Notice of Changes to the Cancellation Policy / Notice of Temporary Closure Dates /
Thank you very much for your continued patronage of The Lake Suite Ko no Sumika.
We will be revising our Hotel cancellation policy as outlined below.
[Effective Date] Applies from Sunday, February 1, 2026
[Eligible Reservations] Reservations made on or after February 1, 2026
[Details]
Before the change
4 days before check-in: Cancel the Reservation free of charge
3 days before check-in: 20% of the total charge
On the day of check-in: 80% of the total charge
No-show (no notice): 100% of the total charge
After the change
15 days before check-in: Cancel the Reservation free of charge
14 days before check-in: 20% of the total charge
7 days before check-in: 50% of the total charge
On the day of check-in: 80% of the total charge
No-show (no notice): 100% of the total charge
We appreciate your understanding as we work to maintain our services so that more guests can enjoy a comfortable stay.
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Notice for Closed Dates in 2026: Temporary Closure Due to Facility Maintenance
Please note that we will be closed during the following period due to Facility maintenance.
[Closed Dates]
From after checkout on Tuesday, November 10, 2026 to Thursday, November 12, 2026
During this period, Accommodation and all on-site operations will be suspended.
*We will resume operations from check-in on Friday, November 13.
We apologize for any inconvenience and sincerely appreciate your understanding.
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![Terrace Room [Capacity for 3 people]](https://www.img-ikyu.com/contents/common/image/acc7/00002637/1/org/11442667.jpg?auto=compress,format&lossless=0&fit=crop&w=200&h=200&q=30)






![Terrace Room [Capacity for 3 people]](https://www.img-ikyu.com/contents/common/image/acc7/00002637/1/org/11442667.jpg?auto=compress,format&lossless=0&w=560&h=370)
![Garden Terrace Room [Capacity for 3 Guests]](https://www.img-ikyu.com/contents/common/image/acc7/00002637/1/org/11442674.jpg?auto=compress,format&lossless=0&w=560&h=370)





