รีวิวและความประทับใจจากผู้เข้าพักที่ JR Tower Hotel Nikko Sapporo

(ฮอกไกโด/เชื่อมต่อโดยตรงกับสถานีซัปโปโร) [ทั้งหมด 330 ห้อง]
คะแนนรวม
4.69
ยอดเยี่ยม (400)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.65
  • สิ่งอำนวยความสะดวก
    4.66
  • การบริการลูกค้า
    4.83
  • อาหาร
    4.78
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.54
  • ความพึงพอใจ
    4.74
  • 5.00
    アサリ08

    It was very comfortable.

    I stayed here during my trip to Sapporo. All of the staff provided excellent service. From check-in and check-out, to arranging a taxi, and welcoming us back when we returned to the Hotel. When my husband and I were taking photos in the lobby, a staff member even came over and offered to take one of us together. I felt the service was better than at Hotels that are far more expensive. Thank you very much. I would love to stay here again on my next trip to Hokkaido.

  • 5.00
    川北雄一

    The location and the Facility were excellent.

    I came to Hokkaido without plans to visit Sapporo and stayed around Noboribetsu for two days, but none of the Hotels appealed to me and I only grew more tired. On a whim, I searched IKYU for the highest-rated Hotel and was able to make a Reservation without any issues. The location, the comfort of the Room, and the staff’s attitude were all excellent. Even when heavy rain kept me in my Room throughout the next morning, it didn’t feel unpleasant at all. From now on, I’ll start by looking on IKYU for both Hotels and restaurants. Thank you very much.

  • 4.67
    いーのさん

    It was a comfortable stay!

    I stayed for two nights in an Executive Room. The Room was not very large, but it was comfortable and easy to use. It was on a high floor, and as soon as I opened the curtains, I had a wonderful view. Although the bath required an additional fee, the Onsen in the Hotel was great, and the in-room bath also had a washing area, making it very convenient. For breakfast, I tried both the buffet and Japanese set meal; both were well thought out and delicious. The staff were kind as well, and it was a very satisfying stay.

  • 4.83
    いたずらメイニャン

    We had a comfortable stay.

    I stayed here last year and had a wonderful experience, so I chose this Accommodation again. It was very comfortable, but if I had to mention one thing, I was disappointed that the salmon roe at the breakfast buffet was smaller (probably trout roe). I would like to stay again if I have the opportunity. Thank you very much.

  • 4.17
    チーズティー

    Second stay

    Because the location and breakfast were great last time, I stayed here again. The corner Room was spacious, but noise from the window and nearby construction meant I couldn’t relax at all, so I requested a Room change the next day. The new Room had little construction noise and no strange sounds from the window, so I was able to relax. However, for its size there wasn’t a sofa where two people could sit comfortably, and the vanity area was small and not very practical. Also, the refrigerator shelf door didn’t fit properly—it wouldn’t close completely and it was noisy. I’d like to stay again because of the great location, but I might not choose this Room. Breakfast was very delicious.

  • 5.00
    imck

    A Hotel That Won’t Disappoint

    I always stay at this Accommodation whenever I visit Sapporo. The facilities are excellent, but what impresses me every time is the staff’s professionalism. From the moment you enter the entrance until checkout, the service is flawless. This time I mistakenly lost one of my key cards, and they handled it kindly and efficiently, which was a great help. I could list countless other positives, but above all, it’s clear that everyone is constantly attentive so guests never feel stressed—truly professional. For breakfast, SKY J is my favorite; when I visited in winter, I was also amazed by the view. Also, I send my suitcase by courier every time, and I really appreciate that you pack it in a cardboard box—please continue offering this service. Just one request: if you ever replace the beds in the future, please consider offering firmer mattresses as well. The current mattress feels quite soft and sinks under my body. This is just a personal preference, so please take it as feedback. Thank you again—I look forward to staying with you next time.

  • 3.83
    りりたんたんたん

    I didn’t get enough sleep.

    We stayed for one night during the summer holidays. The service and hospitality were excellent. We also had the breakfast buffet, which was very good. When we checked in around 4:00 p.m. and entered our Room, we heard what sounded like jumping from the floor above. We assumed it would stop later in the evening, but it continued until around 10:30 p.m. We called the front desk twice and asked them to address it, but it did not improve, so they moved us to another Room. I usually go to bed by 10:00 p.m., so having to pack up and move after 10:30 was very difficult. It was also extremely stressful, and I ended up sleep-deprived. It became a disappointing memory. If children are staying at this Accommodation, guests on the lower floor can be greatly disturbed, so I hope more care will be taken. The noise carries a lot, so I think measures should be implemented—for example, preparing Rooms with thick mats or similar soundproofing solutions.

  • 4.83
    Kazumo

    Highly rated Hotel

    On our annual trip to Sapporo, we stay here every time. No matter when we visit, we always feel glad we chose this Hotel. The front desk staff and the Room cleaning and maintenance are especially excellent, making our stay very comfortable. This time we used the breakfast buffet throughout our stay, but the menu was exactly the same all three days. It would be better if the menu changed at least every other day.

