รีวิวและความประทับใจจากผู้เข้าพักที่ FAUCHON L'Hotel Kyoto - 2หน้า

(เกียวโต/คาวาระมาจิ) [ทั้งหมด 59 ห้อง]
คะแนนรวม
4.63
ยอดเยี่ยม (186)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.66
  • สิ่งอำนวยความสะดวก
    4.69
  • การบริการลูกค้า
    4.67
  • อาหาร
    4.66
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.49
  • ความพึงพอใจ
    4.63
  • 5.00
    こはたち

    A Hotel You’ll Be Very Satisfied With

    I stayed here on a girls’ trip with my mother and aunts. The tea and sweets served at check-in were delicious—it felt like having tea at a lovely café. The Room was charming down to every detail, and everything had the FAUCHON logo on it—I couldn’t stop taking photos. We also made a Reservation for both dinner and breakfast, and everything was delicious. We were very satisfied. From check-in to the restaurant service to check-out, the hospitality was wonderful, and I’d love to come back. My mother and aunts were very happy too, so I’m glad we chose this Accommodation.

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  • 5.00
    rainbowbear

    A lovely Room in Fauchon colors

    I finally got to stay at the Fauchon Hotel, which I’d been curious about for a long time. I had held off because there’s no parking if you’re driving, but this time I came by Shinkansen, so my wish came true. The Room, accented with Fauchon pink, and the amenities were adorable, and the sweets “closet service” was a unique and delightful experience you don’t see elsewhere. In the lounge, while the food presentation was small in scale, it featured thoughtful items that felt very Fauchon-like; the chicken and spring vegetable fritto was served warm and was delicious. I also enjoyed the whole prosciutto leg and Fauchon champagne. After breakfast, when I was peeking at the view through a gap in the screen, a staff member kindly raised it for me and explained the scenery. Everyone was very friendly and spoke to me often, which made my stay truly comfortable. If I have another chance, I’d love to return. Thank you very much.

  • 3.17
    naokororin

    It wasn’t bad. It was average.

    Given its origins as a luxury gourmet shop opened by Auguste Fauchon at Place de la Madeleine, I made a Reservation for afternoon tea with high expectations, but it was average. The Room was a suite, but it felt like a standard business hotel Room that had been renovated. The staff service was not particularly attentive—just average. If I had to compare it, it felt like seeing Singapore’s Merlion for the first time. Please don’t misunderstand: it wasn’t bad. In particular, the entrance staff left an impression of being very kind.

  • 4.17
    上海のオッチャン

    Early Check-in Accommodation

    It seems I accidentally made my Reservation for the wrong month. I only noticed from the email sent the day before, but since it was a weekend, I decided to visit anyway. From the outside it’s a simple, small Hotel, but inside everything is coordinated in pink and black, giving it a very luxurious feel. As soon as we arrived by taxi, we were warmly welcomed and they helped with our luggage. At check-in in the lobby, we were also offered welcome tea and macarons. The Room was also styled in pink and black. There was a large box filled with lots of sweets, and it even came with an eco bag so we could take everything home—an excellent touch. Breakfast isn’t a buffet, but there was plenty of the main egg dish, and you can have unlimited refills of four types of bread, so we left completely full. Overall, we thoroughly enjoyed both the service and the food.

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  • 4.83
    愛羽

    I’ve found another Hotel I’d love to stay at again.

    The space was filled with colors and items that many women love, and it felt very comfortable. The location was also great, and there was plenty to enjoy outside as well. I’d love to stay here again if I have the chance.

  • 4.83
    asm15

    It’s the perfect space for a girls’ trip.

    This was my second stay. Just before arrival, I requested a Room change, and the staff kindly agreed and handled it promptly. Thank you very much for your help. Thanks to that, we had an even more wonderful experience. We were greeted with “Welcome back” at check-in and again in the Room, and a message card was left for us—such thoughtful touches truly made us happy. The Room was spacious and comfortable, and the interior was simply beautiful; my family visiting for the first time was amazed. The many sweets prepared in the Room were all delicious, and we were able to take some as souvenirs as well. We used the lounge in the evening, and there were so many food options it was hard to choose; including desserts, we left completely satisfied. Breakfast enjoyed while looking out over the Higashiyama scenery offered plenty of choices, and in particular, the croissants were the best bread I’ve had in a long time. Thank you for such a wonderful Hotel stay. Compared with before… I felt some of the younger staff could show a bit more energy. I would like to visit again.

