Shirahama Coganoi Resort & Spa 투숙객 리뷰 및 후기

시설에서의 답장

Thank you very much for staying at Shirahama Koganoi Resort & Spa again. We are also truly grateful for your continued patronage. We sincerely apologize that noise from footsteps on the floor above, doors opening and closing, and voices from the neighboring Room prevented you from resting comfortably until late at night. Although you chose our Hotel, we deeply regret that we did not meet your expectations. Thank you as well for your valuable feedback regarding installing handrails in the Room toilet. While it may be difficult to address immediately, we will carefully keep your comments in mind as a reference when considering future Facility improvements. We will continue striving to be a Hotel where guests are satisfied with their entire stay—not only our service and views. This is entirely our request, but if you have another opportunity to visit Nanki-Shirahama, we would be grateful if you would choose us again. All of our staff look forward to welcoming you.