รีวิวและความประทับใจจากผู้เข้าพักที่ Merveille Hakone Gora

(จังหวัดคานากาว่า/ฮาโกเนะ・โกร่า) [ทั้งหมด 55 ห้อง]
คะแนนรวม
4.07
(147)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.14
  • สิ่งอำนวยความสะดวก
    4.05
  • การบริการลูกค้า
    4.10
  • อาหาร
    4.12
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.95
  • ความพึงพอใจ
    4.08
4.50
tinryu

I want to visit again, the Stays with medicinal cuisine.

The medicinal cuisine and herbal tea corner were excellent. There was a detailed explanation of the meals, even for breakfast, and the room was spacious. The herbal tea corner was incredibly well-stocked. It was delightful to have vinegar drinks and ice candies available not only at night but also in the morning. It would be even better if the bath, which opens at 6 AM, could open a little earlier. A bit disappointing was that the shuttle service to the station was tight in terms of reservation numbers, and the Wi-Fi was not working. The service from both the front desk and dining staff was truly kind and attentive.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4
  • 6/11/2024～
  • 2 คน 1 ห้อง
  • [Twin Room with Private Open-Air Bath] 38 sqm *Non-smoking
  • รวมอาหารเช้าและเย็น

การตอบกลับจากสิ่งอำนวยความสะดวก

Dear tinryu, Thank you very much for visiting Merveille Hakone Gora. Please note that the shuttle service may be fully booked depending on your arrival time, as it is shared with other hotels. If you have a fixed travel schedule, we would appreciate it if you could contact us in advance for reservations. We apologize for any inconvenience caused regarding the Wi-Fi. Renovation work is scheduled for November. We are truly honored and delighted by your numerous compliments. Our staff will continue to work together to become an even better Stays. Thank you for taking the time to share your opinions and impressions of our property. All of our employees are sincerely looking forward to welcoming you back. Merveille Hakone Gora Assistant Manager Morioka

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ดูรีวิวทั้งหมดของMerveille Hakone Gora