Hotel Utano Kyoto Besho

We stayed here for a family trip with my parents.At check-in, the staff explained the building while we enjoyed the beautiful garden view, which helped us understand the Accommodation even better. The welcome sweets and tea we were served were also delicious.As I am pregnant, I mentioned that I was avoiding caffeine, raw foods, and alcohol. They kindly switched the coffee prepared in our Room to decaf, provided non-caffeinated sword bean tea, and changed the tea served with meals to black soybean tea. I was truly impressed by their warm hospitality.Dinner was excellent as well. They even accommodated me with a separate menu, and I really appreciated their thoughtful attention to detail. Every dish was delicious, the portions were just right, and it was a wonderful meal overall.The private Onsen in our Room could be enjoyed 24 hours a day whenever we liked, which was fantastic.My parents seemed very satisfied too. This was our last family trip before our baby arrives, and we are truly glad we chose to stay here.Once things settle down, we would love to return and stay in a different Room as well.

Thank you very much for your hospitality the other day. We truly appreciate your thoughtful care and warm welcome. (I wasn’t sure whether it would be appropriate to include details, so I will omit them.) The breakfast—rice cooked in a traditional pot, shabu-shabu, and small obanzai dishes—was all delicious. Located slightly away from the bustle of central Kyoto, it was quiet and relaxing, and the Room was wonderful as well. The staff were welcoming, and we were very grateful for their attentive service. Thank you again.