รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Okura Kobe - 3หน้า

(จังหวัดเฮียวโงะ/โกเบ・สวนเมริเคนพาร์ก) [ทั้งหมด 468 ห้อง]
คะแนนรวม
4.43
ดี (240)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.39
  • สิ่งอำนวยความสะดวก
    4.47
  • การบริการลูกค้า
    4.58
  • อาหาร
    4.50
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.16
  • ความพึงพอใจ
    4.48
  • 5.00
    きょのり

    It was a lovely Room.

    I stayed here during my home renovation. I was excited as I didn’t know about this residence before. The bathtub was spacious, the bed was extremely comfortable, allowing me to rest well, and the French toast for breakfast was delicious. It was perfect. Thank you very much!

  • 3.00
    おたまねえさん

    Disappointing!

    Every year around this time, I often visit Kobe and stay at Okura Accommodation, but it feels like the renowned historic hotels are losing their charm year by year. Especially the breakfast—what used to be something I looked forward to has now become shockingly disappointing, far from what you’d expect from a hotel meal. On the first day, as the restaurant on the 3rd floor was fully booked, we were directed to a temporary buffet venue on the 34th floor. On the second day, we were told that arriving early would allow us to dine at the 3rd-floor restaurant. So we went right at its 7 AM opening and managed to get in without issue. By around 8 AM when we finished eating, there were empty seats available; however, guests arriving then were still being directed to the 34th floor just like us on the previous day. Why is that when there are so many vacant seats? The menus between floors seem similar but not identical. It was truly disappointing that there was no option other than a buffet for breakfast.

  • 4.83
    タエママ

    Convenient and enjoyable!

    This was my first time staying here. The location is very convenient, with Mosaic and the cruise ship terminal within walking distance. The staff were very attentive, and the night view from the room was beautiful. I would love to stay at this Hotel again. I gave one less star for the Onsen bath as there is no large public bath available.

  • 4.40
    チュンさん

    Clean and pleasant.

    Convenient for sightseeing with attractions like Mosaic nearby. The Room was clean and offered a nice view of the sea.

  • 5.00
    KGJ

    The view was beautiful.

    We stayed for golf in Arima and the Kansai Expo, but since we had the chance, we also enjoyed Kobe's night view and the Seto Inland Sea scenery. The room was spacious and comfortable, and all our requests were handled properly, allowing us to have a wonderful family trip. The staff at the breakfast venue were full of smiles, and we enjoyed a delicious meal.

  • 2.17
    ay_ay

    Front Desk

  • 4.83
    ひっち

    The night view from the Room was beautiful!

  • 5.00
    まきしず

    Stable Comfort

    I stayed for two nights alone as I had business on Awaji Island. The Room was so spacious that it felt luxurious for just one person, and I was very satisfied. This was my second stay, and I appreciated the calm and stable atmosphere without excessive service.

  • 5.00
    必死のパッチで前向きに！

    Thank you very much.

    I had a relaxing time. Thank you very much.

  • 3.50
    モフモフひとみん

    The view was excellent.

    For an additional 4000 yen, we requested a renovated Room, but unfortunately, the water facilities were not renovated, which was a bit disappointing.

  • 5.00
    JJ Juliet

    Beloved Okura

    Stayed at Okura Kobe for the second night of my solo trip to Kansai. The lobby floor exudes a Japanese ambiance, just like Okura Tokyo. The room was spacious, and they prepared a room with the requested view. I thoroughly enjoyed my time at the hotel both at night and in the morning. Thank you also for kindly accommodating requests for tableware rentals.

  • 5.00
    紅茶とりんご

    Thank you.

  • 4.33
    トレアモ

    The shuttle service was convenient.

    The location is excellent, and I was able to relax while enjoying the night view from the Room until late at night. However, for women, a slightly lower or softer pillow might have made sleeping more comfortable.

  • 4.00
    くっきくっき

    I was soothed by the Port Tower.

    We enjoyed the view from the window, including Port Tower, Harborland Mosaic, the Ferris wheel, and the sea. The Room did not feel outdated. Thank you to all the staff.

  • 4.83
    サラリーマンやす

    The breakfast is delicious.

    The breakfast was delicious. The night view is absolutely stunning.

    • Review Image
    • Review Image
    • Review Image
  • 3.00
    fialta

    Unable to sleep due to noise.

    A creaking sound, similar to a ship swaying on waves, persisted from the ceiling near the window by the head of the bed from night until early morning, making it difficult to sleep. It did not seem to come from the neighboring Room but possibly from pipes or something else. The noise stopped by morning. The irregular and fairly loud sound made it hard to fall asleep.

  • 3.33
    bonjour717

    The property shows signs of aging, but...

    We stayed for one night during spring break as a family. The front desk service was good, but at night, there was a strange noise. When we inquired at the front desk, they mentioned it was caused by the wind making creaking sounds... It might also be due to the aging of the building. It felt a bit unsettling. However, the breakfast buffet was great.

  • 5.00
    しゅんしゅんゆうちゃん

    It was relaxing.

    Stayed at the accommodation for a family trip. The excellent hospitality allowed us to relax comfortably.

  • 5.00
    英真

    We had a wonderful time.

