Ulasan & Kesan Tamu Merveille Hakone Gora

(Prefektur Kanagawa/Hakone・Gora) [Total 55 Kamar]

Skor Keseluruhan

4.07

(147)

Kamar & Fasilitas
4.14
Fasilitas
4.05
Layanan Pelanggan
4.10
Makanan
4.12
Mata air panas・Pemandian
3.95
Kepuasan
4.08

4.50

tinryu

Tanggal Diterbitkan: 11/11/2024

I want to visit again, the Stays with medicinal cuisine.

The medicinal cuisine and herbal tea corner were excellent. There was a detailed explanation of the meals, even for breakfast, and the room was spacious. The herbal tea corner was incredibly well-stocked. It was delightful to have vinegar drinks and ice candies available not only at night but also in the morning. It would be even better if the bath, which opens at 6 AM, could open a little earlier. A bit disappointing was that the shuttle service to the station was tight in terms of reservation numbers, and the Wi-Fi was not working. The service from both the front desk and dining staff was truly kind and attentive.

Kamar & Fasilitas5
Fasilitas4
Layanan Pelanggan4
Makanan5
Mata air panas・Pemandian5
Kepuasan4

6/11/2024～
2 orang 1 kamar
[Twin Room with Private Open-Air Bath] 38 sqm *Non-smoking
Termasuk Makan Malam dan Sarapan

Balasan dari Fasilitas

Dear tinryu, Thank you very much for visiting Merveille Hakone Gora. Please note that the shuttle service may be fully booked depending on your arrival time, as it is shared with other hotels. If you have a fixed travel schedule, we would appreciate it if you could contact us in advance for reservations. We apologize for any inconvenience caused regarding the Wi-Fi. Renovation work is scheduled for November. We are truly honored and delighted by your numerous compliments. Our staff will continue to work together to become an even better Stays. Thank you for taking the time to share your opinions and impressions of our property. All of our employees are sincerely looking forward to welcoming you back. Merveille Hakone Gora Assistant Manager Morioka

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