รีวิวและความประทับใจจากผู้เข้าพักที่ ANA InterContinental Manza Beach Resort - 3หน้า

(จังหวัดโอกินาว่า/ออนนะ) [ทั้งหมด 400 ห้อง]
คะแนนรวม
4.22
ดี (281)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.16
  • สิ่งอำนวยความสะดวก
    4.15
  • การบริการลูกค้า
    4.41
  • อาหาร
    4.41
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.87
  • ความพึงพอใจ
    4.34
  • 4.67
    pakeiruka

    First Stay

    First Stay There was a sale, so I chose a room with Club Lounge access. The room felt slightly smaller compared to other Resort Hotels, but it was very clean and well-maintained. Check-in was done at the Club Lounge, where I enjoyed afternoon tea while gazing at the ocean. During cocktail time, there were plenty of appetizers, and breakfast was leisurely and satisfying. The large public bath was relaxing as well. I enjoyed my stay so much that I already made my next Reservation!

    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
  • 2.33
    pro

    Public Bath

    I was looking forward to enjoying the morning bath, but it closed at 9:00 AM, so I couldn't use it after breakfast. The early closing time was disappointing.

  • 4.67
    北のライオン

    I am satisfied, but...

    I stay at this accommodation every year for New Year's. The hospitality is excellent, but there was one small concern. It was the smell in the bathroom. While it might be unavoidable due to humidity, I personally found it noticeable. If possible, having a deodorizing spray available would be convenient. I look forward to your continued excellent service!

  • 5.00
    TKS0518

    The lounge is simply the best!

    I stayed with my daughter at the end of the year. I think this is the best lounge in Okinawa! I would love to visit again in a warmer season!

  • 4.00
    棚ぼたからのいっかく千金

    Thank you for the excellent service.

    I stayed here again for Christmas this year, just like last year. I greatly appreciated the prompt and accommodating response to my sudden schedule change. The staff always provided excellent service, making my stay very relaxing. I will definitely stay here again.

  • 4.67
    とまのしん

    A resort where you can fully enjoy nature

    Stayed with my father and two daughters to celebrate my daughter's birthday. I wanted to give my slightly grown-up daughter a luxurious experience, so we chose a plan with lounge access. Every staff member was kind and warm, allowing us to have an amazing time. Thank you so much. As someone who loves Okinawa and has been visiting several times a year for over 20 years, this was by far the most wonderful hotel I've stayed at. While there is some age and the rooms are relatively small for a resort hotel, the well-renovated guest rooms without standardized melamine interiors were delightful. The beds were extremely comfortable, and the bedding's texture was exceptional as well. The room provided more than just visual satisfaction; it truly fulfilled our hearts too. The lounge was better than those in other hotels I’ve experienced. However, what stood out most was how harmoniously the hotel coexists with nature—just stepping outside for a walk around the property allowed us to fully enjoy Okinawa's natural beauty. The atmosphere changes between day and night, offering an experience that surpassed any activity we could have done elsewhere—a truly fulfilling time spent with my children. This is something no other hotel can replicate; it’s undoubtedly their greatest treasure built over time. We look forward to visiting again in another season as a family. Thank you once again for such a wonderful experience!

  • 3.00
    choco1217

    This was my first ti...

    This was my first time using this accommodation. I had high expectations as it is a five-star hotel, but the room felt dated. Since I had high hopes based on the photos, I was disappointed to find many areas in the room and balcony that felt old-fashioned. However, the location, lounge, and service were excellent, so I would like to stay again if it undergoes renovations in the future.

  • 4.33
    オキスタトリップ

    As expected!

    Last year, I stayed at the InterContinental Hotel in Ishigaki Island and had a wonderful experience, so this time I chose the InterContinental Hotel Manza Beach on the main island. The room was clean, the view was beautiful, and it was fantastic. Although there were some parts like window frames that seemed slightly damaged, the overall satisfaction exceeded my expectations. The bathroom and toilet are combined, but since there is no sink in that space, it felt spacious and didn’t bother me at all. This was my only concern initially, but it turned out to be no issue. The service was excellent, and I regret not booking a Multiple Night Stay! I definitely plan to stay here again.

  • 4.00
    マルモ親父

    Ryukyu Cuisine Orchid

    We enjoyed the Eisa (drum) and lion dance performances.

  • 5.00
    東京一人暮らし

    Lounge Access

    Based on the great experience with lounge access during my stay last year, I stayed for two nights again with lounge access. The staff's courteous service and the delicious breakfast made it a satisfying stay. I would love to visit again.

