รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Prince Hotel Takanawa

(โตเกียว/เดินจากสถานี JR ชินางาวะประมาณ 5 นาที) [ทั้งหมด 372 ห้อง]
คะแนนรวม
4.30
ดี (289)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.24
  • สิ่งอำนวยความสะดวก
    4.32
  • การบริการลูกค้า
    4.46
  • อาหาร
    4.31
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.10
  • ความพึงพอใจ
    4.40
  • 5.00
    刹　那

    Although it was my first stay, it was extremely comfortable.

    Although I had visited the Hiten banquet hall a few times for reunions, this was my first time staying overnight. It was also my first time parking in the Hotel’s parking lot. I’m not sure whether the directions to the parking area were insufficient or whether construction made the signs hard to see. It might have been smoother with navigation guidance, but my car doesn’t have a navigation system… In any case, the parking lot was hard to find. That was the only inconvenience, and since I’m someone who thinks navigation isn’t necessary, I suppose some of it is on me as well. Whenever I asked, the staff provided clear and courteous explanations of everything needed during my stay—check-in and check-out, where the elevators are, how to use the lounge (including breakfast), and important notes when entering and exiting from the parking lot. It seemed a higher-grade Room happened to be available and they kindly offered an upgrade. However, I had made a Reservation for a Room with a view of Tokyo Tower, so when I mentioned that, they said, “Oh, excuse me,” and withdrew the upgrade offer. That was perfectly fine—I appreciated the thoughtfulness. The building and Facility felt somewhat dated, but everything was thoroughly cleaned within what’s possible; amenities were more than sufficient; breakfast in the lounge was delicious; and overall it was a comfortable stay. Thank you very much. I would like to stay again.

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  • 4.83
    5494マーシー

    Thank you for taking...

    Thank you for taking care of us for three nights. During our stay, we moved the car in and out many times to provide Shuttle Service for a friend, but thanks to the parking coupons you issued, we were able to use the car without any stress—thank you very much. We were impressed by the tower view from our upgraded Room, and we enjoyed breakfasts with different styles each morning. Thank you for your kindness from check-in to check-out.

  • 5.00
    MIURA

    Prime location in Shinagawa

    The location is excellent. The age of the property doesn’t matter—if anything, it adds character. I really like Prince Group properties; I’m wondering where to stay next.

  • 4.67
    KK*

    Due to personal circumstances, I didn’t use the lounge myself, but I’m glad my wife seemed to enjoy it.

  • 4.83
    マナラララ

    Thank you very much.

    I revisited to relax nearby. At the club lounge, both tea time and cocktail time had time limits, but I was able to unwind with my adult daughter. The garden was beautiful, and the nighttime illumination was lovely. I also enjoyed access to the Shin-Takanawa night pool, then relaxed in the Sakura Tower spa bath afterward, and finished with a draft beer as a nightcap—very satisfying. I could see Tokyo Tower from my Room, and I opened the curtains and leisurely enjoyed the night view. We had breakfast at the club lounge, but it was disappointing that some children from families with small kids became noisy, so I couldn’t enjoy a quiet, relaxing breakfast. Overall, it was a satisfying stay even considering the price. Thank you very much.

  • 5.00
    メちゃ

    We had a comfortable stay.

    Both the facilities and the Room were clean, and having a 7-Eleven inside the Hotel was very convenient. We look forward to staying again.

  • 4.83
    さしすせーちゃん

    For an anniversary stay

    I had previously been invited by a friend to use the club lounge, and this time I used it during my own stay. I noted in my Reservation that we would be celebrating our wedding anniversary, and I was delighted to receive an unexpected celebratory service. Thank you very much for your thoughtful hospitality. I hadn’t even considered the view from the Room, so I was surprised to find we had a Room with a view of Tokyo Tower. It felt like experiencing Tokyo’s night scenery all over again, and it was wonderful. It was my husband’s first time using a club lounge, and he really enjoyed being able to eat and drink various items—he said it was more fulfilling than he expected. We were able to use both lounges. In the evening, we were informed of the exit time upon entry, but we still had plenty of time to enjoy ourselves within the allotted period. At night we took a leisurely stroll through the illuminated garden and also tried the spa at Sakura Tower. There was also a fitness area, so I felt that if we had prepared in advance, we could have enjoyed it even more. We were able to spend an elegant time close to home. This is a Hotel I would like to visit again in another season as well. Thank you very much.

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  • 4.67
    スギタカさん

    I chose a Room with lounge access.

