitality. Breakfast was excellent and we were very satisfied; if available, I especially recommend trying the conger eel rice, steak, and salmon roe. With direct access to the station, the convenience is unbeatable. It’s a wonderful Hotel that makes us want to visit Hiroshima again just to stay here next time.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 22/8/2026～
  • 4 คน 1 ห้อง
  • Southgate Triple
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate from among the many hotels in Hiroshima City. We also sincerely appreciate you taking the time to share your feedback about your stay. We are delighted to hear that you were satisfied with our guest rooms, our staff’s service, and our carefully prepared breakfast. All of us will continue striving to make our Hotel even more enjoyable for every guest. Thank you again for sharing your comments during your valuable time.

  ดูทั้งหมด
• 5.00

  ぼんこぱぱ

  วันที่โพสต์: 19/8/2026

  No, thank you.

  Both the Room and the service are high quality. A staff member who happened to pass by kindly provided a plate and fork for a cake we bought outside. I would definitely like to stay here again when visiting Hiroshima.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 16/8/2026～
  • 2 คน 1 ห้อง
  • Superior Twin Room
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate. We also sincerely appreciate you taking the time to share your feedback about your stay. We are delighted to hear that you were satisfied with our staff’s service. All of us will continue striving to provide an even better experience, and we look forward to welcoming you again soon.

  ดูทั้งหมด
• 5.00

  でーぶさん

  วันที่โพสต์: 17/8/2026

  The service, convenience, and quality of the Facility are excellent.

  We stayed here while traveling to Hiroshima with two families. Our itinerary included one night in Miyajima along the way. (1 night in Hiroshima + 1 night in Miyajima + 2 nights in Hiroshima) (Reservations on IKYU were made separately.) 1) At our first check-in, they noticed our next Reservation after a one-day gap and kindly assisted with parking and luggage arrangements. Check-in was handled by a senior staff member guiding a new employee, and the senior staff member’s service was spot-on and very pleasant. 2) Directly connected to JR Hiroshima Station, making it extremely convenient for the Shinkansen, streetcar, local trains, taxis, and more. 3) Even considering that it is newly opened, the Room size, bathroom size, and the depth and spaciousness of the bathtub are excellent. In particular, for a stay-focused trip in Hiroshima, being able to recover from fatigue in the bath is important—so we truly appreciated it.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 13/8/2026～
  • 3 คน 1 ห้อง
  • Superior Twin Room
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate. We also sincerely appreciate you taking the time to share your feedback about your stay. Our Hotel is directly connected to Hiroshima Station and located above the station building “minamoa,” making it convenient not only for business but also for sightseeing, and we are pleased to receive such positive comments from our guests regarding its accessibility. We are also delighted to hear that you were satisfied with our staff’s service and the in-room facilities. All of us will continue striving to provide an even better experience, and we look forward to welcoming you again. Hotel Granvia Hiroshima South Gate Accommodation Team

  ดูทั้งหมด
• 4.50

  29291139

  วันที่โพสต์: 12/8/2026

  As it has only been a year since it was built, it was extremely clean.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า3
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 10/8/2026～
  • 2 คน 1 ห้อง
  • Superior Twin Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Hotel Granvia Hiroshima South Gate. We also sincerely appreciate you taking the time to share your feedback despite your busy schedule. We are relieved to hear that you were very satisfied with your stay. We will continue striving to further improve our services so that all guests can relax in comfort and enjoy our hospitality. All of our staff look forward to welcoming you again. Hotel Granvia Hiroshima South Gate Accommodation Team

  ดูทั้งหมด
• 4.67

  チイのママ

  วันที่โพสต์: 9/8/2026

  A clean Hotel with well-organized services at reasonable rates.

  Despite the intense heat, I was very satisfied with the location—directly connected to the station and with shopping, restaurants, and a convenience store all close by. The service was just right and efficient, with no unnecessary extras. Breakfast had everything I wanted to try in Hiroshima and was delicious. There was also a wide variety. However, perhaps because it was a busy time… refills took a while, and the wait for the next items felt long. The Room is a bit small, but it’s newly built, clean, and nice.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 7/8/2026～
  • 4 คน 2 ห้อง
  • Superior Twin Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate from among the many Hotels in Hiroshima City. Our Hotel is directly connected to Hiroshima Station and the commercial complex “Minamoa,” a location that is highly appreciated by both leisure and business guests. We are delighted to hear that you were able to relax and enjoy your stay. However, we sincerely apologize for any inconvenience regarding the breakfast restaurant. We will share your feedback with the relevant departments and work on reviewing our operations and enhancing staff training so we can better support an improved stay for all guests. All of our staff will continue striving to ensure your satisfaction. Thank you again for taking the time to share your comments about your stay. We sincerely look forward to welcoming you again in the future.

