Merveille Hakone Gora 투숙객 리뷰 및 후기

(가나가와현/하코네・고라) [전체 55개 객실]

종합 점수

4.07

(147)

객실 및 어메니티
4.14
시설・설비
4.05
접객・서비스
4.10
식사
4.12
온천・목욕
3.95
만족도
4.08

4.50

tinryu

게시일: 2024. 11. 11.

I want to visit again, the Stays with medicinal cuisine.

The medicinal cuisine and herbal tea corner were excellent. There was a detailed explanation of the meals, even for breakfast, and the room was spacious. The herbal tea corner was incredibly well-stocked. It was delightful to have vinegar drinks and ice candies available not only at night but also in the morning. It would be even better if the bath, which opens at 6 AM, could open a little earlier. A bit disappointing was that the shuttle service to the station was tight in terms of reservation numbers, and the Wi-Fi was not working. The service from both the front desk and dining staff was truly kind and attentive.

객실 및 어메니티5
시설・설비4
접객・서비스4
식사5
온천・목욕5
만족도4

2024. 11. 6.～
2명 1개
[Twin Room with Private Open-Air Bath] 38 sqm *Non-smoking
조식 및 석식 포함

시설에서의 답장

Dear tinryu, Thank you very much for visiting Merveille Hakone Gora. Please note that the shuttle service may be fully booked depending on your arrival time, as it is shared with other hotels. If you have a fixed travel schedule, we would appreciate it if you could contact us in advance for reservations. We apologize for any inconvenience caused regarding the Wi-Fi. Renovation work is scheduled for November. We are truly honored and delighted by your numerous compliments. Our staff will continue to work together to become an even better Stays. Thank you for taking the time to share your opinions and impressions of our property. All of our employees are sincerely looking forward to welcoming you back. Merveille Hakone Gora Assistant Manager Morioka

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