  • 5.00
    nbsd

    It was a first-class Hotel.

    I made a Reservation to sightsee around Sapporo Station. The entrance was accessible from Sapporo Station without getting wet in the rain. Check-in at reception was smooth with no waiting time, and it felt well staffed. I had a Reservation on a high floor, and the view overlooking Sapporo’s skyline was breathtaking. The twin Room was slightly small but more than adequate. The bathtub faucet had a spherical knob, but water seemed to leak and the water level gradually dropped; this may have been due to how I used it. Breakfast was a buffet, and I was very satisfied with both the quality and variety. Compared with other major cities, Sapporo seems to have fewer foreign-owned Hotels, but this Hotel provides first-class service and is a Facility I found thoroughly satisfying. I would like to stay again on another occasion.

  • 5.00
    いくしまつ

    I stayed at this Acc...

    I stayed at this Accommodation to meet friends. From arriving in the lobby through check-in and check-out, the staff’s courteous and pleasant service was truly wonderful, and thanks to them I was able to spend my entire stay comfortably. For dinner, I had the “Tanchou” course. Enjoying a meal with wine while watching Sapporo’s beautiful evening sky shift into the night view was exceptional. After dinner, I finished the night at the “SKY J” bar. When I visit Sapporo again, I would definitely like to stay here.

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  • 3.50
    齋家

    Our family stayed for one night on a Plan with breakfast included.

    Because our Room was on the 34th floor, the view was fantastic, and we were able to relax comfortably while enjoying the scenery of Sapporo. The bed was plush and very comfortable, and I was also happy that the hair dryer was a Dyson. I appreciated the thoughtful touches as well, such as bottled water provided in the Room. The staff’s hospitality was excellent, and I was very satisfied with the service. They also stored our luggage after checkout, which allowed us to sightsee around Sapporo hands-free—this was a big help. On the other hand, there were a few areas I would like to see improved. First, considering the Accommodation Fee, I felt the in-room amenities were somewhat lacking. Given JR Tower Hotel Nikko Sapporo’s grade and price range as a Hotel, higher-quality amenities would further enhance overall satisfaction. I was also disappointed that using the large public bath required an additional fee separate from the Accommodation Fee. The opening hours were relatively short as well, which made it difficult to use. Since this is one of the Hotel’s key attractions, I would appreciate it if guests could use it without an extra charge and if hours could be extended. Breakfast offered a wide variety of dishes with plenty of choices, which was great. However, compared with other hotel breakfasts in Hokkaido, the taste did not quite meet my expectations and felt average or slightly underwhelming. One thing that particularly stood out was how loud the background music (BGM) was in the breakfast venue—it felt quite loud for breakfast time. In the morning I prefer a quieter atmosphere to enjoy my meal at a relaxed pace; lowering the volume would make for a calmer experience. The view, bed comfort, Room facilities/equipment (Facility), and staff hospitality were all excellent. However, given this price range (Accommodation Fee), I feel there is room for improvement in amenities; public bath fees/hours; and breakfast quality and venue atmosphere. Overall it is a good Hotel—which is exactly why improving these smaller details would lead to an even more satisfying stay that better matches what you pay for.

  • 5.00
    TARU

    My son and I stayed here together.

    It’s very close to Sapporo Station. They stored our suitcases for us both before check-in and after check-out. It was extremely comfortable, and we were able to fully enjoy our trip to Sapporo. The spa was excellent; guests under 18 are not allowed, so my son couldn’t use it, but it was very quiet, which I appreciated in its own way. The view was fantastic, and we also enjoyed the delicious breakfast buffet.

  • 5.00
    HIYOHIYO

    A Comfortable Stay in Sapporo

    With direct access to the station, the location was excellent, and everything from check-in to check-out was completely stress-free. The Room was clean, and the staff provided truly top-class service, making our stay in Sapporo very comfortable. I stayed here a few years ago as well, and I would love to stay again next time. Thank you very much for your hospitality.

  • 4.83
    いつまでもダイアモンドでいたい

    It was convenient.

    Directly connected to the station, so it’s very convenient. We joined a day tour, and it was quick to get to the bus meeting point at the station. The spa was great, and shopping was easy too. A truly convenient Hotel.

  • 4.67
    つめかず

    All staff members we...

    All staff members were always clear and easy to understand, no matter when, where, or who we spoke with. Their smiles were wonderful as well. We’re glad we chose this Hotel. Thank you for your hospitality.

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  • 5.00
    くまくま2

    It was great.

    The front desk staff were extremely courteous and helpful. They gladly accommodated our requests, and we truly appreciated their thoughtful attention to detail. Thanks to them, we felt at ease and had a very comfortable stay.

  • 5.00
    risuzou

    Thank you for staying with us every year.

    We will be staying with you in both July and August this year. We have stayed with you before, and we are impressed that your staff continue to maintain such a high level of hospitality. Thank you very much. We look forward to our stay again in August.

  • 4.83
    いちご**

    Highly recommended—an unbeatable location!

