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- Shirahama Coganoi Resort & Spa
- Shirahama Coganoi Resort & Spa 點評
- にもにもにも的評語
Shirahama Coganoi Resort & Spa住客評價與感想
- 客房・設施4.38
- 設施・設備4.31
- 接待・服務4.57
- 餐飲4.53
- 溫泉・浴池4.70
- 滿意度4.57
It was very good, but the noise echoed.
The service and the view from the Room are excellent, and I stay here every time. However, noise from the floor above—doors closing and footsteps—carries quite a lot. This time, voices from the next Room continued until 2:00 a.m., and I couldn’t sleep. If it’s noisy again on my next stay, I may consider switching Hotels. It would also be helpful to have grab bars in the Room toilet. The staff service and the view are truly wonderful.
- 客房・設施5
- 設施・設備4
- 接待・服務5
- 餐飲4
- 溫泉・浴池5
- 滿意度4
- 2026/5/9～
- 3名 1間
- Standard Twin (Non-Smoking) [Ocean View]
- 含早晚餐
設施的回覆
Thank you very much for staying at Shirahama Koganoi Resort & Spa again. We are also truly grateful for your continued patronage. We sincerely apologize that noise from footsteps on the floor above, doors opening and closing, and voices from the neighboring Room prevented you from resting comfortably until late at night. Although you chose our Hotel, we deeply regret that we did not meet your expectations. Thank you as well for your valuable feedback regarding installing handrails in the Room toilet. While it may be difficult to address immediately, we will carefully keep your comments in mind as a reference when considering future Facility improvements. We will continue striving to be a Hotel where guests are satisfied with their entire stay—not only our service and views. This is entirely our request, but if you have another opportunity to visit Nanki-Shirahama, we would be grateful if you would choose us again. All of our staff look forward to welcoming you.