Đánh giá & Cảm nhận của khách tại Merveille Hakone Gora

(Tỉnh Kanagawa/Hakone - Gōra) [Tổng cộng 55 phòng]
Điểm tổng thể
4.07
(147)
  • Phòng nghỉ & Tiện nghi
    4.14
  • Tiện nghi・Thiết bị
    4.05
  • Dịch vụ khách hàng・Dịch vụ
    4.10
  • Bữa ăn
    4.12
  • Suối nước nóng・Bồn tắm
    3.95
  • Mức độ hài lòng
    4.08
4.50
tinryu

I want to visit again, the Stays with medicinal cuisine.

The medicinal cuisine and herbal tea corner were excellent. There was a detailed explanation of the meals, even for breakfast, and the room was spacious. The herbal tea corner was incredibly well-stocked. It was delightful to have vinegar drinks and ice candies available not only at night but also in the morning. It would be even better if the bath, which opens at 6 AM, could open a little earlier. A bit disappointing was that the shuttle service to the station was tight in terms of reservation numbers, and the Wi-Fi was not working. The service from both the front desk and dining staff was truly kind and attentive.

  • Phòng nghỉ & Tiện nghi5
  • Tiện nghi・Thiết bị4
  • Dịch vụ khách hàng・Dịch vụ4
  • Bữa ăn5
  • Suối nước nóng・Bồn tắm5
  • Mức độ hài lòng4
  • 6/11/2024～
  • 2 người 1 phòng
  • [Twin Room with Private Open-Air Bath] 38 sqm *Non-smoking
  • Bao gồm bữa sáng và bữa tối

Phản hồi từ Tiện nghi

Dear tinryu, Thank you very much for visiting Merveille Hakone Gora. Please note that the shuttle service may be fully booked depending on your arrival time, as it is shared with other hotels. If you have a fixed travel schedule, we would appreciate it if you could contact us in advance for reservations. We apologize for any inconvenience caused regarding the Wi-Fi. Renovation work is scheduled for November. We are truly honored and delighted by your numerous compliments. Our staff will continue to work together to become an even better Stays. Thank you for taking the time to share your opinions and impressions of our property. All of our employees are sincerely looking forward to welcoming you back. Merveille Hakone Gora Assistant Manager Morioka

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