    With access to the lounges at three Hotels—Takanawa, Shin-Takanawa, and Sakura Tower—we enjoyed visiting each one. The offerings from 5:00 PM to 7:00 PM were so good that we didn’t need dinner. The courtyard became a very magical space at night, and international travelers were enjoying it as well. It’s also conveniently located with easy access from Shinagawa Station to anywhere you want to go. Highly recommended.

  • 4.33
    occtsg

    I stayed for both wo...

    I stayed for both work and leisure, and the Room was comfortable with a large work desk. However, it was disappointing that the bathroom did not have a separate washing area. The lounge is still crowded, but I used it for a change of pace. It is a Hotel that feels reassuring.

  • 4.83
    tuefuruneko

    The night view is beautiful.

    This time, I stayed here with my husband. I love night views from the Room, so a tower-side view is a must for me. The food in the lounge was delicious, and it was calm with a great view. Since it was during summer vacation, I was also soothed by watching children playing in the garden.

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  • 4.00
    novem1120

    Great location.

    This was my first stay. Parking was free with the IKYU benefit. Our Room was on the 11th floor facing north, and there were hardly any tall buildings around, so it felt very open; the night view is among the best of any Hotel I’ve stayed at. The exterior does show its age, but the Room has been renovated in many areas and was cleaned to a more than adequate standard. The shower also had a mist function. Above all, there is a Japanese garden, and overall the property is quiet and clean with excellent value for money—one of Tokyo’s truly valuable Hotels. That said, the hospitality from the convenience store staff and at the front desk during checkout didn’t feel quite up to five-star standards.

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  • 5.00
    すずき ひな

    Thank you for a wonderful time.

    All the staff were very attentive, and we had a wonderful time. We always feel relaxed here. We look forward to staying with you again.

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  • 1.83
    Ｐ948

    The “Junior Suite” is in name only.

    Still disappointing. I’ve made suggestions many times, but nothing has improved. The Room is only slightly larger, yet everything—from the layout onward—is inconvenient and outdated. The desk chair is uncomfortable, the sofa is unpleasant to sit on, and the worst part is the bathroom and toilet: the bathtub is an old, shallow type, and the toilet paper is extremely hard to use—honestly the worst I’ve ever encountered. The sink area is also old. The curtains don’t close properly and leave gaps, so it’s bright from early morning and you can’t sleep in. In short, this Room is terrible. On top of that, there was a Disney-level line at the club lounge, and I was told I couldn’t enter without a Reservation—what is that? There are better ways to say it. The only good point is that Rooms on the 15th floor are larger and there are fewer guests, so you don’t hear the typical door-slamming noise here in Takanawa, and there’s less hallway chatter—it’s completely different from floors 12 and 14.

  • 3.67
    fuminnie

    Thank you very much.

    We also received a lovely service for my birthday—thank you very much. It was an extremely hot day, but we still enjoyed lounge hopping while taking a walk through the courtyard. The Room bathroom being a unit bath was a bit disappointing... Even though it was the club floor, some of the amenities were also underwhelming, but thanks to the staff’s pleasant hospitality and thoughtful care, we had an enjoyable stay.

  • 4.40
    yamas1960

    We had a great time!

    On the first day of a three-day weekend, I stayed at a Prince Hotel in central Tokyo with club access. Maybe arriving at 3:00 p.m. was a bad idea, but I waited in line for over 10 minutes to check in. Is it normal in Tokyo these days to make guests line up even for a club Room? After check-in, everything was very comfortable. From my Room, Tokyo Tower stood right in front of me. That alone made the stay worth it—I was thrilled. I could use two club lounges, and the Japanese sweets were delicious. I was worried it might be crowded, but there were always empty tables and I could relax comfortably. Checkout was at 11:00 a.m., which is not very common, so I was able to take my time and lounge around. Also, as you’d expect from such a prestigious Hotel, newspapers are delivered in the morning—but I wish they had asked at check-in whether I wanted one so I could have declined. Overall, I had a great time. Thank you very much.

  • 4.80
    akityan

    I stayed in a Junior...

    I stayed in a Junior Suite Corner Twin with my elderly mother. We arrived around 2:30 p.m., and we were shown to our Room right away. I chose the Junior Suite thinking it might be my mother’s last trip to Tokyo, and it was absolutely the right choice. A full wall of windows with Tokyo Tower directly in front of us, a spacious bathroom with both a shower room and a bathtub, a separate wash area, and a generously sized Room. Even though it’s in the heart of the city, it was wonderfully quiet, with beautiful gardens that made you forget where you were. The nighttime illumination was also lovely. We could easily reach the lounge at Shin-Takanawa by wheelchair as well. My mother was moved the entire time. We were able to borrow comfortable pajamas and even a bath chair, and the whole Hotel was calm and comfortable throughout our stay. The beer from the lounge server was excellent—it truly helped soothe my mother after everything she has been through. Even after we returned home, she kept saying what a great Hotel it was. I’m truly glad we chose it for her final stay in Tokyo. All of the staff were kind and took great care of us—thank you very much.