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  • 4.83
    paris75116

    Overall, it was good.

    I’d like the gourmet bar to feel more distinctly FAUCHON. It would be better not to offer arare rice crackers or yatsuhashi. Even a small selection is fine, but I’d prefer more FAUCHON-style sweets. There is Nespresso, but can it really be called FAUCHON without tea? There was also no toner or lotion provided. The interior and service are excellent, so I think a few small improvements could make this Hotel even better. I’m looking forward to my next visit.

  • 4.67
    モン115

    An incredibly cute Hotel that will make you feel more feminine

    Thank you very much for taking such wonderful care of us. Everything was charming, spotless, and it was a truly comfortable Hotel. We were delighted with everything, including the macarons and Nespresso provided in the Room. The breakfast croissants were absolutely delicious, and the view of the Kamogawa River from the window was superb—an outstanding Hotel overall. This time, we also asked for a celebratory meal for my friend, and you prepared a dessert decorated in purple to suit a 70th birthday celebration. It was a Hotel with exceptional attention to detail in every way. Thank you very much.

  • 5.00
    101110

    I stayed for one nig...

    I stayed for one night during a trip to Kobe and Kyoto. The service was excellent, and the food was very delicious. I had requested the lounge free-flow Plan with dinner, but since a group from the restaurant was going to use the lounge, they kindly moved me to a quiet seat. I don’t drink alcohol, so I wasn’t sure about the free-flow option, but there were plenty of soft drinks—especially many kinds of tea—so it wasn’t an issue. The staff were attentive without being intrusive, so I would also recommend this place for women traveling solo.

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  • 4.33
    かきまま４４

    The selection of sweets in the Room is excellent.

    I was amazed by the quality and generous amount of tea and sweets served during check-in, as well as the sweets provided in the Room. The take-home bag was also lovely and made a great souvenir. Breakfast was delicious with a wonderful view of the Kamo River, and we were very satisfied overall, but we had to wait about 30 minutes before being shown to our table, which upset my daughter—she said that if she had known it would take this long, she would have done her makeup first.

  • 5.00
    emy0727

    It was very comfortable.

    We stayed for two nights as a family and had a wonderful time. We would love to stay here again when we visit Kyoto.

  • 4.83
    旅猫うめ

    A wonderful Hotel you’ll want to visit again and again

    This time, I stayed here with my daughter. It was my second visit, and because it is such a wonderful Hotel, I wanted to leave a Review. The attentive yet unobtrusive service, the delicious cuisine and sweets, and the Room accented with elegant pink—everything made for an exceptional stay. I was also happy to find that the Amaou strawberry jam we had at breakfast was available for purchase at the boutique. My daughter was very pleased as well. We would love to visit again, and we look forward to seeing you then.

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  • 5.00
    とんちゃき

    The restaurant was excellent.

    This was my first stay, and I also made a Reservation for dinner at the restaurant. It was wonderful. The food, the wine, and the atmosphere were all excellent, and I had a great time. I can’t wait to come back next time. I was also very satisfied with breakfast. Of course, the Room was lovely and comfortable as well.

  • 4.67
    Anima

    A wonderful Hotel that will really lift your spirits

    I made a Reservation for this Kyoto trip with one goal in mind: to have as much fun as possible. The interior is wonderful. The sweets bar is wonderful. The bathrobes are wonderfully fluffy. The staff service is wonderful, always with a smile. There’s a bus stop right in front with buses to Kyoto Station, which is very convenient. It’s a Hotel I only recently discovered, but I’d love to stay here again the next time I visit Kyoto. The only disappointing points were that there were many Japanese guests with poor manners, and the breakfast restaurant was quite noisy.