  • 5.00
    yk tokyo

    Stunning Views

    First stay The lounge was wonderful with great views and delicious food. I look forward to staying again!

  • 2.83
    ゲスト

    A bit disappointing.

    After about 30 years, I stayed in April and felt very nostalgic, so I visited again in October to relax at the Hotel! Since it was the weekend, it was quite crowded and I couldn't relax as much as I'd hoped, but I had a wonderful time with my grandchildren. Although only six months had passed, the staff who provided excellent service at the restaurant were no longer there, and some aspects of the service and staff had changed, which was a bit disappointing. Since I booked through IKYU.com, I wished there had been a little more attentive service. However, I'll definitely visit again without hesitation!

  • 4.33
    桜静会

    About the Public Bath

    The large public bath is free for guests, which is why I rate it 4 stars.

  • 4.33
    CHAMONIXくん

    This was my second s...

    This was my second stay with lounge access, and it was very comfortable. The facility is indeed old, and there was a mysterious sewage smell lingering in the elevator and on each floor, but I was satisfied because the lounge was excellent.

  • 3.50
    branshe

    Accommodation includes Club Lounge access

    This club lounge has been my choice for three consecutive years. It offers a spacious and relaxing atmosphere with stunning views, making it an ideal place to unwind. The service is excellent, and the breakfast at the club lounge is particularly impressive, featuring a wide variety of both Western and Japanese dishes that are delicious and satisfying. Highly recommended for those looking to escape the hustle and bustle of daily life and enjoy a leisurely experience without worrying about time. Please refer to the photos of the club lounge on our website as I couldn't take any myself. There is also a spa available, but it’s not very large, so it’s best to visit during less busy times.

    • Review Image
    • Review Image
  • 2.67
    ｄｏｎｔａ

    It was a very disappointing stay.

    On the first night, there was a problem with the room, which left me extremely disappointed. While it is understandable that issues can arise in a large hotel, the response afterward was far too inadequate—far from what one would expect from a first-class hotel. When I contacted the front desk at night regarding the issue, it took about 20 minutes for two young staff members (possibly part-time workers?) to arrive at my room. After explaining the situation to the female staff member who entered and having her confirm the facts, I could clearly hear her explaining everything to her male colleague waiting in the hallway. It was not a pleasant experience. I was offered a room change but declined as it was late at night and I was exhausted. The next morning at 6:30 AM, I contacted reception again and informed them of my intention to move rooms. However, they told me to "come down to pick up your new key." Why should customers have to go out of their way due to an error on the hotel's part? Frustrated, I mentioned that I would be having breakfast in the lounge and received instructions to inform lounge staff after breakfast instead. After finishing breakfast just before 9:00 AM, I informed lounge staff as instructed but received an indifferent response: "It will take about two hours as we need time to prepare your new room." How could they only start preparing now when this had been communicated since 6:30 AM? This lack of urgency left me feeling very upset. Eventually, a female assistant manager present in the lounge assured me she would handle it immediately. Thanks to her prompt action and professionalism, we were able to move within 15–20 minutes. Her response stood out positively amidst an otherwise disappointing experience. However, this incident ruined what should have been a relaxing vacation for us—and even now (a week after returning home), those feelings linger. Having stayed at your hotel multiple times—including twice this year—and previously using it under its former brand for family weddings or large corporate events due its excellent location and services made this all more disheartening. This experience has truly highlighted how much employee training and proper handling of issues impact one's impression of a hotel overall.

  • 4.83
    荒地のmajo

    Special benefits from IKYU, perfect for families with children.

    This was our first stay, and we were highly satisfied. It took less than an hour to get here from Naha Airport via the expressway. Thanks to an IKYU benefit, we were able to park near the hotel entrance, which was lucky since the main parking lot requires a shuttle bus or a bit of walking. Our plan included two meals (buffet), so there was always something for kids to eat. At Aqua Belle (Western-style buffet for dinner), they had a summer festival theme with treats like chocolate fondue, which our children loved. Another IKYU benefit provided one free drink per person during meals—kids enjoyed Okinawan fruit juice while adults could order beer or other alcoholic beverages. The drink bar also offered a wide variety of options. Marine activities might be more enjoyable for elementary school-aged children and older. Even in September, it was still hot; walking on play equipment felt quite warm and slippery (flat rate of 4,000 yen for ages 3+). For guests staying at the accommodation, parasols, chairs, towels, and children's life jackets were all complimentary—a big help! There are also two pools where even our 4-year-old had lots of fun playing. Many families with babies stayed here as well as nearly half being international travelers—it felt safe and comfortable thanks to everyone's good manners. The public bath is not an Onsen but spacious and uncrowded; however, it is charged separately (1,000 yen for adults; 500 yen for ages 3+), so visiting every day may not be necessary. Most services can be charged directly to your room account making things effortless overall—the staff members were kind and welcoming throughout our stay which made it very pleasant! Our kids thoroughly enjoyed themselves too—we would love to stay at this hotel again!

