그랜드 닛코 도쿄 다이바 투숙객 리뷰 및 후기 - 10페이지

(도쿄도/오다이바) [전체 882개 객실]
종합 점수
4.54
훌륭하다 (354)
  • 객실 및 어메니티
    4.62
  • 시설・설비
    4.56
  • 접객・서비스
    4.63
  • 식사
    4.48
  • 온천・목욕
    4.36
  • 만족도
    4.57
  • 4.83
    Ken_A

    I did not account fo...

    I did not account for the traffic congestion in Odaiba during the summer vacation. This is a point of reflection for myself. Overall, I think it was good. Some hotel groups overbook the club floor reservations, making it difficult to use the lounge, but here, I was able to enjoy my time comfortably whenever I went. One Harmony has different rules for each hotel, which makes it very confusing and troublesome. At this hotel, it seems that One Harmony privileges cannot be used much with reservations from IKYU, but it would be appreciated if they could be used like at other Nikko hotels.

  • 5.00
    jio_jj

    A beautiful and good Hotel

    The front desk service was excellent, the Room was clean, and the timing of room cleaning was perfect.

  • 1.33
    賞金女王

    The Hotel staff is the worst.

    Good Points Direct access to the station, right next to Odaiba. Building with a sense of luxury. Great view of the scenery. Bad Points Front desk staff have a bad attitude. Uniforms look like those of a gas station. Cleaning staff enter without permission. Amenities are not brought promptly. Overall service is below that of a city hotel. Many foreign staff, service is rough. Air conditioning smells bad. Pillows and beds have a lingering body odor. Toilet does not flush automatically. Sports gym reception staff are busy chatting with male guests and do not attend to reception duties promptly. Stayed here because it's close to Odaiba, but the hospitality disappoints the expectations of a luxury hotel. Don't expect refined service. The service is overwhelmingly poor.

  • 4.50
    あいばあばれいこ

    A bit disappointing

    I have stayed at Grand Nikko Daiba countless times since the Grand Pacific days. It is clean, convenient, has a resort feel, and allows me to relax. However, what was disappointing this time was that when I entered the entrance hall, I didn't smell the hotel's unique aroma... Huh? That scent made me feel like I had come back again. Also, for the first time after staying many times, I found a strand of hair in the sink and the toothbrush bag was torn. This was a shock. I can't believe something like this happened at Grand Nikko... The staff, many of whom are foreigners, must be working hard, yet they all provide pleasant service. The bedding is pure white, the room is bright and clean. Although there were a few disappointing things, this hotel is still reliable, and I will stay again. Thank you in advance for that time. I will relax again.

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