    Although it was before check-in time, the staff confirmed that cleaning had been completed and assisted me with very courteous service. I have stayed at many Hotels in Sapporo, and the direct connection to Sapporo Station made access excellent. I will use it again on future trips to Sapporo. I chose the breakfast buffet, and there was enough space between tables; at that time I could choose my seat, so I was able to dine away from other guests and enjoy a relaxing, delicious breakfast. It was also great that the bathroom had a separate washing area and bathtub. The amenities were well stocked, and since I stayed on a high floor, I could see the scenery of Sapporo—overall, I was very satisfied.

  • 4.83
    キングペンちゃん

    It became a wonderful summer vacation memory!

    When elementary school summer vacation began, we stayed here during our trip to Hokkaido. Our Room was upgraded to a higher floor than the Plan we had reserved. At check-in, we were offered a cold towel and corn tea, which helped us cool down right away. The front desk staff spoke to us, and my son looked very happy. Thank you for your kind hospitality. We made wonderful memories!

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  • 5.00
    よしこち

    It was great.

    It was a lovely, very clean Hotel. The night view was beautiful. I’d like to stay here again when I visit Hokkaido. The concierge staff were also kind.

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  • 5.00
    kazu618

    Birthday

    I stayed for two nights. Breakfast was included, and I had dinner near Sapporo Station at a restaurant I’d been wanting to try, then relaxed at the spa. I had a very restful stay and was extremely satisfied with the comfortable hospitality from the Hotel staff. The night view was also outstanding.

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  • 4.60
    旅行大好き!

    From the moment I st...

    From the moment I stepped into the Hotel until the warm send-off at departure, I was truly impressed by the staff’s heartfelt hospitality and welcoming smiles.

  • 5.00
    Bobcony

    Excellent location

    The best part is its unbeatable location with direct access to the station. I was impressed that the Room hair dryer was a ReFa.

  • 4.50
    golf59

    Futon

    The futon was heavy and made it uncomfortable to sleep. In other Hotels, I think lighter down duvets are more common—maybe it’s because this is Hokkaido?

  • 4.67
    cybermasa

    Reliable service and facilities

    I stayed here for the first time in almost a year, and was able to relax thanks to the consistently reliable service and Facility. This time again, I was upgraded to a twin Room, so it was spacious and very comfortable. It also helped that the bathtub and washing area were separate. At the spa after 6:00 p.m., complimentary ice pops and rich milk are available, which was a nice touch. For dinner, as usual, I dined at Sky-J. The seasonal menu was excellent, with a perfect balance of herbs and spices. However, this time it felt like guests were seated in groups all together, so I could hear the neighboring table talking loudly, which was disappointing. This time I made a Reservation for a Plan without breakfast. While Sky-J’s extensive buffet and Tanchou’s wide variety of Japanese set breakfasts are both satisfying, I tend to overeat there—and the lively atmosphere can feel a bit too busy—so I tried the morning set at the 1st-floor lobby lounge instead. The breakfast was carefully prepared in detail, and I enjoyed it in a quiet setting. By the way, if you Reserve premium bread in advance, you can take it out—highly recommended as a souvenir as well. In any case, this Hotel is essential for my stays in Sapporo, so I’d definitely like to return again next time.

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  • 5.00
    さんちゃん｡

    Thank you for your support.

    This was my first time staying here. The front desk staff were especially attentive and wonderful. I also enjoyed using the spa, which was very relaxing. The breakfast selection was extensive and delicious. I would like to make a Reservation again the next time I stay in Sapporo. Thank you very much.

  • 3.80
    シンかねさん

    A bit disappointing.

    I was looking forward to the view, but after checking in I realized it differs depending on whether the room faces north, south, east, or west. I had assumed—on my own—that it would be a south-facing view of Susukino, but the north-facing view was also great. Next time I’ll try requesting a south-facing room, though it may be better to wait a few years until the large-scale redevelopment construction on the south side in front of the station is completed.

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  • 5.00
    gutreisen

    We had a relaxing st...

    We had a relaxing stay. The Room was clean, and the staff were very kind. We would love to visit again.

  • 5.00
    満足しました

    Perfect.

    I have stayed here many times. Everything is thoughtfully taken care of, down to the smallest details, so I can relax with complete peace of mind and without any stress. I always look forward to the flowers in the lobby, on the restaurant floor, and on the spa floor. With its great location, this is an Accommodation I would recommend to friends and acquaintances.

  • 4.50
    dolce cino

    We were able to spend a very peaceful time.

    I’d been wanting to stay here for some time on my business trips, but the timing never worked out. This time, I finally got to enjoy a long-awaited 2-night, 3-day stay with my family. The scent throughout the Hotel was wonderful and very relaxing, and both the Japanese breakfast and the buffet were absolutely delicious! The spa was also excellent (however, since there is no “Karnia Isle” for men, it felt a bit disappointing—so I’m giving it 4 stars). Each of us was able to spend a truly enjoyable time. Everyone at the Hotel was kind, and we felt very comfortable and at ease throughout our stay. The guest-only menu at Mikuni Sapporo that you recommended was also outstanding—overall, it was a highly satisfying 2-night, 3-day stay. For future visits to Sapporo as well, we would definitely like to stay here again. Thank you very much.

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