    • Review Image
    • Review Image
    • Review Image
    • Review Image
  • 4.33
    うぃる

    Overall, this Hotel has a high satisfaction rate.

    This is my third time staying at this hotel during my trip to Okinawa. I stayed on the highly-rated club floor, and it was truly amazing. The afternoon tea and cocktail time provided a very comfortable experience. Both the breakfast buffet and lounge had their own unique appeal. At Aqua Belle, the terrace seating offered a beautiful resort-like view. The lounge had no waiting time, and the French toast and eggs Benedict were absolutely delicious. There seemed to be more international staff throughout the hotel compared to before, but there were no language issues, and everyone assisted with a smile. The activities offered were abundant, with calm and kind staff members ensuring everything went smoothly. For the first time, we took our 5-year-old on a dragon boat ride where we enjoyed an incredible view of Cape Manzamo from the sea—a truly wonderful experience! We had dinner at Manza Grill with a discounted course meal priced around 6,000 yen—the most affordable option available—but found that while seafood was tasty, the meat was tough and not very enjoyable. However, dining by such a beautiful sunset beach made it feel worth it for the setting alone. Although there was an issue with our room reservation upon arrival, it was resolved promptly by your team which allowed us to enjoy our stay comfortably without any inconvenience. Thank you so much for everything! I look forward to staying here again during my next trip to Okinawa!

    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
  • 5.00
    12389

    It was amazing!

    It was a Hotel that made our entire family think, "Let's definitely come back again!" The lounge is highly recommended. We would love to use your services again. Thank you for the amazing experience!

    • Review Image
  • 5.00
    ゆきゆき雪ん子

    Highly satisfied

    I stayed for two nights this time and was very satisfied overall. The Room was clean, the food was delicious, and the staff who assisted us were excellent. As my wife and I were leaving, we felt reluctant to go and wished we could have stayed one or two more nights. I would definitely like to stay here again when visiting Okinawa. Thank you very much!

  • 4.00
    ナオサックス

    I had a wonderful time.

    We stayed as a family of four during the Obon holiday. It was our first visit in 10 years, but the Facility was beautifully renovated and well-maintained, allowing us to have a comfortable stay. Thanks to you, we had a wonderful summer vacation and created enjoyable memories in Okinawa.

    • Review Image
  • 4.17
    マウス@

    The beach was very b...

    The beach was very beautiful and amazing, and we enjoyed using the pool. The breakfast was also very delicious. The reservation system worked smoothly, so there was no stress from waiting times. Compared to other hotels, it was disappointing that there were no amenities like lotion or moisturizer, and that the public bath required an additional fee. We wondered why this was the case.

  • 4.67
    azママ

    Second Half of Summer Okinawa Trip

    The first half of our stay was at Kanucha Resort, and the second half at ANA InterContinental. The facility shows some signs of age, but it is well-maintained. The luxurious design of the hotel and main elevators, which might be difficult to replicate nowadays, adds a unique charm that I personally enjoyed. The front desk staff was a non-Japanese male, and there were several things we didn’t understand due to insufficient explanations. However, after check-in, we called the bell desk via in-room phone and received detailed assistance. Although the beach seemed far away at first glance, it wasn’t much of a distance when walking. We used the shuttle bus on our way there (as it stops near the activity reception) and walked back leisurely. The sea is beautiful! Crystal-clear water with white sandy beaches! Beach towels and parasols were available for use—very convenient! The floating water park was incredibly fun. It’s more flat compared to Kanucha’s version and suitable even for smaller children to enjoy actively. Walking along the coastline instead of using the promenade from the hotel to the beach allowed us to observe brittle stars, hermit crabs, small fish, crabs—and yes—plenty of sea slaters (laughs). Interestingly enough though, we hardly saw any sea slaters on Kanucha's coast; perhaps it's due to differences in ecosystems? We joined a night trekking tour where we spotted bats and had fun watching kids collect hermit crabs for races—it was quite enjoyable! For both breakfast and dinner buffets at Aqua Belle restaurant: as expected from InterContinental—stylish presentation with delicious food! Compared to Kanucha Resort's offerings which had more local flavors highlighted; here dishes seemed tailored towards being universally appealing for children or international guests alike. Additionally tried their café & room service options too—both tasty without long waits despite peak season crowds! There were plenty of summer events designed specifically catering towards kids making everything extra memorable—the painted Shisa statues they created became cherished souvenirs afterward while fireworks displays turned out impressively grandiose too! As mentioned frequently in reviews before ours—the laundry facilities indeed felt like an ongoing battle zone always having people waiting regardless whenever visited... Looking forward revisiting post-renovation someday soon again hopefully!! Thank you so much!!