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  • 4.67
    ちびまゆれ

    An Exciting Hotel Stay

    I stayed with my daughter. The reception staff remembered our names and greeted us cheerfully. We had requested add-ons such as a flower bath, and everything was arranged smoothly, so we were able to fully enjoy a relaxing stay at this lovely, charming Hotel. The gourmet bar offered savory snacks and yatsuhashi that weren’t sold at the boutique downstairs, which made it feel special. There were also cutlery items in the Room, so it was great that we could eat the cake we bought at the boutique downstairs in our Room. However, while there was green tea in the Room, there was no black tea to go with the cake. When I asked at the restaurant during dinner, they provided tea bags for us—truly five-star service. Overall, it was a very satisfying stay, and I’d love to visit again when I have the chance.

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  • 5.00
    ディケロステンマ

    Excellent.

    Everyone, especially the staff member who assisted us at check-in, was truly pleasant and welcoming. The Room was luxurious and glamorous, and we were able to relax in a truly indulgent space. On the first day, the lounge wasn’t very crowded, so it was quiet and we could spend time there at ease. We took home some sweets we couldn’t finish in the Room, and even after returning home we’re still enjoying the lingering memories. Thank you for taking such great care of us. We’d love to visit again on a special occasion.

  • 4.00
    北北星

    The staff were excellent.

    We stayed to celebrate a birthday. We arrived a little before check-in and asked the staff if we could wait in the lobby; the woman who assisted us—who looked great in glasses—had an excellent way with words and made us feel very welcome. Everyone was very kind, including during check-in, and it felt like the team is well trained (there were a few staff members who seemed inexperienced, but the senior staff handled things so well that it didn’t bother us). Breakfast had several standout items, such as butter and herbal tea. As for restaurant service, I’m not sure whether it’s their standard style or just casual/inexperienced, but when salads and drinks were served, it felt like they were placed down quickly wherever there was space on the table. Finally, thank you so much for the special birthday decorations in our Room. The sweets in the Room were also delicious and made for a wonderful memory!

  • 5.00
    ほほえみ隊

    I felt refreshed.

    I visited the Fauchon Hotel Kyoto again after a year with my niece. We were able to relax in a lovely Room with views of Higashiyama and Kiyomizu-dera. I also appreciated that they provided dishes tailored for my niece, who doesn’t like seafood. Both of us were very satisfied with the delicious food. The staff were kind and helpful in many ways, which made our stay very comfortable. I would love to visit again. Thank you very much.

  • 5.00
    旅する＠さん

    We’ll be back.

    It’s such a wonderful Hotel that you can’t help but want to come back again and again. This was my second stay in a year, traveling with my daughter. This time, we enjoyed everything together—the spa, the lounge, the Christmas dinner, and breakfast. It was a reward trip for ourselves after working hard all year, and it turned into the best time. The upgraded Room was fantastic, but even more than that, we were comforted by the staff’s warm smiles and thoughtful hospitality. Thank you very much. We’ll be back again at the end of the year. My daughter and I are already talking about how we’d like to enjoy afternoon tea next time as well.

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  • 5.00
    おだやすくん

    When it comes to a stylish Hotel, this is the one.

    When it comes to a stylish Hotel in Kyoto, this is the one. A glamorous, fashionable Hotel that feels like a luxury brand boutique. You can tell the interiors throughout have been carefully curated. The service was excellent—staff were friendly and approachable, yet still polished and fitting for the Hotel. Breakfast was delicious, and I especially loved the corn soup. Kyoto has many Hotels, but this one stands out as a cut above in style. It would be perfect if there were a more eye-catching welcome dessert—something like a lip-shaped dessert.

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  • 5.00
    水戸黄門へいさん

    Excellent

    We stayed here to celebrate a birthday. Thank you for your thoughtful touches, including the message, which allowed us to relax and enjoy our time. We only had breakfast, but both the food and service were excellent. The location is also convenient, right in front of the bus stop. In this highly competitive area, we wish you continued success and prosperity.

  • 5.00
    yy苺prawn

    It was a wonderful stay.

    We were looking forward to staying at the Fauchon Hotel. The interior and atmosphere are both glamorous and chic, and the dinner and breakfast were delicious. The service was polite and attentive, and although it is a small Hotel, we feel it is a place adults can truly enjoy.