    I used to visit frequently with my family for meals and stays, but it has been a while since my last visit. The unchanging atmosphere, the calm lobby (though it's a bit disappointing that the sofas are no longer arranged in sets of four like petals—this is Hotel Okura after all), the kind front desk staff, being guided to a sea-view seat at the delicious Toh-Ka-Lin restaurant, the clean rooms, and well-maintained linens—all reflect Hotel Okura's philosophy, which made me very happy. A friend who had previously stayed at another hotel also chose Hotel Okura this time and mentioned how much more elegant and relaxing it was compared to a hotel they stayed at in Kyushu last month. "This is truly Hotel Okura," they said. What I found regrettable was the website. Unlike The Okura Tokyo's serene video that exudes tranquility, this hotel's site felt quite standard. I hope for something more refined and dignified in quality. Additionally, I would have preferred if the morning newspaper was Nikkei instead of what was provided; one of the two cutlery spoons being stainless steel while the other was silver-plated felt inconsistent; and lastly, the bathroom sink bowl felt small with faucets positioned too close for comfort. Other than these points, I am extremely satisfied. The cleaning was thorough, allowing me to spend a pleasant time here for which I am grateful.

  • 4.83
    鳥っち虎っち

    I had a relaxing and comfortable stay.

    I stayed for a memorial service in Kobe. Once again, my family was given two adjacent rooms, and since they were on the ocean side, we were able to enjoy a beautiful night view, making it a very satisfying stay. The room's interior had a calm color scheme, which even pleased my husband, who is particular about room decor. The staff's greetings at check-in, placing the flowers I sent to the bell desk in our room, and the polite response from room service over the phone all made me think, "As expected of Hotel Okura." I would love to stay here again if I have another opportunity.

  • 4.00
    ほまいち

    The night view is beautiful!

    Rooms on the sea side offer a fantastic view. I would love to stay again.

  • 5.00
    必死のパッチで前向きに！

    Thank you very much.

    Thank you for your hospitality. Thank you very much. I will use your services again.

  • 4.50
    ホテル大好きKT

    It is the best Hotel.

    Everyone is full of hospitality and serves with all their might. The bus, the front desk, the cleaning staff, and room service. I think it's the best Hotel. Visiting at milestones gives me energy. Whether alone or with someone else. Thank you always.

    • Review Image
    • Review Image
  • 4.50
    buon giorno

    A long-established Hotel with good cost performance

    The Room had a good view and was clean. Perhaps because it was an off-peak period, the interaction with the front desk was smooth, and the breakfast venue was spacious, with services like coffee that could be taken back to the Room, making me feel that there was attention to detail overall. The shuttle bus service to Shin-Kobe Station (Shin-Kobe Eki) was also helpful. At this price, being able to enjoy a location facing the sea and attentive service felt much more advantageous than staying at a Business Hotel.

  • 4.67
    ATA

    I had a comfortable stay.

    I decided to stay in Kobe for meetings in Kyoto, Osaka, and Kobe (February 13th-14th). I chose this Property because it is close to the client I am meeting the next day and the Hotel's location is excellent. I had a very comfortable stay. The staff's service was also commendable. One issue was that there seemed to be a banquet on an upper floor that day, causing elevator congestion. If possible, it would be helpful if one elevator could be reserved for Stays guests only. I look forward to using your services again during my next business trip to Kobe. Thank you very much.

  • 4.17
    Michiko

    With breakfast included

    I reserved a room with breakfast for the first time, but perhaps because there was a large group, it was noisy and the renowned Okura felt like a public cafeteria, which was very disappointing. I wish individual guests could be placed in a separate area. The breakfast was ordinary. I thought it might be better not to include breakfast next time.

  • 5.00
    プーさんのお母さん

    I was able to relax.

    The staff's service is everything. I was impressed, as expected of a first-class Hotel. Thank you very much.

  • 3.33
    よんじぇっし

    The night view from ...

    The night view from the Room is also wonderful at this landmark in Kobe. Compared to the newer Hotels that have been built recently, the Facility and equipment may feel a bit dated. I often enjoy using the restaurant within the Hotel as I like it very much.

    • Review Image
  • 4.50
    unitsuma

    Following last year,...

    Following last year, I stayed at the Property again after viewing the Luminarie. I was able to spend a very relaxing time, and I thoroughly enjoyed the breakfast at a leisurely pace. Thank you very much!

  • 4.67
    すぬーぴーのばなな

    My daughter decided ...

    My daughter decided to have her wedding at Okura, and since it included a stay the night before and after, we thought, "Why not have the family stay as well and hold a second party?" After the ceremony, three families gathered in this Room and enjoyed room service. The menu was extensive and everything was very delicious. This suite was spacious, allowing us to relax as a family while reminiscing about the ceremony, which was wonderful. The night view from the window was also beautiful. Although we live in Kobe, this place made us feel the essence of "Kobe" all over again. "What a beautiful city," we thought. Regarding the wedding, the meticulous service of the staff made us all say, "As expected of Okura," with high praise. The breakfast the next morning had a wide variety and was very delicious. It was such a shame to miss out on the French toast! The Hotel's garden is a must-see. The Christmas tree in the lobby was also large and beautiful. To all the staff, thank you very much for taking such great care of us.

จำนวนรีวิวและคะแนนเป็นค่ารวมจากรีวิวที่โพสต์บน IKYU.com และ Yahoo!トラベル
หน้านี้แสดงเฉพาะรีวิวที่โพสต์บน IKYU.com เท่านั้น