  • 4.50
    おまめっぽ

    The lounge is excellent.

    One of the lights in the Room was detached. The lounge was excellent, and I could sit at my preferred seat for breakfast without waiting.

  • 4.83
    まやく

    Returning after 3 years.

    I had a great experience three years ago, so I decided to come back. The atmosphere of the Hotel, the pool, activities, and the nearby beach allowed me to relax completely. Breakfast was very crowded this time, so I avoided peak hours. However, it made me wonder how they manage during the peak season in August. The Okinawa soba was absolutely delicious. This time, I used the Hotel's public bath for the first time. Since it was on my third night, I wished I had gone from the first day! I would love to visit again! Thank you very much!

    • Review Image
  • 5.00
    さっさん252521

    The Best Summer Vacation Memories

    The lounge is truly amazing! Every visit is so relaxing! The teppanyaki at Unkai was also excellent! I will definitely come again!!

  • 4.17
    seeya.ponk

    The lounge was excellent!

    I finally got to visit the Hotel I had always dreamed of. The lounge offered a luxurious atmosphere, and both the sea and pool were absolutely fantastic. The staff at the lounge were also very kind and attentive. However, at the shop, although it was written that trying on items was allowed, I was told I couldn't try on a slightly expensive T-shirt when I asked (even though I wasn't wearing makeup). It made me wonder what the fitting room is for! They didn’t explain why it wasn’t allowed.

  • 4.50
    会社と番号

    First ANA Continental Resort

    I stayed at the ANA Manza Continental Resort Hotel for the first time, fulfilling a long-held wish, and I was extremely satisfied. The Manza Continental Resort is a symbol of Onna, offering excellent service and numerous exclusive benefits for Diamond members, which made me very happy and grateful. The mid-floor room had calming colors that I really liked, and the ocean view from the room was absolutely stunning. Since my plan included breakfast, I enjoyed a delicious Japanese buffet at Unkai on the 1st floor. As expected of a long-established large-scale resort hotel, the property is spacious with plenty to explore—whether it’s strolling along nature-rich walking paths by the poolside or shopping at their stores. There were also various marine activities available, which were fantastic. One night wasn’t enough to fully enjoy everything; next time I plan to stay for two nights! (laughs) Next year, I’d love to try a plan that includes access to the club lounge!

    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
  • 1.50
    一休大好き、旅行大好き！

    Close to the worst

    The entire facility is outdated, and the room was old with noticeable dirt, which significantly lowered my mood. There were ants as well. Ocean Park was not as enjoyable as expected, crowded with students, making it uncomfortable for small families. The pool was also old and small, lacking appeal. The service level was lower compared to other hotels. The only positive aspect was the delicious Japanese breakfast! Overall, I usually trust highly-rated accommodations on IKYU.com but deeply regret staying here.

  • 2.33
    オキナワマルコ

    Room cleaning should be reviewed.

    This was my first time staying here, but I couldn't enjoy a comfortable stay due to cleanliness issues. - Numerous black stains on the floor (possibly suitcase marks?) and overall discoloration - Threads left on the floor and sticky stains on the trash bin not cleaned, even though it should have been after cleaning - Pink mold on the bathroom walls, seals, and curtain - Dust covering the ventilation fan filter when looking up at the ceiling What bothered me most during my stay was having to constantly worry about the dirty floors. Even though it's over 40 years old, pink mold can be removed in minutes with a cleaner, and dust or sticky stains could be wiped away for a cleaner appearance. When I consulted with the front desk staff, they kindly prepared a new Room for me right away. (The new Room had slightly better floors!) My family enjoyed using the spa and sauna facilities immensely, and we all found every dish at dinner buffet delicious. While I appreciated the great food and stunning views, it's unfortunate that cleanliness in the Room detracted from an otherwise wonderful experience.

    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image

จำนวนรีวิวและคะแนนเป็นค่ารวมจากรีวิวที่โพสต์บน IKYU.com และ Yahoo!トラベル
หน้านี้แสดงเฉพาะรีวิวที่โพสต์บน IKYU.com เท่านั้น