  • 4.33
    ///@

    The Room’s bathroom ...

    The Room’s bathroom and toilet had older fixtures during my previous stay, but this time they had been renovated and were very comfortable. Thank you as well for accommodating my request for a Room near the elevator—it was a great help. On the other hand, I was disappointed to feel that the quality of the food served during cocktail time in the lounge had declined slightly. The lounge atmosphere was calm, and the fresh greenery in the garden was soothing, allowing me to spend a wonderful time.

  • 4.67
    chiekobuta

    The Club Floor is the best.

    This is the Hotel I choose when I want to relax. It’s easy to access from Shinagawa Station, and once you’re inside, everything is complete within the Hotel. I enjoy it from afternoon tea time, go back and forth between Shin-Takanawa and Takanawa, take breaks to unwind in the Room or stroll around the garden, and even take a bath at Sakura Tower—honestly, it can feel busy (in a good way). That said, there may be more casual guests than before… or at least it sometimes feels that way.

  • 4.83
    tmtmtmtm

    This Hotel offers ex...

    This Hotel offers excellent value for enjoying the club lounge. The staff are all courteous and attentive. The Japanese garden is beautiful, and simply strolling through it makes for a delightful time.

  • 5.00
    すずき ひな

    A relaxing and enjoyable time

    Thank you as always. I was able to have a wonderful time with my friends. I also look forward to using the café each time. I hope to stay with you again.

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  • 4.00
    熊犬

    Great value for money.

    I’ve stayed here several times, and the service has improved each time. The view from the club lounge, with so much greenery, was very relaxing. Lounge hopping is always exciting. Being able to unwind in the sauna and bath is also fantastic.

  • 4.67
    Akio Takano

    I will stay here again.

    The service was five-star. The housekeeping staff were also very kind.

  • 5.00
    チボリコペンハーゲン

    A Hotel stay with tower-side views and lounge access

    It was my first time staying on the Tokyo Tower side. The view was great both day and night, especially the Diamond Veil illumination at night. The Room was compact and clean, and the smart TV was convenient. The lounge wasn’t crowded, so I could relax and enjoy drinks, sweets, and light snacks. Since I mainly prefer Japanese-style food, I was also satisfied with the breakfast selection. The service from all staff—bell desk, front desk, lounge team, Prince One team, and housekeeping—was pleasant and welcoming. It was a high-quality Hotel stay after a long time, and I had a relaxing visit. I’d like to stay again.

  • 4.33
    こうきっどん

    This great-value Pla...

    This great-value Plan with Club Lounge access let me enjoy meals and alcoholic drinks in the lounge, then refresh in the bath and sauna. I would like to stay again.

  • 4.80
    ブラックペアン2

    Thank you for your continued support.

    Great location and impeccable service. I’ll definitely stay here again.

  • 5.00
    samoedo55

    Comfortable

    As always, thank you for taking such good care of my mother—she seemed very comfortable. Thank you as well for providing a chair in the bathroom.\nWe had dinner at Trianon, and she finished everything.

  • 5.00
    すずき ひな

    With friends

    Thank you as always. We were able to relax and take it easy. We’ll be sure to visit again at a more leisurely pace.

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  • 1.00
    Ｐ948

    I paid 60,000 yen for this—was this really all I got?

    It used to cost just over ¥10,000 per night, but now there are days when it’s ¥60,000—this is insane.\nPlease do something about the lounge food; it’s always the same.\nIf you can’t change it, please let us use the patio.\nWe’re paying as much as ¥60,000 in Takanawa.

  • 1.00
    Ｐ948

    I’ve written this many times—please do something about it.

    The lounge food is always the same, and I’m tired of it—please change it. If you can’t, then please allow guests to use the patio normally. Opening at 7:00 a.m. is also inconvenient; I want it to have the same hours as the patio. I’ve written this countless times, but nothing has changed. This is a disappointing Hotel—since the price is about the same as APA, you either put up with it or choose elsewhere. Wasn’t this originally a city hotel?

  • 1.00
    Ｐ948

    No matter how much I write, it doesn’t get any better.

    Even though I clearly point out the issues, nothing improves. With that, things will never get better. I guess it’s just Prince after all—disappointing.

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