[Information for Guests with Food Allergies] (1)
In preparing the menus offered for dinner, breakfast, and other day-use Plans, we use the same cooking utensils, oil, etc. as those used for dishes containing the “7 specified allergenic ingredients” and the “20 ingredients equivalent to specified allergenic ingredients.”
For allergy-friendly menus, if you inform us at the time of your Reservation, we will accommodate requests for the <7 specified allergenic ingredients> as much as possible; however, we cannot completely eliminate allergens.
(Please also review “About Food Allergy Support” and “Before Making a Reservation” below.)
If you have severe symptoms or allergies to multiple items, we may be unable to accommodate your request for your safety. Thank you for your understanding.
<7 specified allergenic ingredients> Egg / Milk / Wheat / Peanuts / Shrimp / Buckwheat / Crab
<20 ingredients equivalent to specified allergenic ingredients> Salmon roe / Kiwi fruit / Walnuts / Soybeans / Bananas / Japanese yam / Cashew nuts / Peaches / Sesame / Mackerel / Salmon / Squid (Cuttlefish) Chicken meat/ Apples/ Matsutake mushrooms/ Abalone/ Oranges/ Beef/ Gelatin/ Pork
[About Food Allergy Support]
We can accommodate requests regarding the 7 specified allergenic ingredients (egg, milk, wheat, peanuts, shrimp/prawn, buckwheat/soba, crab).
Due to ingredient procurement arrangements, please notify us at least 3 days in advance. Substitute ingredients will be selected by our hotel.
*As stated above (“In preparation”), we cannot completely eliminate allergens. Thank you for your understanding.
*Requests made on the day cannot be accommodated. Thank you for your understanding.







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