  ดูทั้งหมด
• 4.60

  かのうのわ

  วันที่โพสต์: 4/8/2026

  Conveniently connected directly to the station!

  The Room was clean and had a great view!

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 2/8/2026～
  • 4 คน 2 ห้อง
  • Superior Twin Room
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Hotel Granvia Hiroshima South Gate. We are truly honored to receive your kind words regarding our newly opened direct access from the station building and the views from our guest rooms. We will continue striving to provide you with a comfortable stay. All of our staff sincerely look forward to welcoming you again. Hotel Granvia Hiroshima South Gate Accommodation Team

  ดูทั้งหมด
• 5.00

  Jerry105

  วันที่โพสต์: 3/8/2026

  I’ll be back.

  The location was convenient, and the staff were very helpful. The Room was clean and well maintained. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 1/8/2026～
  • 3 คน 1 ห้อง
  • Superior Twin Room
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate. We also sincerely appreciate you taking the time to share your feedback on your stay. Our Hotel is directly connected to Hiroshima Station and located above the station building “minamoa,” making it convenient not only for business but also for sightseeing, and it has been well received by many guests. We are delighted to hear that you were satisfied with our staff’s service during your stay. All of us will continue striving to provide an even better experience, and we look forward to welcoming you again in the future. Sincerely, Accommodation Team, Hotel Granvia Hiroshima South Gate

  ดูทั้งหมด
• 5.00

  glasnow31

  วันที่โพสต์: 30/7/2026

  The young staff were very helpful.

  The checkout service was excellent. When I was waiting in line, the staff noticed right away and assisted me without making me wait. Although the staff member was young, they worked efficiently and promptly, which made me feel great and set a positive tone for the rest of my day. It was especially pleasant to see a young person taking initiative and working quickly. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 14/7/2026～
  • 1 คน 1 ห้อง
  • [Room Type Assigned on Arrival] For 1 Guest
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate. We also sincerely appreciate you taking the time to share your feedback about your stay. We are delighted to hear that you were satisfied with our staff’s service. All of us will continue striving to provide an even better experience, and we look forward to welcoming you again. Hotel Granvia Hiroshima South Gate Accommodation Team

  ดูทั้งหมด
• 3.20

  konoken60@ymail.ne.jp

  วันที่โพสต์: 29/7/2026

  Neither good nor bad.

  Excellent access. Minamoa is convenient for dining. Otherwise, neither particularly good nor bad.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า3
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ4

  • 27/7/2026～
  • 2 คน 1 ห้อง
  • Deluxe Twin Room
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate. We also sincerely appreciate you taking the time to share your feedback about your stay. However, we apologize that your stay did not fully meet your expectations. We will share your valuable comments internally and continue working to improve our services so that all guests will feel they would like to stay with us again. We look forward to welcoming you back, and our entire staff awaits your next visit with sincere appreciation. Hotel Granvia Hiroshima South Gate Accommodation Team

  ดูทั้งหมด
• 5.00

  うさぎ2026

  วันที่โพสต์: 23/7/2026

  It’s conveniently lo...

  It’s conveniently located near the station ticket gates, making it very easy to get around. They also stored my luggage after check-out, which was a great help.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 20/7/2026～
  • 1 คน 1 ห้อง
  • Standard Double Room
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Granvia Hiroshima South Gate among the many Hotels in Hiroshima City. Our Hotel is directly connected to Hiroshima Station and located above the station building “minamoa,” making it convenient not only for business but also for sightseeing, and we are pleased to receive such positive feedback from our guests regarding its accessibility. We are also delighted to hear that you were satisfied with your stay overall. All of our staff will continue striving to provide an even better experience so that we may continue to earn your kind words. Thank you for taking the time to share your feedback during your valuable time. We sincerely look forward to welcoming you again. Hotel Granvia Hiroshima South Gate Accommodation Team

  ดูทั้งหมด

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