  • 4.50
    orange-tabby

    Both the sweets and the tea were delicious.

    It was a wonderful Room, and I was able to relax. The tea provided in the Room was also very delicious. I wasn’t particularly focused on the amenities, but I noticed the manufacturer listed on the back of the bottles was unfamiliar. When I checked just in case, it turned out to be a low-cost amenity supplier for hotels. There were also facial sheet masks, and these were made in Korea as well. Considering the Hotel’s atmosphere, they don’t have to be made in France, but it would have been nicer if they were at least made in Japan… I wasn’t expecting luxury amenities, but once you notice the manufacturer details, they felt slightly out of place with the Hotel’s overall ambiance. The scent and feel were nice, so I used them gratefully, but it may not suit guests who look forward to premium amenities. Both the sweets and tea in the Room were enjoyable (I also appreciated having decaf coffee), and everything I had for breakfast was delicious. At checkout, they even carried my suitcase to the bus stop outside and kindly explained which bus to take to the station. The location is also convenient—you can walk to downtown easily, and there’s a bus stop right in front of the Hotel entrance. When I come back to Kyoto, I’d like to stay here again.

  • 5.00
    ととろ旅

    For a wedding celebration

    I have stayed here once myself, and I also visit a few times a year for lunch and afternoon tea. I always have a wonderful time. This time, my son and his wife—who live in Tokyo and got married last November—came back home for the first time, so I gifted them a stay at the Fauchon Hotel as a celebration. They were truly impressed by everything: the interior, the service, and the food, and they were absolutely delighted. They stayed in a high-floor Room with an Higashiyama view and were even able to see Kiyomizu-dera beautifully illuminated. It seems they had a wonderful New Year’s Eve. Thank you as well for your thoughtful touches such as the congratulatory message in the Room.

  • 4.83
    てぃんさんまま

    Start the New Year in luxury at Fauchon Hotel Kyoto

    At my daughters’ request, we spent our annual family Hotel stay this year at Fauchon Hotel Kyoto and had a wonderful time together. My granddaughters were thrilled with the cute pink Room interior. It also happened to coincide with our youngest granddaughter’s 1st birthday, and there was a message on the Room mirror along with an adorable teddy bear made from towels—my daughter and her husband were truly touched. We were able to relax in the lounge, and dinner was excellent, with beautiful table settings as well as delicious food and wine. Even though we may have been noisy with children, all of the staff were genuinely kind, which made us very happy. I’m sure my elementary-school-aged granddaughter will remember Fauchon Hotel when she grows up. It was a wonderful two-day stay where we could experience Paris in the heart of Kyoto. Thank you very much.

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  • 1.00
    ふくの母

    I will never stay here again.

    There are too many unpleasant things to list them all.

  • 3.00
    totyh

    The front desk staff...

    The front desk staff are helpful and professional. However, no matter how many times I visit, the bar staff provide poor service. I used to go because of the Diamond benefit, but it is unpleasant, so I will not use the bar. I would like a different benefit instead. If they dislike serving guests, they should consider changing jobs.

  • 4.83
    キョウト01

    We visited on a family trip.

    We stayed here for a three-generation trip with small children! The service was excellent, and since we had little ones, we chose a Room with dinner and breakfast included. The food was delicious, and we were very satisfied. The amenities were cute, and the Room's color scheme was lovely. One minor issue was that the shower pressure felt slightly weak. I'm a coffee person, so it didn't bother me, but my tea-loving sister noticed there wasn't any tea in the Room. Having connecting Rooms made it very convenient as well. We would love to stay here again!

  • 2.50
    チャンション

    Not worth the price

    The facilities are decent. However, the customer service is rough and careless. The staff's tone and behavior resemble that of a Business Hotel or family restaurant. This seems to be an issue with management rather than individual staff members.

  • 2.33
    447鈴

    Hmm

    First-time visitors might find it enjoyable, but returning guests may feel disappointed due to numerous changes. The most disappointing change is the gourmet bar—it used to be worth around 10,000 yen and was incredibly exciting. Amenities have also been replaced with standard ones, and the tea selection was much better before. Will these downgrades continue in the future? It's unfortunate.

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