Notice of Changes to the Cancellation Policy / Notice of Temporary Closure Dates /
Thank you for your continued patronage of The Lake Suite Ko no Sumika.
We will be revising our Hotel cancellation policy as outlined below.
[Effective Date] Applies from Sunday, February 1, 2026
[Eligible Reservations] Reservations made on or after February 1, 2026
[Details]
Before the change
4 days before check-in: Cancellation free of charge
3 days before check-in: 20% of the total rate
On the day of check-in: 80% of the total rate
No-show (no notice): 100% of the total rate
After the change
15 days before check-in: Cancellation free of charge
14 days before check-in: 20% of the total rate
7 days before check-in: 50% of the total rate
On the day of check-in: 80% of the total rate
No-show (no notice): 100% of the total rate
We appreciate your understanding as we strive to maintain our services so that more guests can enjoy a comfortable stay.
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Notice for 2026 [Temporary Closure Dates]: Facility Maintenance
Please note that we will be temporarily closed on the dates below due to Facility maintenance.
[Closure Period]
From after check-out on Tuesday, November 10, 2026 to Thursday, November 12, 2026
During this period, Accommodation stays and all on-site operations will be suspended.
*We will resume operations from Friday, November 13 (check-in).
We sincerely apologize for any inconvenience and appreciate your kind understanding.
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![Terrace Room [Capacity for 3 people]](https://www.img-ikyu.com/contents/common/image/acc7/00002637/1/org/11442667.jpg?auto=compress,format&lossless=0&fit=crop&w=200&h=200&q=30)






![Terrace Room [Capacity for 3 people]](https://www.img-ikyu.com/contents/common/image/acc7/00002637/1/org/11442667.jpg?auto=compress,format&lossless=0&w=560&h=370)
![Garden Terrace Room [Capacity for 3 Guests]](https://www.img-ikyu.com/contents/common/image/acc7/00002637/1/org/11442674.jpg?auto=compress,format&lossless=0&w=560&h=370)





