[Information for Guests with Food Allergies]
For dinner, breakfast, and other day-use Plans, we prepare our dishes using the same cooking utensils, oil, etc. as those used for the “7 specified allergenic ingredients” and the “20 ingredients equivalent to specified allergenic ingredients.”
If you inform us at the time of your Reservation, we will accommodate requests regarding the 7 specified allergenic ingredients as much as possible; however, we cannot completely eliminate allergens.
(Please also review “About Food Allergy Support” and “Before Making a Reservation” below.)
If your symptoms are severe or you have allergies to multiple items, we may be unable to accommodate your request for your safety. Thank you for your understanding.
<7 Specified Allergenic Ingredients> Egg / Milk / Wheat / Peanuts / Shrimp / Buckwheat / Crab
<20 Ingredients Equivalent to Specified Allergenic Ingredients> Salmon roe / Kiwi fruit / Walnuts / Soybeans / Banana / Japanese yam / Cashew nuts / Peach / Sesame / Mackerel / Salmon / Squid (Cuttlefish)?? Wait - "ika" is squid; keep squid only. We'll do: Squid. Continue list: Chicken meat? "鶏肉" chicken; Apple; Matsutake mushroom; Abalone; Orange; Beef; Gelatin; Pork
[About Food Allergy Support]
We can accommodate requests regarding the 7 specified allergenic ingredients (egg, milk, wheat, peanuts, shrimp, buckwheat, and crab).
Due to ingredient procurement requirements, please notify us at least 3 days in advance. Substitute ingredients will be selected by the property.
*As stated above (“At Our Property”), we cannot completely eliminate allergens. Thank you for your understanding.
*Requests made on the day cannot be accommodated. Thank you for your understanding.